Residential Security Agent

🏢 Summary: Full-time onsite Residential Security Agent role embedded with a client in San Francisco, responsible for physical security, access control monitoring, incident response, and emergency coordination within a residential setting. The position operates on 12-hour shifts with 24/7 coverage and requires strong customer service orientation alongside security operations expertise. The agent supports threat management, monitors security systems, and ensures safety of personnel and property. 🗂️ Requirements: Current CA state guard card, Current CPR/AED/First Aid certification, Valid Driver's License, Ability to work 12-hour shifts with 24/7 coverage including weekends and holidays, Physical ability to patrol large property on foot and assist with evacuations, Experience in high-touch customer service environment, Ability to handle confidential and sensitive information, Excellent written and verbal communication skills 📃 Skills: AccessControl, CCTV, IncidentManagement, EmergencyResponse, ThreatManagement, PhysicalSecurity, Surveillance, Reporting 🏢 Description: Join Us, Concentric - "Your World Secured" We are currently looking to hire a Residential Security Agent to join our team embedded with our client in San Francisco, California. This position is onsite. JOB DESCRIPTION The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client's residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays. Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Act to support threat management and emergency response and be the first point of contact for client security needs. - Monitor and manage camera system, access control technology and other security tools - Monitor critical facility functions as assigned by the client - Advise and take action addressing unknown visitors, phone calls, and other contacts - Maintain excellent rapport and open lines of communications regarding client needs, requests for support, service issues, and deliverables. - Provide a high standard of customer service delivery for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate with clients regarding risks to personnel, property, or privacy - Ensure completion of any client required plans, surveys, or reports. - Assist with customer service issues to ensure a consistently high level of service - Communicate with co-workers, management, clients, and others in a courteous and professional manner. - Conform with and abide by all regulations, policies, work procedures and instructions. REQUIRED QUALIFICATIONS All required licenses and certification requirements, including: - Current CA state guard card - Current CPR/AED/First Aid certificate - Successful track record operating within a high-touch, customer service environment - Appropriate professional bearing and customer service skills - Ability to adapt well to fast paced environments with changing circumstances, direction, and strategy - High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy - Excellent written and verbal communication skills - Skilled in synthesizing facts, concepts, and principles - Emotional intelligence and a customer focused approach - Valid Driver's License - Physical ability to patrol a large property on foot and assist client if injured or needing evacuation PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covering 100% of the premium for employee-only coverage - PPO medical plan with employee contribution for employee-only coverage and substantial employer contribution for dependents - HSA employer contribution - Medical FSA - Employer-paid insurance: life, STD, LTD, and AD&D - 401(k) including employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App providing 24/7 access to risk intelligence and remote support - Dedicated Security and Intelligence Training Programs - Coaching and Mentoring Opportunities Pay Range: $50—$50 USD

🏢 Summary: Full-time onsite Residential Security Agent Team Lead role managing a 24/7 residential security team embedded with a client in Palo Alto, CA. The position combines team leadership, executive protection coordination, threat management, and oversight of security systems and operations. The role requires strong operational experience, required certifications, and the ability to operate in a high-touch, client-facing environment. 🗂️ Requirements: 5+ years of experience in armed residential security, Experience leading, coaching, and mentoring security personnel, Experience managing small teams, Current CA State Guard Card, Current CPR/AED/First Aid certification, Valid Driver’s License, Ability to work 12-hour shifts including weekends and holidays, Ability to patrol large property on foot and assist in emergency evacuation, Experience operating in high-touch, customer service environments, Ability to handle confidential and sensitive information with discretion 📃 Skills: Security, Leadership, ExecutiveProtection, ThreatManagement, EmergencyResponse, AccessControl, CCTV, Surveillance, IncidentReporting, SOP, CPR, AED, FirstAid 🏢 Description: We are currently looking to hire a Residential Security Agent Team Lead to join our team embedded with our client in Palo Alto, California. This position is onsite. JOB DESCRIPTION The Residential Security Agent Team Lead will serve a critical security function while maintaining a customer service focused approach. The individual will actively manage the team members of the residential security team (RST) and will work closely with the client's executive protection (EP) team to ensure deliverables are met, process alignment, and sustain program development. This is a full-time position managing a team that provides 24/7 coverage working 12-hour shifts including weekends and holidays. Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Manage and track the day-to-day of the RST, including personnel, scheduling, equipment, processes, procedures, and incidents - Serve as the subject matter expert (SME) advising the client in residential security - Collaborate with the client in the development of SOPs, response plans, and security infrastructure suggestions - Brief the client EP Team and report on incidents, suspicious activity, and other developments - Support threat management and emergency response as first point of contact for client security needs - Maintain accurate and organized inventory of equipment and administrative documentation - Monitor and manage camera systems, access control technology, and other security tools - Monitor critical facility functions as assigned by the client - Address unknown visitors, phone calls, and other contacts - Maintain excellent communication regarding client needs, support requests, service issues, and deliverables - Provide high standard customer service for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate risks to personnel, property, or privacy - Complete required plans, surveys, and reports - Assist with customer service issues to ensure high level of service - Communicate professionally with co-workers, management, and clients - Conform with all regulations, policies, procedures, and instructions - Provide coverage for and perform duties of RST members as needed REQUIRED QUALIFICATIONS - 5 years' experience preferably in an armed residential security discipline - Proven experience leading, coaching, and mentoring security personnel - Experience managing small teams - Current CA State Guard Card (unarmed position) - Current CPR/AED/First Aid certification - Successful track record in a high-touch, customer service environment - Professional bearing and strong customer service skills - Ability to adapt to fast-paced and changing environments - High ethical standards and discretion handling confidential information - Excellent written and verbal communication skills - Ability to synthesize facts, concepts, and principles - Emotional intelligence and customer-focused approach - Valid Driver's License - Physical ability to patrol large property on foot and assist injured clients if needed PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covering 100% of premium for employee-only coverage - PPO medical plan with employee contribution; substantial dependent premium coverage - HSA employer contribution - Medical FSA - Employer-paid life, STD, LTD, and AD&D insurance - 401(k) with employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App - Dedicated Security and Intelligence Training Programs - Coaching and Mentoring Opportunities Pay Range: $65—$65 USD

🏢 Summary: Full-time onsite Corporate Security Community Ambassador role focused on safeguarding a mixed-use campus, responding to security and medical incidents, and supporting community engagement activities. The position combines security operations with hospitality-oriented support for tenants, visitors, and public events. Candidates must have corporate or campus security experience, bilingual English/Spanish proficiency, and the ability to obtain required certifications. 🗂️ Requirements: Bilingual English/Spanish proficiency, 3+ years of corporate or campus security experience, Ability to obtain and maintain California Guard Unarmed Card, First Aid/CPR/AED certification or ability to obtain upon hire, Valid Driver's License, Knowledge of emergency response procedures, Knowledge of incident reporting, Knowledge of site access control, Strong customer service and conflict-resolution skills, Excellent verbal and written communication skills, Ability to work independently with sound judgment, Ability to travel up to 5% 📃 Skills: Security, Patrol, AccessControl, IncidentReporting, EmergencyResponse, CPR, AED, FirstAid, CustomerService, Communication, RiskAnalysis, Surveillance, Spanish, English 🏢 Description: Join our team as a Corporate Security Community Ambassador supporting a dynamic mixed-use campus in East Palo Alto, CA. This full-time onsite role requires working Monday through Friday with primarily daytime hours, though evenings and weekends may be required. Job Description The Corporate Security Community Ambassador serves as a highly visible, professional presence responsible for safeguarding a mixed-use campus, its tenants, visitors, employees, and community partners from safety and security risks. This role serves as the primary on-site responder for safety, security, medical, and operational incidents while also acting as a welcoming ambassador for the campus. Responsibilities - Safeguard the campus, tenants, visitors, employees, and community partners from security and safety hazards - Serve as the primary responder for safety, security, and medical incidents - Conduct routine patrols of buildings, grounds, parking areas, common spaces, and access points - Open, secure, and monitor gates and site access for tenants, vendors, visitors, and community events - Provide professional, courteous, and welcoming security coverage for employees, guests, tenants, vendors, and event attendees - Support community events, farmers markets, nonprofit gatherings, and public programming through access control, safety monitoring, and guest assistance - Identify potential threats, vulnerabilities, and operational risks and