Technical Product Owner - Privacy & Consent Management (OneTrust)

Commerce DevOps Hub is responsible for maintaining and developing IT solutions that support the Commerce area.

The Technical Product Owner acts as the primary interface between business strategy and engineering execution. The role owns the why and what of the technical product, ensuring engineering teams build high-impact, scalable solutions aligned with the EverGreen strategy. The Technical Product Owner maximizes product value through a healthy, prioritized backlog and critical trade-off decisions between new features and technical health.

The Technical Product Owner for Privacy & Consent Management owns the global consent and privacy technology landscape, ensuring consumer data is collected, processed, and activated in compliance with global privacy regulations while enabling seamless digital consumer experiences. The role partners with Global Privacy, Legal, Security, Architecture, and Engineering.

Quick Facts

• Global ownership of privacy and consent technology
• Focus on compliance, consumer experience, data quality, and consent synchronization
• Collaboration across global, matrixed product teams and functions

Product Scope

• OneTrust
• Cookie Consent
• Consent APIs
• Preference Centre
• Consent Synchronization
• Data Subject Requests integrations
• Privacy workflows
• Compliance integrations
• Identity & Consent integrations

Responsibilities

Technical Mastery & Architectural Literacy

• Apply deep understanding of modern IT systems, modular architecture, and modern data stacks.
• Assess how technical features affect the broader digital ecosystem and enterprise architecture.
• Resolve complex technical blockers through structured, analytical problem-solving.
• Use Agile/Scrum methodologies and lifecycle management tools such as Jira or Azure DevOps.
• Optimize product performance through experimentation and data-driven insights.

Product Ownership & Strategic Execution

• Own the product lifecycle from ideation through launch, aligning each increment with the roadmap and value proposition.
• Define and prioritize technical user stories and requirements based on business value, technical dependencies, and long-term product health.
• Translate commercial strategy and high-level capabilities into actionable technical tools that support business growth and user productivity.
• Work with design systems and UX/UI principles to maintain user-centric technical products.

Leadership, Stakeholder Management & Communication

• Build collaborative relationships with stakeholders and leaders across a global, matrixed organization.
• Balance business demand and technical execution, defend the roadmap, and manage expectations through negotiation.
• Align cross-functional and dependent product teams around a unified vision.
• Communicate complex technical concepts in business-impact language for diverse audiences.

Industry & Domain Expertise

• Apply route-to-market knowledge, particularly in FMCG or comparable environments.
• Use digital commerce expertise to support consumer engagement and acquisition.
• Drive clarity and direction for engineering teams in high-ambiguity environments.

Global Consent Platform

• Own the global roadmap for OneTrust capabilities.

Compliance by Design

• Ensure privacy capabilities are embedded in all Digital Consumer Engagement products.

Platform Governance

• Lead implementation of global standards for consent, cookie management, data retention, and preference management.

Technical Architecture

• Partner with Enterprise Architecture to integrate consent with CDP, Marketing Cloud, commerce platforms, consumer identity, and analytics.

Regulatory Readiness

• Translate changing privacy regulations into technical capabilities.

Success Looks Like

• Global consent compliance
• Consistent consumer experiences
• Reduced legal risk
• High consent data quality
• Reliable consent synchronization
• Strong stakeholder confidence

Qualifications

• 5+ years of experience as a Technical Product Manager or Technical Product Owner in a high-growth technology environment or large-scale digital transformation.
• Deep understanding of the Software Development Life Cycle (SDLC).
• Background as a Software Engineer, Technical Architect, or Systems Lead, with the ability to challenge technical estimates and understand architectural trade-offs, including monolith versus microservices.
• Experience delivering impactful digital solutions in a global, matrixed organization while managing dependencies across multiple tribes or product teams.
• Experience moving from a Business Analyst or senior technical role into a leadership or ownership position.
• Understanding of privacy technology rather than legal policy.
• Experience implementing OneTrust.
• Understanding of GDPR and consent architecture.
• API integration experience.
• Interest in governance and platform thinking.
• Ability to balance compliance with user experience.

Ideal Background

• OneTrust Product Owner
• Privacy Technology Manager
• Identity Platform Lead
• Consent Management Specialist
• Technical Product Manager (Privacy)