Inside Sales & Procurement Specialist

Description

Coordinate the full commercial process for existing customers and international IT projects across IT hardware procurement, Microsoft licensing, and day-to-day commercial operations. This is not a cold-calling or new-business acquisition role; you will focus on supporting and growing customer relationships, managing partner programs, and controlling licensing, purchasing, and billing workflows.

Responsibilities

• Manage procurement of IT hardware, components, and software licenses for customer projects and existing accounts
• Request and compare quotations from distributors and vendors; negotiate pricing, availability, and commercial terms
• Work with project managers and technical teams to map customer requirements to hardware and licensing solutions
• Prepare customer quotations, calculate margins, and process sales and purchase orders
• Coordinate deliveries, lead times, returns, warranty requests, and order discrepancies
• Manage Microsoft 365 licenses and subscriptions (new orders, quantity changes, renewals, cancellations)
• Maintain accurate licensing records, commitment periods, subscription quantities, and renewal dates
• Support Microsoft CSP activities using distributor portals and Microsoft Partner Center
• Monitor Microsoft Partner Program requirements, benefits, and renewal deadlines
• Coordinate customer invoicing and reconcile supplier charges and licensing data with Finance
• Identify upcoming renewals, licensing optimization opportunities, and additional customer needs
• Maintain accurate ERP/CRM data and help improve purchasing, quotation, and billing processes

Requirements

• 3+ years of relevant professional experience in IT procurement, software licensing, inside sales, sales operations, or a similar commercial role (IT company/reseller/distributor)
• Hands-on knowledge of Microsoft licensing, especially Microsoft 365 and subscription-based licensing models
• Experience coordinating customer invoicing and ensuring billing data, orders, and supplier charges are accurate
• English at minimum B2 level
• Practical experience with IT hardware procurement and working with distributors and vendors
• Experience preparing customer quotations, comparing offers, working with pricing, and coordinating orders
• Strong working knowledge of Excel and hands-on experience with ERP or CRM systems
• High attention to detail and accuracy for pricing, licenses, quantities, renewals, and invoices
• Structured and independent working style; ability to manage multiple requests simultaneously
• Strong communication skills and customer-oriented mindset

Benefits

• B2B or employment contract
• Healthcare coverage (Luxmed, Multisport)
• Opportunities to enhance qualifications (MS certifications, Udemy courses, etc.)
• Customizable 1-on-1 English or German lessons
• Modern computer equipment
• Networking and team-building events
• Employee referral program
• Flexible working schedule