Sr. Manager, Product Designer

Quick Facts

This role leads a team of product designers responsible for creating AI-enabled, user-centric design experiences across Pharmacy Management, Clinical Service and Inventory Optimization technology products.

Description

The Senior Manager, Product Design builds and champions an AI-led design vision and owns end-to-end product design initiatives from discovery to launch. The role partners with product and engineering leadership to help cross-functional teams leverage AI-powered design practices, research methodologies, and tooling to accelerate product design and delivery. The leader owns design artifacts that align to product strategy and business outcomes and reports to the VP of Product.

Responsibilities

AI Product Design Leadership

• Lead a team of product designers responsible for launching AI-enabled product experiences across web, mobile, enterprise and other channels from discovery to launch, driving continuous optimization.
• Champion AI-led design methodologies, tools, rapid prototyping, and workflow automation to accelerate the design lifecycle and improve product quality.
• Define and track customer experience metrics including adoption, usability, engagement, and satisfaction to provide continuous support of product portfolio health.
• Partner with product, engineering, data, and customer success to integrate customer insights into product strategy and drive business outcomes.
• Mentor and coach junior designers to enrich design craft, AI proficiency, and career advancement; communicate business outcomes and ensure deliverables tie to product strategy.

Design System & Architecture

• Define and own the long-term vision and strategy for AI-assisted design systems to drive consistency across components, accessibility standards, and interaction patterns across the product portfolio.
• Establish and socialize best practices for reusable interaction patterns, components, frameworks, product design recommendations, and personalization.
• Spearhead alignment across engineering, product, and data to establish reusable design-to-development frameworks that drive cohesive customer experiences and focus on speed and quality.

Design Innovation

• Craft best practices and AI-led design standards that are accessible, trustworthy, and adhere to regulatory compliance standards.
• Assess and operationalize AI design technologies and automation tools that drive team productivity, design efficiency, and innovation.
• Foster a design culture centered on continuous learning of AI principles, emerging industry trends, and product design optimization.

Cross Functional Leadership

• Serve as the design leader across product, engineering, data, customer success and other commercial businesses to translate complex initiatives and problems into AI-forward, human-centered design.
• Lead executive level discussions and product design workshops and reviews to drive alignment, resolve challenges, and encourage effective decision making to support business outcomes.
• Influence product portfolio strategy, roadmap development, and investments by providing feedback about customer experiences and success metrics.

Requirements

• Degree or equivalent experience (typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience).
• Bachelor's degree in human-computer interaction, graphic design, visual design, industrial design, information architecture, information systems, computer science or a related field; or equivalent experience.
• 9+ years of progressive product design experience in enterprise/platform/SaaS/digital experiences; 1+ year of management experience leading product design teams.
• Proven experience owning end-to-end product design for complex technical product portfolios in enterprise, platform, or SaaS environments from discovery to launch.
• Experience leading and developing high-performing design teams (performance management, career development, succession planning).
• Extensive experience establishing design operating mechanisms and design review practices; understanding of customer research methodologies.
• Expert proficiency in Figma including AI-enabled prototyping, design systems architecture and governance, component libraries, design tokens, and responsive design.
• Deep expertise in AI-driven design concepts: human-AI interaction patterns, design system management, product ideation, rapid prototyping, prompt engineering, content generation and UX writing, image generation, UX research, and responsible AI principles.
• Experience establishing and refining scalable design frameworks, design standards, interaction patterns, with judgment on enforcing consistency vs. enabling customization.
• Expert cross-functional leadership, facilitation, and stakeholder management; ability to own discovery sessions, design workshops, executive reviews, and strategic working sessions.
• Excellent communication, visual presentation, and storytelling to synthesize customer insights, technical concepts, and design recommendations into executive narratives.
• Strong experience implementing AI-enabled design workflows, automation capabilities, and emerging AI tools to increase productivity and delivery quality.
• Authorized to work in the United States full-time without employer sponsorship.

Benefits

Competitive compensation package as part of Total Rewards; base pay range: $134,700 - $224,500. Additional compensation such as an annual bonus or long-term incentive opportunities may be offered.