Systems Administrator (m/w/d)

Quick Facts

• Role: Systems Administrator (m/w/d)

Description

You will administer and secure the IT infrastructure, supporting Windows Server/Active Directory and Microsoft 365 (Entra ID and Intune/Endpoint Management). The role includes network and VPN administration, security monitoring, validated operations in regulated environments, and 1st/2nd level user support.

Responsibilities

• Install, configure, and maintain LAN, WAN, and WLAN infrastructure (switches, routers, access points)

• Continuously monitor network performance and proactively resolve bottlenecks or outages

• Administer VPN connections, VLANs, and access policies to ensure network security

• Integrate machines and systems in the production environment, ensuring availability and data capture

• Implement, monitor, and improve security policies and solutions (firewalls, antivirus, intrusion detection/prevention)

• Support requirements in a validated environment (GAMP/Part 11) and security requirements (e.g., NIS2)

• Manage and monitor backup strategies and regularly test restore processes

• Administer and maintain the server landscape and virtualization environments

• Coordinate technically with external IT service providers and partners for reliable operations

• Provide 1st and 2nd level support for hardware/software issues and general IT requests

• Analyze and resolve incidents within the ticketing system

• Set up, configure, and maintain end-user devices (desktops, laptops, mobile devices)

• Create and keep up to date IT documentation and user instructions

Requirements

• Completed IT training (e.g., IT specialist for system integration) or equivalent qualification/experience

• Strong knowledge of Windows Server administration and Active Directory

• Advanced knowledge of Microsoft 365 services, especially Entra ID and Intune/Endpoint Management

• Practical experience configuring and troubleshooting network components

• Basic understanding of IT security concepts (firewalls, encryption, etc.)

• Experience in user support and good communication skills

• Ideally experience working under regulated conditions (e.g., ISO 27001)

• Independent, structured, and solution-oriented working approach

Benefits

• Permanent full-time employment (40 hours/week)

• 30 days vacation

• Additional special leave days possible

• On-call duty allowances

• Voluntary special payments

• Bike leasing offer (also for spouses)

• Employee events several times per year

• Employee discounts via Corporate Benefits