Senior Product Manager - Device Data & Performance

🏢 Summary: Senior Product Manager role focused on building and scaling a device data and performance platform for solar, battery, HVAC, and clean energy assets. The position owns OEM integrations, data architecture, monitoring systems, and cross-functional platform strategy while driving operational insights and consumer-facing energy transparency. The role combines product leadership, IoT/data platform expertise, and collaboration across engineering, operations, finance, and customer-facing teams. 🗂️ Requirements: 7+ years of product management experience, Experience managing external integrations or IoT/hardware-connected systems, Experience owning integration roadmaps, Experience working with monitoring or alerting platforms, SQL proficiency or equivalent data tool experience, Strong project management skills, Strong written and verbal communication skills, Ability to manage cross-functional stakeholders, Experience defining product strategy and roadmaps, Comfort working with ambiguity and fast-evolving platforms 📃 Skills: SQL, API, IoT, AI, HVAC, Webhooks, SLA, OEM 🏢 Description: Summary of Role Palmetto's device data and performance platform is the system of record for how we track, understand, and optimize the performance of hundreds of thousands of solar, battery, and emerging clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform that sits at the center of operations, serving internal business units, field technicians, OEM partners, financial stakeholders, and homeowners. This is a uniquely cross-functional role. You will define how the company connects with hardware manufacturers through integration partnerships, shape the data models that power performance monitoring and alerting, and build the workflows that enable field service and asset management teams to act on what the data reveals. The platform is still being shaped, offering significant ownership and the opportunity to define its future direction. You will collaborate across Asset Management, Field Service, Operations, Customer Support, Finance, and Engineering. Strategic & Tactical Data Ingestion & OEM Integration Architecture - Own the strategy for ingesting device data from solar inverters, batteries, HVAC systems, and emerging asset types. - Define push vs. pull integration patterns including polling manufacturer APIs, receiving real-time webhooks, and negotiating direct data feed agreements. - Lead integration negotiations related to data access terms, rate limits, signal coverage, and SLA commitments. - Build scalable integration frameworks to streamline onboarding of new OEM partners. Data Transformation & Platform Schema - Define how raw device signals are normalized into a clean and consistent schema. - Design and maintain standardized data models and API response contracts. - Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality. - Define and enforce data quality standards, SLAs, and alerting thresholds. Platform Empowerment & Self-Service - Establish contribution patterns, documentation standards, and platform guardrails. - Build self-service capabilities that enable teams to query, filter, and act on device data through interfaces and APIs. - Promote standardized responses, clear service contracts, and shared tooling. - Drive adoption of platform standards across internal stakeholders. Performance Monitoring & Alerting - Define monitoring standards for solar and battery performance. - Improve alerting logic to reduce false positives and improve operational workflows. - Expand monitoring coverage for new asset types including HVAC systems and future electrification products. Consumer-Facing Data & Energy Transparency - Define how device data is presented to homeowners. - Ensure production and consumption data are surfaced together for clear energy visibility. - Partner with Consumer Experience and Customer Support teams to support trust and clarity through data quality and platform decisions. Roadmap, Planning & Execution - Own product strategy, OKRs, roadmap, and quarterly planning. - Use AI tools to accelerate discovery and improve productivity. - Run delivery cycles with engineering teams and maintain transparency and accountability. - Manage stakeholder expectations with concise written communication. Qualifications - 7+ years of product management experience in integrations, data platforms, or IoT/hardware-connected systems. - Experience owning integration roadmaps and working with external vendors or partners. - Experience with monitoring, alerting, or operational intelligence products. - Background in energy, clean tech, or hardware-adjacent industries is preferred. - Ability to define long-term strategy and detailed sprint requirements. - Strong project management and cross-functional coordination skills. - Data fluency and SQL proficiency or equivalent experience. - Strong communication and stakeholder management abilities. - Curiosity about hardware systems, data pipelines, and alerting logic. - Entrepreneurial mindset and comfort working in ambiguous environments. Benefits - Unlimited PTO - Medical, dental, and vision coverage - Paid parental leave - Retirement plans Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment decisions are based on qualifications, merit, and business need.

