Surgical Specialty Site Supervisor

Quick Facts

• Role: Surgical Specialty Site Supervisor

• Schedule: Full-time, Monday–Friday (Days); exempt; 40 hours/week; weekends as needed

• Travel: As needed between Stockton and Tracy locations

Description

Supervises and oversees the day-to-day operations of a surgical specialty site, including staffing coverage, team performance, and ensuring staff and patient safety while delivering high-value, quality care. Establishes work priorities, resolves operational issues, and enforces adherence to department/affiliate/operating unit/system standards, policies, and applicable regulatory requirements. Uses Lean or other process improvement methods to identify and implement cost savings and best practices, and coordinates services to streamline and standardize workflows.

Responsibilities

• Supervise daily site operations and ensure consistent quality care delivery

• Manage staffing and staff coverage; monitor performance to goals

• Resolve operational issues and establish work priorities

• Enforce policies, procedures, and regulatory compliance

• Identify and implement cost savings and best practices using Lean/process improvement

• Coordinate with others to streamline and standardize workflows

Requirements

• HS diploma or GED

• 5 years of recent relevant experience

• Knowledge of medical office workflows and processes

• Ability to establish and maintain cooperative relationships with physicians and care providers

• Solid understanding of operations/workflows and cross-department impacts

• Knowledge of applicable local, state, and federal laws and regulations

• Leadership skills, including team building and coaching/mentoring

• Ability to identify and resolve technical and operational issues

• Project planning, leading, and implementation skills

• Ability to handle confidential and sensitive issues

• Strong verbal/written communication and interpersonal skills

• Ability to handle difficult circumstances and make sound business decisions with limited direction

• Ability to work in a dynamic, fast-paced environment with changing priorities

• Organizational and time management skills; ability to prioritize multiple projects

• Customer-service mindset

• Ability to work with diverse populations while respecting cultural and linguistic differences

• Ability to use essential software and applications associated with the role

• Knowledge of applicable local/state/federal laws in area of expertise

• Travel as needed between Stockton and Tracy locations

Benefits

Benefits available as part of a comprehensive total rewards package.