Junior IT Support & System Administrator

Quick Facts

• Role: Junior IT Support & System Administrator

• Focus: User support, device and account management, Microsoft 365 administration, and first-line ERP support

Description

Support users both at the headquarters and in stores (on-site and remotely). Administer computers, notebooks, printers, phones, and point-of-sale devices, including setting up and managing user accounts and licenses in Microsoft 365. Provide first assistance for Microsoft Dynamics 365 Business Central ERP and help with IT asset records, vendor cooperation, and rolling out AI tools and automations.

Responsibilities

• User support on-site and remotely for headquarters and store locations

• Manage and maintain IT equipment: PCs, laptops, printers, phones, and POS devices

• Install and configure new devices; create and disable user accounts

• Administer users and licenses in Microsoft 365 (Outlook, Teams, SharePoint)

• First-line help to users with Microsoft Dynamics 365 Business Central ERP

• Maintain IT asset inventory and documentation

• Coordinate with external vendors and support IT projects

• Introduce AI tools into daily work for IT and other departments

• Automate routine tasks and data processing with AI tools (e.g., Claude)

Requirements

• Secondary education with a high school diploma (ideally technical)

• Good knowledge of Windows and office applications

• Basic knowledge of network infrastructure

• Motivation to learn, autonomy, and careful work

• Friendly communication skills; able to explain technical topics clearly

• English proficiency at least for reading technical documentation

• Driver’s license category B

• Advantage: experience/knowledge of Microsoft 365, Active Directory / Entra ID, or Business Central

Benefits

• Compensation based on experience, growing with knowledge and responsibility

• Professional growth opportunities in IT (including system administration or ERP)

• Onboarding, training courses, and certifications (e.g., Microsoft)

• Modern work environment on international projects

• Company laptop and mobile phone

• Discounts on company products

• After training: possibility to work from home

• Company events