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July 16, 2026

Compliance Specialist

Mid • On-site

129,996 - 135,000 USD/yr

Mesa, AZ

Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.

Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.

We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.

Mission

Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.

Schedule and Compensation

1st Shift | 9:00 AM – 5:00 PM MST

Compensation Range: $130,000 - $135,000

Position Overview

The Partnership Compliance Manager is a licensed pharmacist dedicated exclusively to managing provider and clinic relationships from a compliance standpoint. With approximately 3,500 clinics in the onboarding pipeline, this role will build and entirely own Strive's partner-facing compliance infrastructure - including proactive provider education, sales team compliance training, and strategic clinic liaison engagement. This is a highly focused, standalone function; it does not absorb unrelated compliance tasks or support general compliance operations.

Key Responsibilities

  • Serve as the compliance escalation point for the Onboarding team on complex, non-standard credential issues including residential address determinations, multi-location configurations, telehealth distinctions, DBA discrepancies, and prescriber anomalies.
  • Lead investigations triggered by prescribing pattern anomalies, credential lapses, or flagged behaviors and communicate outcomes to providers and clinic administrators.
  • Build and deliver a structured compliance training program for the Sales team covering credentialing requirements, prescribing red flags, 503A validity standards, and commercial representation boundaries.
  • Develop and deliver webinars and written educational materials for clinic partners on controlled substance prescribing, tele-health obligations, and BUD-compliant dispensing practices.
  • This position excludes general compliance operations, SOP drafting, quality events, final prescription verification, or pre-clearance sales support.

Required Qualifications

  • Active pharmacist licensure in good standing (RPh or PharmD).
  • 2+ years of post-licensure experience with exposure to compliance, regulatory affairs, provider relations, or specialty/compounding pharmacy operations.
  • Working knowledge of DEA controlled substance prescribing requirements and familiarity with the 503A compounding regulatory framework and Board of Pharmacy processes.
  • Ability to communicate complex regulatory and compliance requirements to non-clinical audiences.

Preferred Qualifications

  • PharmD with residency, fellowship, or experience in regulatory, managed care, or ambulatory care settings.
  • Experience within a 503A or 503B compounding pharmacy environment.
  • Exposure to Board of Pharmacy complaint responses, provider investigations, or compliance program development.
  • Experience delivering compliance training or continuing education programs.

Work Environment

This position is primarily based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.

Benefits

  • Employer-paid healthcare coverage
  • Free compounded medications for employees with a valid prescription
  • Paid time off
  • Sick time
  • FSA and HSA options
  • Parental leave
  • 401(k) with employer matching
  • Life insurance
  • Vision and dental insurance
  • Veterinary insurance

Culture

Culture is actively built through company events, seasonal gatherings, and support for personal and professional growth.

EEO

Strive Pharmacy is an equal opportunity employer committed to diversity and inclusion in the workplace.

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Continuous Improvement - Identifies opportunities to improve workflows, documentation, and inspection processes. - Uses AI-driven analytics and automation to improve efficiency, compliance, and operational performance. - Collaborates with Manufacturing, QA, Warehouse, and Laboratory teams to resolve issues and support operations. - Expands expertise in quality systems and regulatory standards while leveraging AI tools to improve performance and adaptability. KNOWLEDGE AND SKILLS - Strong understanding of quality control processes, cGMP documentation practices, inspection procedures, deviation management, and compliance standards. - Proficiency using electronic quality management systems, digital documentation platforms, AI-enabled analytics tools, and automated workflows. - Demonstrated analytical problem-solving capabilities with experience identifying quality risks, supporting investigations, improving documentation accuracy, and managing competing priorities. - Excellent communication, collaboration, and organizational skills. EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Biology, Chemistry, Quality, Pharmaceutical Sciences, Operations, or related discipline preferred. - Minimum 2 years of quality control, manufacturing, laboratory, or regulated operational experience preferred. - Experience supporting inspections, quality documentation, deviation management, audit readiness, and electronic quality systems strongly preferred. - Familiarity with FDA regulations, cGMP standards, USP requirements, AI-enabled quality technologies, and digital workflow platforms preferred. - Demonstrated ability to execute with precision, adapt rapidly to changing operational demands, and contribute effectively within collaborative teams. Key Competencies - Customer Focus - Strategic AI - Optimizes Work Processes - Collaborates - Resourcefulness - Manages Complexity - Ensures Accountability - Situational Adaptability - Communicates Effectively Values - People - Quality - Service - Innovation Employee Benefits, Health and Wellness - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements - Ability to remain in a stationary position for significant periods. - Frequent use of hands and fingers to access and retrieve information from computers and office devices. - Regular standing, walking, reaching, balancing, stooping, kneeling, crouching, or crawling.

