Agile Process Improvement Expert (Agile Coach)

Quick Facts

• Role: Agile Process Improvement Expert (Agile Coach)

Description

You will support development teams in applying Agile, Lean, Scrum, Kanban, and other ways of working. You will facilitate planning, reviews, retrospectives, and other collaboration events; identify organizational barriers; and recommend improvements based on qualitative and quantitative data. You will also help teams use feedback and metrics to increase user and stakeholder value, while promoting self-organization and continuous improvement.

Responsibilities

• Coach delivery teams, Product Owners, and Project Managers in improving how work is organized and how cross-IT collaboration works

• Facilitate planning, reviews, retrospectives, and other effective collaboration events

• Identify organizational obstacles and propose/enable improvement actions

• Analyze process and workflow effectiveness using qualitative and quantitative data, and prepare improvement recommendations

• Support teams in using data and feedback to guide decisions and increase value delivered to users and stakeholders

• Promote practices for measuring process and workflow effectiveness and achievement of business goals

• Build self-organization and accountability by developing skills for independent planning, running meetings, and continuous process improvement

• Promote collaboration, transparency, experimentation, and continuous improvement culture

• Support adoption of standards, practices, and tools for delivering projects and products

Requirements

• Relevant university degree

• Minimum 2 years of experience in Agile, Scrum Master work, process improvement, or supporting developer teams

• Practical knowledge of Agile, Scrum, Kanban, and Lean

• Knowledge of tools such as Jira, Confluence, SharePoint, Figma/Miro (or equivalent)

• Workshop facilitation experience for delivery teams

• Ability to analyze processes and identify improvement areas

• Ability to use data and feedback to identify problems and recommend improvements

• Experience in monitoring and interpreting effectiveness indicators for teams and processes

• Excellent communication, organizational, and interpersonal skills

• Ability to build a collaboration culture and support organizations through change

Benefits

• Stable employment on a contract of employment

• Paid leisure benefits

• Cinema and theatre tickets subsidy

• Access to a sports card

• Access to insurance

• Opportunities to upgrade qualifications within the company’s IT business