Inside Sales Account Manager, Comfort

🏢 Summary: The Senior Salesforce Product Manager is responsible for leading the strategy, roadmap, and Agile delivery of Salesforce solutions aligned with business objectives. This role acts as the primary liaison between business stakeholders and the Salesforce development team, managing product backlog, sprint planning, integrations, and platform enhancements. The position requires strong technical expertise in Salesforce and related integration and DevOps tools. 🗂️ Requirements: 3+ years of experience at a technology company or consulting firm, 5+ years of experience in an Agile development environment, Strong technical knowledge of Salesforce platform and multiple Salesforce Clouds, Experience managing Salesforce product roadmap and backlog, Experience leading Agile ceremonies and sprint planning, Experience with Salesforce middleware integrations, Experience with Salesforce DevOps tools, Ability to translate business needs into user stories and technical requirements, Experience managing complex cross-functional technical projects, Salesforce certifications (Administrator or Consultant) 📃 Skills: Salesforce, SFDC, Agile, Scrum, BOOMI, Tray.io, Gearset, DevOps, Sales Cloud, Service Cloud, Field Service Lightning, Backlog, UserStories, Integrations 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.LocationThis position will be based out of Charlotte, NC. ReportingThis position will report to the Senior Manager, Business Systems. Summary of Role The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto's business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto's Salesforce team by serving as the primary business liaison and subject matter expert on the platform's ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. Strategic & TacticalKey Responsibilities of the Salesforce Product Manager: Understand Palmetto's business processes and organizational priorities Proactively engage with stakeholders regularly to understand their evolving needs Manages technical SFDC lead and delivery team Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s) Develop, maintain, and communicate the Salesforce product's vision and roadmap Establish and track progress against evolving business initiatives for the Salesforce team Manage, prioritize, and refine User Stories for the Salesforce product backlog Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team Lead solutioning conversations and technologies for products that live within or touch the Salesforce system Facilitate daily standups with the Salesforce development team Engage with business stakeholders and end-users to resolve impediments to Product development as they arise Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases Align with other Palmetto Product Owners when needed to maintain cross-product alignment Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto's growth and business needs Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) Qualifications 3+ years of experience at a technology company or consulting firm 5+ years of experience working in an Agile development environment and participating in Agile ceremonies Ability to manage many competing priorities and complex projects Salesforce certifications highly preferred (consultant, administrator, etc.) 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other) Experience translating business needs into strong user stories/requirements for new product features Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce Excellent organizational and project management skills; can manage priorities and dependencies across teams Excellent communication skills with experience translating technical concepts to non-technical audiences Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service. Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values: Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers. Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts. Rituals: We create practices that keep us disciplined in the pursuit of our goals Longevity: We build for the future Happiness: We encourage employees to focus on their well being Openness: We provide complete transparency to our colleagues, even when it is uncomfortable. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

🏢 Summary: Senior Product Manager role focused on building and scaling a device data and performance platform for solar, battery, HVAC, and other clean energy assets. The position owns OEM integrations, data architecture, monitoring and alerting systems, and cross-functional platform strategy to support operations, field service, and consumer-facing energy insights. The role requires strong product management experience with data platforms, hardware-connected systems, and technical integrations in a fast-evolving clean energy environment. 🗂️ Requirements: 7+ years of product management experience, Experience managing external integrations or data platforms, Experience with IoT or hardware-connected systems, Track record owning integration roadmaps, Experience working with monitoring or alerting products, SQL proficiency or equivalent data tool experience, Strong project management skills, Ability to define product strategy and roadmap, Experience collaborating with cross-functional stakeholders, Strong written and verbal communication skills, Curiosity about energy hardware and data pipelines, Comfort working in ambiguous, fast-evolving environments 📃 Skills: SQL, API, IoT, AI, HVAC, Solar, Batteries, Webhooks, Data, Monitoring, Alerting, Analytics 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through scalable solutions. We offer software, financial products, and services that support whole home electrification. Our employees are our most valuable resource. Palmetto offers benefits including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more. Reporting This position will report to the Principal Product Manager. Summary of Role Palmetto's device data and performance platform is the system of record for tracking, understanding, and optimizing the performance of solar, battery, and emerging clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform serving internal business units, field technicians, OEM partners, financial stakeholders, and homeowners. This role involves defining how Palmetto connects with hardware manufacturers through integration partnerships, shaping data models for performance monitoring and alerting, and building workflows for field service and asset management teams. The role requires strategic vision, execution skills, and technical curiosity around hardware systems. You will collaborate across Asset Management, Field Service, Operations, Customer Support, Finance, and Engineering. Strategic & Tactical Data Ingestion & OEM Integration Architecture - Own the strategy for ingesting device data from OEM partners including solar inverters, batteries, HVAC systems, and emerging asset types. - Develop expertise in push vs. pull integration patterns, including scheduled API polling, webhooks, and direct data feeds. - Lead integration negotiations related to data access terms, rate limits, signal coverage, and SLA commitments. - Build scalable integration frameworks that simplify onboarding new OEMs. Data Transformation & Platform Schema - Own the data transformation layer and normalize heterogeneous device signals into consistent schemas. - Design and maintain standardized data models and API response