Healthcare

New offer

Empower Pharmacy

Sr. Director / Director, API Distribution & Commercial Development

Senior

On-site

Houston, TX

🏢 Summary: Senior Director / Director role leading API distribution and commercial development for a pharmaceutical business, focused on revenue growth, regulatory compliance, operational scalability, and AI-enabled business optimization. The position oversees distribution strategy, customer acquisition, supplier management, compliance, and cross-functional leadership in a highly regulated environment. Candidates need extensive pharmaceutical distribution and supply chain leadership experience with strong expertise in DSCSA, DEA licensing, ERP/WMS systems, and business growth management. 🗂️ Requirements: Bachelor's degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Supply Chain, Business Administration, or related discipline, 10+ years of pharmaceutical distribution, API distribution, supply chain, or commercial leadership experience, Experience with P&L ownership and business scalability, Knowledge of wholesale drug distribution regulations and DSCSA requirements, Experience with DEA distributor registration and wholesale distributor licensing, Experience with ERP and WMS platforms, Experience with pharmaceutical quality systems and supplier qualification programs, Ability to lead cross-functional teams and customer acquisition initiatives, Experience launching or scaling regulated pharmaceutical or healthcare business operations 📃 Skills: AI, DSCSA, DEA, ERP, WMS, Analytics, Forecasting, Automation, SupplyChain, Pharmaceuticals, Distribution, Compliance, Logistics, Warehousing, Inventory, Quality, Finance, Licensing 🏢 Description: POSITION SUMMARY Sr. Director / Director, API Distribution & Commercial Development leads API distribution and repackaging operations, driving revenue growth, customer acquisition, supplier partnerships, regulatory compliance, and operational scalability. The role leverages AI-enabled market intelligence, forecasting, pricing analytics, and automation to improve decision-making, commercial execution, and business performance. RESPONSIBILITIES Business Unit Strategy - Lead API distribution strategy aligned with commercial, operational, and regulatory priorities - Develop commercialization strategies, financial forecasts, and growth roadmaps - Own business unit financial performance, including revenue, margins, expenses, and capital allocation - Utilize AI-enabled analytics, forecasting, and operational dashboards to support profitable expansion Commercial Development - Develop go-to-market strategies and lead customer acquisition for 503A and 503B pharmacies - Identify growth opportunities, customer needs, and portfolio gaps - Build relationships with pharmacy owners and key stakeholders to support retention and revenue growth - Use AI-powered analytics and customer insights to strengthen targeting and account planning Distribution Operations - Support design and optimization of warehousing, logistics, inventory management, and operational workflows - Collaborate with suppliers and internal stakeholders to support sourcing strategies and product availability - Support ERP, WMS, customer ordering, and DSCSA compliance technologies - Utilize AI-assisted automation and reporting tools to improve traceability and operational effectiveness Regulatory and Quality Governance - Support licensing, DEA registration, and regulatory approval activities - Partner with Quality Assurance teams on quality systems, supplier qualification, and compliance activities - Identify and assess operational, regulatory, commercial, and supply chain risks - Apply predictive analytics and risk intelligence tools to support mitigation planning Leadership and Organizational Development - Recruit and develop high-performing teams - Partner with Regulatory Affairs, Quality, Supply Chain, Finance, Legal, IT, and executive leadership - Provide business updates, performance insights, and growth recommendations to executive leadership - Use AI-powered dashboards and analytics tools to improve reporting and decision-making KNOWLEDGE AND SKILLS - Expertise in pharmaceutical distribution, API sourcing, wholesale drug distribution regulations, DSCSA requirements, DEA licensing, supply chain management, and commercial business development - Experience leveraging AI-enabled market intelligence, forecasting technologies, supply chain analytics, business intelligence platforms, and automation tools - Strong leadership, negotiation, stakeholder management, and executive communication skills - Advanced financial acumen, strategic planning, and operational problem-solving expertise EXPERIENCE AND QUALIFICATIONS - Bachelor's degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Supply Chain, Business Administration, or related discipline required - MBA, PharmD, or advanced degree preferred - Minimum 10 years of progressive pharmaceutical distribution, API distribution, wholesale drug distribution, supply chain, or commercial leadership experience - Experience launching or scaling business lines or distribution operations in regulated pharmaceutical, healthcare, or life sciences organizations preferred - Experience with DEA distributor registration, wholesale distributor licensing, DSCSA compliance, supplier qualification programs, ERP/WMS platforms, and pharmaceutical quality systems preferred - Proven ability to build teams, drive customer acquisition, influence executive stakeholders, and deliver measurable growth outcomes Key Competencies - Customer Focus - Strategic AI - Optimizes Work Processes - Collaborates - Resourcefulness - Manages Complexity - Ensures Accountability - Situational Adaptability - Communicates Effectively Values - People - Quality - Service - Innovation Employee Benefits, Health and Wellness - Medical, dental, and vision coverage - Paid time off - 401(k) matching - Wellness perks - IV therapy - Compounded medications Physical Requirements - Ability to remain stationary for extended periods - Frequent computer and office equipment use - Regular movement around office and corporate campus - Ability to stand, walk, reach, balance, stoop, kneel, crouch, or crawl

