Director of Partner Success (USA)

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding strategic healthcare partnerships across the US and Canada for Freddie. The position leads partner relationships, consultative growth initiatives, and operational excellence while collaborating cross-functionally with data, finance, product, and clinical teams. The role includes team leadership, strategic influence, and responsibility for building scalable account management processes in the healthcare and 340B ecosystem. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience managing 10+ high-value relationships independently, Healthcare industry experience, Executive-level communication skills, Experience working with non-profit, community-based, or government-funded organizations, Ability to manage and develop direct reports, Cross-functional collaboration with data, finance, product, and support teams, Data-driven storytelling and reporting skills, Business development and consultative selling experience, Ability to influence product, clinical, and data teams 📃 Skills: Healthcare, 340B, HRSA, QA, Data, Finance, Product, Operations, CRM, Reporting 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience. We are proud to be ranked #2 on Deloitte's 2024 list of Canada's 50 fastest-growing tech companies and recognized as one of Canada's Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way! Location - Remote (USA) Though we have an office based in Calgary, this is a remote position that is open to candidates across the USA. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences to build upon Freddie's reputation in the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA'd - Ensure all operational processes are documented, reliable, and improving over time We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development instinct - Executive-level communication skills - Strong cross-functional instinct across data, finance, product, and support teams - Commercial instinct and consultative partnership approach - Ability to manage one direct report and develop their capabilities over time - Data-driven storytelling skills - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to navigate and influence collaborating teams such as product, clinical, and data It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year Earn stock options through our Equity Incentive Plan. Why you should join us: - Be part of a collaborative and mission-driven team - Make an impact by expanding access to affirming healthcare - Inclusive and supportive work environment What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision care - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund for professional development - People Potential growth program PurposeMed is committed to being an equal-opportunity employer and encourages applicants from excluded and marginalized communities to apply.

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding healthcare partner relationships across the US and Canada for Freddie’s sexual health services. The position involves building scalable account management processes, leading strategic partner engagements, driving consultative growth, and collaborating cross-functionally with product, finance, data, and clinical teams. Candidates should bring strong healthcare partnership management experience, executive communication skills, and a data-driven approach to relationship growth. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience independently managing 10+ high-value relationships, Healthcare industry experience, Experience with non-profit, community-based, or government-funded organizations, Executive-level communication skills, Ability to work cross-functionally with data, finance, product, and support teams, Experience managing direct reports, Data-driven storytelling and reporting capabilities, Ability to influence product, clinical, and data teams, Business development and consultative selling experience 📃 Skills: 340B, HRSA, QA, Reporting, Data, Finance, Product, Healthcare, CRM, Invoicing 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience. We are proud to be ranked #2 on Deloitte's 2024 list of Canada's 50 fastest-growing tech companies and recognized as one of Canada's Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way! Location - Remote (USA) Though we have an office based in Calgary, this is a remote position that is open to candidates across the USA. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, including running structured MBRs/QBRs and building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing relationships with existing CE partners by helping them access new services through Freddie - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences within the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Overseeing the Partnerships Success Manager responsible for invoicing, data reports, and QA - Ensuring operational processes are documented, reliable, and continuously improving We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership - Track record of independently managing 10+ high-value relationships - Ability to build trust with mission-driven organizations - Healthcare industry experience - Strong business development and commercial instincts - Executive-level communication skills - Strong cross-functional collaboration skills - Experience managing and developing direct reports - Data-driven storytelling skills - Experience with non-profit, community-based, or government-funded organizations - Ability to influence product, clinical, and data teams It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year Earn stock options through the Equity Incentive Plan. What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision coverage - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund for professional development - Career growth support through the People Potential program PurposeMed is committed to being an equal-opportunity employer and encourages applications from marginalized and underrepresented communities.