contracts. - Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality. - Define and enforce data quality standards, SLAs, and alerting thresholds. Platform Empowerment & Self-Service - Establish contribution patterns, documentation standards, and platform guardrails. - Build self-service capabilities for querying, filtering, and acting on device data. - Promote standardized responses, service contracts, and shared tooling. - Drive adoption of platform standards across internal stakeholders. Performance Monitoring & Alerting - Define monitoring standards for solar and battery performance. - Evolve alerting logic toward production-based and outcome-driven alerting. - Expand monitoring coverage for new asset types including HVAC systems and future electrification products. Consumer-Facing Data & Energy Transparency - Own how device data is presented to homeowners. - Define presentation of production and consumption energy data. - Partner with Consumer Experience and Customer Support teams to ensure data quality and transparency. Roadmap, Planning & Execution - Own product strategy, OKRs, roadmap, and quarterly planning. - Use AI to accelerate discovery, learning cycles, and productivity. - Run delivery cycles with engineering teams and foster transparency and accountability. - Manage stakeholder expectations through clear communication. Qualifications - 7+ years of product management experience, ideally with external integrations, data platforms, or IoT/hardware-connected systems. - Demonstrated experience owning integration roadmaps and working with external vendors. - Experience with monitoring, alerting, or operational intelligence products. - Background in energy, clean tech, or hardware-adjacent industries is a plus. - Strong strategic thinking and ability to define long-term platform direction. - Strong project management and cross-functional coordination skills. - Data fluency and SQL proficiency or equivalent experience. - Excellent written and verbal communication skills. - Collaborative mindset and relationship-building abilities. - Entrepreneurial mindset and comfort with ambiguity. - Bias for action and accountability. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment decisions are based on qualifications, merit, and business need.

🏢 Summary: Senior engineering role focused on building AI-native, containerized backend services and data infrastructure for clean energy systems. The position involves integrating multicloud data sources, enabling governed data access, supporting AI/ML workflows, and operating production-grade APIs and platforms. Candidates will work across backend engineering, data systems, infrastructure, and AI tooling in a fast-moving environment. 🗂️ Requirements: 6+ years building and operating production backend services or platforms, Strong Python expertise, Working knowledge of JavaScript, Working knowledge of TypeScript, Advanced SQL skills, Command-line proficiency, Experience building containerized microservices, Experience with FastAPI or NestJS, Experience with GraphQL or REST APIs, Cloud infrastructure experience, Experience with multicloud environments, Experience with Snowflake, Experience with dbt, Experience with Airflow, Knowledge of DuckDB or Iceberg, Authentication and authorization expertise, Experience with fine-grained authorization models, CI/CD experience, Observability and reliability engineering knowledge, Understanding of machine learning principles 📃 Skills: Python, JavaScript, TypeScript, SQL, Bash, Zsh, FastAPI, Pydantic, NestJS, Fastify, Zod, GraphQL, REST, Snowflake, dbt, Airflow, DuckDB, Iceberg, CI/CD, ReBAC, ABAC, MCP, Redis, Kubernetes, D3 🏢 Description: Palmetto is a clean tech company focused on accelerating the transition to renewable energy through software, financial products, and services. Location This position will be based in Charlotte, NC, Boston, MA or New York, NY. Reporting This position will report to the VP, Data Intelligence. Summary of Role Energy is one of the defining challenges and opportunities of our generation, and the companies that lead will be the ones that operationalize AI the fastest. Palmetto is building to be agent-first and machine-first: data, systems, and products designed for machines, models, and agents, not just people reading dashboards. The mandate is to take what is cutting edge today and make it our table stakes. We are looking for a versatile, senior engineer to help build the services and infrastructure that make this real. You will build robust, containerized services that make data across many systems discoverable, governed, and usable by people, applications, and AI agents, bring new data into that ecosystem, and integrate it for the teams that rely on it. This is a broad, hands-on role for someone who is fluent in data but is fundamentally a software and platform engineer, not a traditional data engineer focused on the warehouse. Priorities will shift as the business does, so we want someone who can move across services, data, infrastructure, governance, and AI tooling, and pick up whatever is next. Success means agent-first and machine-first stop being aspirations and become how Palmetto operates by default: services, teams, and AI agents get the data they need, governed and reliable, wherever the business goes next. Strategic & Tactical - Build and operate robust, containerized backend services and APIs (REST, GraphQL) that serve data from many systems. - Integrate heterogeneous, multicloud data sources, and find, ingest, transform, and wrangle new datasets into clean, usable form. - Build governed access to data: authentication, fine-grained authorization, audit, and policy enforcement. - Design for machines first: expose data and capabilities to AI agents, services, and automated callers. - Stand up and maintain metadata, cataloging, and lineage so data stays discoverable and trustworthy. - Own services in production: CI/CD, observability, performance, reliability, and cost. - Act as a hands-on technical and solutions-engineering partner for internal teams and integrations. - Support ML and AI workflows by making features and model outputs discoverable, governed, and servable. Qualifications Minimum: - Senior-level experience (typically 6+ years) building and operating production backend services or platforms. - Deep Python knowledge plus working JavaScript/TypeScript and SQL. - Experience shipping robust, containerized microservices using FastAPI with Pydantic or NestJS with Fastify and Zod. - Experience with GraphQL and/or REST APIs. - Cloud infrastructure and multicloud experience. - Experience with Snowflake, dbt, SQL, Airflow, DuckDB, Iceberg, or similar tooling. - Strong authentication and authorization knowledge. - Experience with CI/CD and observability. - Understanding of machine learning principles. - Strong communication and solutions engineering skills. Preferred: - Experience with data catalogs, metadata platforms, and governance. - Experience building or integrating AI-agent interfaces. - Experience with data visualizations and data apps. - Familiarity with Redis, secrets management, and Kubernetes. - Experience sourcing or licensing third-party datasets. - Interest in clean energy and home electrification. Benefits - Unlimited PTO - Medical, dental, and vision coverage - Paid parental leave - Retirement plans Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment decisions are based on qualifications, merit, and business need.