Technology

New offer

Empower Pharmacy

Customer Success Manager

Mid

On-site

Houston, TX

🏢 Summary: Customer Success Manager role focused on managing the post-sale customer lifecycle in a regulated healthcare and pharmacy environment, driving adoption, retention, operational excellence, and customer satisfaction through AI-driven analytics and cross-functional collaboration. The position emphasizes customer enablement, risk management, workflow optimization, and data-driven decision-making using CRM and business intelligence tools. Candidates should have experience in customer success or healthcare operations and strong proficiency with Salesforce, analytics platforms, and AI-enabled technologies. 🗂️ Requirements: 2–5 years in Customer Success, healthcare operations, patient services, specialty pharmacy, or regulated enterprise support, Bachelor's degree in healthcare administration, life sciences, nursing, public health, operations, health informatics, supply chain, or equivalent experience, Proficiency with Salesforce CRM, Experience with customer success platforms, Strong Excel skills, Experience with Tableau or Power BI, Strong analytical and communication skills, HIPAA training required on hire and annually, Ability to manage onboarding, retention, enablement, and customer lifecycle activities, Experience working in regulated environments 📃 Skills: Salesforce, Excel, Tableau, PowerBI, Gainsight, CRM, Analytics, Automation, AI, HIPAA, QBRs, EBRs, USP797, USP800, SixSigma 🏢 Description: POSITION SUMMARY The Customer Success Manager drives measurable customer outcomes by owning the complete post-sale lifecycle across assigned 503A and 503B customer portfolios, ensuring adoption, retention, satisfaction, and renewal readiness while advancing strategic growth objectives. This role orchestrates cross-functional execution, translates customer insights into scalable improvements, and proactively mitigates operational risk within a highly regulated, hyper-growth environment. Leveraging AI as a force multiplier, the role accelerates decision-making, prioritization, predictive risk identification, customer engagement, and operational quality through data-driven intelligence and automation. RESPONSIBILITIES Customer Lifecycle Management • Lifecycle Ownership: Serve as the single accountable owner for assigned customer relationships throughout the post-sale lifecycle, leading onboarding, adoption, enablement, customer health monitoring, retention activities, and renewal readiness. Leverage AI-powered customer insights, predictive health scoring, and workflow automation to proactively identify risks, personalize engagement strategies, improve decision-making, and consistently deliver exceptional customer outcomes aligned with quality, compliance, and growth objectives. • Success Planning: Develop, execute, and continuously refine customer success plans that align customer goals with therapies, services, and operational capabilities. Utilize AI-enabled analytics to prioritize opportunities, monitor adoption milestones, identify emerging risks, and recommend data-driven interventions that improve utilization, strengthen customer confidence, accelerate value realization, and support long-term retention within a highly regulated 503A and 503B environment. • Relationship Excellence: Build trusted relationships through proactive communication, consultative guidance, and responsive customer engagement that strengthens satisfaction and loyalty. Apply AI-assisted sentiment analysis, communication recommendations, and customer intelligence to anticipate evolving needs, resolve concerns efficiently, capture meaningful feedback, and reinforce commitment to service excellence, innovation, and patient-focused outcomes. Customer Enablement and Operational Excellence • Customer Enablement: Lead onboarding, education, and ongoing customer coaching to ensure safe, compliant, and effective use of therapies, products, and workflows. Utilize AI-supported learning recommendations, knowledge resources, and personalized enablement strategies to accelerate customer proficiency, improve operational consistency, increase independence, and maximize long-term customer success while maintaining regulatory compliance. • Operational Coordination: Collaborate closely with Customer Service, Pharmacy Operations, Manufacturing, Fulfillment, Quality, Medical Affairs, Product Management, and Commercial teams