Director of Partner Success (USA)

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding healthcare partner relationships across the US and Canada. The position leads strategic account management, consultative growth initiatives, and operational excellence while collaborating cross-functionally with data, finance, product, and clinical teams. The role offers leadership responsibility, process-building ownership, and a mission-driven focus on expanding access to HIV prevention and treatment. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience managing 10+ high-value relationships independently, Healthcare industry experience, Experience with non-profit, community-based, or government-funded organizations, Executive-level communication skills, Cross-functional collaboration with data, finance, product, and support teams, Ability to identify and close growth opportunities, Experience managing and developing direct reports, Data-driven storytelling and reporting skills, Ability to influence product, clinical, and data teams 📃 Skills: Healthcare, AccountManagement, BusinessDevelopment, DataAnalysis, Reporting, CRM, QA, Finance, Product, Operations, 340B, HRSA 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, including running structured MBRs/QBRs and building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing relationships with existing CE partners by helping them access new services through Freddie - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences within the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Overseeing the Partnerships Success Manager responsible for invoicing, data reports, and QA - Ensuring operational processes are documented, reliable, and continuously improving We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development instinct - Executive-level communication skills - Strong cross-functional collaboration skills - Ability to manage and develop a direct report - Data-driven storytelling capabilities - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to influence product, clinical, and data teams It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: - $140,000 - $180,000 USD a year - Stock options through the Equity Incentive Plan What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision coverage - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund - Professional development support

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding strategic healthcare partnerships across the US and Canada for Freddie. The position leads partner relationships, consultative growth initiatives, and operational excellence while collaborating cross-functionally with data, finance, product, and clinical teams. The role includes team leadership, strategic influence, and responsibility for building scalable account management processes in the healthcare and 340B ecosystem. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience managing 10+ high-value relationships independently, Healthcare industry experience, Executive-level communication skills, Experience working with non-profit, community-based, or government-funded organizations, Ability to manage and develop direct reports, Cross-functional collaboration with data, finance, product, and support teams, Data-driven storytelling and reporting skills, Business development and consultative selling experience, Ability to influence product, clinical, and data teams 📃 Skills: Healthcare, 340B, HRSA, QA, Data, Finance, Product, Operations, CRM, Reporting 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience. We are proud to be ranked #2 on Deloitte's 2024 list of Canada's 50 fastest-growing tech companies and recognized as one of Canada's Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way! Location - Remote (USA) Though we have an office based in Calgary, this is a remote position that is open to candidates across the USA. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences to build upon Freddie's reputation in the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA'd - Ensure all operational processes are documented, reliable, and improving over time We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development instinct - Executive-level communication skills - Strong cross-functional instinct across data, finance, product, and support teams - Commercial instinct and consultative partnership approach - Ability to manage one direct report and develop their capabilities over time - Data-driven storytelling skills - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to navigate and influence collaborating teams such as product, clinical, and data It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year Earn stock options through our Equity Incentive Plan. Why you should join us: - Be part of a collaborative and mission-driven team - Make an impact by expanding access to affirming healthcare - Inclusive and supportive work environment What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision care - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund for professional development - People Potential growth program PurposeMed is committed to being an equal-opportunity employer and encourages applicants from excluded and marginalized communities to apply.

