Corporate Security Community Ambassador

🏢 Summary: Full-time onsite Residential Security Agent Team Lead role managing a 24/7 residential security team embedded with a client in Palo Alto, CA. The position combines team leadership, executive protection coordination, threat management, and oversight of security systems and operations. The role requires strong operational experience, required certifications, and the ability to operate in a high-touch, client-facing environment. 🗂️ Requirements: 5+ years of experience in armed residential security, Experience leading, coaching, and mentoring security personnel, Experience managing small teams, Current CA State Guard Card, Current CPR/AED/First Aid certification, Valid Driver’s License, Ability to work 12-hour shifts including weekends and holidays, Ability to patrol large property on foot and assist in emergency evacuation, Experience operating in high-touch, customer service environments, Ability to handle confidential and sensitive information with discretion 📃 Skills: Security, Leadership, ExecutiveProtection, ThreatManagement, EmergencyResponse, AccessControl, CCTV, Surveillance, IncidentReporting, SOP, CPR, AED, FirstAid 🏢 Description: We are currently looking to hire a Residential Security Agent Team Lead to join our team embedded with our client in Palo Alto, California. This position is onsite. JOB DESCRIPTION The Residential Security Agent Team Lead will serve a critical security function while maintaining a customer service focused approach. The individual will actively manage the team members of the residential security team (RST) and will work closely with the client's executive protection (EP) team to ensure deliverables are met, process alignment, and sustain program development. This is a full-time position managing a team that provides 24/7 coverage working 12-hour shifts including weekends and holidays. Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Manage and track the day-to-day of the RST, including personnel, scheduling, equipment, processes, procedures, and incidents - Serve as the subject matter expert (SME) advising the client in residential security - Collaborate with the client in the development of SOPs, response plans, and security infrastructure suggestions - Brief the client EP Team and report on incidents, suspicious activity, and other developments - Support threat management and emergency response as first point of contact for client security needs - Maintain accurate and organized inventory of equipment and administrative documentation - Monitor and manage camera systems, access control technology, and other security tools - Monitor critical facility functions as assigned by the client - Address unknown visitors, phone calls, and other contacts - Maintain excellent communication regarding client needs, support requests, service issues, and deliverables - Provide high standard customer service for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate risks to personnel, property, or privacy - Complete required plans, surveys, and reports - Assist with customer service issues to ensure high level of service - Communicate professionally with co-workers, management, and clients - Conform with all regulations, policies, procedures, and instructions - Provide coverage for and perform duties of RST members as needed REQUIRED QUALIFICATIONS - 5 years' experience preferably in an armed residential security discipline - Proven experience leading, coaching, and mentoring security personnel - Experience managing small teams - Current CA State Guard Card (unarmed position) - Current CPR/AED/First Aid certification - Successful track record in a high-touch, customer service environment - Professional bearing and strong customer service skills - Ability to adapt to fast-paced and changing environments - High ethical standards and discretion handling confidential information - Excellent written and verbal communication skills - Ability to synthesize facts, concepts, and principles - Emotional intelligence and customer-focused approach - Valid Driver's License - Physical ability to patrol large property on foot and assist injured clients if needed PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covering 100% of premium for employee-only coverage - PPO medical plan with employee contribution; substantial dependent premium coverage - HSA employer contribution - Medical FSA - Employer-paid life, STD, LTD, and AD&D insurance - 401(k) with employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App - Dedicated Security and Intelligence Training Programs - Coaching and Mentoring Opportunities Pay Range: $65—$65 USD