recommend mitigation measures - Support emergency response procedures, including medical emergencies, fires, suspicious activity, trespassing incidents, and other site emergencies - Coordinate with property management, tenants, contractors, emergency responders, and community partners, including law enforcement, as needed - Maintain accurate incident reports, daily activity logs, and other required documentation - Demonstrate integrity, sound judgment, professionalism, and excellent customer service in all assignments - Conform with all regulations, policies, work procedures, site rules, and instructions Required Qualifications - Bilingual English/Spanish proficiency required - Minimum of 3 years of corporate security or campus security experience - Ability to obtain and maintain a California Guard Unarmed Card - Current First Aid/CPR/AED certification or ability to obtain upon hire - Valid Driver's License - Strong customer service, interpersonal, and conflict-resolution skills - Knowledge of emergency response procedures, incident reporting, and site access control - Excellent verbal and written communication abilities - Ability to remain calm and professional during emergencies and challenging situations - Ability to work independently while exercising sound judgment and discretion - Ability to travel up to 5% Preferred Qualifications - Experience in corporate security, campus security, mixed-use properties, or community-oriented environments - Experience supporting public events, nonprofit organizations, or community programming - Experience interacting with diverse communities and stakeholders Safety & Grooming Policy - Hair must be secured while on duty to avoid obstructing vision or interfering with equipment - Facial hair must be clean shaven or neatly maintained while on shift Compensation & Benefits - HSA medical plan with 100% employee-only premium coverage - PPO medical plan with dependent premium support - HSA employer contribution - Medical FSA - Employer-paid life, STD, LTD, and AD&D insurance - 401(k) with employer match - Paid holidays and paid leave - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program - Identity protection services - Free access to Risk Intelligence Dashboard and GEAR App - Dedicated security and intelligence training programs - Coaching and mentoring opportunities - Pay range: $32 USD per hour Equal opportunity employment applies to all qualified applicants.

🏢 Summary: Full-time onsite Client Services Associate role supporting mailroom operations, office services, inventory management, hospitality, and reception functions in a fast-paced workplace environment. The position focuses on maintaining smooth daily operations, handling shipping and receiving tasks, supporting meeting spaces, and delivering professional customer service. 🗂️ Requirements: High School Diploma or equivalent, 1+ year experience in customer service, office support, or similar role, Strong communication skills, Strong multitasking skills, Ability to learn new systems and processes, Professional appearance and demeanor, Ability to lift and move 40–60 lbs, Ability to operate common office equipment 📃 Skills: Mailroom, Logistics, Inventory, Shipping, Receiving, Reception, Hospitality, Printers, Warehouse, Tracking 🏢 Description: Client Services Associate We're hiring! If you're a people-focused, detail-oriented professional who enjoys keeping an office running smoothly, this role is for you. We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. Quick Facts - Full-time onsite role - Compensation range: $18–$20 USD About the Role As a Client Services Associate, you'll handle mail and package operations, support office supplies and shipping and receiving, organize supply inventories and equipment management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fast-paced environment, loves helping others, and takes pride in maintaining a polished, organized workspace. What You'll Do Mailroom Operations - Receive, sort, and distribute all inbound mail and packages - Process outbound mail, shipments, and tracking documentation - Maintain accurate chain-of-custody records - Notify employees of incoming deliveries and coordinate pickup Warehouse & Logistics - Perform shipping and receiving tasks for supplies, materials, and equipment - Verify packing slips, inspect shipments, and report discrepancies - Organize and maintain warehouse areas for cleanliness and efficiency - Load/unload items using proper safety techniques Office Operations - Monitor and restock office supplies - Ensure printers/MFDs are functional and stocked - Keep the Business Service Center neat and organized - Submit and follow up on work orders Inventory & Supplies - Monitor stock levels of office and warehouse supplies - Replenish inventory and support ordering when needed - Keep storage areas neat and labeled for easy access Hospitality & Facilities Support - Set up meeting and conference rooms - Support pantry, barista, or kitchen areas - Perform light cleaning and maintenance tasks - Assist with internal office moves Reception & Customer Support - Provide backup front desk/reception coverage - Deliver friendly, professional service to employees and guests - Handle sensitive or urgent requests with discretion What You Bring - High School Diploma or equivalent - 1+ year of experience in customer service, office support, or similar preferred - Strong communication and multitasking skills - A proactive, solutions-oriented mindset - Comfort learning new systems and processes - Professional appearance and demeanor Physical Requirements - Ability to lift/move 40–60 lbs - Frequent walking, bending, standing, and light manual activity - Ability to operate common office equipment Why You'll Love Working With Us - Supportive team culture - Opportunities to learn and grow - A role with high visibility and daily impact - A chance to be the go-to person who keeps everything running smoothly Benefits - Medical, Dental, Vision - HCFSA, DCFSA, HSA - Commuter Transit and Parking - Supplemental Life Insurance - Accident Insurance - Critical Illness - Hospital Indemnity - Legal Program - Identity Theft Protection - Pet Discounts and Pet Insurance - Group Home and Auto Insurance - Employee Assistance Program - Short Term Disability - Life Insurance - Education Discounts - 401k with matching - Entertainment Discounts - Paid Time Off