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding strategic healthcare partnerships across the US and Canada. The position leads partner relationships end-to-end, drives consultative growth, builds scalable account management systems, and collaborates cross-functionally to improve access to HIV prevention and treatment services. Includes leadership responsibilities, strategic influence, and healthcare partnership development in a mission-driven healthtech environment. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience independently managing 10+ high-value relationships, Healthcare industry experience, Ability to build trust with mission-driven organizations, Executive-level communication skills, Cross-functional collaboration experience with data, finance, product, and support teams, Business development and commercial growth experience, Experience managing direct reports, Data-driven storytelling and reporting skills, Experience with non-profit, community-based, or government-funded organizations, Ability to influence product, clinical, and data teams 📃 Skills: CRM, Healthcare, 340B, HRSA, QA, Reporting, Invoicing, Data, Finance, Product 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences to build upon Freddie's reputation in the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA'd - Ensure all operational processes are documented, reliable, and improving over time We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development instinct - Executive-level communication skills - Strong cross-functional instinct - Commercial instinct - The ability to manage one direct report and develop their capabilities over time - Data-driven storytelling - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to navigate and influence collaborating teams such as product, clinical, and data It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year - Earn stock options through the Equity Incentive Plan What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision care - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund - Professional development support

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding healthcare partnerships across the US and Canada for Freddie’s sexual health services. The position leads strategic partner relationships, consultative growth initiatives, and operational excellence while collaborating cross-functionally with product, data, finance, and clinical teams. This role also oversees partner success operations and helps shape scalable account management systems and processes. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience independently managing 10+ high-value relationships, Healthcare industry experience, Executive-level communication skills, Experience working with non-profit, community-based, or government-funded organizations, Ability to manage and develop direct reports, Strong cross-functional collaboration skills, Data-driven storytelling and reporting skills, Business development and consultative selling experience, Ability to influence product, clinical, and data teams 📃 Skills: 340B, HRSA, QA, Reporting, Invoicing, Data, Finance, Product, Healthcare 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. Quick Facts: - Remote role open to candidates across the USA - Permanent, full-time opportunity - Salary: $140,000 - $180,000 USD annually - Stock options available through Equity Incentive Plan In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining structured partner experiences including MBRs/QBRs and partnership roadmaps - Identifying and closing expansion opportunities through consultative selling - Serving as the internal voice of the partner across product, clinical, and operations teams Driving Consultative Growth (30%) - Growing relationships with existing CE partners through new service adoption - Developing and delivering pitches grounded in data and outcomes - Representing Freddie at industry events and conferences within the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Overseeing the Partnerships Success Manager responsible for invoicing, reporting, and QA processes - Ensuring operational processes are documented, reliable, and scalable We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership - Experience independently managing 10+ high-value relationships - Healthcare industry experience - Ability to build trust with mission-driven organizations - Strong business development and commercial instincts - Executive-level communication skills - Strong cross-functional collaboration skills - Experience managing direct reports - Data-driven storytelling skills - Experience with non-profit, community-based, or government-funded organizations - Ability to influence product, clinical, and data teams It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Benefits: - Flexible remote work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision coverage - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - Learning and professional development fund - Career growth and mentorship opportunities PurposeMed is committed to equal opportunity employment and encourages applications from marginalized and underrepresented communities.

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding strategic healthcare partnerships across the US and Canada for Freddie’s sexual health services. The position leads partner relationships end-to-end, drives consultative growth, builds scalable account management systems, and collaborates cross-functionally with data, finance, product, and clinical teams. This role also oversees operational excellence, partner reporting processes, and a direct report while supporting mission-driven healthcare initiatives. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience independently managing 10+ high-value relationships, Healthcare industry experience, Executive-level communication skills, Experience working with non-profit, community-based, or government-funded organizations, Ability to build trust with mission-driven organizations, Cross-functional collaboration with data, finance, product, and support teams, Ability to manage and develop direct reports, Data-driven storytelling and reporting skills, Ability to influence product, clinical, and data teams 📃 Skills: Healthcare, 340B, HRSA, QA, Reporting, Data, Finance, Product, Operations, CRM 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, including running structured MBRs/QBRs and building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing relationships with existing CE partners through new services that benefit patient care and organizational missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences within the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Overseeing the Partnerships Success Manager responsible for invoicing, data reports, and QA processes - Ensuring all operational processes are documented, reliable, and continuously improving We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership - Experience independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development and commercial instincts - Executive-level communication skills - Strong cross-functional collaboration skills - Ability to manage one direct report and develop their capabilities - Data-driven storytelling skills using utilization data and outcomes - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to influence product, clinical, and data teams It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year - Stock options through the Equity Incentive Plan Benefits: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision coverage - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage (Canada) - $500 learning fund for professional development - People Potential growth program PurposeMed is committed to being an equal-opportunity employer and encourages applications from excluded and marginalized communities.

