Staff Product Manager, Buyer Experience

Quick Facts

• Role: Staff Product Manager, Buyer Experience

• Focus: Enterprise buyer quote-to-order experience (large enterprises)

• Work style: Hybrid (3 days/week) at Waltham, MA or North Bethesda, MD

Description

You will own the enterprise market segment’s quote-to-order funnel, designing self-service and human-assisted experiences that remove friction while respecting enterprise controls and process requirements. You will define a 6–12 month product strategy and roadmap, run structured experiments across RFQ intake and multi-stakeholder approvals, and be accountable for measurable outcomes. The role requires moving quickly from ambiguous signals to shipped, statistically sound improvements—using spec-first workflows that AI agents can execute.

Responsibilities

• Own the enterprise quote-to-order funnel end to end (procurement intake, onboarding, repeat ordering)

• Run experiments on RFQ intake flows and multi-stakeholder approval steps to improve activation, conversion, and expansion

• Conduct user research and gather insights from multiple personas (engineers, procurement leads, compliance reviewers) via interviews, surveys, and usage data

• Proactively identify and define new problem spaces across the enterprise buyer lifecycle

• Define product strategy and roadmap with outcomes and milestones for technical and non-technical stakeholders

• Set KPIs, monitor results, and adjust priorities in real time based on data

• Drive cross-functional alignment and adoption through rollout strategy, in-app education, and customer communication

• Build and ship with AI agents using structured, machine-executable, spec-first documentation

Benefits

• Base salary range: $180,000–$207,000 annually + bonus

• 401(k) match

• Medical, dental, and vision insurance

• Life and disability insurance

• Generous paid time off (vacation, sick leave, floating and fixed holidays)

• Maternity and bonding leave

• EAP and other wellbeing resources