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding healthcare partnerships across the US and Canada for Freddie’s sexual health services. The position leads strategic partner relationships, consultative growth initiatives, and operational excellence while collaborating cross-functionally with product, data, finance, and clinical teams. This role also oversees partner success operations and helps shape scalable account management systems and processes. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience independently managing 10+ high-value relationships, Healthcare industry experience, Executive-level communication skills, Experience working with non-profit, community-based, or government-funded organizations, Ability to manage and develop direct reports, Strong cross-functional collaboration skills, Data-driven storytelling and reporting skills, Business development and consultative selling experience, Ability to influence product, clinical, and data teams 📃 Skills: 340B, HRSA, QA, Reporting, Invoicing, Data, Finance, Product, Healthcare 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. Quick Facts: - Remote role open to candidates across the USA - Permanent, full-time opportunity - Salary: $140,000 - $180,000 USD annually - Stock options available through Equity Incentive Plan In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining structured partner experiences including MBRs/QBRs and partnership roadmaps - Identifying and closing expansion opportunities through consultative selling - Serving as the internal voice of the partner across product, clinical, and operations teams Driving Consultative Growth (30%) - Growing relationships with existing CE partners through new service adoption - Developing and delivering pitches grounded in data and outcomes - Representing Freddie at industry events and conferences within the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Overseeing the Partnerships Success Manager responsible for invoicing, reporting, and QA processes - Ensuring operational processes are documented, reliable, and scalable We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership - Experience independently managing 10+ high-value relationships - Healthcare industry experience - Ability to build trust with mission-driven organizations - Strong business development and commercial instincts - Executive-level communication skills - Strong cross-functional collaboration skills - Experience managing direct reports - Data-driven storytelling skills - Experience with non-profit, community-based, or government-funded organizations - Ability to influence product, clinical, and data teams It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Benefits: - Flexible remote work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision coverage - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - Learning and professional development fund - Career growth and mentorship opportunities PurposeMed is committed to equal opportunity employment and encourages applications from marginalized and underrepresented communities.

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding strategic healthcare partnerships across the US and Canada. The position leads partner relationships end-to-end, drives consultative growth, builds scalable account management systems, and collaborates cross-functionally to improve access to HIV prevention and treatment services. Includes leadership responsibilities, strategic influence, and healthcare partnership development in a mission-driven healthtech environment. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience independently managing 10+ high-value relationships, Healthcare industry experience, Ability to build trust with mission-driven organizations, Executive-level communication skills, Cross-functional collaboration experience with data, finance, product, and support teams, Business development and commercial growth experience, Experience managing direct reports, Data-driven storytelling and reporting skills, Experience with non-profit, community-based, or government-funded organizations, Ability to influence product, clinical, and data teams 📃 Skills: CRM, Healthcare, 340B, HRSA, QA, Reporting, Invoicing, Data, Finance, Product 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences to build upon Freddie's reputation in the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA'd - Ensure all operational processes are documented, reliable, and improving over time We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development instinct - Executive-level communication skills - Strong cross-functional instinct - Commercial instinct - The ability to manage one direct report and develop their capabilities over time - Data-driven storytelling - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to navigate and influence collaborating teams such as product, clinical, and data It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year - Earn stock options through the Equity Incentive Plan What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision care - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund - Professional development support

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding strategic healthcare partnerships across the US and Canada. The position leads partner relationships, consultative growth initiatives, and operational excellence while collaborating cross-functionally with data, finance, product, and clinical teams. Ideal candidates have extensive healthcare partnership management experience and strong data-driven communication and business development skills. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience independently managing 10+ high-value relationships, Healthcare industry experience, Executive-level communication skills, Experience working with non-profit, community-based, or government-funded organizations, Ability to manage and develop direct reports, Strong cross-functional collaboration skills, Data-driven storytelling and reporting skills, Ability to identify and close partnership growth opportunities, Experience influencing product, clinical, and data teams 📃 Skills: Healthcare, 340B, HRSA, QA, Data, Finance, Product, Operations, Reporting, Invoicing 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from Calgary, Mississauga, Toronto, and San Antonio, they provide our patients with an integrated, end-to-end healthcare experience. We are proud to be ranked #2 on Deloitte's 2024 list of Canada's 50 fastest-growing tech companies and recognized as one of Canada's Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most—and we make sure to have fun along the way! Location - Remote (USA) Though we have an office based in Calgary, this is a remote position that is open to candidates across the USA. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences to build upon Freddie's reputation in the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA'd. Accountable for accuracy and partner trust; not expected to do the manual work - Ensure all operational processes are documented, reliable, and improving over time. The goal: if any person in this function left tomorrow, someone else could pick up We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations (non-profits, community health, government-funded entities, or similar) - Healthcare industry experience - Strong business development instinct—you spot growth opportunities and position them as value-add, not upsell - Executive-level communication skills—you hold your own with clinic CEOs, CMOs, and board members without needing coaching or hand-holding - Strong cross-functional instinct—you naturally work across data, finance, product, and support teams to unblock issues and build better systems, not just escalate problems - Commercial instinct—you see opportunities to deepen partnerships, frame them as value-add, and close them through trust, not pressure - The ability to manage one direct report and develop their capabilities over time - Data-driven storytelling—you can turn utilization data and outcomes into a narrative that resonates with a clinic director - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to navigate and influence collaborating teams such as product, clinical, and data to ensure the partner's voice translates into high-impact realities It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year Earn stock options through our Equity Incentive Plan. Why you should join us: - Be part of a team focused on solving healthcare accessibility challenges - Provide compassionate, affirming care to underserved communities - Inclusive and affirming workplace culture What we're offering: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision care - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage - $500 learning fund for professional development - People Potential growth program PurposeMed is committed to being an equal-opportunity employer and encourages applications from excluded and marginalized communities.