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding healthcare partner relationships across the US and Canada. The position leads strategic account management, consultative growth initiatives, and operational excellence while collaborating cross-functionally with data, finance, product, and clinical teams. The role offers leadership responsibility, process-building ownership, and a mission-driven focus on expanding access to HIV prevention and treatment. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience managing 10+ high-value relationships independently, Healthcare industry experience, Experience with non-profit, community-based, or government-funded organizations, Executive-level communication skills, Cross-functional collaboration with data, finance, product, and support teams, Ability to identify and close growth opportunities, Experience managing and developing direct reports, Data-driven storytelling and reporting skills, Ability to influence product, clinical, and data teams 📃 Skills: Healthcare, AccountManagement, BusinessDevelopment, DataAnalysis, Reporting, CRM, QA, Finance, Product, Operations, 340B, HRSA 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, including running structured MBRs/QBRs and building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing relationships with existing CE partners by helping them access new services through Freddie - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences within the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Overseeing the Partnerships Success Manager responsible for invoicing, data reports, and QA - Ensuring operational processes are documented, reliable, and continuously improving We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development instinct - Executive-level communication skills - Strong cross-functional collaboration skills - Ability to manage and develop a direct report - Data-driven storytelling capabilities - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to influence product, clinical, and data teams It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: - $140,000 - $180,000 USD a year - Stock options through the Equity Incentive Plan What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision coverage - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund - Professional development support

🏢 Summary: Senior role responsible for building and scaling enterprise healthcare partnerships to drive virtual sleep apnea diagnosis and treatment referrals across health systems and specialty networks. The position owns the full partnership lifecycle—from prospecting and deal negotiation to launch, governance, and performance optimization—within a national telehealth platform. It focuses on creating integrated referral pathways and repeatable growth channels aligned with long-term business strategy. 🗂️ Requirements: 10+ years in healthcare business development or strategic partnerships, Experience negotiating and growing complex healthcare partnerships, Experience working with health systems, IDNs, hospital networks, specialty provider organizations, Ability to engage senior healthcare stakeholders and physician leaders, Knowledge of reimbursement models and healthcare regulatory environment, Experience with digital health platforms and modern care delivery models, Bachelor's degree 📃 Skills: Healthcare, Telehealth, DigitalHealth, Reimbursement, Regulatory, KPIs, Dashboards, Analytics, BusinessDevelopment, Negotiation 🏢 Description: Position Overview Sleep apnea affects more than 30 million Americans—and the majority are undiagnosed. The patients most at risk often sit in a cardiologist's waiting room, or walk through a hospital system every day, never connected to care. Dreem Health is the telehealth-native sleep medicine platform changing that: virtual diagnosis, treatment, and ongoing care, delivered in all 50 states. As Director, Strategic Partnerships, you won't manage a book of referral relationships. You'll build the channels that don't yet exist: integrated care pathways inside health systems, multi-site cardiology practices, and specialty organizations that become Dreem Health's highest-volume, most durable growth engines. You'll own the full arc—prospecting, deal design, negotiation, launch, and compounding activation—reporting directly to the VP, Business Development & Strategy. This role is for someone who thinks in systems, sells on clinical evidence, and measures success in patients reached; creating scaled repeatable referral volumes—not meetings held. If you've built enterprise healthcare channels from scratch and want to do it again inside a mission-driven company with real momentum, this is your seat. Key Responsibilities - Develop and manage strategic healthcare partnerships with health systems, integrated delivery networks, hospital networks, and complex provider organizations driving referrals and long-term integrations. - Create care management programs to drive repeatable referrals and create value for enterprise partnerships. - Own strategic accounts from identification through launch and growth, including account planning, stakeholder engagement, implementation coordination, and ongoing performance