Master Data Specialist & SAP Power User

Quick Facts

• Role: Master Data Specialist & SAP Power User

Description

Manage and coordinate Master Data requests in SAP, ensuring that data creation and updates are accurate, complete, and compliant with Data Governance, standards, and approval requirements. Act as an SAP Power User and first point of contact for operational questions, advising on complex cases, troubleshooting system/process issues, and supporting consistent team working methods. Support requestors and business stakeholders, and participate in cross-functional projects, testing (including UAT), validations, and continuous improvements to Master Data processes.

Responsibilities

• Operate Master Data requests in SAP (create/change/extend/block and related activities)

• Verify requests are complete, correct, and properly approved before processing

• Maintain Master Data according to agreed procedures, business rules, and acceptance requirements

• Monitor assigned tickets and ensure timely fulfillment against service priorities

• Identify incomplete/inconsistent information and coordinate clarifications with requestors

• Document changes and prepare information suitable for audit

• Support data quality checks and correct identified issues

• Escalate process risks, gaps, recurring errors, and items requiring additional business decisions

• Serve as SAP Power User and primary contact for operational Master Data questions

• Advise on complex transactions, process requirements, and data dependencies

• Coordinate technical issues with IT, SAP support teams, and other relevant units

• Help with onboarding, training, and creation of work instructions and training materials

• Maintain regular communication with requestors and business stakeholders to refine requirements

• Explain Master Data requirements, process dependencies, approval steps, and expected timelines

• Provide practical guidance on how to submit complete requests

• Participate in cross-functional projects and represent Master Data operational needs

• Support requirements collection, clarification, and documentation

• Participate in system tests, user acceptance testing (UAT), validation, and rollout activities

• Assess whether proposed solutions fit real operational needs

• Identify opportunities to simplify processes, improve data quality, and reduce manual work

Requirements

• Bachelor’s degree (or equivalent) in data management, supply chain, finance, information systems, data governance, or a related field OR equivalent practical experience

• At least 24 months of experience in Master Data, SAP, ERP system support, data administration, or a closely related business support role

• Practical experience with Master Data processes in SAP (preferred)

• Experience handling and coordinating business requests via structured workflow or ticketing system

• Experience participating in SAP implementations, system development, testing, data migrations, or process improvement projects (preferred)

• Knowledge of Data Governance principles, data quality, approval mechanisms, and audit requirements (preferred)

• Strong practical knowledge of SAP and Master Data-related processes

• Fluent English (spoken and written)

• Strong attention to detail and data accuracy

• Ability to analyze complex requests, identify missing information and dependencies

• Strong problem-solving and root-cause analysis skills

Benefits

Not specified in the provided job posting.