Junior IT Administrator / IT Support Specialist

Quick Facts

• Role: Junior IT Administrator / IT Support Specialist

• Work mode: On-site, full-time

• Main environment: Microsoft 365–based IT

• Collaboration: Directly with the IT Manager

Description

You will work in a modern Microsoft 365 IT landscape with varied tasks and short decision paths, taking responsibility and helping shape a modern, independent IT organization. The role combines IT support and administration, with a focus on user/device setup, Microsoft 365 services, and reliable ticket handling.

Responsibilities

• Process IT requests and incidents, document solutions, and reliably follow up tickets

• Set up workstations, notebooks, and mobile devices, and support their ongoing operation

• Support user, group, license, and permission administration in Microsoft 365

• Support Teams, SharePoint, OneDrive, Exchange Online, and endpoint management

• Coordinate activities with external IT service providers and ensure transparent tracking

• Maintain IT documentation, knowledge bases, and user guides

Requirements

• Completed IT education or comparable qualification

• First practical experience in IT support, helpdesk, or IT operations

• Good knowledge of Windows and Microsoft Office; Microsoft 365 experience is an advantage

• Basic knowledge of networks (TCP/IP, DNS, DHCP, WLAN)

• Very good German; English and/or Dutch are an advantage

Benefits

• Individual further training

• Collegial culture with responsibility and reliability