July 15, 2026

Senior Product Manager - Device Data & Performance

Senior • On-site

Charlotte, NC

Summary of Role

Palmetto's device data and performance platform is the system of record for tracking, understanding, and optimizing the performance of hundreds of thousands of solar, battery, and emerging clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform serving internal teams, field technicians, OEM partners, financial stakeholders, and homeowners.

This is a highly cross-functional role focused on hardware integrations, data models, monitoring systems, and operational workflows. The platform is still evolving, providing significant ownership and the opportunity to shape its future.

Data Ingestion & OEM Integration Architecture

  • Own the strategy for ingesting device data from solar inverters, batteries, HVAC systems, and emerging asset types.
  • Define push vs. pull integration patterns including polling manufacturer APIs, receiving real-time webhooks, and negotiating direct data feed agreements.
  • Lead integration negotiations related to data access terms, rate limits, signal coverage, and SLA commitments.
  • Build scalable integration frameworks to streamline onboarding of new OEM partners.

Data Transformation & Platform Schema

  • Define how raw device signals are normalized into a clean and consistent schema.
  • Design and maintain standardized data models and API response contracts.
  • Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality.
  • Define and enforce data quality standards, SLAs, and alerting thresholds.

Platform Empowerment & Self-Service

  • Establish contribution patterns, documentation standards, and platform guardrails.
  • Build self-service capabilities that enable teams to query, filter, and act on device data through interfaces and APIs.
  • Promote standardized responses, clear service contracts, and shared tooling.
  • Drive adoption of platform standards across internal stakeholders.

Performance Monitoring & Alerting

  • Define monitoring standards for solar and battery performance.
  • Improve alerting logic to reduce false positives and improve operational workflows.
  • Expand monitoring coverage for new asset types including HVAC systems and future electrification products.

Consumer-Facing Data & Energy Transparency

  • Define how device data is presented to homeowners.
  • Ensure production and consumption data are surfaced together for clear energy visibility.
  • Partner with Consumer Experience and Customer Support teams to support trust and clarity through data quality and platform decisions.

Roadmap, Planning & Execution

  • Own product strategy, OKRs, roadmap, and quarterly planning.
  • Use AI tools to accelerate discovery and improve productivity.
  • Run delivery cycles with engineering teams and maintain transparency and accountability.
  • Manage stakeholder expectations with concise written communication.

Qualifications

  • 7+ years of product management experience in integrations, data platforms, or IoT/hardware-connected systems.
  • Experience owning integration roadmaps and working with external vendors or partners.
  • Experience with monitoring, alerting, or operational intelligence products.
  • Background in energy, clean tech, or hardware-adjacent industries is preferred.
  • Ability to define long-term strategy and detailed sprint requirements.
  • Strong project management and cross-functional coordination skills.
  • Data fluency and SQL proficiency or equivalent experience.
  • Strong communication and stakeholder management abilities.
  • Curiosity about hardware systems, data pipelines, and alerting logic.
  • Entrepreneurial mindset and comfort working in ambiguous environments.

Benefits

  • Unlimited PTO
  • Medical, dental, and vision coverage
  • Paid parental leave
  • Retirement plans

Employment is contingent upon the successful completion of a background check.

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment decisions are based on qualifications, merit, and business need.