management. - Build and execute partnership strategies aligned to Dreem Health's business priorities and long-term growth objectives. - Conduct market scans and partner assessments to identify, prioritize, and pursue high-value growth opportunities based on Dreem Health's Channel and Partnership strategy or net-new opportunities. - Lead sourcing, evaluation, structuring, and negotiation to drive referral growth and patient volume by building scalable integrated referral pathways for sleep apnea diagnosis, treatment initiation, and long-term care management. - Partner cross-functionally with Clinical Operations, Provider Partnerships, Product, Marketing, and Analytics to ensure successful partnership execution. - Establish governance and performance management processes for enterprise partnerships, including KPIs, dashboards, business reviews, and strategic partnership growth plans. - Proactively manage risks, dependencies, and operational challenges that may impact partnership launch, adoption, or long-term performance. - Translate market and partner feedback into improved partnership models, commercial playbooks, workflow enhancements, and scalable growth strategies. Education, Experience, Skills - 10+ years of experience in healthcare business development, strategic partnerships, or health system sales, with demonstrated success negotiating, implementing, and growing complex healthcare partnerships. - Demonstrated ability to build and develop senior relationships within health systems, IDNs, hospital networks, and complex specialty provider organizations. - Strong business acumen with the ability to assess partnership opportunities in the context of broader business strategy; proven track record navigating digital health platforms and modern healthcare delivery frameworks. - Comprehensive grasp of the healthcare landscape, including reimbursement models, regulatory dynamics, and competitive market forces. - Ability to engage physician leaders on clinical outcomes and understand sleep disorders' downstream impact on cardiovascular and metabolic health. - Comfort operating in a resource-constrained, high-growth environment; ability to build playbooks from scratch and adapt quickly. - Bachelor's degree required. What We Offer - Meaningful work that directly improves peoples' lives - International team collaboration - Annual team offsite - Comprehensive health benefits (medical, dental, vision) - One Medical membership - 401(k) with company match - 20 days PTO + 10 paid holidays + 80 hours paid sick leave - Monthly phone and internet stipend Compensation - $140,000 - $160,000 base salary, depending on experience - Annual bonus opportunity in addition to base salary

🏢 Summary: Senior client-facing role focused on real-world healthcare data strategy, research design, and consultative support for life sciences and government clients. The position involves leveraging claims, EMR, lab, and other healthcare datasets to guide research initiatives, deliver insights, and support pre-sales and client education activities. Candidates are expected to combine subject matter expertise in RWD/RWE with technical proficiency in SQL or Python and strong stakeholder collaboration skills. 🗂️ Requirements: Master's degree in epidemiology, public health, statistics, math, health economics, life sciences, or related clinical field, 3+ years in a consultative client-facing role, Experience participating in RFI/RFP responses and prospective client meetings, 5+ years designing and executing RWD, epidemiology, pharmacoepidemiology, HEOR, or RWE research projects, Experience applying real-world healthcare data to research use cases, Proficiency in SQL or Python, Expertise with healthcare data types including claims, EMR, labs, and patient-reported outcomes, Knowledge of healthcare coding standards, Ability to identify and mitigate project risks, Ability to travel up to 10% 📃 Skills: SQL, Python, EMR, HEOR, RWE, RWD, ICD, CPT, HCPCS, CVX, LOINC 🏢 Description: How you will help As a Director, Real World Data Insights you will provide exceptional healthcare data expertise throughout the contract/project lifecycle. You will translate client needs into data solutions, leveraging the largest healthcare data ecosystem in the US. Your clients and colleagues will rely on you for your real world data and evidence subject matter expertise, your deep understanding of the questions life science companies are asking, your strategic and consultative decisiveness in evaluating and confidently recommending appropriate data for research needs, and your seasoned approach to helping clients get the best use out of data. What you will do - Collaborate and consult with internal stakeholders and provide expertise on data assets that will support client's research questions - Leverage medical and pharmacy claims, EMR, lab, chargemaster, SDOH, and other emerging data assets to address your clients research questions - Co-lead discovery conversations with clients and provide consultative expertise related to real-world data strategy, study design, cohort select and other project specific needs - Translate complex needs and methodologies into clear, actionable guidance for clients' cross-functional