🏢 Summary: Senior engineering role focused on building AI-native, containerized backend services and data infrastructure for clean energy systems. The position involves integrating multicloud data sources, enabling governed access to data, supporting AI/ML workflows, and operating production-grade services and APIs. The role requires strong software engineering, platform engineering, and modern data stack expertise. 🗂️ Requirements: 6+ years building and operating production backend services or platforms, Strong Python expertise, JavaScript, TypeScript, SQL, Experience building containerized microservices, Experience with REST or GraphQL APIs, Cloud infrastructure experience, Experience with modern data stack tools, Authentication and authorization knowledge, CI/CD and observability experience, Understanding of machine learning principles, Command-line proficiency 📃 Skills: Python, JavaScript, TypeScript, SQL, FastAPI, Pydantic, NestJS, Fastify, Zod, GraphQL, REST, Snowflake, dbt, Airflow, DuckDB, Iceberg, CI/CD, DevOps, SRE, Redis, Kubernetes, Bash, zsh, MCP 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. Palmetto offers a comprehensive benefits package including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more. Reporting This position will report to the VP, Data Intelligence. Summary of Role Energy is one of the defining challenges and opportunities of our generation, and the companies that lead will be the ones that operationalize AI the fastest. Palmetto is building to be agent-first and machine-first: data, systems, and products designed for machines, models, and agents. We are looking for a versatile, senior engineer to help build the services and infrastructure that make this real. You will build robust, containerized services that make data across many systems discoverable, governed, and usable by people, applications, and AI agents, bring new data into that ecosystem, and integrate it for the teams that rely on it. This is a broad, hands-on role for someone who is fluent in data but is fundamentally a software and platform engineer, not a traditional data engineer focused on the warehouse. Priorities will shift as the business does, so we want someone who can move across services, data, infrastructure, governance, and AI tooling. Strategic & Tactical - Build and operate robust, containerized backend services and APIs (REST, GraphQL) that serve data from many systems. - Integrate heterogeneous, multicloud data sources, and find, ingest, transform, and wrangle new datasets into clean, usable form. - Build governed access to data: authentication, fine-grained authorization, audit, and policy enforcement. - Design for machines first: expose data and capabilities to AI agents, services, and automated callers. - Stand up and maintain metadata, cataloging, and lineage so data stays discoverable and trustworthy. - Own services in production: CI/CD, observability, performance, reliability, and cost. - Act as a hands-on technical and solutions-engineering partner for internal teams and integrations. - Support ML and AI workflows by making features and model outputs discoverable, governed, and servable. Qualifications Minimum: - Senior-level experience (typically 6+ years) building and operating production backend services or platforms. - Deep Python knowledge plus working JavaScript/TypeScript and SQL. - Proven track record shipping robust, containerized microservices using FastAPI with Pydantic or NestJS with Fastify and Zod. - Experience with GraphQL and/or REST APIs. - Cloud infrastructure experience, ideally multicloud. - Fluency with modern data stack tools including Snowflake, dbt, SQL, Airflow, DuckDB, and Iceberg. - Strong authentication and authorization knowledge. - DevOps and SRE sensibility including CI/CD and observability. - Understanding of machine learning principles. Preferred: - Experience with data catalogs or metadata platforms and data governance. - Experience building or integrating AI-agent interfaces. - Experience with data apps and visualizations. - Familiarity with Redis, secrets management, and Kubernetes. - Experience sourcing or licensing third-party datasets. - Interest in clean energy and home electrification. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need.