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Participate in Agile ceremonies (planning, grooming, retrospectives) and contribute to meaningful story estimations. Engage in architectural discussions, technical design reviews, and contribute to Palmetto's engineering standards. Identify and advocate for opportunities to improve system performance, reliability, and developer productivity. Partner cross-functionally with product managers, designers, and QA to deliver well-rounded user-centric solutions. Actively participate in peer code reviews with a focus on knowledge sharing, mentorship, and maintaining high-quality code standards. Collaborate openly with others to help cultivate a culture of learning, innovation, and continuous improvement. Demonstrate an ownership mindset by anticipating future needs and contributing to long-term technical roadmap discussions. Basic Qualifications 5+ years of professional software engineering experience. Strong proficiency in JavaScript (ES6+) and understanding of the JavaScript object model. Proficiency with NestJS and experience designing/consuming RESTful APIs. Experience building and maintaining backend applications in an event-driven architecture. Experience with message queues and message brokers Hands-on experience working with NoSQL/document-based databases (e.g., MongoDB). Expertise in solving complex problems related to data consistency and ingestion at enterprise scale Strong unit and integration testing discipline; TDD experience is a plus. Familiarity with CI/CD pipelines, code versioning (Git), and modern development workflows. Excellent written and verbal communication skills. Strong problem-solving skills, a continuous learner mentality, and a commitment to team success. Preferred Qualifications: Experience with NestJS or other Node.js frameworks beyond Express. Familiarity with server-side rendering concepts and isomorphic React applications. Knowledge of authentication and authorization patterns (e.g., OAuth, JWT). Experience with front-end build tools (Webpack, Vite, Babel, etc.). Exposure to containerization (Docker) and cloud platforms (AWS, GCP, Azure). Practical knowledge of Agile methodologies, pair programming, and code review practices. Enthusiasm for building clean, scalable, and maintainable code. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

Technology

Palmetto

Software Development Engineer III

Senior

On-site

Charlotte, NC

🏢 Summary: Software Development Engineer III role focused on designing, building, and scaling full-stack platform services using the MERN stack, with emphasis on backend architecture and API development. The position involves developing scalable solutions, maintaining high code quality, and contributing to system performance and reliability in an Agile environment. The engineer collaborates cross-functionally and contributes to architectural decisions and technical standards. 🗂️ Requirements: 5+ years professional software engineering experience, Strong proficiency in JavaScript (ES6+), Proficiency in Node.js and Express, Experience designing and consuming RESTful APIs, Experience building Single Page Applications with React.js, Hands-on experience with NoSQL databases (MongoDB), Strong understanding of HTML and CSS, Understanding of web security and performance principles, Experience with unit and integration testing, Familiarity with CI/CD pipelines, Experience with Git version control 📃 Skills: JavaScript, Node.js, Express, React, MongoDB, HTML, CSS, REST, Git, CI/CD, NoSQL, API 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.LocationThis