Senior Calypso Support Engineer

Quick Facts

Senior Calypso Support Engineer (Relocation to Sweden)

Description

Provide day-to-day production support for the Calypso trading and risk platform, ensuring system stability and timely incident resolution within agreed SLAs. Monitor batch jobs, scheduled tasks, interfaces, and system health, and troubleshoot using Calypso Scheduler, logs, and Java stack traces. Support trade capture through reporting across trading, risk, settlements, and accounting, including EOD/SOD activities.

Responsibilities

• Provide production support for Calypso modules across trading, risk, settlements, and accounting
• Monitor batch jobs, scheduled tasks, interfaces, and system health
• Investigate and resolve business-raised incidents within SLAs
• Triage issues, perform root cause analysis, and escalate complex problems
• Support trade capture, confirmations, settlements, cash management, and reporting workflows
• Support end-of-day and start-of-day processes including P&L, risk, and position reconciliation
• Troubleshoot pricing, valuation, and market data issues with quants and market data teams
• Support asset classes such as FX, Rates, Credit, MM, and Derivatives (as applicable)
• Write and execute SQL queries (Oracle/Sybase) to investigate data issues
• Review and interpret Calypso logs, engine outputs, and Java stack traces
• Assist with interface issues involving upstream/downstream systems (e.g., Murex, Swift, GL, risk engines)
• Assist with deployments, patch installations, environment refreshes, and user access management

Requirements

• 5+ years of application support experience for the Calypso trading and risk platform
• Knowledge of trade lifecycle processes across trading, risk, settlements, and accounting modules
• Understanding of end-of-day and start-of-day processes, including P&L, risk, and position reconciliation
• Proficiency in SQL with Oracle and Sybase for troubleshooting
• Familiarity with Calypso logs, engine outputs, and Java stack traces
• Experience supporting interfaces with upstream and downstream systems (e.g., Murex, Swift, GL, risk engines)
• Background in supporting asset classes such as FX, Rates, Credit, MM, and Derivatives (as applicable)
• Skills in incident triage, root cause analysis, and escalation
• Capability to assist with deployments, patch installations, environment refreshes, and user access management

Benefits

• Opportunity to work with a Calypso trading and risk production support team in Stockholm
• Involvement in troubleshooting across multiple asset classes and system interfaces