Inside Sales & Procurement Specialist

Quick Facts

• Role: Mid-level Inside Sales & Procurement Specialist

• Focus: IT hardware procurement, Microsoft licensing, and day-to-day commercial operations for existing customers and international projects

Description

You will coordinate the full commercial process—from preparing quotations and sourcing hardware to managing Microsoft subscriptions, renewals, margins, orders, and customer billing. This role supports and develops existing customer relationships and manages partner programs, with an emphasis on accurate licensing, purchasing, and billing control (no cold-calling or new-business acquisition).

Responsibilities

• Manage procurement of IT hardware, components, and software licenses for customer projects and accounts

• Request, compare, and negotiate quotations with distributors and vendors (pricing, availability, commercial terms)

• Translate customer requirements with project managers and technical teams into hardware and licensing solutions

• Prepare customer quotations, calculate margins, and process sales and purchase orders

• Coordinate deliveries, lead times, returns, warranty requests, and order discrepancies

• Manage Microsoft 365 licenses and subscriptions (new orders, quantity changes, renewals, cancellations)

• Maintain accurate licensing records (commitment periods, subscription quantities, renewal dates)

• Support Microsoft CSP activities and work with distributor portals and Microsoft Partner Center

• Monitor Microsoft Partner Program requirements, benefits, and renewal deadlines

• Coordinate customer invoicing and reconcile supplier charges, licensing data, and customer billing with Finance

• Identify upcoming renewals, licensing optimization opportunities, and additional customer needs

• Maintain accurate data in ERP/CRM and help improve purchasing, quotation, and billing processes

Requirements

• 3+ years of relevant professional experience in IT procurement, software licensing, inside sales, sales operations, or similar commercial roles in an IT company, reseller, or distributor

• Hands-on knowledge of Microsoft licensing (Microsoft 365 and subscription-based models)

• Experience coordinating customer invoicing with accurate billing data, orders, and supplier charges

• English at minimum B2 level

• Practical experience with IT hardware procurement and working with distributors and vendors

• Experience preparing quotations, comparing offers, pricing, and coordinating orders

• Strong working knowledge of Excel and hands-on experience with ERP or CRM systems

• Attention to detail and accuracy for pricing, licenses, quantities, renewals, and invoices

• Structured, independent working style with ability to handle multiple requests

• Strong communication skills and customer-oriented mindset

Benefits

• B2B or employment contract

• Healthcare coverage (Luxmed, Multisport)

• Opportunities to enhance qualifications (MS certifications, Udemy courses, etc.)

• Customizable 1-on-1 English or German lessons

• Modern computer equipment

• Networking opportunities (get-togethers, team-building events)

• Employee referral program

• Flexible working schedule