position will be located onsite in Charlotte, NC. ReportingThis position will report to the VP, Engineering Summary of Role As a Software Development Engineer III at Palmetto, you will play a key role in designing, building, and scaling critical platform services using the MERN stack (MongoDB, Express, React.js, Node.js). You'll work hands-on across the stack, with a stronger emphasis on server-side architecture and API development, while collaborating closely with product, design, and engineering teammates. This role is ideal for a passionate, growth-minded engineer who thrives in an Agile environment, brings ideas to the table, and has the technical depth to contribute to platform evolution and system scalability. You'll work alongside, not for, other team members – contributing your ideas, code, and energy to shape solutions that drive business outcomes and customer satisfaction. Strategic & Tactical Design and implement scalable client- and server-side solutions, with an emphasis on APIs, backend services, and database integration. Write high-quality, testable, and maintainable code across the full stack. Develop and maintain comprehensive unit, integration, and end-to-end tests. Diagnose and troubleshoot production issues and propose robust solutions. Participate in Agile ceremonies (planning, grooming, retrospectives) and contribute to meaningful story estimations. Engage in architectural discussions, technical design reviews, and contribute to Palmetto's engineering standards. Identify and advocate for opportunities to improve system performance, reliability, and developer productivity. Partner cross-functionally with product managers, designers, and QA to deliver well-rounded user-centric solutions. Actively participate in peer code reviews with a focus on knowledge sharing, mentorship, and maintaining high-quality code standards. Collaborate openly with others to help cultivate a culture of learning, innovation, and continuous improvement. Demonstrate an ownership mindset by anticipating future needs and contributing to long-term technical roadmap discussions. Minimum Qualifications 5+ years of professional software engineering experience. Strong proficiency in JavaScript (ES6+) and understanding of the JavaScript object model. Proficiency with Node.js, Express, and experience designing/consuming RESTful APIs. Experience building and maintaining Single Page Applications (SPAs) with React.js. Hands-on experience working with NoSQL/document-based databases (e.g., MongoDB). Solid understanding of core web fundamentals (HTML, CSS, security, performance). Strong unit and integration testing discipline; TDD experience a plus. Familiarity with CI/CD pipelines, code versioning (Git), and modern development workflows. Excellent written and verbal communication skills. Strong problem-solving skills, a continuous learner mentality, and a commitment to team success. Preferred Qualifications Experience with Fastify, NestJS or other Node.js frameworks beyond Express. Familiarity with server-side rendering concepts and isomorphic React applications. Knowledge of authentication and authorization patterns (e.g., OAuth, JWT). Experience with front-end build tools (Webpack, Vite, Babel, etc.). Exposure to containerization (Docker) and cloud platforms (AWS, GCP, Azure). Interest or experience in microservice architecture and event-driven systems. Practical knowledge of Agile methodologies, pair programming, and code review practices. Enthusiasm for building clean, scalable, and maintainable code. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