🏢 Summary: Freelance IT Systems & Security Administrator role focused on maintaining and securing a hybrid on-premises and Microsoft Cloud infrastructure. The position involves infrastructure monitoring, firewall and VPN management, vulnerability assessments, and administration of Windows-based enterprise environments. Primarily remote with occasional on-site work in Warsaw, approximately 40 hours per month. 🗂️ Requirements: Proven experience administering enterprise network and systems infrastructure, Hands-on experience with ELK Stack for monitoring and log analysis, Strong practical knowledge of Palo Alto firewalls including HA, VPN, and policy management, Experience with Windows Server, Hyper-V, Active Directory, and Microsoft Exchange, Experience integrating on-premises infrastructure with Microsoft Cloud services, Practical experience with SAML authentication and Microsoft Entra ID, Ability to configure and administer network switches, Experience performing vulnerability assessments with Nessus, Strong troubleshooting skills in network, authentication, and hybrid environments, Ability to analyze system and network logs, Professional proficiency in English 📃 Skills: ELK, Elasticsearch, Logstash, Kibana, PaloAlto, VPN, WindowsServer, HyperV, ActiveDirectory, Exchange, MicrosoftEntraID, SAML, Nessus, Azure, Switching, Networking 🏢 Description: We are looking for an experienced IT Systems & Security Administrator to support and maintain a hybrid IT infrastructure environment. This is a freelance role with an expected workload of approximately 40 hours per month , primarily remote with occasional on-site visits in Warsaw required. Your responsibilities: Monitor network and system infrastructure using the ELK Stack (Elasticsearch, Logstash, Kibana). Maintain and develop security environments based on Palo Alto Networks firewalls. Manage VPN configurations and collaborate with identity management administrators supporting Microsoft Entra ID. Administer Windows Server environments, Hyper-V, Active Directory, and Microsoft Exchange Server. Oversee and support integrations between on-premises infrastructure and Microsoft Cloud services. Perform regular vulnerability assessments using Nessus and prepare security reports, findings, and remediation recommendations. Provide technical support to users and IT teams regarding access to services, network resources, and business applications. Investigate incidents, troubleshoot connectivity and communication issues, and recommend corrective actions. Collaborate with customer infrastructure teams during system changes, upgrades, and deployments. Support network equipment administration, including basic switch configuration and maintenance. Analyze system and network logs to identify performance, security, and operational issues. We are looking for you, if you have: Proven experience in administering and maintaining enterprise network and systems infrastructure. Hands-on experience with the ELK Stack (Elasticsearch, Logstash, Kibana) for infrastructure monitoring, log analysis, and incident investigation. Strong practical knowledge of Palo Alto Networks firewalls, including HA clusters, security policy management, software upgrades, VPN administration, and multi-ISP environments. Experience administering Windows Server, Hyper-V, Active Directory, and Microsoft Exchange Server environments. Knowledge of integrating on-premises infrastructure with Microsoft Cloud services. Practical experience with SAML-based authentication and Microsoft Entra ID integrations. Ability to administer and perform basic configuration of network switches. Experience conducting vulnerability assessments and analyzing results using Nessus. Strong troubleshooting and diagnostic skills related to network communications, authentication, and hybrid environments. Ability to analyze system and network logs to identify, investigate, and resolve infrastructure and security issues. Experience collaborating with technical teams and supporting users in complex IT environments. Professional proficiency in English. Nice to have: Palo Alto Networks certifications (PCNSA, PCNSE). Microsoft certifications related to Windows Server, Azure, or Microsoft Entra ID. Experience working in hybrid on-premises and cloud environments. Knowledge of cybersecurity best practices and vulnerability management processes. Experience with enterprise security monitoring and incident response activities. We offer: Participation in interesting and demanding projects. Flexible working hours. A great, non-corporate atmosphere. Possibility to work remote or hybrid (2 days per week from the office). Opportunities for development and promotion. Attractive package of benefits. We reserve the right to contact the selected candidates.