🏢 Summary: Senior Product Manager role focused on building and scaling a device data and performance platform for solar, battery, HVAC, and other clean energy assets. The position owns OEM integrations, data architecture, monitoring and alerting systems, and cross-functional platform strategy to support operations, field service, and consumer-facing energy insights. The role requires strong product management experience with data platforms, hardware-connected systems, and technical integrations in a fast-evolving clean energy environment. 🗂️ Requirements: 7+ years of product management experience, Experience managing external integrations or data platforms, Experience with IoT or hardware-connected systems, Track record owning integration roadmaps, Experience working with monitoring or alerting products, SQL proficiency or equivalent data tool experience, Strong project management skills, Ability to define product strategy and roadmap, Experience collaborating with cross-functional stakeholders, Strong written and verbal communication skills, Curiosity about energy hardware and data pipelines, Comfort working in ambiguous, fast-evolving environments 📃 Skills: SQL, API, IoT, AI, HVAC, Solar, Batteries, Webhooks, Data, Monitoring, Alerting, Analytics 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. Our technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through scalable solutions. We offer software, financial products, and services that support whole home electrification. Our employees are our most valuable resource. Palmetto offers benefits including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more. Reporting This position will report to the Principal Product Manager. Summary of Role Palmetto's device data and performance platform is the system of record for tracking, understanding, and optimizing the performance of solar, battery, and emerging clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform serving internal business units, field technicians, OEM partners, financial stakeholders, and homeowners. This role involves defining how Palmetto connects with hardware manufacturers through integration partnerships, shaping data models for performance monitoring and alerting, and building workflows for field service and asset management teams. The role requires strategic vision, execution skills, and technical curiosity around hardware systems. You will collaborate across Asset Management, Field Service, Operations, Customer Support, Finance, and Engineering. Strategic & Tactical Data Ingestion & OEM Integration Architecture - Own the strategy for ingesting device data from OEM partners including solar inverters, batteries, HVAC systems, and emerging asset types. - Develop expertise in push vs. pull integration patterns, including scheduled API polling, webhooks, and direct data feeds. - Lead integration negotiations related to data access terms, rate limits, signal coverage, and SLA commitments. - Build scalable integration frameworks that simplify onboarding new OEMs. Data Transformation & Platform Schema - Own the data transformation layer and normalize heterogeneous device signals into consistent schemas. - Design and maintain standardized data models and API response contracts. - Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality. - Define and enforce data quality standards, SLAs, and alerting thresholds. Platform Empowerment & Self-Service - Establish contribution patterns, documentation standards, and platform guardrails. - Build self-service capabilities for querying, filtering, and acting on device data. - Promote standardized responses, service contracts, and shared tooling. - Drive adoption of platform standards across internal stakeholders. Performance Monitoring & Alerting - Define monitoring standards for solar and battery performance. - Evolve alerting logic toward production-based and outcome-driven alerting. - Expand monitoring coverage for new asset types including HVAC systems and future electrification products. Consumer-Facing Data & Energy Transparency - Own how device data is presented to homeowners. - Define presentation of production and consumption energy data. - Partner with Consumer Experience and Customer Support teams to ensure data quality and transparency. Roadmap, Planning & Execution - Own product strategy, OKRs, roadmap, and quarterly planning. - Use AI to accelerate discovery, learning cycles, and productivity. - Run delivery cycles with engineering teams and foster transparency and accountability. - Manage stakeholder expectations through clear communication. Qualifications - 7+ years of product management experience, ideally with external integrations, data platforms, or IoT/hardware-connected systems. - Demonstrated experience owning integration roadmaps and working with external vendors. - Experience with monitoring, alerting, or operational intelligence products. - Background in energy, clean tech, or hardware-adjacent industries is a plus. - Strong strategic thinking and ability to define long-term platform direction. - Strong project management and cross-functional coordination skills. - Data fluency and SQL proficiency or equivalent experience. - Excellent written and verbal communication skills. - Collaborative mindset and relationship-building abilities. - Entrepreneurial mindset and comfort with ambiguity. - Bias for action and accountability. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment decisions are based on qualifications, merit, and business need.

🏢 Summary: The Senior Salesforce Product Manager is responsible for leading the strategy, roadmap, and Agile delivery of Salesforce solutions aligned with business objectives. This role acts as the primary liaison between business stakeholders and the Salesforce development team, managing product backlog, sprint planning, integrations, and platform enhancements. The position requires strong technical expertise in Salesforce and related integration and DevOps tools. 🗂️ Requirements: 3+ years of experience at a technology company or consulting firm, 5+ years of experience in an Agile development environment, Strong technical knowledge of Salesforce platform and multiple Salesforce Clouds, Experience managing Salesforce product roadmap and backlog, Experience leading Agile ceremonies and sprint planning, Experience with Salesforce middleware integrations, Experience with Salesforce DevOps tools, Ability to translate business needs into user stories and technical requirements, Experience managing complex cross-functional technical projects, Salesforce certifications (Administrator or Consultant) 📃 Skills: Salesforce, SFDC, Agile, Scrum, BOOMI, Tray.io, Gearset, DevOps, Sales Cloud, Service Cloud, Field Service Lightning, Backlog, UserStories, Integrations 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.LocationThis position will be based out of Charlotte, NC. ReportingThis position will report to the Senior Manager, Business Systems. Summary of Role The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto's business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto's Salesforce team by serving as the primary business liaison and subject matter expert on the platform's ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. Strategic & TacticalKey Responsibilities of the Salesforce Product Manager: Understand Palmetto's business processes and organizational priorities Proactively engage with stakeholders regularly to understand their evolving needs Manages technical SFDC lead and delivery team Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s) Develop, maintain, and communicate the Salesforce product's vision and roadmap Establish and track progress against evolving business initiatives for the Salesforce team Manage, prioritize, and refine User Stories for the Salesforce product backlog Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team Lead solutioning conversations and technologies for products that live within or touch the Salesforce system Facilitate daily standups with the Salesforce development team Engage with business stakeholders and end-users to resolve impediments to Product development as they arise Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases Align with other Palmetto Product Owners when needed to maintain cross-product alignment Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto's growth and business needs Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) Qualifications 3+ years of experience at a technology company or consulting firm 5+ years of experience working in an Agile development environment and participating in Agile ceremonies Ability to manage many competing priorities and complex projects Salesforce certifications highly preferred (consultant, administrator, etc.) 