Senior Manager, Global Timekeeping Product Design

Quick Facts

Position Summary: Primary driver of execution and enablement for a global timekeeping product, translating the strategic roadmap into designed, implemented, and continuously optimized processes and system capabilities.

Focus areas: employee/manager centered time capture, absence, schedule management, and pay rule interpretation; automation and compliance; UX-driven consumerization of the timekeeping experience.

Description

As a Senior Manager, Global Timekeeping Product Design, you translate global timekeeping product roadmap intent into detailed process designs, functional requirements, and system configurations. You partner with Global Payroll Product Manager, HRIS, and operational payroll teams to ensure timekeeping systems are intuitive, compliant, and scalable—delivering accurate time capture, labor distribution, and pay rule interpretation worldwide. You bridge UX design and HR technology by designing robust workflows and validations so clocking in, managing exceptions, approving time, and integrating data into payroll feels effortless.

Responsibilities

• Enable & Execute the Global Timekeeping Product Design Roadmap: Translate roadmap intent into process designs, functional requirements, and system configurations ready for implementation.

• Convert high-level product direction into employee/manager-centered designs for time capture, absence, schedule management, and pay rule configuration.

• Sequence and align design work with delivery timelines in partnership with the Timekeeping Product Strategist and the Global Absence Product Design team.

• Lead End-to-End Timekeeping Process Design & Standardization: Analyze current global time-tracking workflows to identify inefficiencies, compliance gaps, pay rule conflicts, and harmonization opportunities.

• Design standardized, scalable time entry and approval processes aligned to local statutory, labor law, and regulatory requirements (FLSA, EU Working Time Directive, country-specific mandates).

• Develop global design principles and configuration standards for pay rules, work schedules, time calculation groups, and absence types.

• Drive Automation with Payroll: Identify and implement opportunities to automate time data flows between timekeeping platforms and payroll systems (including Workday Payroll, ADP GlobalView/Celergo).

• Support touchless, exception-based time processing by designing robust validation rules and real-time error resolution workflows.

• Ensure Compliance & Internal Controls: Embed audit-ready controls to meet SOX requirements, internal audit standards, and country-specific labor compliance obligations.

• Partner with Legal, Compliance, and HR Centers of Excellence to translate evolving labor laws into timekeeping configuration updates.

• Develop and maintain documentation of time, pay rules, and process controls to support audit and compliance reviews.

• Champion the Employee & Manager Experience: Apply UX research methods (journey mapping, persona development, usability testing) to identify friction points in time-entry and approval across roles.

• Lead the “consumerization” of timekeeping by reducing clicks, eliminating redundant steps, and designing self-service capabilities that require zero reliance on how-to guides.

• Partner with Change Management and Communications to drive adoption of new timekeeping processes and tools.

• Partner with Cross-Functional Stakeholders: Collaborate with Payroll Operations, People Technology, Finance, Legal, and external vendors to align timekeeping design with enterprise requirements.

• Provide deep design/configuration expertise in vendor and platform discussions and assess operational/technical feasibility.

• Leverage Data & Analytics: Define and monitor KPIs for timekeeping accuracy, exception rates, late approvals, payroll impact of time errors, and SLA performance.

• Collaborate to build dashboards for real-time visibility into workforce time and attendance patterns.

• Use data to drive continuous improvement by identifying systemic pay rule issues, recurring error patterns, and automation opportunities.

Requirements

• Bachelor’s degree in Human Resources Management, Business Administration, Operations Management, or a related field OR 7+ years of equivalent experience
• 7+ years hands-on experience in timekeeping product design, workforce management systems, or time-and-attendance process design in a global or multi-country environment
• Strong understanding of the timekeeping-to-payroll data flow: time calculation, pay code mapping, labor distribution, PECI/time extract integration, and exception management
• Proven ability to translate complex labor law and pay rule requirements (FLSA, EU Working Time Directive, shift differentials, overtime, meal/rest breaks) into scalable process design and implementation
• Experience applying UX/product design thinking to HR or enterprise technology
• Experience with process simulations and creating detailed standard operating procedures (SOPs) and blueprint design documents
• Strong project management abilities to manage execution and timelines
• Strong written and verbal communication skills

Benefits

• Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and insurance offerings (medical, dental, vision, life and disability)
• U.S.-based exempt employees: Flexible Time Off (FTO) plus 11 paid company holidays each year
• Eligible non-exempt employees: 160 hours paid vacation annually plus 11 paid company holidays and 3 optional holidays
• Additional time-off benefits depending on eligibility (paid sick leave, volunteer days, summer hours flexibility, and leaves of absence)
• Annual Global Shutdown between Christmas Day and New Year’s Day for eligible employees