IT Service Desk Technician

Quick Facts

• Role: Junior IT Service Desk Technician

• Focus: First-line IT support and maintenance in a large IT system

• Location: Prague

Description

You’ll join a helpful team and support a wide range of IT operations, from installing computer hardware to providing user support and administering application and system software. The work also includes configuring system software for a large environment, managing mobile devices and printers, and supporting LAN networks including metal and optical connections. This role is designed to build broad, practical IT experience and support further career growth.

Responsibilities

• Install and set up computer hardware

• Provide user support

• Support and administer application software

• Configure system software for work in a large IT system

• Manage mobile devices and printers

• Support and maintain LAN connectivity, including metal and optical networks

Requirements

• Basic experience working with a computer

• Awareness/knowledge of computer networks

• Strong interest in learning in the IT field

• Polite, reliable, and responsible behavior when dealing with customer staff

Benefits

• Supportive, collaborative team

• Chance to learn the IT environment and gain practical experience in a larger organization

• Opportunities for professional growth in IT, networking, Active Directory, security, and mobile technology