July 9, 2026
Director of Partner Success (USA)
Senior • Remote
140,004 - 180,000 USD/yr
Austin, TX
PurposeMed is a Canadian-founded healthtech company focused on improving access to complex care for underserved communities.
PurposeMed consists of Freddie, Frida, Foria, and Affirming Care Pharmacy.
Who We Hope to Find
We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships across the US and Canada.
This role will build a cross-geography account management function, design playbooks and automation, run business reviews, negotiate renewals, and deliver data-driven partnership expansion initiatives.
You will work cross-functionally with data, finance, customer support, and product teams to shape partner strategy and operations.
Responsibilities
- Own covered entity partner relationships from onboarding through renewal and expansion
- Run structured MBRs/QBRs and build partnership roadmaps
- Identify and close expansion opportunities through consultative selling
- Translate partner needs to product, clinical, and operations teams
- Develop and deliver pitches grounded in data and outcomes
- Represent Freddie at industry events and conferences
- Oversee invoicing, data reporting, and QA operations
- Ensure operational processes are documented and continuously improving
Requirements
- 7+ years in partnership management, strategic account management, or client leadership
- Experience managing high-value relationships independently
- Healthcare industry experience
- Executive-level communication skills
- Strong cross-functional collaboration skills
- Experience managing and developing direct reports
- Data-driven storytelling capabilities
- Experience with non-profit, community-based, or government-funded organizations
- Ability to influence product, clinical, and data teams
Preferred Qualifications
- Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance
- Experience in LGBTQ+ health, HIV/AIDS services, or health equity
Compensation
- $140,000 - $180,000 USD annually
- Stock options through the Equity Incentive Plan
Benefits
- Remote-friendly work environment
- 20 vacation days
- Annual winter break closure
- Medical, dental, and vision coverage
- Health and sick days
- Extended mental health coverage
- Gender-affirming care coverage
- $500 learning fund
- Professional development support
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Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience. We are proud to be ranked #2 on Deloitte's 2024 list of Canada's 50 fastest-growing tech companies and recognized as one of Canada's Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way! Location - Remote (USA) Though we have an office based in Calgary, this is a remote position that is open to candidates across the USA. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences to build upon Freddie's reputation in the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA'd - Ensure all operational processes are documented, reliable, and improving over time We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development instinct - Executive-level communication skills - Strong cross-functional instinct across data, finance, product, and support teams - Commercial instinct and consultative partnership approach - Ability to manage one direct report and develop their capabilities over time - Data-driven storytelling skills - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to navigate and influence collaborating teams such as product, clinical, and data It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year Earn stock options through our Equity Incentive Plan. 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You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, including running structured MBRs/QBRs and building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing relationships with existing CE partners by helping them access new services through Freddie - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences within the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Overseeing the Partnerships Success Manager responsible for invoicing, data reports, and QA - Ensuring operational processes are documented, reliable, and continuously improving We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership - Track record of independently managing 10+ high-value relationships - Ability to build trust with mission-driven organizations - Healthcare industry experience - Strong business development and commercial instincts - Executive-level communication skills - Strong cross-functional collaboration skills - Experience managing and developing direct reports - Data-driven storytelling skills - Experience with non-profit, community-based, or government-funded organizations - Ability to influence product, clinical, and data teams It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year Earn stock options through the Equity Incentive Plan. What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision coverage - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund for professional development - Career growth support through the People Potential program PurposeMed is committed to being an equal-opportunity employer and encourages applications from marginalized and underrepresented communities.
Healthcare

PurposeMed
Director of Partner Success (USA)
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Remote
Nashville, TN
140,004 - 180,000 USD/yr
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We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience. We are proud to be ranked #2 on Deloitte's 2024 list of Canada's 50 fastest-growing tech companies and recognized as one of Canada's Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way! Location - Remote (USA) Though we have an office based in Calgary, this is a remote position that is open to candidates across the USA. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences to build upon Freddie's reputation in the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA'd. Accountable for accuracy and partner trust; not expected to do the manual work - Ensure all operational processes are documented, reliable, and improving over time. The goal: if any person in this function left tomorrow, someone else could pick up We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations (non-profits, community health, government-funded entities, or similar) - Healthcare industry experience - Strong business development instinct—you spot growth opportunities and position them as value-add, not upsell - Executive-level communication skills—you hold your own with clinic CEOs, CMOs, and board members without needing coaching or hand-holding - Strong cross-functional instinct—you naturally work across data, finance, product, and support teams to unblock issues and build better systems, not just escalate problems - Commercial instinct—you see opportunities to deepen partnerships, frame them as value-add, and close them through trust, not pressure - The ability to manage one direct report and develop their capabilities over time - Data-driven storytelling—you can turn utilization data and outcomes into a narrative that resonates with a clinic director - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to navigate and influence collaborating teams such as product, clinical, and data to ensure the partner's voice translates into high-impact realities It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year Earn stock options through our Equity Incentive Plan. Why you should join us: - Be part of a team focused on solving healthcare accessibility challenges - Provide compassionate, affirming care to underserved communities - Inclusive and affirming workplace culture What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision care - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund for professional development - People Potential growth program PurposeMed is committed to being an equal-opportunity employer and encourages applications from excluded and marginalized communities.