🏢 Summary: Senior Product Manager role focused on building and scaling a device data and performance platform for solar, battery, HVAC, and clean energy assets. The position owns OEM integrations, data architecture, monitoring systems, and cross-functional platform strategy while driving operational insights and consumer-facing energy transparency. The role combines product leadership, IoT/data platform expertise, and collaboration across engineering, operations, finance, and customer-facing teams. 🗂️ Requirements: 7+ years of product management experience, Experience managing external integrations or IoT/hardware-connected systems, Experience owning integration roadmaps, Experience working with monitoring or alerting platforms, SQL proficiency or equivalent data tool experience, Strong project management skills, Strong written and verbal communication skills, Ability to manage cross-functional stakeholders, Experience defining product strategy and roadmaps, Comfort working with ambiguity and fast-evolving platforms 📃 Skills: SQL, API, IoT, AI, HVAC, Webhooks, SLA, OEM 🏢 Description: Summary of Role Palmetto's device data and performance platform is the system of record for how we track, understand, and optimize the performance of hundreds of thousands of solar, battery, and emerging clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform that sits at the center of operations, serving internal business units, field technicians, OEM partners, financial stakeholders, and homeowners. This is a uniquely cross-functional role. You will define how the company connects with hardware manufacturers through integration partnerships, shape the data models that power performance monitoring and alerting, and build the workflows that enable field service and asset management teams to act on what the data reveals. The platform is still being shaped, offering significant ownership and the opportunity to define its future direction. You will collaborate across Asset Management, Field Service, Operations, Customer Support, Finance, and Engineering. Strategic & Tactical Data Ingestion & OEM Integration Architecture - Own the strategy for ingesting device data from solar inverters, batteries, HVAC systems, and emerging asset types. - Define push vs. pull integration patterns including polling manufacturer APIs, receiving real-time webhooks, and negotiating direct data feed agreements. - Lead integration negotiations related to data access terms, rate limits, signal coverage, and SLA commitments. - Build scalable integration frameworks to streamline onboarding of new OEM partners. Data Transformation & Platform Schema - Define how raw device signals are normalized into a clean and consistent schema. - Design and maintain standardized data models and API response contracts. - Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality. - Define and enforce data quality standards, SLAs, and alerting thresholds. Platform Empowerment & Self-Service - Establish contribution patterns, documentation standards, and platform guardrails. - Build self-service capabilities that enable teams to query, filter, and act on device data through interfaces and APIs. - Promote standardized responses, clear service contracts, and shared tooling. - Drive adoption of platform standards across internal stakeholders. Performance Monitoring & Alerting - Define monitoring standards for solar and battery performance. - Improve alerting logic to reduce false positives and improve operational workflows. - Expand monitoring coverage for new asset types including HVAC systems and future electrification products. Consumer-Facing Data & Energy Transparency - Define how device data is presented to homeowners. - Ensure production and consumption data are surfaced together for clear energy visibility. - Partner with Consumer Experience and Customer Support teams to support trust and clarity through data quality and platform decisions. Roadmap, Planning & Execution - Own product strategy, OKRs, roadmap, and quarterly planning. - Use AI tools to accelerate discovery and improve productivity. - Run delivery cycles with engineering teams and maintain transparency and accountability. - Manage stakeholder expectations with concise written communication. Qualifications - 7+ years of product management experience in integrations, data platforms, or IoT/hardware-connected systems. - Experience owning integration roadmaps and working with external vendors or partners. - Experience with monitoring, alerting, or operational intelligence products. - Background in energy, clean tech, or hardware-adjacent industries is preferred. - Ability to define long-term strategy and detailed sprint requirements. - Strong project management and cross-functional coordination skills. - Data fluency and SQL proficiency or equivalent experience. - Strong communication and stakeholder management abilities. - Curiosity about hardware systems, data pipelines, and alerting logic. - Entrepreneurial mindset and comfort working in ambiguous environments. Benefits - Unlimited PTO - Medical, dental, and vision coverage - Paid parental leave - Retirement plans Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment decisions are based on qualifications, merit, and business need.

🏢 Summary: Senior Product Manager role focused on building and scaling a device data and performance platform for solar, battery, HVAC, and clean energy assets. The position leads OEM integrations, data architecture, monitoring systems, and cross-functional platform strategy to support operations, field services, and consumer-facing energy insights. The role requires strong product management expertise in data platforms, IoT-connected systems, and integration workflows within a fast-evolving clean energy environment. 