🏢 Summary: Full-time onsite Residential Security Agent role providing 24/7 residential security coverage, monitoring access control and surveillance systems, and supporting emergency response for a client in Palo Alto, CA. The position requires strong customer service skills, incident management support, and the ability to operate in a fast-paced, high-touch environment. Rotating 12-hour shifts including days, nights, weekends, and holidays. 🗂️ Requirements: Current CA state guard card, Current CPR/AED/First Aid certification, Valid Driver's License, Ability to work onsite in 12-hour rotating shifts (24/7 coverage), Ability to patrol large property on foot and assist in evacuations, Experience in high-touch customer service environment, Ability to handle confidential and sensitive information, Excellent written and verbal communication skills 📃 Skills: AccessControl, CCTV, Surveillance, IncidentManagement, EmergencyResponse, CPR, AED, FirstAid 🏢 Description: We are currently looking to hire a Residential Security Agent to join our team embedded with our client in Palo Alto, CA. This position requires working onsite. JOB DESCRIPTION The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client's residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays on a rotating schedule (days / nights). Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Act to support threat management and emergency response and be the first point of contact for client security needs. - Monitor and manage camera system, access control technology and other security tools - Monitor critical facility functions as assigned by the client - Advise and take action addressing unknown visitors, phone calls, and other contacts - Maintain excellent rapport and open lines of communications regarding client needs, requests for support, service issues, and deliverables. - Provide a high standard of customer service delivery for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate with clients regarding risks to personnel, property, or privacy - Ensure completion of any client required plans, surveys, or reports. - Assist with customer service issues to ensure a consistently high level of service - Communicate with co-workers, management, clients, and others in a courteous and professional manner. - Conform with and abide by all regulations, policies, work procedures and instructions. REQUIRED QUALIFICATIONS All required licenses and certification requirements, including: - Current CA state guard card - Must have current CPR/AED/First Aid certificate - Valid Driver's License - A successful track record operating within a high-touch, customer service environment - Appropriate professional bearing and customer service skills - Ability to adapt well to fast paced environments with changing circumstances, direction, and strategy - High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy - Excellent written and verbal communication skills - Skilled in synthesizing facts, concepts, and principles - Emotional intelligence and a customer focused approach - Agent must be of a physical standard to be able to patrol a large, sprawling property almost entirely on foot, often covering long distances and navigating physically demanding terrain - Ability to assist client if injured or need evacuating PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covers 100% of the premium for employee-only coverage - PPO medical plan with employee contribution for employee-only coverage - Employer contribution to HSA - Medical FSA - Employer-paid insurance: life, STD, LTD, and AD&D - 401(k) including employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program for personal needs - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App providing 24/7 access to risk intelligence and remote support - Dedicated Security and Intelligence Training Programs for Professional Development - Coaching and Mentoring Opportunities - Pay Range: $50—$50 USD

🏢 Summary: Full-time onsite Residential Security Agent role embedded with a client in San Francisco, responsible for physical security, access control monitoring, incident response, and emergency coordination within a residential setting. The position operates on 12-hour shifts with 24/7 coverage and requires strong customer service orientation alongside security operations expertise. The agent supports threat management, monitors security systems, and ensures safety of personnel and property. 🗂️ Requirements: Current CA state guard card, Current CPR/AED/First Aid certification, Valid Driver's License, Ability to work 12-hour shifts with 24/7 coverage including weekends and holidays, Physical ability to patrol large property on foot and assist with evacuations, Experience in high-touch customer service environment, Ability to handle confidential and sensitive information, Excellent written and verbal communication skills 📃 Skills: AccessControl, CCTV, IncidentManagement, EmergencyResponse, ThreatManagement, PhysicalSecurity, Surveillance, Reporting 🏢 Description: Join Us, Concentric - "Your World Secured" We are currently looking to hire a Residential Security Agent to join our team embedded with our client in San Francisco, California. This position is onsite. JOB DESCRIPTION The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client's residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays. Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Act to support threat management and emergency response and be the first point of contact for client security needs. - Monitor and manage camera system, access control technology and other security tools - Monitor critical facility functions as assigned by the client - Advise and take action addressing unknown visitors, phone calls, and other contacts - Maintain excellent rapport and open lines of communications regarding client needs, requests for support, service issues, and deliverables. - Provide a high standard of customer service delivery for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate with clients regarding risks to personnel, property, or privacy - Ensure completion of any client required plans, surveys, or reports. - Assist with customer service issues to ensure a consistently high level of service - Communicate with co-workers, management, clients, and others in a courteous and professional manner. - Conform with and abide by all regulations, policies, work procedures and instructions. REQUIRED QUALIFICATIONS All required licenses and certification requirements, including: - Current CA state guard card - Current CPR/AED/First Aid certificate - Successful track record operating within a high-touch, customer service environment - Appropriate professional bearing and customer service skills - Ability to adapt well to fast paced environments with changing circumstances, direction, and strategy - High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy - Excellent written and verbal communication skills - Skilled in synthesizing facts, concepts, and principles - Emotional intelligence and a customer focused approach - Valid Driver's License - Physical ability to patrol a large property on foot and assist client if injured or needing evacuation PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covering 100% of the premium for employee-only coverage - PPO medical plan with employee contribution for employee-only coverage and substantial employer contribution for dependents - HSA employer contribution - Medical FSA - Employer-paid insurance: life, STD, LTD, and AD&D - 401(k) including employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App providing 24/7 access to risk intelligence and remote support - Dedicated Security and Intelligence Training Programs - Coaching and Mentoring Opportunities Pay Range: $50—$50 USD