🏢 Summary: Remote Director of Partner Success role focused on managing and expanding strategic healthcare partnerships across the US and Canada for Freddie’s sexual health services. The position leads partner relationships end-to-end, drives consultative growth, builds scalable account management systems, and collaborates cross-functionally with data, finance, product, and clinical teams. This role also oversees operational excellence, partner reporting processes, and a direct report while supporting mission-driven healthcare initiatives. 🗂️ Requirements: 7+ years in partnership management, strategic account management, or client leadership, Experience independently managing 10+ high-value relationships, Healthcare industry experience, Executive-level communication skills, Experience working with non-profit, community-based, or government-funded organizations, Ability to build trust with mission-driven organizations, Cross-functional collaboration with data, finance, product, and support teams, Ability to manage and develop direct reports, Data-driven storytelling and reporting skills, Ability to influence product, clinical, and data teams 📃 Skills: Healthcare, 340B, HRSA, QA, Reporting, Data, Finance, Product, Operations, CRM 🏢 Description: About us: PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month. PurposeMed consists of three complex care business units: Freddie, Frida, and Foria, and partners with Affirming Care Pharmacy. Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA. Frida transforms the lives of patients through easier access to adult ADHD diagnosis and fast, affordable treatment. Foria provides trans, non-binary, and gender-diverse Canadians with specialized, gender-affirming healthcare. Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Who we hope to find: We're looking for a Director of Partner Success to own the health of Freddie's most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. You'll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint. By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business. In this role, you'll make an impact by: Cultivating Strategic Partner Relationships (50%) - Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion - Defining what an 11/10 experience looks like for our partners, including running structured MBRs/QBRs and building partnership roadmaps - Identifying and closing expansion opportunities through consultative, partnership-oriented selling - Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams Driving Consultative Growth (30%) - Strategically growing relationships with existing CE partners through new services that benefit patient care and organizational missions - Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment - Representing Freddie at industry events and conferences within the 340B and community health ecosystem Optimizing Operational Excellence (20%) - Overseeing the Partnerships Success Manager responsible for invoicing, data reports, and QA processes - Ensuring all operational processes are documented, reliable, and continuously improving We need someone who has: - 7+ years in partnership management, strategic account management, or client leadership - Experience independently managing 10+ high-value relationships - Demonstrated ability to build trust and credibility with mission-driven organizations - Healthcare industry experience - Strong business development and commercial instincts - Executive-level communication skills - Strong cross-functional collaboration skills - Ability to manage one direct report and develop their capabilities - Data-driven storytelling skills using utilization data and outcomes - Experience working with non-profit, community-based, or government-funded organizations - Proven ability to influence product, clinical, and data teams It would also be great if you have: - Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance - Experience in LGBTQ+ health, HIV/AIDS services, or health equity Compensation: $140,000 - $180,000 USD a year - Stock options through the Equity Incentive Plan Benefits: - Remote-friendly work environment - 20 vacation days - Annual winter break closure - Comprehensive medical, dental, and vision coverage - 8 health/sick days - Extended mental health coverage - Gender-affirming care coverage (Canada) - $500 learning fund for professional development - People Potential growth program PurposeMed is committed to being an equal-opportunity employer and encourages applications from excluded and marginalized communities.

