Technical Account Manager

About the role

We are looking for an experienced Technical Account Manager to join the Content Onboarding team. In this role, you will work closely with global and regional content partners, such as Netflix, Disney, BBC, DAZN and HBO Max, to support the integration of their video applications with Smart TV and automotive media platforms. You will act as the primary technical point of contact during onboarding, ensuring smooth integration, issue resolution and high-quality delivery of applications.

Key responsibilities

• Act as the primary technical contact for content partners during onboarding
• Support partners with technical integration of video applications
• Coordinate onboarding activities with internal teams, including Engineering, Product and QA
• Run regular status meetings and provide clear progress updates
• Troubleshoot technical issues and escalate when needed
• Contribute to improving onboarding processes and workflows

Requirements

• Bachelor’s degree in Computer Science, Engineering or a related field
• Experience as a Technical Account Manager or in a similar technical role
• Strong understanding of web technologies, including HTML, CSS and JavaScript, and video delivery ecosystems is a plus
• Strong communication skills and ability to work with external partners
• Good problem-solving and organizational skills
• Fluent English, spoken and written

Nice to have

• Experience in Smart TV, automotive or digital media environments
• Knowledge of content delivery, advertising technologies and metadata systems
• Additional foreign languages

Rewards and benefits

• Competitive compensation, including salary, equity and bonuses, and comprehensive benefits designed to support work-life balance, health, financial security, and future savings and investment
• Generous paid time away from work, including flexible time off, holidays and sick time; health and wellness initiatives; and a charitable match program
• Location-dependent perks, which may include employee discounts, transportation reimbursements, subsidized cafes and fitness facilities
• Flexible hybrid work environment combining in-office collaboration with working from home