stakeholders - Use your healthcare and industry knowledge to speak to the strengths and suitability of data assets compared to industry offerings - Develop and execute on a comprehensive data strategy tailored to specific research and business needs - Guide clients in appropriately selecting and maximizing the value of integrated, disparate data sources - Serve as a trusted thought leader by providing strategic insights and recommendations beyond transactional data procurement - Educate clients by hosting post-sale training sessions to impart your expertise and recommendations on the effective use of healthcare data - Offer forward-thinking guidance on emerging data trends, novel analytic approaches, and best practices in real-world evidence generation - Prepare and deliver study specific presentations, data feasibility assessments and proposals in the pre-sales phase - Identify potential limitations or gaps early in the project lifecycle and propose mitigation strategies or solutions to enhance usability and client satisfaction - Develop internal project specification and supporting materials, including market definitions, business rules and requirements documents - Mine vast healthcare data assets using SQL or Python in search of unique insights How success is defined - Serves as a strategic partner to sales leadership throughout the opportunity lifecycle - Provides thought leadership to the broader RWD/RWE industry through publishing, presenting, and evangelizing work with government and life science clients - Executes use case-specific training and educational events for clients and users of healthcare data - Creatively and strategically positions the organization to win against the competition by building trust and credibility as a subject matter expert Required skills and experience - Master's degree in epidemiology, public health, public policy, statistics, math, health economics, life sciences, or clinical practice - At least 3 years experience in a consultative, client-facing role with participation in RFI/RFP response and prospective client meetings - At least 5 years experience designing and executing research projects in RWD, epidemiology, pharmacoepidemiology, HEOR, and/or RWE - Experience applying real-world data to healthcare and life-science related research questions across therapeutic areas - Proficient in SQL or Python and experience coaching others in standard healthcare code/scripts - Subject matter expertise across healthcare data types including claims, EMR, labs, and patient-reported outcomes - Knowledge of coding standards including ICD, CPT, HCPCS, CVX, LOINC, and NUCC taxonomy - Exceptional attention to detail and ability to identify and mitigate project risks Desired skills and experience - Knowledge of improving healthcare systems and clinical outcomes through healthcare data ecosystems - Experience planning and executing training and development programs - Strong written and verbal communication skills - Highly organized and proactive critical thinking - Ability to work in a fast-paced environment - Ability to travel for client meetings up to 10% Compensation - Base salary range: $165,000 - $190,000 plus annual bonus opportunity Hiring Locations Main office operates on a hybrid model with in-office work required three days a week for local employees. Hub Locations: - Philadelphia, Pennsylvania - Boston, Massachusetts - New York City, New York - Baltimore, Maryland - Washington, D.C. - Charlotte, North Carolina - Raleigh-Durham, North Carolina - Atlanta, Georgia - Chicago, Illinois Approved States for Remote Work: CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA. Benefits & Perks - Competitive base salary and annual bonus opportunity - Health, dental, and vision coverage starting on day 1 - 401(k) plan and equity program - Flexible hybrid and remote work options depending on location - Generous PTO and paid parental leave - Comprehensive onboarding and mentorship resources - Professional development support and annual development budget - Inclusive and equal opportunity workplace

🏢 Summary: Senior client-facing role focused on advising life sciences and healthcare clients on real-world data strategy, study design, and evidence generation using integrated healthcare datasets. The position involves consulting on data solutions, leading research-related discussions, developing data strategies, and leveraging SQL or Python to generate insights from large healthcare data ecosystems. 