Healthcare

Sunrise Group
Strategic Partnerships Director
Senior
Remote
140,000 - 160,000 USD/yr
🏢 Summary: Senior role responsible for building and scaling enterprise healthcare partnerships to drive virtual sleep apnea diagnosis and treatment referrals across health systems and specialty networks. The position owns the full partnership lifecycle—from prospecting and deal negotiation to launch, governance, and performance optimization—within a national telehealth platform. It focuses on creating integrated referral pathways and repeatable growth channels aligned with long-term business strategy. 🗂️ Requirements: 10+ years in healthcare business development or strategic partnerships, Experience negotiating and growing complex healthcare partnerships, Experience working with health systems, IDNs, hospital networks, specialty provider organizations, Ability to engage senior healthcare stakeholders and physician leaders, Knowledge of reimbursement models and healthcare regulatory environment, Experience with digital health platforms and modern care delivery models, Bachelor's degree 📃 Skills: Healthcare, Telehealth, DigitalHealth, Reimbursement, Regulatory, KPIs, Dashboards, Analytics, BusinessDevelopment, Negotiation 🏢 Description: Position Overview Sleep apnea affects more than 30 million Americans—and the majority are undiagnosed. The patients most at risk often sit in a cardiologist's waiting room, or walk through a hospital system every day, never connected to care. Dreem Health is the telehealth-native sleep medicine platform changing that: virtual diagnosis, treatment, and ongoing care, delivered in all 50 states. As Director, Strategic Partnerships, you won't manage a book of referral relationships. You'll build the channels that don't yet exist: integrated care pathways inside health systems, multi-site cardiology practices, and specialty organizations that become Dreem Health's highest-volume, most durable growth engines. You'll own the full arc—prospecting, deal design, negotiation, launch, and compounding activation—reporting directly to the VP, Business Development & Strategy. This role is for someone who thinks in systems, sells on clinical evidence, and measures success in patients reached; creating scaled repeatable referral volumes—not meetings held. If you've built enterprise healthcare channels from scratch and want to do it again inside a mission-driven company with real momentum, this is your seat. Key Responsibilities - Develop and manage strategic healthcare partnerships with health systems, integrated delivery networks, hospital networks, and complex provider organizations driving referrals and long-term integrations. - Create care management programs to drive repeatable referrals and create value for enterprise partnerships. - Own strategic accounts from identification through launch and growth, including account planning, stakeholder engagement, implementation coordination, and ongoing performance management. - Build and execute partnership strategies aligned to Dreem Health's business priorities and long-term growth objectives. - Conduct market scans and partner assessments to identify, prioritize, and pursue high-value growth opportunities based on Dreem Health's Channel and Partnership strategy or net-new opportunities. - Lead sourcing, evaluation, structuring, and negotiation to drive referral growth and patient volume by building scalable integrated referral pathways for sleep apnea diagnosis, treatment initiation, and long-term care management. - Partner cross-functionally with Clinical Operations, Provider Partnerships, Product, Marketing, and Analytics to ensure successful partnership execution. - Establish governance and performance management processes for enterprise partnerships, including KPIs, dashboards, business reviews, and strategic partnership growth plans. - Proactively manage risks, dependencies, and operational challenges that may impact partnership launch, adoption, or long-term performance. - Translate market and partner feedback into improved partnership models, commercial playbooks, workflow enhancements, and scalable growth strategies. Education, Experience, Skills - 10+ years of experience in healthcare business development, strategic partnerships, or health system sales, with demonstrated success negotiating, implementing, and growing complex healthcare partnerships. - Demonstrated ability to build and develop senior relationships within health systems, IDNs, hospital networks, and complex specialty provider organizations. - Strong business acumen with the ability to assess partnership opportunities in the context of broader business strategy; proven track record navigating digital health platforms and modern healthcare delivery frameworks. - Comprehensive grasp of the healthcare landscape, including reimbursement models, regulatory dynamics, and competitive market forces. - Ability to engage physician leaders on clinical outcomes and understand sleep disorders' downstream impact on cardiovascular and metabolic health. - Comfort operating in a resource-constrained, high-growth environment; ability to build playbooks from scratch and adapt quickly. - Bachelor's degree required. What We Offer - Meaningful work that directly improves peoples' lives - International team collaboration - Annual team offsite - Comprehensive health benefits (medical, dental, vision) - One Medical membership - 401(k) with company match - 20 days PTO + 10 paid holidays + 80 hours paid sick leave - Monthly phone and internet stipend Compensation - $140,000 - $160,000 base salary, depending on experience - Annual bonus opportunity in addition to base salary
