Senior Product Manager - Device Data & Performance

Summary of Role

Palmetto's device data and performance platform is the system of record for tracking, understanding, and optimizing the performance of hundreds of thousands of solar, battery, and emerging clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform serving internal teams, field technicians, OEM partners, financial stakeholders, and homeowners.

This is a highly cross-functional role focused on hardware integrations, data models, monitoring systems, and operational workflows. The platform is still evolving, providing significant ownership and the opportunity to shape its future.

Data Ingestion & OEM Integration Architecture

• Own the strategy for ingesting device data from solar inverters, batteries, HVAC systems, and emerging asset types.
• Define push vs. pull integration patterns including polling manufacturer APIs, receiving real-time webhooks, and negotiating direct data feed agreements.
• Lead integration negotiations related to data access terms, rate limits, signal coverage, and SLA commitments.
• Build scalable integration frameworks to streamline onboarding of new OEM partners.

Data Transformation & Platform Schema

• Define how raw device signals are normalized into a clean and consistent schema.
• Design and maintain standardized data models and API response contracts.
• Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality.
• Define and enforce data quality standards, SLAs, and alerting thresholds.

Platform Empowerment & Self-Service

• Establish contribution patterns, documentation standards, and platform guardrails.
• Build self-service capabilities that enable teams to query, filter, and act on device data through interfaces and APIs.
• Promote standardized responses, clear service contracts, and shared tooling.
• Drive adoption of platform standards across internal stakeholders.

Performance Monitoring & Alerting

• Define monitoring standards for solar and battery performance.
• Improve alerting logic to reduce false positives and improve operational workflows.
• Expand monitoring coverage for new asset types including HVAC systems and future electrification products.

Consumer-Facing Data & Energy Transparency

• Define how device data is presented to homeowners.
• Ensure production and consumption data are surfaced together for clear energy visibility.
• Partner with Consumer Experience and Customer Support teams to support trust and clarity through data quality and platform decisions.

Roadmap, Planning & Execution

• Own product strategy, OKRs, roadmap, and quarterly planning.
• Use AI tools to accelerate discovery and improve productivity.
• Run delivery cycles with engineering teams and maintain transparency and accountability.
• Manage stakeholder expectations with concise written communication.

Qualifications

• 7+ years of product management experience in integrations, data platforms, or IoT/hardware-connected systems.
• Experience owning integration roadmaps and working with external vendors or partners.
• Experience with monitoring, alerting, or operational intelligence products.
• Background in energy, clean tech, or hardware-adjacent industries is preferred.
• Ability to define long-term strategy and detailed sprint requirements.
• Strong project management and cross-functional coordination skills.
• Data fluency and SQL proficiency or equivalent experience.
• Strong communication and stakeholder management abilities.
• Curiosity about hardware systems, data pipelines, and alerting logic.
• Entrepreneurial mindset and comfort working in ambiguous environments.

Benefits

• Unlimited PTO
• Medical, dental, and vision coverage
• Paid parental leave
• Retirement plans

Employment is contingent upon the successful completion of a background check.

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment decisions are based on qualifications, merit, and business need.