🏢 Summary: The Resident Associate is responsible for managing resident accounts, serving as the primary contact for lease-related transactions, and driving revenue through renewals, fee enforcement, and lease enhancements. The role focuses on resident satisfaction, retention, compliance, and administrative support within a residential community. It combines customer service, basic accounting, and operational coordination to ensure a high-quality living environment. 🗂️ Requirements: 2+ years experience in property management, hospitality or customer service, Experience securing lease renewals and cross-selling or upselling, Experience ensuring compliance with lease terms, including collections or evictions, Ability to resolve customer complaints using independent judgment, Experience working in fast-paced, changing environment, Computer proficiency in word processing, spreadsheets and databases, Valid driver's license and personal vehicle, Availability to work weekends and evenings 📃 Skills: Accounting, Collections, DataEntry, WordProcessing, Spreadsheets, Databases, LeaseManagement, Reporting 🏢 Description: Who We Are At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission. How You'll Contribute to the Team The Resident Associate serves the dual purpose of performing account management services as the primary point of contact for all resident transactions arising from current lease agreements, and generating revenue from fee enforcement, lease enhancements, and renewals. This role is accountable for achieving resident satisfaction and retention targets. Primary Responsibilities Include: - Build and maintain positive relationships with residents by promptly and thoroughly responding to resident concerns, questions, and requests while adhering to company policies and fair housing guidelines. - Perform the resident move-in, move-out, and eviction processes, including all associated inspections, notifications, and paperwork. - Perform basic accounting and collections activities; maintain the tenant ledger to track all revenue and expense associated with each lease agreement. - Promote a high quality living environment by monitoring resident compliance with community policies, including enforcing standards and educating residents about policies, as needed. - Ensure residents receive timely information about community events, programs, and initiatives. - Achieve retention goals by proactively informing residents about lease renewal options and cross-community relocation opportunities; execute the lease renewal process. - Project a positive image of the community by organizing materials, reporting defects, and spot cleaning, as needed. - Perform administrative duties, such as answering phones, maintaining files, performing data entry, and compiling reports. - And other duties as assigned. Role Specific Requirements Include: - 2+ years of relevant work experience in property management, hospitality or customer service. - Demonstrated ability to retain customer base by securing account or lease renewal, including proven success cross-selling or upselling. - Proven success ensuring customer compliance with account or lease terms; strongly prefer experience with collections, evictions, or fee assessments. - Demonstrated ability to resolve customer complaints by using independent judgment to assess the situation, quickly formulate potential solutions, and present options to the customer. - Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to maintain professionalism. - Require prior experience working in an environment that demonstrates an ability to adapt to changing priorities or unexpected interruptions, including unscheduled customer interactions in person and via phone. - Computer proficiency, including working knowledge of word processing, spreadsheet, and database software. - Valid driver's license and use of personal vehicle required. - Ability to work weekend and evening hours. Competencies - Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind. - Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible. - Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. - Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity. - Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation. Exceptional Benefits for Exceptional Team Members As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow. Corvias employees are eligible for: - A choice between two benefit-rich medical, dental and vision plans - 401(k) with immediate 100% vesting and up to a 4% contribution match - Generous paid time off that increases throughout your career - 12 paid holidays - Paid time off to volunteer - 100% paid life and AD&D insurance - Company paid short-term and long-term disability coverage - Parental Leave - Military Leave - Flexible Spending Accounts (Health and Dependent Care) - Complimentary Employee Assistance Program - Tuition reimbursement to support growth and development Equal Opportunity Employer/Veterans/Disabled Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: Senior Risk Management role focused on overseeing general liability and property claims while managing and optimizing the RMIS system. The position supports real estate operations through claims adjudication, TPA oversight, risk transfer, compliance, and cross-functional collaboration. It combines technical claims expertise with system management and reporting responsibilities. 