Technical Support Specialist

Quick Facts

• Role: Technical Support Specialist (junior or senior)
• Focus: Technical support, hardware testing, and software testing for weighing systems
• Work pattern: One shift, flexible working hours, occasional business travel

Description

You will provide technical support to customers and colleagues, and handle testing/commissioning of hardware such as electronics for weighing systems and cameras. You will also test new versions of the company’s software, create requirements for programmers, and run service and test programs.

Responsibilities

• Deliver technical support to customers and internal teams
• Test and commission electronic hardware (weighing system electronics, cameras, and additional HW)
• Test new software versions and create specifications for programmers
• Operate service and test programs

Requirements

• Secondary vocational/technical education with a school-leaving exam or higher (electronics, IT, or general electrical engineering)
• PC skills and knowledge of development diagrams
• Analytical thinking
• Driver’s license category B (active driver)
• Vocational qualification exam under § 6 of Government Decree No. 194/2022 (mandatory; the company can train you and prepare you after gaining practical experience)
• English at a communicative level
• Independence, accuracy, and proactive approach

Benefits

• Salary growth based on results and performance bonus system beyond monthly pay
• Work in a smaller, dynamic team
• Friendly atmosphere, personal approach, and professional/career growth
• Extra vacation beyond legal minimum
• Transportation contribution for employees living outside Olomouc
• Meal allowance
• Flexible working hours
• Company mobile phone and computer
• Compensation for overtime hours
• Free refreshments at the workplace
• Social events (with accompanying persons)