🏢 Summary: Customer-focused concierge role responsible for delivering high-level hospitality and front desk services to residential tenants and guests. The position involves managing building access, coordinating amenities, handling inquiries, and ensuring a professional and welcoming environment. Ideal for candidates with strong customer service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends and holidays, Flexibility to pick up additional shifts, Proficiency in Microsoft Office (Outlook, Word, Excel), Ability to manage building access and authorized entry, Strong problem-solving skills, Exceptional oral and written communication skills, Ability to multitask and work independently 📃 Skills: Microsoft, Outlook, Word, Excel 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. If you have a passion for creating memorable experiences and enjoy making people's lives easier, this role is a perfect fit. Key Responsibilities Provide Class "A" customer service – Building a good rapport with tenants and going above and beyond whenever possible Meet and greet all visitors such as tenants, guests and prospects Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Respond to tenant questions and complaints in a timely manner Ensure that only authorized individuals enter the building Manage incoming phone calls and direct them to the appropriate destination Coordinate reservation for amenity space, loading elevators and loading dock Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed Work scheduled shifts Perform other duties as needed Qualifications High School Diploma or equivalent (GED) Strong customer service background 1 year of concierge or high-end customer service experience is preferred Must be able to work weekends Ability to work holidays required. Flexibility to pick up additional shifts, as needed Proficient in Microsoft Office, particularly Outlook, Word and Excel Outgoing personality with ability to relate to diverse group of people Self-motivated and high energy Strong problem-solving skills Strong sense of urgency Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication skills Ability to work well in a team establishing good working relationships with others Ability to multitask and prioritize tasks with a strong attention to detail Self-directed and able to work independently, with minimal supervision Benefits Compensation: - Competitive Salary with Bonus Potential - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Housing Discount - Commuter Benefits - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role

🏢 Summary: Opportunity for a concierge to deliver high-level customer service in a residential community, acting as the primary point of contact for residents and visitors. The role focuses on front desk operations, access control, amenity coordination, and maintaining a welcoming, professional environment. Ideal for candidates with strong service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends, Ability to work holidays, Proficiency in Microsoft Office (Outlook, Word, Excel), Exceptional oral and written communication skills, Ability to multitask and prioritize tasks, Ability to work independently with minimal supervision 📃 Skills: Outlook, Word, Excel, MicrosoftOffice 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. Key Responsibilities - Provide Class "A" customer service – building a good rapport with tenants and going above and beyond whenever possible - Meet and greet all visitors such as tenants, guests and prospects - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Respond to tenant questions and complaints in a timely manner - Ensure that only authorized individuals enter the building - Manage incoming phone calls and direct them to the appropriate destination - Coordinate reservation for amenity space, loading elevators and loading dock - Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed - Work scheduled shifts - Perform other duties as needed Qualifications - High School Diploma or equivalent (GED) - Strong customer service background - 1 year of concierge or high-end customer service experience is preferred - Must be able to work weekends - Ability to work holidays required; flexibility to pick up additional shifts as needed - Proficient in Microsoft Office, particularly Outlook, Word and Excel - Outgoing personality with ability to relate to diverse group of people - Self-motivated and high energy - Strong problem-solving skills - Strong sense of urgency - Highly credible and trustworthy, operating with a high degree of integrity - Ability to hold oneself and others accountable and strive for excellence - Positive, can-do attitude with focus on growth and innovation - Customer-focused and results-oriented - Desire to continuously learn and develop - Exceptional oral and written communication skills - Ability to work well in a team and establish good working relationships - Ability to multitask and prioritize tasks with strong attention to detail - Self-directed and able to work independently with minimal supervision Benefits Compensation: - Competitive salary with bonus potential - Generous benefit package: Medical, Dental, Vision, 401K match, Life Insurance Career Development: - Opportunities for advancement within an expanding portfolio - Annual professional development funds Employee Perks (to name a few): - Housing discount - Commuter benefits - Free parking and EV charging - Parental leave program - Friendly work environment that values collaboration *Note: Benefits vary depending on the function of your role.