Technology

Fullscript
Executive Customer Success Manager, Growth & Expansion
Senior
Hybrid
Manchester, NH
99,996 - 150,000 USD
🏢 Summary: Executive Customer Success Manager role focused on onboarding, managing, and expanding enterprise healthcare accounts into multi-department, system-wide partnerships. The position drives account growth through strategic relationship management, executive stakeholder engagement, workflow integration, and platform adoption across healthcare organizations. 🗂️ Requirements: Experience managing complex enterprise accounts, Track record of expanding single-department contracts into multi-department partnerships, Understanding of US medical systems and healthcare procurement processes, Strategic account planning and stakeholder mapping skills, Experience working with C-suite executives and multi-stakeholder buying committees, Strong negotiation and executive communication skills, Ability to manage onboarding and account expansion strategies, Proficiency with CRM and sales software, Strong analytical skills, Ability to work in fast-paced environments 📃 Skills: Salesforce, Gong, CRM, EHR, Analytics 🏢 Description: About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea: make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. The Executive Customer Success Manager, Growth & Expansion (ECSM) owns the full lifecycle of Fullscript's enterprise accounts — from onboarding through long-term account expansion. This role bridges the gap between Fullscript's platform and the complex needs of enterprise clients, with a primary focus on growth by converting single-department footholds into multi-department, system-wide partnerships. The Role By leveraging a personalized, consultative, and strategic approach, the ECSM will help accounts align their operational goals with Fullscript's capabilities — ensuring immediate value from onboarding and continued growth across the account. The ECSM will be responsible for achieving key performance and expansion metrics, including prescribing practitioner growth, ordering patients, account-level revenue growth, and activation of new departments and specialties. What You'll Do Account Onboarding & Expansion Strategy - Design tailored onboarding strategies for multi-location and multi-department organizations - Map organizational structures to identify high-value expansion targets - Build and execute multi-year account growth plans - Translate pilot results into business cases for expansion Executive Relationship Management & Account Growth - Position Fullscript's value and technology to C-level executives and stakeholders - Serve as a trusted advisor for expansion conversations - Monitor platform adoption and revenue growth to identify expansion opportunities - Navigate governance and procurement processes for departmental rollouts Relationship Management, Enablement & Cross-Functional Execution - Collaborate with executive, medical, marketing, support, and data teams - Coordinate practitioner and staff training sessions - Partner with implementation and marketing teams to expand successful playbooks - Assist with integration into existing workflows, including EHR systems and tooling Pipeline Ownership, Reporting & Insights - Maintain understanding of account timelines, metrics, risks, and expansion opportunities - Deliver executive-level business reviews and updates - Share client product feedback, troubleshoot issues, and escalate requests internally What You Bring - Customer-focused and strategic relationship-building skills - Proven enterprise account management and expansion experience - Understanding of US medical systems and procurement processes - Strategic account planning and stakeholder-mapping expertise - Excellent listening, negotiation, communication, and presentation skills - Strong verbal and written communication abilities - Ability to thrive in fast-paced environments - Proficiency in CRM and sales software such as Salesforce and Gong - Strong analytical skills What to Know Before You Apply - Applications must be submitted through the careers page - Offers are contingent on successful background checks - AI tools are used to support parts of the hiring process, while final hiring decisions are made by people
Healthcare

Strive Pharmacy
Compliance Specialist
Mid
On-site
Mesa, AZ
129,996 - 135,000 USD/yr