🏢 Summary: Senior sales leadership role responsible for driving end-to-end telehealth partner and channel revenue in a regulated 503A/503B compounding environment. The position owns full-cycle enterprise sales, from demand generation through complex deal structuring and closing, leveraging AI-driven forecasting and CRM tools to build scalable, compliant growth. The role requires deep experience in telehealth or digital health enterprise sales and strong executive-level negotiation capabilities. 🗂️ Requirements: 10+ years enterprise or strategic sales experience in telehealth, digital health, or healthcare technology, Proven track record closing large, complex, multi-stakeholder enterprise deals, Experience in regulated healthcare environments, Expertise in complex deal structuring and revenue growth strategy, Advanced proficiency in AI-driven forecasting and CRM systems, Ability to lead cross-functional teams across sales, technology, operations, and finance, Bachelor’s degree or equivalent experience 📃 Skills: AI, CRM, Forecasting, Analytics, Sales, Negotiation, Telehealth, DigitalHealth, HealthcareTechnology, DataAnalysis 🏢 Description: POSITION SUMMARY The Head of Telehealth Partnerships / Channel Sales owns telehealth partner and channel revenue end-to-end, driving scalable, compliant growth across Empower's 503A/503B environment. This role carries the full sales cycle—from demand generation and partner sourcing through qualification, deal structuring, and closing—positioning Empower's compounding and fulfillment capabilities to telehealth platforms, digital health companies, and provider groups. The leader builds and converts a durable pipeline, deepens existing partner relationships to expand share, and diversifies the partner book beyond GLP-1 into the broader compounded portfolio. Operating in a highly regulated, high-throughput market, this leader pairs commercial rigor with fluency in the compounding regulatory landscape, and uses AI-assisted forecasting and CRM discipline to improve pipeline visibility and predictability. Full-Cycle Telehealth Sales (Demand Generation to Close) Demand Generation: Generate top-of-funnel demand for Empower's telehealth fulfillment offering through targeted outbound, conference and industry presence, referrals, and marketing partnerships—building awareness and a steady flow of qualified partner opportunities. Business Development: Own new telehealth revenue generation, identifying high-value partners and leveraging AI-driven insights to qualify, prioritize, and close opportunities that drive scalable growth. Deal Structuring: Lead end-to-end deal structuring, aligning pricing, product, and operational capabilities using AI modeling to ensure long-term value creation and sustainable partnerships. Pipeline Ownership: Build and manage a robust telehealth pipeline using AI forecasting tools to drive visibility, prioritize efforts, and accelerate conversion across complex sales cycles. Strategic Deal Leadership Pursuit Strategy: Develop and execute complex deal strategies, leveraging AI analytics to assess stakeholders, risks, and competitive dynamics across long-cycle enterprise sales processes. Cross-Functional Leadership: Coordinate Sales, Technology, Operations, Finance, and executive teams using structured cadences and AI tools to maintain deal momentum and alignment. Cycle Management: Drive disciplined execution across extended sales cycles using AI insights to remove blockers, optimize timing, and increase close probability. Executive Relationship Management Executive Engagement: Build trusted relationships with senior executives, using data and AI insights to communicate value and align telehealth solutions to strategic priorities. Value Articulation: Clearly position Empower's differentiated capabilities using AI-supported analytics to demonstrate ROI, outcomes, and competitive advantage. Negotiation Leadership: Lead complex negotiations with executive stakeholders using structured frameworks and AI scenario modeling to achieve favorable outcomes. Forecasting and Sales Discipline Forecast Accuracy: Own pipeline forecasting using AI-driven tools to deliver accurate, data-backed projections and inform leadership decision-making. Deal Visibility: Maintain clear tracking of deal stages, risks, and timelines using CRM systems and AI dashboards to ensure transparency and accountability. Performance Discipline: Establish rigorous sales operating rhythms leveraging AI insights to drive consistency, predictability, and continuous performance improvement. Internal Alignment Strategic Partnership: Partner with Strategic Sales Pursuits to align on opportunity selection, prioritization, and execution using shared data and AI tools. Commercial Leadership: Serve as internal leader for telehealth sales, aligning stakeholders across commercial, operational, and technical teams. Execution Alignment: Ensure seamless coordination across functions using structured processes and AI tools to drive efficient, high-quality deal execution. KNOWLEDGE AND SKILLS Expertise in enterprise sales strategy, complex deal structuring, and revenue growth within telehealth or digital health environments leveraging AI tools effectively. Strong systems thinking with the ability to align commercial