🗂️ Requirements: Bachelor's degree in Business, Insurance and Risk Management or related field (or equivalent experience), Minimum 7 years of experience in claims-heavy environment, At least 4 years of litigated claims experience, Experience as claims supervisor at TPA, insurance carrier, or broker, Experience with commercial real estate or construction claims, Strong knowledge of claims handling processes and insurance regulations, Experience managing claims systems (preferably Riskonnect), Proficiency in RIMIS software, Experience working with TPAs, Advanced Excel skills 📃 Skills: Riskonnect, RIMIS, Excel, RMIS, Claims, Litigation, Insurance, Reporting 🏢 Description: POSITION PURPOSE: An integral member of the Risk Management team supporting the Operations team in managing real estate assets. This position is primarily focused on general liability claims and RMIS system management (60%) and provides general risk management support (40%), including generating COIs, working with lenders, obtaining quotes for new assets, processing invoices, and reviewing contract language. ESSENTIAL FUNCTIONS: Work closely with the IT department and external vendors to enhance and optimize the RMIS system, ensuring it meets company requirements and industry best practices. Manage relationships with TPAs, ensuring effective communication, adherence to service level agreements, and quality control. Oversee evaluation, investigation, and adjudication of complex claims, including commercial general liability and property claims. Provide guidance and support to adjusters and defense attorneys in claim resolution and settlement strategies. Assess risk transfer opportunities to third parties and draft tender documents when risk transfer is identified. Prepare and provide claim data for monthly and quarterly reports. Monitor TPA performance, establish performance metrics, conduct evaluations, and implement corrective measures. Provide ongoing training to improve effectiveness and efficiency. Ensure compliance with industry regulations, legal requirements, and company policies, including timely reporting, documentation, and adherence to claims handling protocols. Promote prompt and accurate FNOL, coverage analysis, claim investigations, timely litigation response, and effective communication. Collaborate with investments, development, legal, operations, and IT teams to optimize department performance and provide insights to the SVP of Risk Management. NON-ESSENTIAL FUNCTIONS: Support the Risk Management team on various tasks and provide coverage during team member absences. EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor's degree in Business, Insurance and Risk Management, or related field (equivalent experience may be considered). Minimum 7 years of experience in a claims-heavy organization, including 4 years of litigated claims experience, or experience as a claims supervisor at a TPA, insurance carrier, or broker, with a focus on commercial real estate or construction, general liability litigation, and property. Strong knowledge of claims handling processes, insurance regulations, and best practices. Experience managing claims systems (preferably Riskonnect). Proficiency in RIMIS software and related tools. Experience working with TPAs is highly desirable. Relevant professional certifications (e.g., AIC, CPCU) are a plus. KNOWLEDGE, SKILLS AND ABILITIES: Proven experience with advanced Excel functions and data management. Ability to work independently and manage time effectively. Exceptional organizational skills and proactive mindset. WHAT CIM OFFERS: Competitive compensation package including eligibility for bonus pay. Comprehensive medical, dental, and vision plans. Health Savings Account with employer contribution. Company-paid life and disability insurance. 401(k) savings plan with company match. Paid time off including vacation, 10 designated holidays, sick time, and bereavement leave. Up to 16 hours of volunteer time off. Up to 16 weeks of Paid Parental Leave. Ongoing professional development programs. Wellness program with monthly and quarterly prizes. Actual base salary considers factors such as geography, job-related knowledge, experience, and budget. The anticipated base salary range for this position in New York, NY is $100,000 - $125,000.

