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June 24, 2026

Product Manager, Client Portal

Junior • Remote

140,004 - 159,996 USD/yr

Location: Remote (EST/CST preferred), NYC area encouraged

About the Role

We're seeking a driven, analytically strong Product Manager to lead the continued evolution of the Client Portal — the customer-facing application that enables employers to access performance data, track implementation progress, collaborate with Rightway, and understand the impact of their pharmacy benefit.

The Client Portal is an established product used regularly by customers who are eager for deeper analytics, more self-service insight, and greater transparency into implementation and renewal workflows. This role will transform the portal into a scalable self-serve analytics product and structured implementation platform that strengthens client retention and supports sales conversations.

You will lead a dedicated squad of 3–4 U.S.-based engineers and a designer, partnering cross-functionally across Client Success, Implementation, Analytics, Sales, Operations, and Legal.

What You'll Do

  • Define and execute the Client Portal roadmap.
  • Design and ship intuitive dashboards covering pharmacy cost drivers, utilization trends, population health insights, prior authorizations, and ROI.
  • Build scalable, flexible reporting capabilities to reduce custom analytics requests.
  • Ensure reporting accuracy, instrumentation, and long-term scalability.
  • Create actionable clinical "chase lists" with prioritized member insights and intervention opportunities.
  • Develop structured implementation tracking and workflow tools.
  • Streamline document sharing, renewal workflows, and client collaboration.
  • Translate stakeholder needs into requirements, user stories, and measurable success metrics.
  • Lead backlog prioritization and agile ceremonies.
  • Continuously iterate using product analytics and customer feedback.

Who You Are

  • 2–4 years of product management experience delivering digital products.
  • Experience building or enhancing B2B SaaS products, dashboards, or workflow tools.
  • Strong analytical foundation and comfort working with data.
  • Experience shipping iteratively with engineering and design teams.
  • Experience in healthcare benefits, PBM, pharmacy, or employer-sponsored health plans.
  • Experience building analytics or reporting products.
  • Familiarity with healthcare performance metrics and outcomes measurement.
  • Experience collaborating with client-facing or operational teams.

Compensation

$140,000 - $160,000 annually, in addition to bonus and equity. Compensation is determined by geographic location, experience, and qualifications.

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