to resolve customer challenges and improve service delivery. Leverage AI-enabled workflow visibility, intelligent case prioritization, and cross-functional insights to accelerate issue resolution, improve communication, reduce recurring problems, and enhance the overall customer experience. • Performance Monitoring: Monitor customer adoption, utilization, engagement, adherence, and operational performance using CRM, business intelligence, and AI-powered analytics tools. Translate performance trends into actionable recommendations, coordinate timely interventions, maintain accurate customer documentation, and ensure reliable reporting that supports informed decision-making, operational excellence, and scalable customer success execution. Business Insights and Continuous Improvement • Insight Generation: Capture customer feedback, operational observations, and engagement trends to identify opportunities that improve products, services, processes, and customer experiences. Utilize AI-driven analytics, pattern recognition, and predictive insights to transform customer intelligence into meaningful recommendations that support innovation, operational improvements, and organizational decision-making. • Risk Management: Continuously evaluate customer health indicators, engagement patterns, operational performance, and compliance considerations to proactively identify and mitigate risks before they impact customer outcomes. Apply AI-powered predictive monitoring and root-cause analysis to prioritize corrective actions, coordinate escalations, strengthen business continuity, and maintain customer confidence within a highly regulated operating environment. • Continuous Improvement: Contribute to scalable operational excellence by documenting best practices, improving customer success playbooks, standardizing workflows, and supporting organizational learning initiatives. Leverage AI-assisted process optimization, workflow automation, and knowledge management to improve execution quality, increase efficiency, enhance customer satisfaction, and enable sustainable growth. KNOWLEDGE AND SKILLS • Demonstrated expertise with Salesforce CRM, Customer Success platforms, Microsoft Excel, Tableau or Power BI, AI-enabled analytics, workflow automation, and customer intelligence technologies. • Strong knowledge of customer lifecycle management, onboarding, enablement, customer health scoring, retention strategies, renewal readiness, risk management, and continuous improvement methodologies. • Exceptional communication, executive relationship management, strategic planning, problem-solving, collaboration, coaching, facilitation, and cross-functional leadership skills. • Proven ability to leverage artificial intelligence, predictive analytics, automation technologies, and data-driven decision-making to improve operational efficiency and customer satisfaction. EXPERIENCE AND QUALIFICATIONS • 2–5 years in Customer Success, healthcare operations, patient services, specialty pharmacy, or regulated enterprise support roles. • Bachelor's degree in healthcare administration, life sciences, nursing, public health, operations, health informatics, supply chain, or equivalent experience. • Proficiency with CRM (Salesforce), customer success platforms and BI tools (Tableau/Power BI); strong Excel. • Experience using analytics, risk models, or AI-driven tools preferred. • Proven coaching, training, and enablement abilities; strong analytical and communication skills. • Proactive, ownership-driven, outcome-focused mindset. • Experience in specialty pharmacy, compounding (503A/503B), healthcare SaaS, regulated environments, patient adherence programs, or institutional workflows is preferred. • Familiarity with QBRs/EBRs and Customer Success platforms (e.g., Gainsight) is desirable. • Formal training or working knowledge of USP<797>/<800> or other compounding standards is desirable. • HIPAA training required on hire and annually. • Preferred certifications: Certified Customer Success Manager (CCSM), Lean/Six Sigma. EMPLOYEE BENEFITS, HEALTH AND WELLNESS Comprehensive benefits include medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. PHYSICAL REQUIREMENTS The employee is required to communicate effectively, remain stationary for extended periods, use office productivity devices, move around the office and corporate campus, and regularly stand, walk, reach, climb, balance, stoop, kneel, crouch, or crawl.

