Business Process Analyst

Quick Facts

• Role: Business Process Analyst (Process Mapping)

Description

You will work closely with business stakeholders to understand operational needs, pain points, and objectives. You will design and document current-state and future-state business processes, including process maps, workflows, and standard operating procedures, and validate process designs through workshops. You will communicate findings to both business and technical audiences and support the adoption of new or revised processes into business-as-usual operations.

Responsibilities

• Partner with business and product/project teams to align process design with system and product capability
• Facilitate workshops to gather requirements and validate process designs
• Identify opportunities for process improvement, simplification, and standardisation
• Clearly communicate process designs, findings, and recommendations to business and technical stakeholders
• Support transition and embedding of new or revised processes into day-to-day operations

Requirements

• Proven experience as a Business Analyst with a strong focus on business process design (not purely systems/technical analysis)
• Excellent written and verbal communication in English
• Ability to translate business needs clearly for both business and technical stakeholders
• Strong stakeholder management skills
• Structured, analytical approach to problem-solving and process design
• Ability to work independently and take ownership of deliverables with minimal process-team support

Benefits

• Constant support of a dedicated consultant
• Employee referral program