🗂️ Requirements: 7+ years of product management experience, Experience managing external integrations and data platforms, Experience with IoT or hardware-connected systems, Experience owning integration roadmaps, Experience working with vendors and external partners, Experience with monitoring or alerting products, SQL proficiency or equivalent data tool experience, Strong project management skills, Ability to manage cross-functional stakeholders, Strong written and verbal communication skills, Ability to define product strategy and roadmap, Comfort working in ambiguous, fast-changing environments, Curiosity about hardware systems and data pipelines 📃 Skills: SQL, API, IoT, AI, Webhooks, SLA, HVAC, Solar, Batteries, Data, Monitoring, Alerting 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. We deliver end-to-end solutions for whole home electrification. Our employees are our most valuable resource. Palmetto offers a comprehensive benefits package including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more. Reporting This position will report to the Principal Product Manager. Summary of Role Palmetto's device data and performance platform is the system of record for tracking, understanding, and optimizing the performance of solar, battery, and clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform serving internal business units, field technicians, OEM partners, financial stakeholders, and homeowners. This cross-functional role includes defining hardware manufacturer integrations, shaping data models for performance monitoring and alerting, and building workflows for field service and asset management teams. The role involves strategic ownership, execution, and deep engagement with hardware systems including solar inverters, batteries, HVAC systems, and future energy-efficient assets. Strategic & Tactical Data Ingestion & OEM Integration Architecture - Own the strategy for ingesting device data from OEM partners including solar inverters, batteries, HVAC systems, and emerging asset types. - Develop expertise in push vs. pull integration patterns, including APIs, scheduled polling, webhooks, and direct data feeds. - Lead integration negotiations related to data access terms, rate limits, signal coverage, and SLA commitments. - Build scalable integration frameworks that simplify onboarding of new OEMs. Data Transformation & Platform Schema - Define how raw device signals are normalized into consistent schemas. - Design and maintain standardized data models and API response contracts. - Partner with engineering to optimize reliability, latency, and data quality. - Define and enforce data quality standards, SLAs, and alerting thresholds. Platform Empowerment & Self-Service - Establish contribution patterns, documentation standards, and platform guardrails. - Build self-service capabilities for data access through interfaces and APIs. - Promote standardized responses, clear service contracts, and shared tooling. - Drive adoption of platform standards across internal stakeholders. Performance Monitoring & Alerting - Define monitoring standards for solar and battery performance. - Improve alerting logic to reduce false positives and improve operational workflows. - Expand monitoring coverage for new asset classes including HVAC systems and electrification products. Consumer-Facing Data & Energy Transparency - Define how device and energy data is presented to homeowners. - Partner with consumer and support teams to improve trust, clarity, and user experience. Roadmap, Planning & Execution - Own product strategy, OKRs, roadmap, and quarterly planning. - Use AI tools to improve discovery, productivity, and platform insights. - Manage delivery cycles with engineering teams. - Communicate clearly with stakeholders and manage expectations. Qualifications - 7+ years of product management experience. - Experience managing external integrations, data platforms, or IoT/hardware-connected systems. - Demonstrated ownership of integration roadmaps and vendor relationships. - Experience with monitoring, alerting, or operational intelligence products. - Background in energy, clean tech, or hardware-adjacent industries is a plus. - Strong strategic thinking and execution skills. - Strong project management and cross-functional collaboration skills. - Data fluency with SQL proficiency or equivalent. - Excellent written and verbal communication skills. - Entrepreneurial mindset and comfort with ambiguity. - Bias for action and accountability. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment decisions are based on qualifications, merit, and business need.

🏢 Summary: Remote Account Executive role focused on expanding a shared housing marketplace by converting traditional property owners into hosts in the Charlotte market. The position drives lead generation, outreach, financial modeling, and deal closure while presenting a technology-enabled rental model that increases income potential. It combines sales execution, CRM tracking, and real estate market analysis to grow host acquisition. 🗂️ Requirements: Proven B2B or B2C sales experience, Experience in real estate or property management sectors, Track record of meeting or exceeding sales targets, Ability to use CRM systems for tracking and reporting, Proficiency with virtual communication and sales enablement tools, Strong presentation and value-based selling skills, Ability to calculate ROI and interpret market data, Knowledge of real estate investing and rental markets, Authorization to work in the United States (E-Verify compliance) 📃 Skills: Salesforce, HubSpot, CRM, ROI, Sales, RealEstate, PropertyManagement, MarketAnalysis, FinancialModeling, ColdCalling, EmailOutreach, VirtualMeetings 🏢 Description: The Role That We Need: PadSplit is hiring for an Account Executive to expand our marketplace by engaging traditional property owners to become PadSplit Hosts. This role is critical in helping homeowners unlock additional income by listing their properties, while addressing housing affordability by creating more shared housing opportunities in the Charlotte, North Carolina market. The Person We Are Looking For: We are seeking a driven and personable Account Executive with experience in sales or real estate who excels at building relationships with property owners and real estate investors. This role involves delivering a tailored value pitch on how the PadSplit model and technology consistently drive superior rental income compared to traditional single-family rentals. The ideal candidate thrives in a remote environment, demonstrates strong communication skills, and wants to have an impact on the affordable housing crisis - one room at a time. Here’s what you’ll do day-to-day: - Prospect and Qualify Leads: Research and identify potential property owners who might be interested in becoming PadSplit Hosts and qualify them based on suitability. - Conduct Outreach: Execute outreach strategies, including cold calling, emailing, and networking, to connect with traditional property owners. - Host Discovery Calls and Meetings: Engage property owners in initial conversations to understand their needs, goals, and potential barriers to joining PadSplit. - Deliver Value Propositions: Clearly articulate the benefits of PadSplit's model, such as increased revenue potential, simplified management, and societal impact. - Build and Nurture Relationships: Develop trust-based relationships with property owners, acting as a trusted advisor to address concerns and highlight opportunities. - Tailor Solutions: Customize hosting solutions based on the unique circumstances of property owners, including financial modeling, property suitability, and