Healthcare

New offer

Empower Pharmacy

Pharmacist, Dispensing 503A (3rd shift)

Mid

On-site

Houston, TX

🏢 Summary: Pharmacist role in a high-volume 503A/503B compounding pharmacy focused on prescription verification, patient safety, regulatory compliance, and workflow optimization. The position involves collaborating with technicians, leveraging AI-enabled verification tools and automation systems, and maintaining audit-ready dispensing operations. Candidates must hold a pharmacy degree, have pharmacy experience, and maintain an active Texas pharmacist license. 🗂️ Requirements: 2 years of pharmacy experience, Bachelor of Science in Pharmacy or Doctor of Pharmacy degree, Active Texas State Board of Pharmacy license, Prescription verification experience, Knowledge of medication safety practices, Regulatory compliance knowledge, Ability to manage dispensing workflows, Proficiency with pharmacy management systems, Accurate data entry skills 📃 Skills: Pharmacy, Verification, Compounding, Compliance, USP, AI, Automation, Barcode, Documentation, Dispensing, Inventory, Dashboard, DataEntry 🏢 Description: Position Summary: The Pharmacist, Dispensing serves as the final clinical authority responsible for verifying, releasing, and safeguarding compounded medications that impact thousands of patients daily. Operating within a 503A and 503B compounding pharmacy environment, this role combines clinical judgment, operational discipline, and regulatory precision to ensure every prescription meets uncompromising safety and compliance standards. The pharmacist drives verification excellence, mentors technicians, and removes workflow barriers while maintaining throughput in a high-growth, high-volume environment. Success requires decisive thinking, learning agility, and the willingness to leverage AI-enabled verification tools, automation systems, and data insights as force multipliers that elevate accuracy, productivity, and patient safety at scale. Responsibilities: Clinical Verification & Patient Safety - Perform final verification of compounded prescriptions, ensuring dosing accuracy, labeling precision, allergy review, interaction screening, and regulatory documentation before medication release. - Evaluate prescriptions for therapeutic appropriateness, identify dosing or formulation risks, communicate with prescribers for clarification, and document interventions clearly. - Maintain uncompromising patient safety standards by identifying discrepancies, preventing dispensing errors, and enforcing clinical safeguards throughout daily verification processes. Dispensing Operations & Workflow Execution - Monitor dispensing queues, prioritize urgent prescriptions, maintain turnaround expectations, and balance verification speed with clinical accuracy. - Work closely with pharmacy technicians during filling and packaging workflows, reinforce quality standards, correct deviations immediately, and strengthen team accountability. - Identify workflow inefficiencies, documentation gaps, and preventable rework patterns, recommending practical operational improvements that increase throughput while maintaining regulatory compliance. Regulatory Compliance & Quality Discipline - Apply state pharmacy regulations, USP standards, and internal SOPs consistently while maintaining complete, audit-ready documentation across dispensing workflows. - Ensure controlled substance dispensing accuracy through meticulous verification, inventory awareness, and documentation practices aligned with federal and state requirements. - Maintain inspection-ready practices, proactively identifying compliance risks and correcting procedural gaps before they escalate into regulatory issues. Technology & AI-Enabled Performance - Leverage AI-assisted verification tools and clinical decision support systems to strengthen accuracy, accelerate verification, and reduce cognitive workload. - Analyze operational dashboards and error reports to detect safety trends, improve verification quality, and inform targeted operational adjustments. - Champion pharmacy technology adoption, including barcode systems, automation platforms, and digital workflow improvements that modernize dispensing operations. Knowledge and Skills: - Demonstrated expertise in prescription verification, clinical decision-making, medication safety practices, and regulatory compliance within high-volume pharmacy operations. - Strong operational awareness with the ability to manage dispensing queues, prioritize workload under pressure, maintain accuracy, and guide technicians through structured workflows. - Proficiency using pharmacy management systems, barcode verification tools, automation platforms, and emerging AI-driven clinical decision support technologies. - Analytical mindset with the ability to interpret performance dashboards, error trends, and workflow metrics to identify operational improvements that strengthen patient safety and throughput. Experience and Qualifications: - Requires 2 years of experience in a pharmacy setting. - Bachelor of Science in Pharmacy or Doctor of Pharmacy degree required. - Licensed and in good standing with the Texas State Board of Pharmacy. - Demonstrates strong attention to detail, adaptability in fast-paced and changing environments, and the ability to manage multiple tasks independently. - Accurate data entry skills required; bilingual abilities preferred. Key Competencies: - Customer Focus: Builds trust through customer-centric solutions. - Strategic AI: Guides responsible AI adoption and adaptation. - Optimizes Work Processes: Drives efficiency with continuous improvement. - Collaborates: Partners effectively to achieve shared goals. - Resourcefulness: Secures and deploys resources efficiently. - Manages Complexity: Simplifies and solves complex challenges. - Ensures Accountability: Delivers on commitments with integrity. - Situational Adaptability: Adjusts approach to shifting conditions. - Communicates Effectively: Tailors messages to diverse audiences. Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Technology