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other) Experience translating business needs into strong user stories/requirements for new product features Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce Excellent organizational and project management skills; can manage priorities and dependencies across teams Excellent communication skills with experience translating technical concepts to non-technical audiences Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service. Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values: Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers. Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts. Rituals: We create practices that keep us disciplined in the pursuit of our goals Longevity: We build for the future Happiness: We encourage employees to focus on their well being Openness: We provide complete transparency to our colleagues, even when it is uncomfortable. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

🏢 Summary: Senior Software Development Engineer III responsible for designing and scaling data ingestion pipelines and third-party integrations for solar and HVAC systems. The role focuses on building resilient microservices and event-driven backend systems that power mission-critical data across the organization. You will architect APIs, ensure data consistency at enterprise scale, and contribute to platform scalability in an Agile environment. 🗂️ Requirements: 5+ years of professional software engineering experience, Strong proficiency in JavaScript (ES6+), Experience with NestJS and RESTful APIs, Experience building backend systems in event-driven architecture, Experience with message queues and message brokers, Hands-on experience with NoSQL databases, Experience with MongoDB, Expertise in data consistency and large-scale data ingestion, Experience with unit and integration testing, Familiarity with CI/CD pipelines, Experience with Git version control 📃 Skills: JavaScript, TypeScript, NestJS, MongoDB, Spanner, Node.js, REST, Microservices, CI/CD, Git, TDD, OAuth, JWT, Webpack, Vite, Babel, Docker, AWS, GCP, Azure 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.Location This position will be based out of Charlotte, NC or Mexico City. Reporting This position will report to the VP, Engineering. Summary of Role As a Software Development Engineer III at Palmetto, you will play a key role in designing, building, and scaling critical data ingestion pipelines and 3rd party integrations that connect hundreds of thousands of solar energy and HVAC systems to our platform. Working primarily with NestJS, TypeScript, MongoDB, and Google Cloud Spanner, you'll architect and maintain robust integrations with third-party manufacturer APIs that power downstream systems across the entire company.You'll work hands-on building resilient microservices, designing event-driven architectures, and solving complex problems around data consistency and data ingestion at enterprise scale. Your work will directly impact product teams, analytics, customer support, operations, and business intelligence systems that depend on reliable, mission-critical data. This role is ideal for a passionate, growth-minded engineer who thrives in an Agile environment, brings ideas to the table, and has the technical depth to contribute to platform evolution and system scalability. You'll work alongside, not for, other team members – contributing your ideas, code, and energy to shape solutions that drive business outcomes and enable teams across Palmetto to deliver exceptional customer experiences. Strategic & Tactical Design and implement scalable server-side solutions, with an emphasis on APIs, backend services, event-driven architecture, and database integration. Write high-quality, testable, and maintainable code across the full stack. Develop and maintain comprehensive unit, integration, and end-to-end tests. Diagnose and troubleshoot production issues and propose robust solutions. Participate in Agile ceremonies (planning, grooming, retrospectives) and contribute to meaningful story estimations. Engage in architectural discussions, technical design reviews, and contribute to Palmetto's engineering standards. Identify and advocate for opportunities to improve system performance, reliability, and developer productivity. Partner cross-functionally with product managers, designers, and QA to deliver well-rounded user-centric solutions. Actively participate in peer code reviews with a focus on knowledge sharing, mentorship, and maintaining high-quality code standards. Collaborate openly with others to help cultivate a culture of learning, innovation, and continuous improvement. Demonstrate an ownership mindset by anticipating future needs and contributing to long-term technical roadmap discussions. Basic Qualifications 5+ years of professional software engineering experience. Strong proficiency in JavaScript (ES6+) and understanding of the JavaScript object model. Proficiency with NestJS and experience designing/consuming RESTful APIs. Experience building and maintaining backend applications in an event-driven architecture. Experience with message queues and message brokers Hands-on experience working with NoSQL/document-based databases (e.g., MongoDB). Expertise in solving complex problems related to data consistency and ingestion at enterprise scale Strong unit and integration testing discipline; TDD experience is a plus. Familiarity with CI/CD pipelines, code versioning (Git), and modern development workflows. Excellent written and verbal communication skills. Strong problem-solving skills, a continuous learner mentality, and a commitment to team success. Preferred Qualifications: Experience with NestJS or other Node.js frameworks beyond Express. Familiarity with server-side rendering concepts and isomorphic React applications. Knowledge of authentication and authorization patterns (e.g., OAuth, JWT). Experience with front-end build tools (Webpack, Vite, Babel, etc.). Exposure to containerization (Docker) and cloud platforms (AWS, GCP, Azure). Practical knowledge of Agile methodologies, pair programming, and code review practices. Enthusiasm for building clean, scalable, and maintainable code. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