🏢 Summary: Remote full-time Partnership Compliance Manager role for a licensed pharmacist focused on provider and clinic compliance infrastructure, investigations, onboarding support, and compliance education within a compounding pharmacy environment. The position involves regulatory guidance, sales compliance training, and provider-facing education related to DEA, telehealth, and 503A standards. 🗂️ Requirements: Active pharmacist licensure in good standing, 2+ years post-licensure experience, Experience with compliance or regulatory affairs, Knowledge of DEA controlled substance prescribing requirements, Familiarity with 503A compounding regulations, Understanding of Board of Pharmacy processes, Ability to communicate regulatory requirements to non-clinical audiences 📃 Skills: PharmD, RPh, DEA, 503A, Telehealth, Compliance, Regulatory, Credentialing, Pharmacy, Compounding 🏢 Description: Company Overview: Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers. Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care. We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you. Mission: Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like. Schedule: 1st Shift | 9:00 AM – 5:00 PM MST Compensation Range: $130,000 - $135,000 Position Overview: The Partnership Compliance Manager is a licensed pharmacist dedicated exclusively to managing provider and clinic relationships from a compliance standpoint. With approximately 3,500 clinics in the onboarding pipeline, this role will build and entirely own Strive's partner-facing compliance infrastructure - including proactive provider education, sales team compliance training, and strategic clinic liaison engagement. This is a highly focused, standalone function; it does not absorb unrelated compliance tasks or support general compliance operations. Key Responsibilities: - Onboarding Support & Edge Case Resolution: Serve as the compliance escalation point for the Onboarding team on complex, non-standard credential issues (e.g., residential address determinations, multi-location configurations, telehealth distinctions, DBA discrepancies, and prescriber anomalies). Provide documented, consistent rulings to minimize VP-level escalations. - Provider & Clinic Investigations: Lead investigations triggered by prescribing pattern anomalies, credential lapses, or flagged behaviors. Produce written summaries outlining findings, root causes, and recommended dispositions, and directly communicate outcomes to providers and clinic administrators. - Sales Team Compliance Training: Build and deliver Strive's first structured compliance training program for the Sales team covering state-specific credentialing requirements, prescribing red flags, 503A validity standards, and commercial representation boundaries. Establish a clear intake process and SLA for sales inquiries. - Provider-Facing Education & Liaison: Develop and deliver webinars and written educational materials (one-pagers, reference guides, FAQs) for clinic partners on controlled substance prescribing, tele-health obligations, and BUD-compliant dispensing practices. Act as a proactive resource to achieve compliant retention rather than reactive enforcement. - Scope Discipline: This specialized position strictly excludes general compliance operations, SOP drafting, quality events, final prescription verification, or pre-clearance sales support. Required Qualifications: - Education & Licensure: Active pharmacist licensure in good standing (RPh or PharmD). - Experience: 2+ years of post-licensure experience with direct exposure to compliance, regulatory affairs, provider relations, or specialty/compounding pharmacy operations. - Regulatory Knowledge: Working knowledge of DEA controlled substance prescribing requirements (including multi-state and telehealth prescriber registration) and familiarity with the 503A compounding regulatory framework and state Board of Pharmacy processes. - Communication: Demonstrated ability to articulate complex regulatory and compliance requirements to non-clinical audiences (Sales staff, clinic administrators, and providers) with authority and minimal friction. Preferred Qualifications: - PharmD with a residency, fellowship, or prior professional experience in regulatory, managed care, or ambulatory care settings. - Prior experience working within a 503A or 503B compounding pharmacy environment. - Direct exposure to Board of Pharmacy complaint responses, formal provider investigations, or compliance program development. - Experience designing, building, or delivering compliance training or continuing education (CE) programs. Work Environment: This position is primarily based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities. Benefits/ Perks: Strive Pharmacy offers a comprehensive benefits package, including: - Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date - Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider - Paid time off - Sick time - FSA and HSA options - Parental leave - 401(k) with employer matching - Life insurance - Vision and dental insurance - Veterinary insurance Culture: Culture isn't an afterthought at Strive. It's something we actively build. At our Gilbert, Arizona location, that looks like Food Truck Fridays and Casual Fridays. Company-wide, we also celebrate throughout the year with holiday potlucks and seasonal gatherings. We're committed to supporting the personal and professional growth of every employee, inside and outside the workplace. EEO: Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.
