Security Officer II

Quick Facts

• Security Officer II — Full-time (40 hours/week), Evenings

• Variable schedule; every weekend required

• Non-exempt

• Pay range: $26.43 to $36.99 per hour

Description

Provide a secure and safe environment for patients, visitors, physicians, staff, and volunteers in a healthcare setting. Patrol and monitor facility premises, control access and keys, respond to emergencies (including workplace violence and bomb threats), and document incidents while maintaining patient privacy and HIPAA requirements.

Responsibilities

• Conduct interior and exterior patrols to identify risks, deter criminal activity, and prevent fire, theft, misuse, and vandalism

• Inspect doors, windows, locks, and access points; secure or unlock entrances at specified times

• Monitor surveillance equipment and inspect elevators and interior fire escape stairwells; report discrepancies

• Respond to emergency codes, fire drills, and alarms; provide security education as instructed

• Escalate issues with access control systems and control access to designated security-sensitive areas

• Maintain awareness of patient privacy and HIPAA compliance during all security activities

• Use verbal de-escalation and crisis intervention as primary response; remove/restrain individuals to a secure location if necessary

• Respond to emergency calls including workplace violence, combative patients, infant/child abductions, bomb threats, suspicious packages, evacuations, and chemical spills

• Document incidents with clear, accurate observations and witness statements; complete timely security incident reports

• Provide customer service: first point of contact for security assistance, lost-and-found help, wayfinding, and escort services

• For acute facilities: provide security presence in the emergency department and assist with 5150/1799 holds; coordinate with law enforcement

Requirements

• HS Diploma or GED

• PSO (Proprietary Private Security Officer)

• California BSIS regulatory training to be verified by the hiring manager: 8 hours Power to Arrest and Use of Force; 16 hours within 30 days; 16 hours within 6 months (40 hours initial training); 8 hours annual refresher

• 1 year recent relevant experience

• Ability to write incident reports and read procedures/business correspondence

• Ability to follow procedures and respond effectively to routine and emergent situations

• Ability to use verbal de-escalation and crisis intervention; physical restraint only if reasonable and necessary

Benefits

Eligible positions include a comprehensive benefits package as part of the organization’s total rewards program.