compliance requirements. - Close Deals: Guide property owners through the decision-making process, negotiate terms, and finalize agreements for onboarding as PadSplit Hosts. - Collaborate with Onboarding Teams: Coordinate with internal teams to ensure smooth onboarding for new Hosts, providing accurate property details and expectations. - Track and Report Metrics: Maintain detailed records in CRM systems, tracking outreach activities, conversion rates, and other key performance indicators. - Stay Updated on Market Trends: Monitor the real estate market, competitive landscape, and legislative changes to refine outreach and value propositions effectively. - Host Educational Sessions: Organize webinars or in-person sessions to educate property owners on PadSplit’s benefits and address common misconceptions. Here’s what you’ll need to be successful: - Sales Experience: Proven success in B2B or B2C sales, particularly in the real estate or property management sectors, with a track record of meeting or exceeding sales targets. - Relationship-Building Skills: Strong interpersonal and communication abilities to build trust and long-term relationships with property owners. - Self-Motivation and Independence: High level of self-discipline and motivation to thrive in a remote, fast-paced startup environment with minimal supervision. - Adaptability and Problem-Solving: Ability to think on their feet, overcome objections, and tailor solutions to meet the unique needs of property owners. - Knowledge of Real Estate Markets: Familiarity with the dynamics of real estate investing, rental markets, and property management is highly desirable. - Tech Proficiency: Comfortable using CRM systems (we use Salesforce and Hubspot), sales enablement tools, and virtual communication platforms for outreach and reporting. - Strong Presentation Skills: Ability to confidently present PadSplit’s value proposition through virtual meetings, calls, or live presentations. - Analytical Skills: Capable of interpreting market data, calculating ROI, and presenting financial benefits to potential Hosts. - Team Collaboration: Effective at collaborating with cross-functional teams, such as marketing and onboarding, to ensure a seamless experience for new Hosts. - Entrepreneurial Mindset: Resilience and resourcefulness to tackle challenges and drive results in a rapidly changing startup environment. - PadSplit Core Values: Consistently demonstrate values of compassionate directness, high integrity, optimism, intellectual curiosity, strong work ethic, empathy, self-awareness. Compensation, Benefits, and Perks: - Fully remote position - Competitive compensation package including an equity incentive plan - National medical, dental, and vision healthcare plans - Company provided life insurance policy - Optional accidental insurances, FSA, and DCFSA benefits - Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays - 401(k) plan - Twelve (12) weeks of paid time off for both eligible birth and non-birth parents - The opportunity to contribute to solving the affordable housing crisis Notice to Applicants: PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process. PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

🏢 Summary: Executive leadership role overseeing customer programs, estimating, quoting, and account growth in a high-growth manufacturing environment. Responsible for building and scaling a customer-facing organization that converts demand into profitable, repeat production business while improving estimating accuracy, quote performance, and operational systems. Partners cross-functionally to align customer commitments with manufacturing execution and drive long-term revenue growth. 🗂️ Requirements: Bachelor's degree in Engineering, Industrial Engineering, Operations, or related field, 8+ years experience in hardware, aerospace, defense, automotive, industrial technology, or advanced manufacturing, 5+ years leadership experience at Senior Manager level or higher, Experience leading managers and multi-disciplinary teams, Experience in high-growth, high-mix manufacturing environments, Strong understanding of estimating, quoting, pricing, and commercial operations, Experience working with customers, suppliers, engineering, and manufacturing teams, Demonstrated experience building teams, processes, and operating systems, Strong analytical and financial skills, Experience using metrics and KPIs to drive performance, Eligibility to comply with U.S. ITAR regulations 📃 Skills: ERP, MES, CRM, Estimating, Pricing, KPIs, Forecasting, Automation, Manufacturing, IndustrialEngineering, Operations, Analytics 🏢 Description: Position Overview We are looking for a Head of Customer Programs & Estimating to lead the organization responsible for customer engagement, technical program management, estimating, quoting, and long-term account growth. This is a highly visible executive leadership role with direct interaction with the COO, CEO, and CTPO. The Head of Customer Programs & Estimating is responsible for building and leading the customer-facing engine that converts customer demand into profitable, repeat production business. This leader will oversee all estimating, quoting, program management, technical program management, customer communications, and account growth activities. They will be accountable for customer experience, quote conversion, estimating accuracy, organizational scalability, and long-term revenue growth. This role requires a unique blend of manufacturing expertise, commercial acumen, technical credibility, leadership capability, and operational discipline. The ideal candidate has significant experience in high-growth manufacturing environments and understands both how products are built and how customers are won and retained. This role will require up to 25% travel. Organization The Head of Customer Programs & Estimating will lead teams responsible for customer engagement, technical program management, estimating, quoting, and program execution. The organization consists of an Estimating function (Estimating Administrators, Estimators, and Estimating Engineers), a Program Management function supporting awarded production programs, and a Technical Program Management function responsible for strategic customers and high-priority opportunities through an end-to-end ownership model. This leader will determine how the organization evolves and scales to support company growth. What you'll own: Leadership & Organizational Development - Build and lead a high-performing Customer Programs & Estimating organization; recruit, develop, and retain top talent. - Drive accountability through metrics, operating reviews, and performance management. - Create a culture of