🏢 Summary: Software Development Engineer III role focused on designing, building, and scaling full-stack platform services using the MERN stack, with emphasis on backend architecture and API development. The position involves developing scalable solutions, maintaining high code quality, and contributing to system performance and reliability in an Agile environment. The engineer collaborates cross-functionally and contributes to architectural decisions and technical standards. 🗂️ Requirements: 5+ years professional software engineering experience, Strong proficiency in JavaScript (ES6+), Proficiency in Node.js and Express, Experience designing and consuming RESTful APIs, Experience building Single Page Applications with React.js, Hands-on experience with NoSQL databases (MongoDB), Strong understanding of HTML and CSS, Understanding of web security and performance principles, Experience with unit and integration testing, Familiarity with CI/CD pipelines, Experience with Git version control 📃 Skills: JavaScript, Node.js, Express, React, MongoDB, HTML, CSS, REST, Git, CI/CD, NoSQL, API 🏢 Description: Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.LocationThis position will be located onsite in Charlotte, NC. ReportingThis position will report to the VP, Engineering Summary of Role As a Software Development Engineer III at Palmetto, you will play a key role in designing, building, and scaling critical platform services using the MERN stack (MongoDB, Express, React.js, Node.js). You'll work hands-on across the stack, with a stronger emphasis on server-side architecture and API development, while collaborating closely with product, design, and engineering teammates. This role is ideal for a passionate, growth-minded engineer who thrives in an Agile environment, brings ideas to the table, and has the technical depth to contribute to platform evolution and system scalability. You'll work alongside, not for, other team members – contributing your ideas, code, and energy to shape solutions that drive business outcomes and customer satisfaction. Strategic & Tactical Design and implement scalable client- and server-side solutions, with an emphasis on APIs, backend services, and database integration. Write high-quality, testable, and maintainable code across the full stack. Develop and maintain comprehensive unit, integration, and end-to-end tests. Diagnose and troubleshoot production issues and propose robust solutions. Participate in Agile ceremonies (planning, grooming, retrospectives) and contribute to meaningful story estimations. Engage in architectural discussions, technical design reviews, and contribute to Palmetto's engineering standards. Identify and advocate for opportunities to improve system performance, reliability, and developer productivity. Partner cross-functionally with product managers, designers, and QA to deliver well-rounded user-centric solutions. Actively participate in peer code reviews with a focus on knowledge sharing, mentorship, and maintaining high-quality code standards. Collaborate openly with others to help cultivate a culture of learning, innovation, and continuous improvement. Demonstrate an ownership mindset by anticipating future needs and contributing to long-term technical roadmap discussions. Minimum Qualifications 5+ years of professional software engineering experience. Strong proficiency in JavaScript (ES6+) and understanding of the JavaScript object model. Proficiency with Node.js, Express, and experience designing/consuming RESTful APIs. Experience building and maintaining Single Page Applications (SPAs) with React.js. Hands-on experience working with NoSQL/document-based databases (e.g., MongoDB). Solid understanding of core web fundamentals (HTML, CSS, security, performance). Strong unit and integration testing discipline; TDD experience a plus. Familiarity with CI/CD pipelines, code versioning (Git), and modern development workflows. Excellent written and verbal communication skills. Strong problem-solving skills, a continuous learner mentality, and a commitment to team success. Preferred Qualifications Experience with Fastify, NestJS or other Node.js frameworks beyond Express. Familiarity with server-side rendering concepts and isomorphic React applications. Knowledge of authentication and authorization patterns (e.g., OAuth, JWT). Experience with front-end build tools (Webpack, Vite, Babel, etc.). Exposure to containerization (Docker) and cloud platforms (AWS, GCP, Azure). Interest or experience in microservice architecture and event-driven systems. Practical knowledge of Agile methodologies, pair programming, and code review practices. Enthusiasm for building clean, scalable, and maintainable code. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

🏢 Summary: Staff Product Manager for Developer Platforms responsible for defining and executing the strategy for AI and LLM-focused developer products, owning the end-to-end developer experience from APIs to production-scale agent systems. The role drives vision, roadmap, and adoption of developer tools, APIs, and extensibility frameworks, partnering closely with engineering to deliver scalable AI-powered automation solutions. Focused on developer ergonomics, platform scalability, and AI-driven workflows in a competitive market. 🗂️ Requirements: 7+ years in product management, Experience owning developer-facing products end-to-end, Experience building or managing APIs, SDKs, or CLIs, Experience driving external developer adoption, Ability to define product vision and roadmap for developer platforms, Experience collaborating closely with engineering on system design and scalability, Familiarity with AI/LLM or agent-based development workflows, Experience creating PRDs and technical specifications, Experience analyzing product metrics and adoption funnels 📃 Skills: APIs, SDKs, CLIs, LLM, AI, LangChain, LlamaIndex, MLOps, CI/CD, IDE, Agentic, Orchestration, Automation, Integration 🏢 Description: About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers We’re looking for a Staff Product Manager for Developer Platforms who doesn’t just ship features—but defines what should exist in the first place. This role owns the end-to-end experience for developers building on Workato: from first API call to production-scale agent systems. This is not a roadmap execution role. You will define the platform strategy, make hard tradeoffs, and build a product that developers choose in a competitive market. Responsibilities We are seeking a strategic Staff Product Manager to lead our developer-facing products for LLM and Agentic applications. In this pivotal role, you will be the bridge between our developers, our business goals, and our engineering teams, driving the vision and execution of next-generation AI-powered automation and integration tools on the Workato platform. You will be responsible for the entire product lifecycle, from identifying market opportunities and defining the product vision to working with engineering to deliver solutions that empower developers. This role requires someone who has successfully built and shipped developer products before, with a deep understanding of developer ergonomics and an instinct for what separates good developer tools from truly exceptional ones. This is a critical role for someone with a proven track record in developer experience, a strong understanding of the AI landscape, and the ability to translate complex technical capabilities into tangible business value. You should know what great developer tools look and feel like because you've built them yourself. You will also be responsible to: Define and champion the product vision, strategy, and roadmap for Workato's AI and LLM-focused developer products. Partner closely with engineering, design, marketing, and sales to deliver exceptional AI products and drive go-to-market success. Build deep insights into developer workflows, needs, and pain points through direct customer engagement, user research, and community feedback. Transform developer insights and business requirements into actionable PRDs, user stories, and technical specifications. Own the product backlog and feature prioritization, making data-driven decisions that balance immediate developer needs with long-term platform vision. Lead competitive intelligence and market analysis to identify emerging trends and ensure Workato stays ahead in AI developer