Technology

Rightway
Product Manager, Client Portal
Junior
Remote
140,004 - 159,996 USD/yr
🏢 Summary: Product Manager role owning and scaling a B2B Client Portal into a self-serve analytics and workflow platform for employer healthcare clients. The position focuses on building dashboards, clinical insight workflows, and structured implementation tools while leading a cross-functional squad. Ideal for an early-career PM with strong analytical skills and experience in healthcare or data-driven SaaS products. 🗂️ Requirements: 2–4 years of product management experience delivering digital products, Experience building or enhancing B2B SaaS products, dashboards, or workflow tools, Strong analytical skills and ability to define and evaluate metrics, Experience shipping products iteratively with engineering and design teams, Experience in healthcare benefits, PBM, pharmacy, or employer-sponsored health plans, Experience building analytics or reporting products, Familiarity with healthcare performance metrics, cost drivers, or outcomes measurement, Experience working with client-facing or operational teams 📃 Skills: SaaS, Analytics, Dashboards, Reporting, ProductManagement, Agile, Backlog, UserStories, Healthcare, PBM, Metrics, Instrumentation 🏢 Description: Location: Remote (EST/CST preferred), NYC area encouraged ABOUT THE ROLE: We're seeking a driven, analytically strong Product Manager to lead the continued evolution of Rightway's Client Portal — the customer-facing application that enables employers to access performance data, track implementation progress, collaborate with Rightway, and understand the impact of their pharmacy benefit. The Client Portal is an established product used regularly by our customers. Clients value the experience today and are eager for deeper analytics, more self-service insight, and greater transparency into implementation and renewal workflows. At the same time, our internal teams need more structured tooling to reduce manual processes and custom reporting. This role will take ownership of the Client Portal and help transform it into a scalable self-serve analytics product that reduces reliance on custom reporting, a structured implementation platform that improves launch transparency and efficiency and a differentiated surface that strengthens client retention and supports sales conversations. You will lead a dedicated squad of 3–4 U.S.-based engineers and a designer, working closely with Client Success, Implementation, Analytics, Sales, and Operations teams. This role is well-suited to an early-career PM (2–4 years of experience) who is excited to own a high-impact product, work deeply with data, and operate at the intersection of customer experience and operational efficiency. WHAT YOU'LL DO: Own the Client Portal Roadmap - Define and execute the roadmap for the Client Portal, balancing customer insight, implementation efficiency, and internal operational scale. - Prioritize initiatives that increase portal adoption and engagement across our employer base. - Partner with leadership to evolve the portal into both a core customer experience surface and a strategic sales asset. Build Scalable, Self-Serve Analytics - Design and ship intuitive dashboards that allow clients to explore pharmacy performance cost drivers, utilization trends and population health insights, prior authorization and eligibility escalations, and program impact/ROI. - Translate complex healthcare and pharmacy data into clear, usable product experiences. - Reduce reliance on custom analytics requests by building flexible, scalable reporting capabilities. - Partner closely with data and engineering to ensure reporting accuracy, proper instrumentation, and long-term scalability. Create Actionable Clinical Insights ("Chase Lists") - Partner with clinical teams to develop a prioritized, ranked "chase list" of members based on estimated intervention value. - Provide member context (condition, medication usage) and clinically appropriate alternatives. - Deliver clear explanations that help clinical teams act confidently and consistently. - Ensure outputs are practical for real outreach operations and iterate with fast feedback loops. Improve Implementation & Workflow Efficiency - Create structured implementation tracking experiences that outline required inputs and documentation, provide milestone visibility and launch readiness tracking. - Improve transparency for clients and internal teams. - Streamline document sharing, renewal workflows, and ongoing client collaboration. - Identify operational bottlenecks and convert them into durable product solutions. - Improve implementation efficiency, measured by increased implementations per specialist. Drive Cross-Functional Execution - Translate stakeholder needs into clear requirements, user stories, and measurable success metrics. - Lead backlog prioritization and agile ceremonies for a remote squad of engineers and a designer. - Partner closely with Client Success, Implementation, Analytics, Sales, Operations, and Legal teams. - Use product analytics and customer feedback to continuously iterate and improve. WHO YOU ARE: - 2–4 years of product management experience delivering digital products. - Experience building or enhancing B2B SaaS products, dashboards, or workflow tools. - Strong analytical foundation and comfort working with data to define metrics and evaluate impact. - Demonstrated ability to ship iteratively in partnership with engineering and design. - Experience in healthcare benefits, PBM, pharmacy, or employer-sponsored health plans. - Experience building analytics or reporting products. - Familiarity with healthcare performance metrics, cost drivers, or outcomes measurement. - Experience working closely with client-facing or operational teams. EXTRA CREDIT: - Comfortable using data as a storytelling device internally and in customer-facing products. - Ability to bring structure and clarity to complex workflows. - Strong ownership and follow-through. - Collaborative mindset and ability to build trust across teams. - Excited to grow quickly and take on increasing responsibility. COMPENSATION: $140,000 - $160,000 annually, in addition to bonus and equity. Compensation offered will be determined by geographic location, experience, and qualifications.