ownership, urgency, creativity, customer focus, and continuous improvement. Estimating & Quoting - Own company-wide estimating and quoting performance. - Improve quote turnaround times, estimate accuracy, and consistency. - Establish scalable estimating methodologies and pricing frameworks. - Refine labor estimating models and quoting tools. - Drive continuous improvement of estimating systems and workflows. - Develop processes for standard production work and large, strategic contract opportunities. Customer Programs & Account Management - Own strategic customer relationships and develop engagement strategies to increase retention and repeat business. - Drive proactive customer communication throughout the program lifecycle. - Ensure customer expectations are understood and met. - Create systems for capturing customer feedback and converting it into operational improvements. Revenue Growth & Commercial Performance - Improve quote win rates and customer retention. - Increase repeat business and long-term program conversions. - Partner with executive leadership on pricing strategy. - Analyze win/loss trends and implement corrective actions. - Align customer growth strategies with company capacity and profitability goals. Systems, Process & Automation - Partner with Product and Software teams to improve business systems. - Identify opportunities for automation throughout the customer lifecycle. - Improve visibility into quote status, customer activity, forecasting, and program execution. - Define software requirements and process improvements to improve throughput without proportional headcount growth. Cross-Functional Leadership - Partner with Manufacturing, Engineering, Business Development, Supply Chain, Quality, Finance, Product, and Software teams. - Ensure customer commitments align with operational realities. - Resolve cross-functional issues impacting customers, schedules, or profitability. - Act as executive escalation point for major customer and program issues. What you'll bring to the team: - Bachelor's degree in Engineering, Industrial Engineering, Operations, or related field. - 8+ years of experience in hardware, aerospace, defense, automotive, industrial technology, or advanced manufacturing. - 5+ years of leadership experience at Senior Manager, Director, VP, General Manager, or equivalent level. - Experience leading managers and multi-disciplinary organizations. - Experience in high-growth, high-mix manufacturing environments. - Experience working directly with customers, suppliers, engineering teams, and manufacturing organizations. - Strong understanding of estimating, quoting, pricing, customer programs, or commercial operations. - Demonstrated success building teams, processes, and operating systems. - Strong analytical, financial, and problem-solving capabilities. - Experience using metrics and KPIs to drive organizational performance. - Excellent communication and executive presentation skills. Preferred Qualifications - Engineering degree strongly preferred. - Manufacturing Engineering, Industrial Engineering, or Operations leadership background. - Experience leading customer-facing organizations within aerospace, defense, or advanced manufacturing. - Experience scaling organizations from startup through rapid growth. - Experience with ERP, MES, CRM, and estimating software platforms. - Experience supporting large strategic contracts and long-term production programs. Compensation Compensation will be based on experience and qualifications. Salary Range: $195,000–$300,000 USD. Benefits - Equity participation. - Comprehensive medical, dental, vision, life, and long-term disability coverage. - Flexible Spending Account (FSA) and Dependent Spending Account (DSA). - 20 vacation days per year and 12 company holidays. - 401(k) plan. - $50/month meal credit. - Up to $100/month gym membership reimbursement. - Fully stocked kitchen and regular team events. ITAR Requirements To conform to U.S. Government export regulations, applicants must be a U.S. citizen or national, U.S. lawful permanent resident, Refugee under 8 U.S.C. § 1157, Asylee under 8 U.S.C. § 1158, or be eligible to obtain required authorizations from the U.S. Department of State.

🏢 Summary: Leadership role overseeing regional account management for post-sale revenue, retention, and expansion within a highly regulated 503A/503B healthcare environment. Responsible for AI-enabled forecasting, growth strategy, compliance-embedded execution, and executive customer engagement to drive predictable, scalable performance. Leads and develops high-performing teams while aligning cross-functional operations to ensure quality, regulatory adherence, and sustainable growth. 🗂️ Requirements: 10–15 years in account management, customer success, or post-sale commercial leadership, 1–2 years leading leaders, Bachelor’s degree or equivalent experience, Proven success improving retention and expansion in regulated or complex environments, Advanced proficiency in CRM and forecasting tools, Experience with AI-driven analytics for pipeline and performance management, Strong knowledge of compliance and risk management in regulated industries, Experience in healthcare, life sciences, or similar regulated industry (preferred) 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Segmentation, Scoring, Dashboards, Compliance, RiskManagement 🏢 Description: Position Summary: The Director, Account Management – East/Southeast leads regional post-sale revenue performance, retention, and expansion across the customer base, directly impacting predictable growth, customer lifetime value, and enterprise trust. This role owns strategy, operating cadence, and leader development, ensuring disciplined execution, accurate forecasting, and compliant delivery. Leveraging AI as a force multiplier, the leader scales insight generation, prioritization, and decision quality to accelerate speed, consistency, and outcomes. Operating within a hyper-growth, highly regulated 503A/503B environment, the role aligns customer commitments with quality, regulatory, and operational realities. Success requires strong strategic thinking, rigorous execution, and exceptional learning agility to navigate complexity, elevate standards, and deliver durable, scalable performance while building teams and institutionalizing repeatable systems. Responsibilities: Regional Account Revenue Ownership - Own regional retention and expansion performance through AI-enabled account strategies and disciplined execution. - Develop scalable expansion frameworks leveraging AI-driven segmentation and opportunity scoring. - Establish high-confidence forecasting systems using AI-enhanced analytics and performance dashboards. Account Management Team