The Pharmacy Hub

HR Generalist

Mid

On-site

Fort Lauderdale, FL

69,996 - 80,004 USD/yr

🏢 Summary: Full-time, on-site HR Generalist role supporting a high-growth pharmacy fulfillment operation, managing the full employee lifecycle from recruitment to offboarding. The position ensures compliance with employment laws, pharmacy regulations, and internal policies while overseeing onboarding, employee relations, benefits, performance management, and HR reporting. Requires strong compliance knowledge, HRIS proficiency, and experience in a fast-paced, operations-driven environment. 🗂️ Requirements: Bilingual English and Spanish, Bachelor’s degree in Human Resources, Business Administration, or related field, 3–5 years of HR generalist experience in high-volume, operations-heavy environment, Working knowledge of FLSA, FMLA, ADA, HIPAA, OSHA, and state employment law, Experience administering DEA-compliant background checks and pre-employment screenings, Proficiency in HRIS platforms (e.g., ADP, Paycor, Workday, or equivalent), Experience managing full-cycle recruitment and applicant tracking systems, Ability to manage HR compliance recordkeeping and documentation, Ability to work on-site in a fast-paced fulfillment center environment 📃 Skills: HRIS, ADP, Paycor, Workday, ATS, FLSA, FMLA, ADA, HIPAA, OSHA, DEA, EEO, BackgroundChecks, Reporting, Bilingual, Spanish, English 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.Job description Overview The HR Generalist serves as a key people partner to operational leadership at The Pharmacy Hub, supporting a mission-driven, high-growth organization dedicated to breaking barriers in healthcare by championing access, intervention, and affordability. This role manages the full employee lifecycle—from recruitment to offboarding—while ensuring compliance with employment laws, pharmacy regulations, and internal policies. Overseeing core HR functions, including onboarding, employee relations, benefits, performance management, and compliance, the HR Generalist partners with employees and leaders to promote consistent practices, support collaboration, and foster a positive, compliant workplace aligned with organizational goals. Success in this role requires strong communication, problem-solving skills, and a commitment to customer focus, innovation, and continuous improvement. Success in this role requires strong communication, problem-solving skills, and knowledge of employment laws, all guided by our commitment to a customer- first mindset, innovation for intervention and continuous improvement. Responsibilities Talent Acquisition Manage full-cycle recruitment for hourly, technical, and professional roles Partner with department heads to draft and post position requisitions Screen, interview, and coordinate offers in compliance with EEO guidelines Maintain applicant tracking system (ATS) and hiring metrics Onboarding & Offboarding Execute pre-employment background checks and drug screening per DEA/pharmacy standards Coordinate new hire orientation including HIPAA training and compliance acknowledgments Manage separation process, conduct exit interviews, and process documentation Employee Relations Serve as first point of contact for employee concerns and conflict resolution Support management in performance improvement plans (PIPs) and disciplinary actions Compliance & Policy Ensure adherence to federal and state employment law (FLSA, FMLA, ADA, OSHA) Maintain employee files and records in compliance with HIPAA and state pharmacy board requirements Administer DEA background check compliance for roles with controlled substance access Training & Development Coordinate mandatory compliance training calendar (DEA, HIPAA, safety, harassment prevention) Partner with Operations on role-specific onboarding across various departments Track training completion and maintain training records HR Operations & Reporting Process HRIS data entry, updates, and audits (hires, terminations, status changes, pay changes) Generate HR metrics reports for leadership (headcount, turnover, time-to-fill, etc.) Skills Bilingual English and Spanish required Bachelor's degree in human resources, business administration, or related field 3–5 years of HR generalist experience in a high-volume, operations-heavy environment Working knowledge of FLSA, FMLA, ADA, HIPAA, OSHA, and state employment law Experience administering pre-employment background checks including DEA-compliant screenings Proficiency in HRIS platforms (e.g., ADP, Paycor, Workday, or equivalent) Strong documentation habits and attention to compliance recordkeeping Ability to manage competing priorities in a fast-paced fulfillment center environment Job Type: Full-time Schedule: 44 hours per week Monday to Friday Ability to Commute: Davie, FL (Required) Work Location: In person - 100% On Site Pay Range$70,000—$80,000 USDBenefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off that grows with your tenure Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services At The Pharmacy Hub, we don't just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.