tooling. Champion the product vision both internally and externally, engaging with developer communities, conferences, and key technical stakeholders. Establish and monitor key product metrics including developer satisfaction, API adoption, and platform engagement to drive continuous improvement. Drive developer adoption metrics and optimize onboarding experiences to reduce time-to-first-value. Requirements Qualifications / Experience / Technical Skills 7+ years in product management, including owning a developer-facing product or platform end-to-end—from defining the vision to shipping and iterating Strong product instincts for developer platforms, with a clear point of view on what differentiates winning products (DX, capabilities, ecosystem, distribution) Experience driving adoption with external developers, including improving key stages of the funnel: discover → try → activate → scale Hands-on experience building or managing APIs, SDKs, CLIs, or extensibility frameworks, with an understanding of how these impact real developer workflows Demonstrated developer empathy, grounded in observing and improving real workflows (e.g., working with APIs, CI/CD, logs, IDEs) Comfortable going deep with engineering on system design and tradeoffs, including constraints, scalability, and abstraction decisions Familiarity with modern AI/LLM or agent-based development workflows (e.g., orchestration, prompt iteration, evaluation, observability) Awareness of how developer workflows are evolving (AI copilots, APIs-first development, faster iteration cycles), with a perspective on where things are headed Nice to Have Hands-on experience building or using LLM-powered applications and familiarity with AI frameworks like LangChain, LlamaIndex, or similar. Experience with integration, automation, or MLOps platforms. Active participation in developer communities through writing, speaking, or open-source contributions. Soft Skills / Personal Characteristics You are a strategic thinker who can connect technology with business impact and craft a compelling product narrative. You have excellent leadership and communication skills, with the ability to influence and align cross-functional teams. You are comfortable with ambiguity and rapid iteration, thriving in fast-paced, innovative environments. (REQ ID: 2249)

🏢 Summary: Senior engineer role focused on leading and architecting functional test coverage and methodologies for NVMe enterprise SSDs, executing customer qualifications, and debugging system-level issues in enterprise server environments. The position involves hands-on testing, failure analysis, automation improvement, and close collaboration with internal and customer teams to ensure high-performance storage solutions meet enterprise standards. 🗂️ Requirements: BS in Computer Science or related field with 10+ years of system-level testing or enterprise server/storage development experience (or MS with 8+ years), Experience with enterprise servers and enterprise storage systems, Experience with at least one storage protocol: NVMe, PCIe, SAS, SATA, or Fibre Channel, Experience using protocol analyzers for system or device-level performance analysis, Proficiency with server operating systems and system debug tools, Experience with storage test tools, performance benchmarks, IO stress tools, and bug management tools, Scripting experience in Perl, Shell, or Python, Experience with SSD or HDD testing, Experience executing enterprise SSD qualifications in customer systems 📃 Skills: NVMe, PCIe, SAS, SATA, FibreChannel, LeCroy, SerialTek, Xgig, Perl, Shell, Python, SSD, HDD, Linux, Benchmarking, IO, Automation 🏢 Description: Please Note: To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. Advancing the World's Technology Together Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you'll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what's possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We're dedicated to empowering people to be their true selves. Together, we're building a better tomorrow for our employees, customers, partners, and communities.Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you'll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what's possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We're dedicated to empowering people to be their true selves. Together, we're building a better tomorrow for our employees, customers, partners, and communities. At the Technology Enabling Development Lab (TED), our core development focus is the host interface firmware layer that sits in the intersection of system software and flash management firmware. This key host interface firmware technology drives Samsung's breakthrough V-NAND technology and enables our customers to power performance-oriented, demanding, enterprise-class applications ranging from hyper-scale data centers, to big data processing, to software defined virtualized storage arrays and infrastructures. We are looking for a dynamic, self-motivated, experienced engineer to architect and lead functional test coverage and test methodologies for NVMe SSDs. Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy. What You'll Do Manage Enterprise server infrastructure, execute Customer Qual tests and debug failures Execution of enterprise SSD qualifications in customer systems. Communicate with team lead to understand qualification processes and test plans. Report status of qualifications and manage customer expectations. Coordinate with internal team and customer test engineers to execute qual plans as per schedule. Teams will be both local and remote. Triage test failures and do a first level FA. Design and execute experiments to root cause defects and verify fixes in coordination with development teams. Provide feedback to functional test teams on issues seen in customer quals to better functional test coverage. Contribute in Triaging customer field issues and provide support for timely resolution of customer issues. Identify automation opportunities and help Automation team to continue to improve and add to the existing framework. What You Bring BS in Computer Science or related technical field with 10+ years of system level testing or development of enterprise servers and enterprise storage systems experience or MS with 8+ years preferred. Experience with at least storage protocol like NVMe/PCIe, SAS, SATA, Fibre Channel Familiar with one of protocol analyzers like LeCroy, SerialTek, or Xgig System or device level performance analysis Proficiency in server operating systems especially system debug tools such as system logs. Knowledge of enterprise storage/server system technologies. Expertise in storage test tools such as performance benchmarks, IO stress tools, protocol certifications, Test execution and bug management tools. Scripting experience such as in Perl, Shell or Python Experience with SSD or HDD testing NetApp/HPE/Dell/IBM System Experience You're inclusive, adapting your style to the situation and diverse global norms of our people. An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. You're collaborative, building relationships, humbly offering support and openly welcoming approaches. Innovative and creative, you proactively explore new ideas and adapt quickly to change. #LI-VL1 What We OfferThe pay range below is for all roles at this level across all US locations and functions. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. We also offer incentive opportunities that reward employees based on individual and company performance. This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours. Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.Enjoy Time Away You'll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.Prioritize Emotional Wellness With on-demand apps and free confidential therapy sessions, you'll have support no matter where you are.Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.Embrace Flexibility Benefits are best when you have the space to use them. That's why we facilitate a flexible environment so you can find the right balance for you.Base Pay Range$163,000—$253,000 USDEqual Opportunity Employment Policy Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status. When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations. Recruiting Agency Policy We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings. Applicant AI Use Policy At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we prohibit the use of generative AI tools to misrepresent a candidate's true skills and qualifications. Permitted uses are limited to basic preparation, grammar, and research, but all submitted content and interview responses must reflect the candidate's genuine abilities and experience. Violation of this policy may result in immediate disqualification from the hiring process. Applicant Privacy Policyhttps://semiconductor.samsung.com/about-us/careers/us/privacy/