strategy, operations, and technology in highly regulated healthcare environments requiring precision and scalability. Advanced proficiency in AI-driven forecasting, CRM systems, and data analytics tools to improve decision-making, pipeline visibility, and sales performance outcomes. Exceptional executive communication, negotiation, and stakeholder management skills driving alignment and influence across cross-functional and external leadership teams. EXPERIENCE AND QUALIFICATIONS 10 or more years of experience in enterprise or strategic sales within telehealth, digital health, or healthcare technology environments. Proven success closing large, complex deals with sophisticated buyers across multi-stakeholder, long-cycle enterprise sales environments. Strong executive presence, negotiation expertise, and demonstrated ability to lead cross-functional teams to drive successful deal outcomes. Bachelor's degree required, or equivalent experience with demonstrated performance in high-growth, regulated, or technology-driven organizations. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Leadership role responsible for driving inbound sales pipeline growth, market expansion, and revenue acceleration within a highly regulated pharmacy environment. The position leads sales development strategy, team performance, AI-driven analytics adoption, and cross-functional collaboration to optimize forecasting, prospecting, and operational execution. Focused on scalable processes, compliance, and data-driven decision-making to achieve aggressive commercial targets. 🗂️ Requirements: Bachelor's degree in Business, Marketing, Communications, Healthcare Administration or related field, Minimum 5 years experience in sales development, business development, inside sales, or commercial operations, Minimum 3 years direct people leadership experience, Experience with CRM platforms and sales engagement technologies, Experience using AI-enabled analytics and business tools, Strong knowledge of inbound sales methodologies and pipeline management, Experience in regulated, fast-paced environments, Valid driver's license 📃 Skills: CRM, AI, Analytics, Forecasting, Automation, Reporting, Segmentation, LeadScoring, Dashboards, Workflow, SalesEngagement 🏢 Description: POSITION SUMMARY The Manager, Sales Development drives pipeline generation, market expansion, and revenue acceleration by leading a high-performing inbound sales organization within a hyper-growth, highly regulated 503A and 503B pharmacy environment. This role owns sales development strategy, prospecting execution, talent performance, forecasting accuracy, and cross-functional alignment across commercial operations, marketing, analytics, and customer engagement initiatives. The leader leverages AI as a force multiplier to increase speed, scale, lead quality, workflow efficiency, and data-driven decision-making while strengthening operational rigor and customer acquisition outcomes. RESPONSIBILITIES Sales Leadership Pipeline Ownership: Lead and optimize the sales development function by establishing scalable inbound strategies, driving qualified pipeline growth, and aligning prospecting priorities with enterprise revenue objectives. Utilize AI-enabled analytics, workflow automation, and performance intelligence tools to improve targeting precision, accelerate conversion velocity, and enhance forecasting accuracy. Coach high-performing teams through structured accountability, measurable execution standards, and continuous development practices. Talent Development: Recruit, develop, and retain high-performing sales development talent within a fast-paced, highly regulated healthcare environment. Implement structured onboarding, coaching frameworks, and performance management processes. Leverage AI-driven coaching insights, conversation intelligence, and productivity analytics to personalize development plans and accelerate performance outcomes. Performance Execution: Drive operational excellence through disciplined management of sales activity metrics, pipeline health, prospect engagement, and conversion performance. Establish rigorous performance expectations and implement corrective actions to improve efficiency and accountability. Utilize AI-powered dashboards, predictive insights, and reporting tools to strengthen decision-making and optimize resource allocation. Market Expansion Prospecting Strategy: Design and execute targeted inbound prospecting initiatives that expand market reach and accelerate customer acquisition. Partner with marketing, sales leadership, and commercial operations to align outreach strategies with business priorities. Utilize AI-enabled segmentation, lead scoring, and behavioral insights to improve prospect quality and engagement strategies. Customer Engagement: Establish consistent communication standards and data-informed outreach strategies aligned with growth objectives. Collaborate cross-functionally to ensure seamless customer experiences while maintaining regulatory compliance. Leverage AI-supported engagement tools and automation platforms to increase responsiveness and improve conversion effectiveness. Growth Alignment: Align sales development initiatives with enterprise growth strategy by translating priorities into measurable execution plans and operational