Staff Product Designer (Consumer)

Quick Facts

• Role: Staff Product Designer (Consumer)
• Focus: Own end-to-end design for a consumer product area
• Work style: Cross-functional, highly measured, experimentation-driven

Description

You will solve consumer problems for people underserved by existing financial products, where design quality directly impacts late fees, credit marks, and interactions with leasing offices. You’ll own a product area end-to-end—setting a vision, defining what “good” looks like, leading discovery through testing, visual design, and implementation. Designs will often start as experiments before becoming the default.

Responsibilities

• Lead design for your product area, contributing to strategy and roadmap
• Develop a vision and north star to guide team priorities
• Own discovery, ideation, testing, visual design, and implementation
• Design high-trust financial flows, including error, pending, and recovery states
• Identify customer needs proactively and influence prioritization with cross-functional partners
• Partner with PM and analytics to structure experiments and measure success
• Facilitate alignment across stakeholders and designers for a cohesive customer experience
• Conduct and promote research to inform the roadmap and organization-wide understanding
• Set standards for interaction design, prototyping, and visual design craft
• Build detailed prototypes, including micro-interactions and moments of delight
• Contribute to the Ultraviolet design system by aligning patterns to best practices
• Model how AI can improve quality and velocity; optionally ship small frontend changes

Requirements

• 8+ years experience designing and shipping consumer products
• Design ownership of a product area or a family of features that worked together in a complex space
• Fluency with experimentation, including A/B tests and funnel/cohort data; able to change direction based on results
• Strength in handling unglamorous states (errors, edge cases, pending, recovery)
• Comfort treating technical and regulatory constraints as design inputs
• Track record of designing simple, intuitive products powered by complex systems and edge cases
• Comfort documenting and explaining design process and rationale using research and data
• Proven ability to get things done and support team success
• Strong native mobile app design experience (iOS and Android)
• Figma expertise and experience using AI tools to sketch and prototype
• Comfort with ambiguity and self-starter mindset
• Portfolio showing contributions to shipped solutions

Benefits

• Competitive medical, dental, and vision (full-time U.S. employees)
• Company equity
• 401(k) plan with company match
• Unlimited paid time off + 13 paid holidays
• Parental leave
• Free Flex subscription
• For full-time non-U.S. employees: competitive compensation + company equity, unlimited PTO