Senior IT Application Manager

Quick Facts

• Role: Senior IT Application Manager (logistics-focused applications and interfaces)

Description

You will manage and support business applications with a focus on logistics, handling interfaces, change requests, and ongoing operational responsibility. The role includes planning and coordinating updates, release changes, feasibility analyses, 2nd-level support, monitoring, testing, documentation, and user training—working closely with internal and external partners.

Responsibilities

• Application and interface support; process and implement change requests in logistics

• Own application responsibility, including planning, controlling, and supporting updates and release changes

• Perform feasibility analyses and coordinate complex changes with internal and external partners

• Coordinate tasks in daily operations and ensure fulfillment as a central contact

• Analyze, evaluate, and implement complex business requirements considering processes, system relationships, interfaces, and operational needs

• Translate business and technical requirements into technical concepts and specifications

• Contribute to IT projects affecting the supported systems; align and clarify requirements with relevant business areas and partners

• Provide 2nd-level support and coordinate closely with 1st-level support; interface with 3rd-level support/vendor support

• Advise and support business departments in the supported applications

• Consolidate and harmonize requirements from multiple business areas or locations

• Plan and perform maintenance activities

• Configure, support, and monitor technical workflows and interfaces

• Plan and perform functional and integration tests

• Coordinate with central IT units and external service providers during operations and system landscape development

• Contribute to standardization and harmonization of processes and solutions; propose improvements

• Plan and conduct key-user and end-user training

• Create and maintain solution descriptions and operational, support, and user documentation

Requirements

• Degree in Business Informatics, Computer Science, or similar

• Multi-year experience in application support, IT systems administration, or comparable roles

• ERP knowledge, preferably Infor LN

• WMS knowledge, preferably WAMAS

• Strong database knowledge, preferably Microsoft SQL Server

• Administrative experience with Microsoft Windows

• Confident use of Microsoft Office products

• Ability to independently analyze complex requirements and convert them into sound technical solutions

• Experience coordinating with business units, central IT, external service providers, and manufacturers/vendors

• Strong technical understanding with good communication and coordination skills

• Conceptual and analytical mindset

• Independent, structured, solution-oriented way of working

• Good German and English skills (written and spoken)

Benefits

• Fair, performance-based compensation plus Christmas and vacation pay

• Work-life balance with 30 days of vacation and flexible working hours

• Opportunities for personal development

• Modern working environment and collegial teamwork

• High room for shaping your role, supported by corporate health management

• Social benefits of a modern company