Hospice Scheduler

Quick Facts

• Role: Hospice Scheduler

• Work schedule: Full-time, Days (Monday–Friday), 40 hours/week; weekend as needed

• Education: HS Diploma or GED

Description

Coordinate scheduling for specialized procedures within an assigned department. Work with physicians’ offices and other related departments to arrange services, including verifying room and equipment availability as needed. Communicate effectively with patients, families/support groups, and healthcare providers while ensuring compliance with privacy and safety regulations for optimal patient care.

Responsibilities

• Maintain scheduling for specialized procedures for an assigned department

• Coordinate services with physicians’ offices and other related departments

• Verify room and equipment availability as needed

• Support patient and provider communication through competent performance

• Adhere to local/state/federal regulations, codes, and internal policies, including PHI privacy

• Perform department tasks and/or orient other staff as needed

Requirements

• HS Diploma or GED

• 1 year of recent relevant experience

• Medical office experience, preferably in a scheduling capacity (preference for hospice experience)

• Knowledge of medical terminology (diagnostic tests, surgeries, consultations, procedures)

• Ability to interpret data and instructions from written, oral, diagram, or schedule formats

• Strong written and verbal communication skills

• Time management and organizational skills to prioritize assignments and meet deadlines within policies

• General computer knowledge, including Microsoft Office Suite (Word, Excel, Outlook)

• Ability to work independently and as part of a team while handling interruptions

• Ability to identify, evaluate, and resolve standard problems using established options

• Ability to ensure privacy of each patient’s protected health information (PHI)

Benefits

• Comprehensive benefits package