IT Department In-House Management Specialist

Quick Facts

• Role: IT Department In-House Management Specialist
• Focus: departmental IT coordination, request/change/incident handling, access administration, and related infrastructure/documentation tasks

Description

You will manage and coordinate IT, software, and hardware requirements through internal IT workflows. The role includes handling change requests and incidents, as well as administering and controlling IT permissions for business line functions. You will also act as a departmental IT contact point for IT inquiries and guests and support infrastructure and documentation activities.

Responsibilities

• Control and assign IT, software, and hardware requirements via company-specific IT workflows
• Process change requests and incidents within ITM; manage, create, control, and review IT access rights in line functions
• Identify, derive, assign, and follow up on incoming internal action items based on priority
• Serve as the contact for departmental IT questions; receive and support internal and external IT guests (e.g., customers, political representatives, authorities)
• Provide departmental IT support for resident project representatives during official or authority-related processes
• Handle infrastructure tasks such as procurement of office/work materials, signage, coordinating moves, and interfaces to Facility Management; create and archive documents

Requirements

• Commercial or technical vocational training with multiple years of professional experience OR direct entry after a university degree
• Training in office management and/or IT administration
• Very good German and English skills (written and spoken) and high intercultural competence for international stakeholders
• High commitment, strong responsibility, integrity, and agility/flexibility
• Strong solution-oriented mindset and independent, results-focused working style

Benefits

• Onboarding program and Welcomeday
• Attractive tariff-based compensation
• Flexible, family-friendly working hours with flex time and life-work time account; home office option
• 30 days annual vacation plus tariff special leave
• Company pension benefits
• Interesting assignments on innovative products in a high-tech international environment
• Subsidy for job ticket (Germany ticket)
• Company fitness, bike leasing, additional benefits and external offers
• Individual learning and development opportunities
• Health management with prevention programs
• Close collaboration with leadership and employee representation, plus collegial teamwork and respectful culture