🗂️ Requirements: Master's degree in epidemiology, public health, public policy, statistics, math, health economics, life sciences, or clinical practice, 3+ years in a consultative client-facing role participating in RFI/RFP responses and prospective client meetings, 5+ years designing and executing RWD, epidemiology, pharmacoepidemiology, HEOR, or RWE research projects, Experience applying real-world healthcare data to life sciences research questions, Proficiency in SQL or Python, Expertise with healthcare data types including claims, EMR, labs, and patient-reported outcomes, Knowledge of healthcare coding standards, Ability to identify and mitigate project or proposal risks, Ability to travel up to 10% 📃 Skills: SQL, Python, EMR, HEOR, RWD, RWE, ICD, CPT, HCPCS, CVX, LOINC, NUCC, Claims, Epidemiology, Pharmacoepidemiology 🏢 Description: How you will help As a Director, Real World Data Insights you will provide exceptional healthcare data expertise throughout the contract/project lifecycle. You will translate client needs into data solutions, leveraging the largest healthcare data ecosystem in the US. Your clients and colleagues will rely on you for your real world data and evidence subject matter expertise, your deep understanding of the questions life science companies are asking, your strategic and consultative decisiveness in evaluating and confidently recommending appropriate data for research needs, and your seasoned approach to helping clients get the best use out of data. What you will do - Collaborate and consult with internal stakeholders and provide expertise on data assets that will support client's research questions - Leverage medical and pharmacy claims, EMR, lab, chargemaster, SDOH, and other emerging data assets to address your clients research questions - Co-lead discovery conversations with clients and provide consultative expertise related to real-world data strategy, study design, cohort select and other project specific needs - Translate complex needs and methodologies into clear, actionable guidance for clients' cross-functional stakeholders - Use your healthcare and industry knowledge to speak to the strengths and suitability of data assets compared to industry offerings - Develop and execute on a comprehensive data strategy tailored to specific research and business needs - Guide clients in appropriately selecting and maximizing the value of integrated, disparate data sources - Serve as a trusted thought leader by providing strategic insights and recommendations beyond transactional data procurement - Educate clients by hosting post-sale training sessions to impart your expertise and recommendations on the effective use of healthcare data - Offer forward-thinking guidance on emerging data trends, novel analytic approaches, and best practices in real-world evidence generation - Prepare and deliver study specific presentations, data feasibility assessments and proposals in the pre-sales phase - Identify potential limitations or gaps early in the project lifecycle and propose mitigation strategies or solutions to enhance usability and client satisfaction - Develop internal project specification and supporting materials, including market definitions, business rules and requirements documents - Mine vast data assets using SQL or Python in search of unique insights How success is defined - Serves as a strategic partner to sales leadership throughout the opportunity lifecycle - Provides thought leadership to the broader RWD/RWE industry through publishing, presenting, and evangelizing work with government and life science clients - Executes use case-specific training and educational events for clients and users of healthcare data - Creatively and strategically positions the organization against competition by building trust and credibility as a subject matter expert Required skills and experience - Master's degree in epidemiology, public health, public policy, statistics, math, health economics, life sciences, or clinical practice - At least 3 years experience in a consultative, client-facing role with participation in RFI/RFP responses and prospective client meetings - At least 5 years experience designing and executing research projects in RWD, epidemiology, pharmacoepidemiology, HEOR, and/or real world evidence generation - Experience applying real-world data to healthcare and life-science related research questions across therapeutic areas - Proficiency in SQL or Python and experience coaching others in standard code/scripts for healthcare use cases - Subject matter expertise across healthcare data types including claims, EMR, labs, and patient-reported outcomes - Knowledge of coding standards including ICD, CPT, HCPCS, CVX, LOINC, and NUCC taxonomy - Exceptional attention to detail and ability to identify and mitigate project or proposal risk Desired skills and experience - Experience planning and executing training and development programs within large enterprise life sciences contracts - Strong written and verbal communication skills - Highly organized and proactive critical thinking - Ability to work in a fast-paced environment - Ability to travel for client meetings as needed up to 10% Compensation - Base salary range: $165,000 - $190,000 plus annual bonus opportunity Hiring Locations Main office operates on a hybrid model with in-office work required three days a week for local employees in Philadelphia. Hub locations: - Philadelphia, Pennsylvania - Boston, Massachusetts - New York City, New York - Baltimore, Maryland - Washington, D.C. - Charlotte, North Carolina - Raleigh-Durham, North Carolina - Atlanta, Georgia - Chicago, Illinois Approved states for remote work: - CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, VA Benefits & Perks - Competitive base salary and annual bonus opportunity - Health, dental, and vision coverage starting on day 1 - 401(k) plan and equity program - Flexible work arrangements - Generous PTO and paid parental leave - Comprehensive onboarding and mentorship resources - Professional development support and annual development budget