🏢 Summary: End-to-end Project Manager role leading AI, Machine Learning, Big Data, and software development projects for international enterprise clients. Responsible for full delivery ownership, aligning business goals with technical execution, and guiding cross-functional engineering teams in complex consulting environments. Acts as a client-facing leader driving scope, quality, timelines, and measurable business impact. 🗂️ Requirements: Proven experience leading end-to-end IT or software development projects, Hands-on experience in AI, Machine Learning, Data Engineering, or Big Data projects, Strong understanding of SDLC and engineering environments, Experience in consulting, AI/data-focused company, or software house, Experience working with large international enterprise clients, Ability to translate business requirements into technical roadmaps, Experience managing cross-functional technical teams, Fluent English (C1/C2) 📃 Skills: AI, MachineLearning, BigData, DataEngineering, SDLC, Python, SQL, Azure, AWS, LLM, GenerativeAI, ComputerVision 🏢 Description: Addepto is a leading AI consulting ( https://addepto.com/ai-consulting/ ) and data engineering ( https://addepto.com/data-engineering-services/ ) company that builds scalable, ROI-focused AI solutions for some of the world's largest enterprises and pioneering startups, including Rolls Royce, Continental, Porsche, ABB, and WGU. With an exclusive focus on Artificial Intelligence and Big Data, Addepto helps organizations unlock the full potential of their data through systems designed for measurable business impact and long-term growth. The company's work extends beyond client engagements. Drawing from real-world challenges and insights, Addepto has developed its own product - ContextClue - and actively contributes open-source solutions to the AI community. This commitment to transforming practical experience into scalable innovation has earned Addepto recognition by Forbes as one of the top 10 AI consulting companies worldwide . As part of KMS Technology , a US-based global technology group, Addepto combines deep AI specialization with enterprise-scale delivery capabilities—enabling the partnership to move clients from AI experimentation to production impact, securely and at scale. As a Project Manager , you will lead complex AI and software development projects end-to-end for international enterprise clients. This is not a task-coordination role. You will act as a delivery owner, consultant, client partner, and team leader - fully accountable for project scope, quality, timelines, stakeholder alignment, and business impact. We are looking for someone who understands how modern software and AI systems are built, how consulting engagements operate, and how to guide both clients and technical teams through complex, high-visibility initiatives. 🚀 In this position, you will: Lead and own end-to-end delivery of AI, Machine Learning, Big Data, and broader IT/software projects - from discovery and requirements gathering through implementation and final delivery. Act as the primary point of contact and trusted advisor for international, enterprise-level clients. Manage relationships with senior stakeholders, including executive-level communication. Ensure alignment between business objectives and technical execution. Translate complex business challenges into structured, deliverable technical roadmaps. Drive scope definition, risk management, budgeting, planning, and resource allocation. Lead and mentor cross-functional teams (Data Scientists, ML Engineers, Data Engineers, Software Engineers). Support and empower the team as a leader — providing clarity, feedback, and direction. Identify opportunities to expand collaboration and contribute to account growth. Participate in pre-sales activities, including shaping solution approaches and connecting technical proposals to business needs. Contribute to recruitment and team scaling initiatives. 🎯 What you’ll need to succeed in this role: Proven experience leading end-to-end IT or software development projects, with full ownership of delivery. Hands-on experience in projects involving AI, Machine Learning, Data Engineering, Big Data, or advanced software systems. Strong understanding of the software development lifecycle (SDLC) and practical exposure to engineering environments. Previous experience in a consulting company, AI/data-focused organization, or software house. Demonstrated experience working with large, international corporate clients. Strong client-facing experience - comfortable operating in a consulting and quasi-account management capacity. Excellent leadership skills and ability to guide senior technical experts. Outstanding communication and presentation skills. Fluent English (C1/C2 level) is mandatory, with the ability to independently lead meetings, workshops, and executive discussions. Strong business mindset and accountability for measurable outcomes. ➕ Nice to have: Technical background (e.g., Python, SQL, Azure, AWS). Hands-on experience with Machine Learning, LLMs, Generative AI, Computer Vision, Big Data, or predictive modeling projects. Experience managing distributed or international teams. Background in enterprise-scale digital transformation programs. 🎁 Discover our perks and benefits: Work in the rapidly evolving world of AI & Big Data . Engage with top-tier global enterprises and cutting-edge startups on international projects. Enjoy flexible work arrangements, allowing you to work remotely or from modern offices and coworking spaces. Accelerate your professional growth through career paths , knowledge-sharing initiatives, language classes, and sponsored training or conferences , including a partnership with Databricks , which offers industry-leading training materials and certifications. Choose your preferred form of cooperation - B2B or a contract of mandate - and enjoy 20 fully paid days off Participate in team-building events and utilize the integration budget . Celebrate work anniversaries, birthdays, and milestones. Access medical and sports packages , eye care, and well-being support services, including psychotherapy and coaching. Get full work equipment for optimal productivity, including a laptop and other necessary devices. With our backing, you can boost your personal brand by speaking at conferences, writing for our blog, or participating in meetups. Experience a smooth onboarding with a dedicated buddy, and start your journey in our friendly, supportive, and autonomous culture. Are you interested in Addepto and would like to join us? Get in touch! We are looking forward to receiving your application. Would you like to know more about us? Visit our website ( career page ) and social media ( Facebook , LinkedIn , Instagram ).