Technology

Workato

Staff Product Manager (Developer tools)

Senior

On-site

San Francisco, CA

🏢 Summary: Staff Product Manager for Developer Platforms responsible for defining and executing the strategy for AI and LLM-focused developer products, owning the end-to-end developer experience from APIs to production-scale agent systems. The role drives vision, roadmap, and adoption of developer tools, APIs, and extensibility frameworks, partnering closely with engineering to deliver scalable AI-powered automation solutions. Focused on developer ergonomics, platform scalability, and AI-driven workflows in a competitive market. 🗂️ Requirements: 7+ years in product management, Experience owning developer-facing products end-to-end, Experience building or managing APIs, SDKs, or CLIs, Experience driving external developer adoption, Ability to define product vision and roadmap for developer platforms, Experience collaborating closely with engineering on system design and scalability, Familiarity with AI/LLM or agent-based development workflows, Experience creating PRDs and technical specifications, Experience analyzing product metrics and adoption funnels 📃 Skills: APIs, SDKs, CLIs, LLM, AI, LangChain, LlamaIndex, MLOps, CI/CD, IDE, Agentic, Orchestration, Automation, Integration 🏢 Description: About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers We’re looking for a Staff Product Manager for Developer Platforms who doesn’t just ship features—but defines what should exist in the first place. This role owns the end-to-end experience for developers building on Workato: from first API call to production-scale agent systems. This is not a roadmap execution role. You will define the platform strategy, make hard tradeoffs, and build a product that developers choose in a competitive market. Responsibilities We are seeking a strategic Staff Product Manager to lead our developer-facing products for LLM and Agentic applications. In this pivotal role, you will be the bridge between our developers, our business goals, and our engineering teams, driving the vision and execution of next-generation AI-powered automation and integration tools on the Workato platform. You will be responsible for the entire product lifecycle, from identifying market opportunities and defining the product vision to working with engineering to deliver solutions that empower developers. This role requires someone who has successfully built and shipped developer products before, with a deep understanding of developer ergonomics and an instinct for what separates good developer tools from truly exceptional ones. This is a critical role for someone with a proven track record in developer experience, a strong understanding of the AI landscape, and the ability to translate complex technical capabilities into tangible business value. You should know what great developer tools look and feel like because you've built them yourself. You will also be responsible to: Define and champion the product vision, strategy, and roadmap for Workato's AI and LLM-focused developer products. Partner closely with engineering, design, marketing, and sales to deliver exceptional AI products and drive go-to-market success. Build deep insights into developer workflows, needs, and pain points through direct customer engagement, user research, and community feedback. Transform developer insights and business requirements into actionable PRDs, user stories, and technical specifications. Own the product backlog and feature prioritization, making data-driven decisions that balance immediate developer needs with long-term platform vision. Lead competitive intelligence and market analysis to identify emerging trends and ensure Workato stays ahead in AI developer tooling. Champion the product vision both internally and externally, engaging with developer communities, conferences, and key technical stakeholders. Establish and monitor key product metrics including developer satisfaction, API adoption, and platform engagement to drive continuous improvement. Drive developer adoption metrics and optimize onboarding experiences to reduce time-to-first-value. Requirements Qualifications / Experience / Technical Skills 7+ years in product management, including owning a developer-facing product or platform end-to-end—from defining the vision to shipping and iterating Strong product instincts for developer platforms, with a clear point of view on what differentiates winning products (DX, capabilities, ecosystem, distribution) Experience driving adoption with external developers, including improving key stages of the funnel: discover → try → activate → scale Hands-on experience building or managing APIs, SDKs, CLIs, or extensibility frameworks, with an understanding of how these impact real developer workflows Demonstrated developer empathy, grounded in observing and improving real workflows (e.g., working with APIs, CI/CD, logs, IDEs) Comfortable going deep with engineering on system design and tradeoffs, including constraints, scalability, and abstraction decisions Familiarity with modern AI/LLM or agent-based development workflows (e.g., orchestration, prompt iteration, evaluation, observability) Awareness of how developer workflows are evolving (AI copilots, APIs-first development, faster iteration cycles), with a perspective on where things are headed Nice to Have Hands-on experience building or using LLM-powered applications and familiarity with AI frameworks like LangChain, LlamaIndex, or similar. Experience with integration, automation, or MLOps platforms. Active participation in developer communities through writing, speaking, or open-source contributions. Soft Skills / Personal Characteristics You are a strategic thinker who can connect technology with business impact and craft a compelling product narrative. You have excellent leadership and communication skills, with the ability to influence and align cross-functional teams. You are comfortable with ambiguity and rapid iteration, thriving in fast-paced, innovative environments. (REQ ID: 2249)