targets. Apply AI-enabled forecasting, trend analysis, and performance monitoring tools to identify opportunities and accelerate growth initiatives. Operational Excellence Process Optimization: Improve sales development processes and workflows to support scalability and execution rigor. Establish performance benchmarks and implement solutions that enhance productivity and customer acquisition outcomes. Utilize AI-driven automation and reporting capabilities to streamline activities and improve data accuracy. Data Governance: Ensure integrity and accuracy across sales development data and reporting systems. Partner with commercial operations and analytics teams to standardize measurement practices and improve business intelligence. Leverage AI-powered analytics platforms to identify trends and optimize pipeline management. Compliance Management: Maintain adherence to organizational policies and regulatory requirements within a highly regulated environment. Reinforce accountability and ethical conduct across all sales development activities. Utilize AI-enabled monitoring tools and workflow controls to strengthen compliance visibility and reduce operational risk. Cross-Functional Collaboration Strategic Partnership: Build collaborative partnerships across sales, marketing, analytics, customer engagement, and operational teams to support scalable growth. Utilize AI-supported collaboration platforms and reporting tools to improve transparency and execution. Business Communication: Deliver clear communication to executive leadership and stakeholders regarding performance results and strategic priorities. Translate complex data into actionable business insights using AI-driven reporting and visualization tools. Innovation Leadership: Identify emerging technologies and process enhancements to strengthen sales development effectiveness. Encourage continuous learning and data-driven experimentation while maintaining operational discipline within a regulated environment. KNOWLEDGE AND SKILLS - Expertise leading sales development organizations and inbound prospecting strategies - Proficiency with CRM platforms, sales engagement technologies, AI-enabled analytics tools, forecasting systems, workflow automation, and reporting tools - Strong communication, coaching, and stakeholder management skills - Ability to optimize business processes and implement scalable solutions in regulated environments EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or related field required; Master's preferred - Minimum 5 years of progressive experience in sales development, business development, inside sales, or commercial operations leadership - Minimum 3 years of direct people leadership experience - Experience utilizing CRM platforms, sales engagement technologies, analytics tools, and AI-enabled business solutions - Strong understanding of inbound sales methodologies, prospecting strategies, and pipeline management - Experience operating within highly regulated, fast-paced environments - Valid driver's license required - Preferred certifications: CSP, CBDP, SSLC or related credentials Employee Benefits, Health and Wellness: Comprehensive benefits including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: Role requires frequent communication, prolonged stationary work, regular computer use, movement around the office and campus, and physical activities such as standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.

🏢 Summary: Customer Success Manager role focused on managing the full post-sale customer lifecycle within a regulated healthcare and pharmacy environment. The position emphasizes customer onboarding, retention, operational coordination, predictive analytics, AI-driven insights, and cross-functional collaboration to improve customer outcomes and support scalable growth. Candidates should have experience with CRM, BI tools, customer success operations, and healthcare-related environments. 🗂️ Requirements: 2–5 years in Customer Success, healthcare operations, patient services, specialty pharmacy, or regulated enterprise support, Bachelor's degree in healthcare administration, life sciences, nursing, public health, operations, health informatics, supply chain, or equivalent experience, Proficiency with Salesforce CRM, Experience with customer success platforms, Strong Excel skills, Experience with Tableau or Power BI, Knowledge of customer lifecycle management and retention strategies, Ability to use analytics, automation, and AI-driven tools, Strong analytical and communication skills, HIPAA training required 📃 Skills: Salesforce, Excel, Tableau, PowerBI, Gainsight, AI, CRM, Analytics, Automation, HIPAA, QBRs, EBRs 🏢 Description: POSITION SUMMARY The Customer Success Manager drives measurable customer outcomes by owning the complete post-sale lifecycle across assigned 503A and 503B customer portfolios, ensuring adoption, retention, satisfaction, and renewal readiness while advancing strategic growth objectives. This role orchestrates cross-functional execution, translates customer insights into scalable improvements, and proactively mitigates operational risk within a highly regulated, hyper-growth environment. Leveraging AI as a force multiplier, the Customer Success Manager accelerates decision-making, prioritization, predictive