AI UX Designer / Architect

Quick Facts

• Role: AI UX Designer / Architect

Description

Focuses on identifying user needs and opportunities to create problem statements, personas, and goals for AI-powered database experiences. Evaluates experiences for discoverability, usability, accessibility, and desirability, then designs and communicates solutions using journeys, wireframes, information architecture, user flows, and prototypes. Leads cross-functional efforts from concept through delivery and gathers post-release feedback to improve outcomes.

Responsibilities

• Lead AI experience strategy for AI-powered capabilities across database products

• Design user-centered workflows for AI features such as copilots, conversational interfaces, intelligent recommendations, and guided workflows

• Define user journeys, interaction models, information architecture, wireframes, and prototypes to simplify complex database tasks

• Establish design principles for AI interactions that support trust, transparency, discoverability, and explainability

• Partner with Product Management to incorporate customer experience considerations into strategy and roadmap

• Champion the voice of the customer through research synthesis and cross-functional alignment

• Analyze research data to define best approaches and craft the story of user needs and solutions

• Plan and conduct qualitative and quantitative research with end users and stakeholders

• Test and refine designs based on quality, regulatory compliance, safety, accessibility, and feedback

• Maintain design coherence using conceptual models; adapt based on user feedback and usage data

• Use and adapt existing design systems, style guides, patterns, templates, and components; create new patterns when needed

• Participate in and lead design reviews; present concepts, trade-offs, and feasibility to stakeholders

Requirements

• Bachelor’s degree in Human-Computer Interaction, Human Factors, Psychology, Cognitive Science, Design, Computer Science, Information Sciences, or related discipline

• 10+ years of experience in User Experience Design, Product Design, UX Research, Human Factors, or related fields

• Demonstrated experience designing enterprise software or cloud platform experiences

• Strong portfolio showcasing experience design and user research across complex software products

• Experience planning and conducting qualitative and quantitative user research

• Expertise translating research findings into product and design recommendations

• Experience designing AI-assisted experiences, conversational interfaces, or intelligent product workflows

• Strong understanding of user-centered design methodologies, interaction design, usability principles, and information architecture

• Experience using modern design and research tools such as Figma, Qualtrics, Maze, or similar platforms

• Excellent written, verbal, and presentation skills to influence cross-functional stakeholders

Benefits

• Medical, dental, and vision insurance

• Short-term and long-term disability

• Life insurance and AD&D

• Health care and dependent care Flexible Spending Accounts

• Pre-tax commuter and parking benefits

• 401(k) with company match

• Paid time off (including flexible vacation for eligible salaried roles) and 11 paid holidays

• Paid sick leave, paid parental leave, adoption assistance

• Employee Stock Purchase Plan

• Financial planning and group legal

• Voluntary benefits including auto, homeowner and pet insurance