Technology

Samsung

Staff Engineer, SSD Qualification

Senior

On-site

San Jose, CA

🏢 Summary: Senior engineer role focused on leading and architecting functional test coverage and methodologies for NVMe enterprise SSDs, executing customer qualifications, and debugging system-level issues in enterprise server environments. The position involves hands-on testing, failure analysis, automation improvement, and close collaboration with internal and customer teams to ensure high-performance storage solutions meet enterprise standards. 🗂️ Requirements: BS in Computer Science or related field with 10+ years of system-level testing or enterprise server/storage development experience (or MS with 8+ years), Experience with enterprise servers and enterprise storage systems, Experience with at least one storage protocol: NVMe, PCIe, SAS, SATA, or Fibre Channel, Experience using protocol analyzers for system or device-level performance analysis, Proficiency with server operating systems and system debug tools, Experience with storage test tools, performance benchmarks, IO stress tools, and bug management tools, Scripting experience in Perl, Shell, or Python, Experience with SSD or HDD testing, Experience executing enterprise SSD qualifications in customer systems 📃 Skills: NVMe, PCIe, SAS, SATA, FibreChannel, LeCroy, SerialTek, Xgig, Perl, Shell, Python, SSD, HDD, Linux, Benchmarking, IO, Automation 🏢 Description: Please Note: To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. Advancing the World's Technology Together Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you'll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what's possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We're dedicated to empowering people to be their true selves. Together, we're building a better tomorrow for our employees, customers, partners, and communities.Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you'll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what's possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We're dedicated to empowering people to be their true selves. Together, we're building a better tomorrow for our employees, customers, partners, and communities. At the Technology Enabling Development Lab (TED), our core development focus is the host interface firmware layer that sits in the intersection of system software and flash management firmware. This key host interface firmware technology drives Samsung's breakthrough V-NAND technology and enables our customers to power performance-oriented, demanding, enterprise-class applications ranging from hyper-scale data centers, to big data processing, to software defined virtualized storage arrays and infrastructures. We are looking for a dynamic, self-motivated, experienced engineer to architect and lead functional test coverage and test methodologies for NVMe SSDs. Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy. What You'll Do Manage Enterprise server infrastructure, execute Customer Qual tests and debug failures Execution of enterprise SSD qualifications in customer systems. Communicate with team lead to understand qualification processes and test plans. Report status of qualifications and manage customer expectations. Coordinate with internal team and customer test engineers to execute qual plans as per schedule. Teams will be both local and remote. Triage test failures and do a first level FA. Design and execute experiments to root cause defects and verify fixes in coordination with development teams. Provide feedback to functional test teams on issues seen in customer quals to better functional test coverage. Contribute in Triaging customer field issues and provide support for timely resolution of customer issues. Identify automation opportunities and help Automation team to continue to improve and add to the existing framework. What You Bring BS in Computer Science or related technical field with 10+ years of system level testing or development of enterprise servers and enterprise storage systems experience or MS with 8+ years preferred. Experience with at least storage protocol like NVMe/PCIe, SAS, SATA, Fibre Channel Familiar with one of protocol analyzers like LeCroy, SerialTek, or Xgig System or device level performance analysis Proficiency in server operating systems especially system debug tools such as system logs. Knowledge of enterprise storage/server system technologies. Expertise in storage test tools such as performance benchmarks, IO stress tools, protocol certifications, Test execution and bug management tools. Scripting experience such as in Perl, Shell or Python Experience with SSD or HDD testing NetApp/HPE/Dell/IBM System Experience You're inclusive, adapting your style to the situation and diverse global norms of our people. An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. You're collaborative, building relationships, humbly offering support and openly welcoming approaches. Innovative and creative, you proactively explore new ideas and adapt quickly to change. #LI-VL1 What We OfferThe pay range below is for all roles at this level across all US locations and functions. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. We also offer incentive opportunities that reward employees based on individual and company performance. This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours. Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.Enjoy Time Away You'll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you'll have support no matter where you are.Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.Embrace Flexibility Benefits are best when you have the space to use them. That's why we facilitate a flexible environment so you can find the right balance for you.Base Pay Range$163,000—$253,000 USDEqual Opportunity Employment Policy Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations. Recruiting Agency Policy We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings. Applicant AI Use Policy At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate's genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process. Applicant Privacy Policyhttps://semiconductor.samsung.com/about-us/careers/us/privacy/