🏢 Summary: Leadership role overseeing behavioral health clinical operations in the Pittsburgh market while maintaining a growing psychotherapy caseload, with an initial focus on market development and referral building. The position combines team supervision, quality oversight, and community outreach with direct evidence-based care for children and adolescents. Offers guaranteed caseload, flexible schedule, strong administrative support, and comprehensive benefits. 🗂️ Requirements: Current PA license (LPC, LMFT, LCSW, or PsyD), Minimum 3 years experience as licensed therapist, Experience working with children and/or adolescents, Reside within commuting distance of Pittsburgh, PA, Available on-site at least 3 days per week, Valid driver's license and reliable transportation, Strong communication and relationship-building skills 📃 Skills: Psychotherapy, BehavioralHealth, ClinicalSupervision, Documentation, CareCoordination, Outreach, ReferralDevelopment 🏢 Description: About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we're growing into new markets in 2026. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you'll join a collaborative, supportive, and innovative team that's shaping the future of pediatric mental health care. If you're passionate about helping children and families while growing your career, Blackbird is the place to make an impact. Join us and help change mental health care for children for the better! Position Summary As a Blackbird Behavioral Health Department Manager, you will provide leadership for a behavioral health team while also delivering excellent clinical care to your own caseload of patients. This role oversees day-to-day clinical operations, supports therapist development, ensures quality standards are met, and helps grow Blackbird's presence within the Pittsburgh market through strong community and referral relationships. During the first 90–120 days, this role will primarily focus on market development and referral relationship-building across the region. As clinic growth and patient demand increase, the manager's direct clinical caseload will gradually ramp. What makes you, you Passionate about improving behavioral health care for children, adolescents, and families Strong leader who can support clinicians while building a positive, accountable team culture Experienced in providing high-quality psychotherapy services to youth populations Relationship-focused with strong communication and partnership-building skills Collaborative and comfortable working across clinical, operational, and community teams Growth-oriented, adaptable, and excited to help expand services within the market Organized, resourceful, and comfortable balancing clinical and operational priorities How you'll make an impact Oversee clinical operations and support quality patient care Supervise, mentor, and support therapist development and productivity Provide onboarding and training on clinical workflows and documentation standards Deliver evidence-based psychotherapy services as caseload ramps Build relationships with local pediatricians, PCPs, schools, universities, therapists, and community organizations through hosting provider meetings, delivering presentations, and tapping into networking opportunities within the market Drive community outreach efforts and develop tight partnerships resulting in strong inbound referral flow Collaborate with Operations, Care Navigation, Marketing, HR, and Clinical Leadership teams Support recruitment, retention, and team development efforts Maintain high standards for clinical documentation and patient outcomes The basics you'll need Required: Current PA license (LPC, LMFT, LCSW, or PsyD) and willingness to cross license other states. Minimum 3 years of experience as a licensed therapist Experience working with children and/or adolescents Strong communication and relationship-building skills Valid driver's license and reliable transportation Must reside within commuting distance of Pittsburgh, PA Available on-site a minimum of 3 days per week Preferred: Ability to supervise pre-licensed therapists Experience in outreach, provider relations, or referral development Experience in behavioral health leadership or operations Why Blackbird is unique Immediate referrals available; guaranteed caseload and patient-facing hours Flexible schedule Full credentialing services provided Clinical development and ongoing trainings Excellent administrative support Weekly paid clinical consultations Supportive and experienced leadership team Opportunities for career growth Benefits Medical, Dental & Vision coverage 401(k) with company match Employer-paid life insurance coverage Professional Liability Insurance Generous paid time off Mileage reimbursement and travel stipend Salary Range $95,000—$115,000 USD To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child's brain, body, and behavior work together. "It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone." Fostering an inclusive environment: Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type.