Business & Systems Analyst

Quick Facts

• Role: Business & Systems Analyst

• Work mode: 1 day per week from the office (Warsaw)

• Contract: B2B

• Rate: 60–90 PLN/hour + VAT

• Collaboration: first contract until 31.03.2027 with an extension option

Description

You will support a PM and Product Owner with IT/digital analytical work, turning business and project assumptions into clear functional and non-functional requirements. The role includes creating user stories, acceptance criteria, functional descriptions, and backlog/task breakdowns, plus documenting processes, integrations, and project dependencies. You will also prepare decision materials for architecture, IT, security/compliance, and vendors, and help validate RFI/RFP scope completeness.

Responsibilities

• Support PM and Product Owner in analytical work

• Translate business and project assumptions into requirements

• Prepare user stories, acceptance criteria, functional descriptions, and task lists

• Organize the backlog and define delivery steps

• Document processes, dependencies, integrations, input data, and work outputs

• Prepare materials for architecture, IT, security, compliance, and vendors

• Collect and track questions, decisions, risks, assumptions, and dependencies

• Support preparing implementation requests to subcontractors/vendors

• Assist in analyzing vendor responses and verifying scope completeness

• Produce concise summaries, notes, and decision materials

Requirements

• Minimum 1 year of experience as an Analyst

• Experience in IT, digital, data, process automation, or application implementation projects

• Ability to translate business needs into functional and non-functional requirements

• Ability to create user stories, acceptance criteria, simple process descriptions, and requirement lists

• Basic understanding of system integration, data, APIs, application logic, and workflows

• Ability to work with backlog, tasks, dependencies, and risks

• Strong knowledge of MS Excel and PowerPoint

• Ability to synthesize and document decisions and prepare stakeholder materials

• Very good organization and accuracy

• Communication skills and ability to collaborate with business, IT, and vendors

Nice to have

• Insurance industry knowledge

• Knowledge of sales, underwriting/risk assessment, policy servicing, and claim handling processes

• Experience in large financial or regulated organizations

• Basic knowledge of AI/GenAI, OCR, document classification, data extraction, image analysis

• Experience in process automation or document digitization projects

• Experience preparing RFI/RFP and implementation request materials

• Ability to read basic architecture and data flow diagrams

• Basic knowledge of GDPR (RODO), information security, data classification, and compliance

• Experience with UAT testing and preparing test scenarios