🏢 Summary: Full-time Program Associate role providing administrative and clerical support to program leadership, staff, and clients in a social services environment. The position involves coordinating procurement, supporting reports and projects, organizing meetings, and assisting with documentation and compliance tasks. Driving is required, along with completion of background checks and mandatory trainings. 🗂️ Requirements: Employment eligibility verification, CPR/First Aid certification (or willingness to obtain), Completion of Tuberculosis Test, Successful Background Screening, Successful Drug Test, Reliable transportation, Valid driver's license, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Authorization to work in the U.S., Work performed within California, Driving as an essential job function 📃 Skills: CPR, FirstAid, Documentation, Reporting, Procurement, DataAnalysis, Research 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $21.00 to $26.00 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. ABOUT THE JOB The Program Associate provides general administrative support to the programs, which may include leadership, staff, residents and client participants. This includes supporting the overall organization of the department, handling administrative duties, and assisting with procedures, policies, and projects. Position Responsibilities include: Provide administrative and clerical support to management and direct line staff Coordinate purchases and procurement of approved requests for supplies, equipment, and client assistance items. Assist with research, preparation, and written documentation for special projects, presentations, and meetings. Plan and coordinate department meetings Assist with completing reports as necessary WHAT YOU BRING Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Contribute to team goals and recognize the strengths and contributions of others. Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention. Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Generate innovative solutions to problems or challenges. Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome. Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. PREFERRED QUALIFICATIONS Two (2) years' experience working in a relevant field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome. MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California. Work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, employees receive a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION? If this position sounds like a fit, please submit your application today. A resume is required.

🏢 Summary: The offer is for a Client Services Associate focused on asset management, shipping/receiving operations, and on-site hardware lifecycle support. The role involves tracking, tagging, auditing, and securely handling hardware assets while maintaining accurate inventory records and supporting office equipment and customer service needs. It combines warehouse logistics, data management, and technical asset handling responsibilities in a service-oriented environment. 🗂️ Requirements: High School Diploma or equivalent, Minimum 1 year experience in warehouse, shipping and receiving, Knowledge of shipping and receiving procedures, Ability to inspect and reconcile shipments with documentation, Experience maintaining and updating asset records or databases, Ability to safely wipe data from desktops and laptops, Proficiency in MS Office Suite, Ability to operate MFD equipment, Ability to lift 40 lbs or more frequently, Ability to work assigned hours, including nights and weekends if required 📃 Skills: AssetManagement, InventoryManagement, Shipping, Receiving, DataWiping, MSOffice, Database, MFD, HardwareHandling, Reporting 🏢 Description: Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate/Asset Management role includes receiving, sorting, and classifying hardware assets; inspecting incoming hardware; shipping and receiving products; maintaining accurate records of all hardware assets; ensuring proper storage and handling of hardware assets and supplies; replenishing and organizing office supplies; ensuring copy/print machines are functional and stocked; serving as backup to reception/concierge; and providing light maintenance and cleaning. This position delivers prompt, courteous, and efficient service while maintaining a professional image. Duties and Responsibilities: - Accept and deliver orders, visually inspect shipments for damage, and reconcile with shipping documentation. - Tag assets and update asset data repositories accurately. - Maintain secure storage and proper organization of assets in a controlled environment. - Perform on-site asset pickup and delivery and maintain accurate inventory of assets and associated hardware. - Oversee and audit asset entries in the database to ensure proper tracking and compliance. - Submit monthly touch count reports to ensure up-to-date asset management. - Collaborate with cross-functional teams to streamline operations and provide customer service. - Adhere to company policies, procedures, and security measures. - Safely wipe data from desktops or laptops planned for disposal. - Provide customer service via phone, email, or in-person interactions. - Travel to assigned locations as required and work outside regular business hours when needed. - Maintain high attention to detail and accuracy in all tasks. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills with MS Office Suite experience. - Ability to manage multiple tasks. - Organizational skills. - Working knowledge of MFD equipment. - Knowledge of shipping/receiving procedures. - Ability to determine correct packing methods and validate packing slips. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 1+ years prior work experience in warehouse, shipping and receiving preferred. - Ability to work assigned hours. - Excellent organizational and time management skills. - Analytical and problem-solving abilities. - Written and verbal communication skills. - Ability to learn computer-based systems required for the position. - Professional appearance and adherence to policies and procedures. Physical Demands: - Fine and gross motor skills to grasp, lift, and move packages using wheeled carts (up to 60 lbs capacity). - Ability to walk, bend, kneel, stand, or sit for extended periods. - Manual dexterity for operating office machinery. - Ability to lift or move 40 lbs or greater frequently. Travel: None or negligible. What We Offer: Career Growth opportunities. Learning & Development programs. Employee recognition programs. Comprehensive benefits including Medical, Dental, Vision, HSA, 401k with matching, Paid Time Off, insurance options, education discounts, and additional voluntary benefits. Note: Benefit offerings may vary for positions under 30 hours per week.