Leadership - Build and coach high-performing managers through structured development plans and performance analytics. - Drive rigorous performance management using data-backed interventions and AI tools. - Lead structured hiring, succession planning, and workforce planning initiatives. Customer Stewardship and Executive Engagement - Own senior-level customer relationships, leading strategic conversations and negotiations. - Ensure consistent delivery of customer commitments through disciplined account planning and performance tracking. - Design and execute retention programs leveraging predictive analytics and health scoring. Compliance-Embedded Account Execution - Standardize workflows using AI-enabled automation, playbooks, and performance metrics. - Collaborate cross-functionally with Operations, Quality, Finance, Legal, and Sales. - Embed compliance, quality, and contractual guardrails into all account activities. Forecasting, Renewal Discipline, and Predictability - Leverage AI and advanced analytics to inform strategy and enhance decision-making. - Build scalable systems and governance models supporting rapid growth. - Champion continuous improvement through innovation and process refinement. Knowledge and Skills: - Advanced proficiency in CRM platforms, forecasting tools, and AI-driven analytics. - Strong leadership capability in team development and organizational design. - Deep understanding of regulated business environments, risk management, and compliance alignment. - Exceptional communication and strategic thinking skills. Experience and Qualifications: - 10 to 15 years of experience leading account management, customer success, or post-sale commercial organizations, with at least 1 to 2 years leading leaders. - Demonstrated success improving retention and expansion in regulated or complex environments. - Experience in healthcare, life sciences, or similarly governed industries preferred. - Bachelor’s degree required or equivalent experience considered. Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Requires frequent communication, prolonged stationary positioning, regular use of hands and computer equipment, and movement throughout the office and corporate campus. Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, or crawling may be required.

🏢 Summary: Technical Account Manager role focused on supporting enterprise customers using Varicent’s Sales Planning platform through implementation, optimization, training, and ongoing technical guidance. The position involves customer success planning, data analysis, troubleshooting, and configuration of SaaS solutions while managing a portfolio of clients. Candidates are expected to have strong SQL, database, and analytics expertise along with extensive hands-on experience with Varicent Sales Planning tools. 🗂️ Requirements: 7+ years in IT consulting or enterprise software implementation, Hands-on experience with Varicent Sales Planning Tool, Bachelor’s degree in technical field or related business discipline, Experience with query-based languages, Experience with relational databases, Strong SQL and data manipulation skills, Advanced Microsoft Excel skills, Experience gathering and interpreting requirements, Ability to configure Varicent solutions, Strong troubleshooting and optimization skills 📃 Skills: SQL, Excel, Databases, SaaS, Varicent, Analytics, Reporting, Troubleshooting, Configuration, Data 🏢 Description: Varicent's Customer Success team is seeking a Technical Account Manager with a strong analytical mindset and focus on data. The role partners with a portfolio of customers to achieve long-term goals, develop strong relationships, support technical needs, encourage feature adoption, optimize models, and facilitate extension of existing VIP agreements. This role supports clients throughout every stage of their software lifecycle journey. Extensive hands-on experience with Varicent's Sales Planning tool is required. What You'll Do: - Act as a trusted expert and specialist managing and nurturing a designated client portfolio - Facilitate Sales Planning training for employees, partners, and customers in virtual and in-person group settings - Review the impact of new features and fixes against customer organizational needs - Assist in configuring Varicent-specific solutions based on customer requirements - Generate and communicate monthly performance and support metric reports - Analyze usage data and metrics to identify remedial actions - Help implement remedial actions for proactive maintenance - Troubleshoot errors, bugs, and technical hurdles while advising on optimization best practices - Identify growth opportunities and collaborate with teams to support sustainable project and product growth - Participate in Success Planning Workshops to drive Customer Success initiatives - Work with internal stakeholders to review change management processes and propose improvements What You'll Bring: - At least 7 years of experience in IT Consulting or Enterprise Software Implementation - Experience with Varicent's Sales Planning Tool is required - Bachelor’s degree or higher in a technical field or related business discipline - Experience with query-based languages and relational databases - Strong technical data skills including SQL, data manipulation, and Microsoft Excel - Strong time management and business communication skills - Experience gathering and interpreting requirements and matching them with product capabilities - Ability to understand customer needs throughout the software lifecycle - Ability to work independently with minimal oversight - Adaptability to evolving and changing processes - Preferred: Hands-on experience administering, implementing, or supporting Varicent software products Success Outcomes 1–3 Months: - Become familiar with company culture, policies, and internal systems - Complete training and onboarding - Learn available information sources - Begin client and Customer Success Manager introductions - Participate in team meetings and events 4–6 Months: - Manage clients with increasing independence while adhering to the VIP program - Prioritize work effectively and demonstrate problem resolution, growth, and adaptability 7 Months and Beyond: - Manage a full client portfolio - Perform all Technical Account Manager duties, including Annual Health Checks after 12 months Compensation and Benefits: - Estimated annual base salary range: $92,300 – $121,000 USD - Bonus and commission opportunities for eligible roles - Comprehensive medical, dental, and vision coverage - Paid time off and public holidays - Volunteer Days and Ignite Days for learning and development - Retirement plans and tuition assistance - Remote and hybrid work flexibility options