🏢 Summary: Seeking an Enterprise Platform Application Specialist to manage and govern the Microsoft 365 ecosystem, drive platform strategy, security, compliance, and adoption initiatives, and support enterprise-scale collaboration tools and AI integrations. The role involves hands-on administration of Microsoft technologies, automation, identity management, and collaboration with security and AI teams in a hybrid work environment. 🗂️ Requirements: 7+ years in Information Technology, 5+ years administering Microsoft solutions, 3+ years with Active Directory and Entra ID, Experience supporting 500+ end-user environments, Knowledge of Windows Active Directory, user accounts, and security groups, Ability to work with US export-controlled information, Strong troubleshooting and problem-solving skills, Strong written and verbal communication skills, Ability to work independently with minimal supervision, Willingness to learn new technologies 📃 Skills: Microsoft365, Teams, SharePoint, OneDrive, Exchange, Outlook, ActiveDirectory, EntraID, PowerShell, Purview, Defender, PowerPlatform, Graph, RBAC, Copilot, LLM 🏢 Description: Divergent is a technology company that has architected, invented, built, and commercialized an end-to-end factory system called the Divergent Adaptive Production System (DAPS) that comprehensively uses machine learning to optimally engineer, additively manufacture, and flexibly assemble complex integrated vehicle structures and subsystems. Products created using DAPS are superior in performance, lower in cost, rapidly customizable to meet mission and customer-specific requirements, faster to market, and scalable on demand to high volume production. Divergent is a qualified Tier 1 supplier to global automotive OEMs, and Divergent is now expanding to support mission critical needs in the Aerospace and Defense sector. Join us to be a part of this transformative journey, where your impact will shape the future of technology and production.Purpose The Enterprise Platform Application Specialist is responsible for aligning Microsoft's evolving platform and capabilities with business outcomes. The Role Platform Strategy & Governance Serve as the strategic owner of the Microsoft 365 platform, aligning Microsoft's roadmap with business priorities Define and maintain governance standards for Teams, SharePoint, OneDrive, and Exchange Online Evaluate new Microsoft features and lead enterprise readiness, risk assessment, and rollout planning Security, Identity & Compliance Activate PIM for the Enterprise and work with the Team to better execute Role Based Access Control (RBAC) Partner with Security and Compliance teams to implement retention policies, sensitivity labeling, and audit capabilities Ensure M365 services align with regulatory, contractual, and organizational security requirements Adoption & Enablement Lead adoption strategies for new productivity capabilities, including Microsoft Teams, Outlook and Copilot Use analytics and reporting to monitor usage, adoption, and value realization Work with the A.I. team to enable inhouse LLM to work with documents within the M365 system Basic Qualifications Ability to lawfully access information and technology that is subject to US export controls Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, and a willingness to work with others. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients Minimum of 7 years of experience in Information Technology Minimum of 5 years as a hands-on administrator of Microsoft solutions, including Outlook, Office suite, Teams, SharePoint, and OneDrive, with at least 3 years in an environment with 500+ end users Minimum of 3 years of experience with Microsoft Active Directory and Entra ID Ability to understand basic Windows Active Directory; user accounts and security groups Strong communication, written, and customer service skills High aptitude and willingness to learn new technologies A self-starter that can work with minimal supervision; highly organized Preferred Qualifications Experience in enterprise environments (500+ users preferred) PowerShell automation experience at scale Familiarity with Microsoft Purview, Defender for Office 365, Power Platform, and Microsoft Graph Microsoft certifications (M365, Identity) preferred Work Environment Hybrid Pay Range$95,400—$156,729 USDWhat We Offer: Holistic Compensation Package: Enjoy a world-class compensation package that includes a competitive salary, equity plan, and discretionary results-based incentive bonus opportunities, ensuring you're truly valued for your contributions. Wellness and Time Off: Embrace a healthy lifestyle with paid vacation, sick time, and company holidays, including a year-end shutdown to recharge. We support growing families with paid parental leave, recognizing the importance of bonding time. Comprehensive Health and Wellness: Prioritize your well-being with our comprehensive health and wellness benefits, offering both HMO and Premium PPO options. Additionally, benefit from company-sponsored life insurance and short and long-term disability coverage for peace of mind. Investment in Growth: We're committed to your professional development. Take advantage of reimbursement opportunities for learning and development initiatives, empowering you to continuously expand your skill set and reach peak performance. Collaborative and High-Performing Environment: Join our collaborative, dynamic, and high-performing team within a fast-paced, mission-driven company. Together, we're disrupting the traditional manufacturing industry, fostering innovation, and integrating people and technology to reduce our footprint. Equal Employment OpportunityDivergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected characteristic. Divergent provides affirmative action in employment for qualified Individuals with Disabilities and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.EEO Poster In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities, or to reassign you to another job position. From time to time you may be asked to work on special projects or to assist with other work. Your cooperation and assistance in performing such additional work is expected. E-Verify: Right to WorkOur company participates in E-Verify. E-Verify is a program that electronically confirms a candidate's eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.Eligibility to Work Poster (English) | Eligibility to Work Poster (Spanish) Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO)Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), we will consider for employment qualified applicants with arrest and conviction records. No agencies, no solicitations, and no calls please.