risk identification, customer engagement, and operational quality through data-driven intelligence and automation. RESPONSIBILITIES Customer Lifecycle Management - Lifecycle Ownership: Serve as the single accountable owner for assigned customer relationships throughout the post-sale lifecycle, leading onboarding, adoption, enablement, customer health monitoring, retention activities, and renewal readiness. Leverage AI-powered customer insights, predictive health scoring, and workflow automation to proactively identify risks, personalize engagement strategies, improve decision-making, and consistently deliver exceptional customer outcomes aligned with quality, compliance, and growth objectives. - Success Planning: Develop, execute, and continuously refine customer success plans that align customer goals with therapies, services, and operational capabilities. Utilize AI-enabled analytics to prioritize opportunities, monitor adoption milestones, identify emerging risks, and recommend data-driven interventions that improve utilization, strengthen customer confidence, accelerate value realization, and support long-term retention within a highly regulated 503A and 503B environment. - Relationship Excellence: Build trusted relationships through proactive communication, consultative guidance, and responsive customer engagement that strengthens satisfaction and loyalty. Apply AI-assisted sentiment analysis, communication recommendations, and customer intelligence to anticipate evolving needs, resolve concerns efficiently, capture meaningful feedback, and reinforce commitment to service excellence, innovation, and patient-focused outcomes. Customer Enablement and Operational Excellence - Customer Enablement: Lead onboarding, education, and ongoing customer coaching to ensure safe, compliant, and effective use of therapies, products, and workflows. Utilize AI-supported learning recommendations, knowledge resources, and personalized enablement strategies to accelerate customer proficiency, improve operational consistency, increase independence, and maximize long-term customer success while maintaining regulatory compliance. - Operational Coordination: Collaborate closely with Customer Service, Pharmacy Operations, Manufacturing, Fulfillment, Quality, Medical Affairs, Product Management, and Commercial teams to resolve customer challenges and improve service delivery. Leverage AI-enabled workflow visibility, intelligent case prioritization, and cross-functional insights to accelerate issue resolution, improve communication, reduce recurring problems, and enhance the overall customer experience without duplicating operational responsibilities. - Performance Monitoring: Monitor customer adoption, utilization, engagement, adherence, and operational performance using CRM, business intelligence, and AI-powered analytics tools. Translate performance trends into actionable recommendations, coordinate timely interventions, maintain accurate customer documentation, and ensure reliable reporting that supports informed decision-making, operational excellence, and scalable customer success execution. Business Insights and Continuous Improvement - Insight Generation: Capture customer feedback, operational observations, and engagement trends to identify opportunities that improve products, services, processes, and customer experiences. Utilize AI-driven analytics, pattern recognition, and predictive insights to transform customer intelligence into meaningful recommendations that support innovation, operational improvements, and organizational decision-making. - Risk Management: Continuously evaluate customer health indicators, engagement patterns, operational performance, and compliance considerations to proactively identify and mitigate risks before they impact customer outcomes. Apply AI-powered predictive monitoring and root-cause analysis to prioritize corrective actions, coordinate escalations, strengthen business continuity, and maintain customer confidence within a highly regulated operating environment. - Continuous Improvement: Contribute to scalable operational excellence by documenting best practices, improving customer success playbooks, standardizing workflows, and supporting organizational learning initiatives. Leverage AI-assisted process optimization, workflow automation, and knowledge management to improve execution quality, increase efficiency, enhance customer satisfaction, and enable sustainable growth across the Customer Success organization. KNOWLEDGE AND SKILLS - Demonstrated expertise with Salesforce CRM, Customer Success platforms, Microsoft Excel, Tableau or Power BI, AI-enabled analytics, workflow automation, and customer intelligence technologies. - Strong knowledge of customer lifecycle management, onboarding, enablement, customer health scoring, retention strategies, renewal readiness, risk management, and continuous improvement methodologies. - Exceptional communication, executive relationship management, strategic planning, problem-solving, collaboration, coaching, facilitation, and cross-functional leadership skills. - Proven ability to leverage artificial intelligence, predictive analytics, automation technologies, and data-driven decision-making to improve operational efficiency, customer satisfaction, execution