Technology

True Classic

Head of Technology

Senior

On-site

Los Angeles, CA

🏢 Summary: Senior technology leadership role responsible for enterprise systems, integrations, data infrastructure, cybersecurity, business intelligence, and AI strategy across a global omni-channel retail business. The position leads technical teams, modernizes technology architecture, scales data and AI capabilities, and drives secure, scalable business operations in partnership with executive leadership. 🗂️ Requirements: 10+ years of technology leadership experience, Experience leading multidisciplinary technical teams, Proficiency with NetSuite and Shopify, Experience with APIs and integration platforms, Experience with cloud environments and SaaS applications, Knowledge of data warehousing and business intelligence tools, Experience managing enterprise systems and platform implementations, Understanding of cybersecurity and access management, Experience with data governance and compliance, Experience developing or implementing AI-powered applications and automations, Ability to translate business needs into scalable technology solutions, Experience scaling systems in fast-growing organizations 📃 Skills: NetSuite, Shopify, APIs, SaaS, Cloud, ERP, AI, Automation, Data, Warehousing, Analytics, Security, Middleware, BI, Engineering, Integration, Governance, Compliance 🏢 Description: True Classic is hiring a Head of Technology to take ownership of the company's enterprise technology strategy, systems, integrations, data infrastructure, security, business intelligence, and artificial intelligence capabilities. In this position, you will lead the entire technology function, ensuring the organization operates through a connected, secure, scalable, and intelligent technology ecosystem. Reporting directly to the CEO, this role will define the future technology stack while ensuring existing systems remain reliable, accurate, and effective. The role requires a hands-on, strategic, AI-native, and business-minded technology leader with experience building technical teams, modernizing enterprise systems, scaling data capabilities, automating business processes, and translating business needs into practical technology solutions. All roles are global and omni-channel, encompassing responsibilities across product categories, geographies, and sales and marketing channels. This position will influence DTC, retail, wholesale, marketplaces, and emerging channels, ensuring strategic alignment and operational excellence enterprise-wide. Areas of Accountability Technology Leadership and Strategy - Lead technical teams, including NetSuite developers, Shopify developers, AI developers, data engineers, data transformation specialists, and business intelligence professionals. - Define and own the long-term vision, architecture, and roadmap for the technology stack. - Establish a build-versus-buy framework for external platforms and proprietary solutions. - Lead technology vendor selection, contract negotiations, renewals, and performance management. Enterprise Systems, Integrations, and Corporate IT - Own enterprise systems supporting finance, operations, inventory, fulfillment, commerce, and reporting. - Oversee integrations, middleware, APIs, and data flows between systems. - Lead corporate IT operations, including employee provisioning, identity and access management, devices, technical support, onboarding, and offboarding. - Maintain a documented, governed, scalable technology environment. Data Governance, Security, Warehousing, and Business Intelligence - Establish enterprise-wide standards for data ownership, quality, access, protection, documentation, and governance. - Own the company security posture, including access controls, vendor risk, compliance, and data protection. - Lead the data platform, including engineering, transformation, warehousing, semantic layers, reporting, and business intelligence. - Create a trusted and accessible source of truth for business decision-making. AI and the Application Intelligence Layer - Lead the AI function and strategy across the organization. - Develop intelligent agents, automations, context layers, and custom applications. - Partner with teams to identify AI opportunities that improve efficiency, quality, and decision-making. - Build proprietary solutions when vendor platforms are insufficient. Cross-Functional Collaboration - Partner with Finance and Operations to support financial reporting, inventory management, operational planning, and scalable processes. - Work with DTC, retail, wholesale, marketplace, supply chain, and international teams to support operational requirements. - Collaborate with executive leadership to prioritize technology investments. - Partner with People, Legal, and Finance to maintain security, governance, and compliance standards. Qualifications - 10+ years of progressive experience in technology leadership, enterprise systems, software engineering, data, business intelligence, or related fields. - Experience leading multidisciplinary technical teams. - Proficiency with NetSuite, Shopify, data warehouses, business intelligence tools, integration platforms, APIs, cloud environments, and SaaS applications. - Strong technical, analytical, operational, strategic planning, and negotiation skills. - Ability to translate business problems into scalable technology solutions. - Experience evaluating architecture, managing integrations, and making build-versus-buy decisions. - Experience scaling systems within rapidly growing organizations. - Understanding of cybersecurity, access management, data governance, vendor risk, compliance, and enterprise controls. - Experience implementing AI-powered applications, workflow automations, intelligent agents, or context-aware systems. Preferred Qualifications - Experience supporting a global omni-channel consumer, apparel, retail, or e-commerce business. - Hands-on experience with NetSuite development, administration, architecture, or ERP implementations. - Experience with Shopify and digital commerce ecosystems. - Understanding of modern data architecture, transformation, warehousing, semantic models, and self-service business intelligence. - Ability to evaluate emerging technologies without introducing unnecessary complexity. - Ability to simplify technology environments and improve operational efficiency. - Experience negotiating technology contracts and managing vendor relationships. - Ability to maintain standards for data accuracy, documentation, reliability, and security. Compensation and Benefits Compensation - Competitive salary plus performance bonus - 401(k) plan with 3% company match Time Off - Unlimited PTO and sick time Health & Wellness - Company-paid medical, dental, and vision insurance - $100/month Health & Wellness stipend - Free Employee Assistance Program (EAP) Work & Growth Support - $100/month Personal Workspace/Office stipend Perks - $1,000/year merchandise allowance Equal opportunity employer supporting diversity and inclusion.