🏢 Summary: Product Manager role responsible for owning and evolving a customer-facing checkout product within a subscription commerce environment. The position focuses on driving conversion optimization, defining product strategy and roadmap, and leading Program Increment execution within a SAFe framework. The role requires strong expertise in payments, data-driven decision-making, and AI-augmented product practices to deliver measurable revenue impact. 🗂️ Requirements: Proven Product Manager experience with customer-facing checkout or payment products, Demonstrated track record of improving conversion or revenue metrics, Strong expertise in checkout, payments, and subscription commerce, Hands-on experience with Stripe, Experience working within payment provider ecosystems, Experience with Scrum and SAFe frameworks, Ability to define product strategy and manage program-level backlog, Experience with ROI analysis and data-driven product decisions, Proficiency in AI-augmented product discovery and analysis, Professional working proficiency in English 📃 Skills: Stripe, SAFe, Scrum, AI, Analytics, ROI, Payments, Checkout, Subscriptions, UX, Roadmapping, WSJF, RICE, KPIs, OKRs 🏢 Description: Purpose and mission The Product Manager (PM) is the strategic owner of one or multiple product areas within Piano's portfolio. The PM translates business goals, market signals, and client insights into a compelling product vision and a prioritized program backlog. They work at the intersection of business strategy, client value, product marketing, product design and technology feasibility, ensuring that the right things get built, in the right order, for the right reasons. In the SAFe 6 model, the PM operates at the Agile Release Train level, driving the Program Increment (PI) and empowering Product Owners to execute with confidence and autonomy. In an AI-accelerated product landscape, a PM at Piano is expected to actively leverage AI tools to sharpen market analysis, accelerate discovery, generate insights from data, and move faster at every stage of the product lifecycle. AI fluency is not optional, it is a force multiplier for every other responsibility in this role. The Checkout PM owns Piano's customer-facing checkout surface — the conversion-critical flow where end users make a subscription purchase. This role requires a PM who is fluent in conversion optimization and UX. Core responsibilities Product Vision & Strategy Define and maintain a clear, compelling product vision for Piano's checkout, aligned with Piano's broader subscription strategy. Develop and own the checkout roadmap over a 3–12 month horizon, balancing new capabilities, technical quality, and business priorities. Conduct ongoing market and competitive analysis to identify opportunities, threats, and strategic positioning — particularly at the boundary between Piano's checkout and payment provider capabilities. Define and communicate product positioning, target segments, and go-to-market priorities in collaboration with Marketing and Sales. Backlog Ownership at Program Level Own and maintain the checkout Program Backlog (Features and Enablers) in collaboration with Product Leadership, Architects and other PMs. Prioritize features using value-based frameworks (WSJF, RICE, business impact, strategic fit) and maintain a rolling, well-groomed backlog at all times. Lead PI Planning preparation for checkout: define PI Objectives, present the roadmap to the ART, and make prioritization decisions during planning. Validate Feature acceptance criteria before development begins and approve Features upon delivery. Stakeholder Alignment & Communication Serve as the primary voice of the customer and the market within the ART for checkout-related work, translating needs into Features the team can act on. Collaborate closely with Sales, Pre-Sales, Customer Success, and Support to gather and synthesize client feedback and market signals. Communicate the roadmap and strategic priorities clearly and consistently to all relevant stakeholders, including executive leadership. Represent the product in customer-facing contexts: executive meetings, key account workshops, conferences and strategic partnership discussions. Business & Performance Management Define and monitor checkout product KPIs and OKRs, with particular focus on conversion metrics, completion rates, and revenue impact. Conduct product ROI analysis to justify investment decisions and support budget and resource discussions. Manage the checkout product lifecycle from inception to end-of-life, making proactive portfolio decisions in collaboration with Product Leadership. Go-to-Market & Launch Lead the go-to-market strategy for new checkout capabilities and major releases: beta programs, internal training, sales enablement, and release communication. Collaborate with Marketing and PMM teams to produce effective product messaging and promotional materials. Define and oversee the internal release process to ensure teams are prepared before customer-facing delivery. Collaboration model The PM does not work in isolation. Success in this role depends on effective collaboration: With Product Owners: PMs provide strategic context, prioritized Features, and clear acceptance criteria. POs translate these into actionable stories. The PM should be a trusted partner and enabler for POs, not a bottleneck. With Product Leadership (at the ART and Portfolio levels): PMs are accountable for roadmap quality and strategic alignment. Key decisions on scope, investment, and positioning are made in close consultation with Product Leadership. With Architecture & Engineering: PMs work with Architects to understand technical constraints and enablers. Technical feasibility informs prioritization and roadmap planning. With Product Design: The PM sets the user experience ambition, defining the problems to solve, the user outcomes to target, and the quality bar expected. For checkout, conversion impact is a core input to design decisions. With Customer Success, Consulting & Support: The PM ensures proactive knowledge transfer before releases, clear internal documentation, and well-defined escalation processes, so that client-facing teams can resolve issues and answer questions with confidence, without systematically falling back on Product. With GTM teams: PMs are responsible for enabling Sales, Pre-Sales, and Marketing to confidently present and sell the product at all times. What success looks like The checkout roadmap is clear, up-to-date, and well understood by all stakeholders. PI Objectives are ambitious yet realistic and are consistently met or exceeded. Product Owners feel empowered, well-informed, and able to operate autonomously. Checkout drives measurable business value: conversion rates, completion rates, revenue impact, and client satisfaction. The team builds the right things, validated by client outcomes, not just delivery volume. Field teams (Pre-sales, Sales, Client success…) are informed ahead of releases, equipped with the right materials, and feel like active contributors to the product roadmap, not just recipients of it. Strategic changes and trade-offs are communicated proactively and with confidence. Key competences Hard skills Domain expertise in checkout, payments, and subscription commerce Hands-on experience with Stripe strongly preferred Front-end product instinct and design sensibility (for working closely with design and engineering on user-facing surfaces) Market & competitive intelligence Product strategy & roadmapping Business case development & ROI analysis Scrum, SAFe and Agility at scale Data-driven decision making Working proficiency in English AI-augmented product practices (discovery, analysis, synthesis, prototyping, internal tooling) Required experience Demonstrated PM experience leading customer-facing checkout, payments, or subscription purchase surfaces Track record of measurable conversion or revenue improvements through checkout iteration Experience working in or alongside payment provider ecosystems (Stripe experience strongly preferred) Understanding of subscription lifecycle economics preferred — how checkout decisions affect not just conversion but downstream retention, LTV, and recurring revenue Employment & benefits B2B contract Hybrid work model Benefits: 20 days of paid leave, Lunch Card, Luxmed