quality, scalability, and organizational performance. EXPERIENCE AND QUALIFICATIONS - 2–5 years in Customer Success, healthcare operations, patient services, specialty pharmacy, or regulated enterprise support roles. - Bachelor's degree in healthcare administration, life sciences, nursing, public health, operations, health informatics, supply chain, or equivalent experience. - Proficiency with CRM (Salesforce), customer success platforms and BI tools (Tableau/Power BI); strong Excel. - Experience using analytics, risk models, or AI-driven tools preferred. - Proven success-coaching, training, and enablement abilities; strong analytical and communication skills. - Proactive, ownership-driven, outcome-focused mindset. - Experience in specialty pharmacy, compounding (503A/503B), healthcare SaaS, regulated environments, patient adherence programs, or institutional workflows is preferred. - Familiarity with QBRs/EBRs and Customer Success platforms (e.g., Gainsight) is desirable. - Formal training/working knowledge of USP<797>/<800> or other compounding standards is desirable. - HIPAA training required on hire and annually. - Preferred certifications: CCSM, Lean, Six Sigma. Employee Benefits, Health and Wellness - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements - Frequent computer and office device usage - Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, and crawling - Ability to remain stationary for extended periods

🏢 Summary: Senior Manager of Financial Planning and Analysis role driving strategic finance, AI-enabled forecasting, and regulatory-compliant financial operations in a 503A/503B pharmaceutical environment. The position leads budgeting, performance metrics, risk management, and executive reporting while integrating AI to enhance accuracy, scalability, and decision-making. Requires strong FP&A leadership experience, financial modeling expertise, and knowledge of regulated healthcare environments. 🗂️ Requirements: Bachelor’s degree in Finance, Business Administration, or related field, Proven experience in financial planning and analysis, Demonstrated expertise in AI-driven financial processes, Experience with regulatory compliance in regulated environments (503A/503B), Expertise in financial modeling and forecasting, Executive-level reporting experience, Strong analytical and strategic decision-making skills 📃 Skills: FP&A, FinancialModeling, Forecasting, AI, DataAnalytics, Budgeting, RiskManagement, Compliance, Reporting, Visualization 🏢 Description: Position Summary: As the Senior Manager of Financial Planning and Analysis, you will drive business impact through strategic financial leadership in a hyper-growth, highly regulated 503A/503B environment. You will take ownership of financial planning processes, leveraging AI to enhance speed, scale, quality, and decision-making. You will spearhead initiatives to optimize financial performance, ensure regulatory compliance, and deliver insights that facilitate informed decision-making. Responsibilities: Strategic Finance - Lead comprehensive financial analysis to identify trends, variances, and opportunities, integrating AI-driven insights to enhance decision-making. - Develop risk management frameworks and contingency plans aligned with organizational risk tolerance. - Champion the integration of artificial intelligence in financial planning processes to enhance forecasting accuracy and efficiency. Financial Operations - Optimize financial operations through process improvements and AI automation. - Oversee the budgeting process, ensuring alignment with strategic goals and financial targets. - Design and implement performance metrics to track financial health and organizational performance. Leadership and Collaboration - Foster a high-performance team culture focused on strategic thinking and execution. - Build cross-functional partnerships to align financial strategies with business objectives. - Provide executive-level reporting with clear analyses and strategic recommendations. Innovation and Growth - Drive development and execution of growth strategies leveraging financial insights and AI capabilities. - Ensure compliance with 503A/503B regulatory requirements in all financial activities. - Champion continuous improvement in financial planning capabilities. Knowledge and Skills: - Expertise in financial modeling, forecasting, and analysis with AI integration. - Proficiency in AI and data analytics for strategic financial decisions. - Strong leadership and communication skills. Experience and Qualifications: - Bachelor’s degree in Finance, Business Administration, or related field; MBA or CFA preferred. - Proven experience in financial planning and analysis with strategic leadership responsibility. - Demonstrated expertise in AI-driven financial processes and regulatory compliance. - Strong analytical, strategic thinking, and decision-making abilities. Employee Benefits, Health and Wellness: - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements: - Ability to remain in a stationary position for extended periods. - Frequent use of hands and fingers to operate computer and office equipment. - Regular movement around the office and corporate campus. - Ability to stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl as needed.