🏢 Summary: Senior onsite employment counsel role focused on ensuring compliance with U.S. employment laws, advising HR and leadership on labor and benefits matters, and managing employment-related policies, audits, and training. The position requires extensive employment law experience, bar admission, and collaboration across teams in a fast-paced environment. 🗂️ Requirements: JD from an ABA accredited school, 10+ years of employment law experience, Admitted to the bar in at least one U.S. state, Experience with employment law compliance, Experience with OFCCP compliance evaluations or AAP preparation, Experience with California employment law, Strong legal training and counseling skills, Ability to work onsite in Palo Alto, CA, Willingness to travel up to 10%, Ability to work extended hours and weekends as needed 📃 Skills: OFCCP, AAP, Payroll, HR, Benefits, Compliance, EmploymentLaw, CaliforniaLaw, Training, Auditing 🏢 Description: SpaceXAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. RESPONSIBILITIES: - Responsible for xAI's compliance program for state and federal employment laws, such as meal period and rest breaks, bonus and benefits, timekeeping and payroll, discrimination, and harassment - Work closely with HR and other organizations to develop policies and procedures on employment matters affecting the Company, including accommodations, leaves of absence, onboarding, and drug and alcohol program - Conduct regular audits of xAI's compliance program, policies, and procedures and work closely with cross-functional teams to develop and track implementation of corrective actions - Provide legal counsel on employment separation matters, job classifications, background checks, and recruiting - Draft training, comment on training, and provide select training to people leaders - Responsible for OFCCP compliance reports and similar filings - Advise Benefits on compliance with relevant law, and review and provide comments on contracts for company benefits - Monitor labor, employment, and benefits law developments and advise HR and management of recommended changes - Own drafting and updating Employee Handbook - Manage other projects as required or assigned BASIC QUALIFICATIONS: - JD from an ABA accredited school - 10+ years of employment law experience PREFERRED SKILLS AND EXPERIENCE: - Excellent academic record at top tier law school - Relevant experience with a major law firm or corporation - Experience with AAP preparation and/or OFCCP compliance evaluations - Experience counseling clients with significant domestic manufacturing operations - Experience counseling clients with significant international operations - Experience with California employment law - Demonstrated skill in providing legal training to business team members (both course development and presentation) - Ability to communicate in a clear, concise manner - Capacity to focus on diverse projects with rapidly changing priorities - Solution-oriented thinking and communication - Strong problem-solving skills ADDITIONAL REQUIREMENTS: - Must be willing to travel up to 10% of the time - Must be admitted to the bar, in good standing, in at least one U.S. State - This position is based in Palo Alto, CA and requires being onsite - remote work not considered - Must be able to work extended hours and weekends as needed COMPENSATION AND BENEFITS: - $176,000 - $264,000 USD - Base salary is just one part of the total rewards package, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a U.S. citizen or national, U.S. lawful permanent resident, refugee, asylee, or be eligible to obtain the required authorizations from the U.S. Department of State.

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: Full-time onsite Client Services Associate role supporting mailroom operations, office services, inventory management, hospitality, and reception functions in a fast-paced workplace environment. The position focuses on maintaining smooth daily operations, handling shipping and receiving tasks, supporting meeting spaces, and delivering professional customer service. 🗂️ Requirements: High School Diploma or equivalent, 1+ year experience in customer service, office support, or similar role, Strong communication skills, Strong multitasking skills, Ability to learn new systems and processes, Professional appearance and demeanor, Ability to lift and move 40–60 lbs, Ability to operate common office equipment 📃 Skills: Mailroom, Logistics, Inventory, Shipping, Receiving, Reception, Hospitality, Printers, Warehouse, Tracking 🏢 Description: Client Services Associate We're hiring! If you're a people-focused, detail-oriented professional who enjoys keeping an office running smoothly, this role is for you. We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. Quick Facts - Full-time onsite role - Compensation range: $18–$20 USD About the Role As a Client Services Associate, you'll handle mail and package operations, support office supplies and shipping and receiving, organize supply inventories and equipment management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fast-paced environment, loves helping others, and takes pride in maintaining a polished, organized workspace. What You'll Do Mailroom Operations - Receive, sort, and distribute all inbound mail and packages - Process outbound mail, shipments, and tracking documentation - Maintain accurate chain-of-custody records - Notify employees of incoming deliveries and coordinate pickup Warehouse & Logistics - Perform shipping and receiving tasks for supplies, materials, and equipment - Verify packing slips, inspect shipments, and report discrepancies - Organize and maintain warehouse areas for cleanliness and efficiency - Load/unload items using proper safety techniques Office Operations - Monitor and restock office supplies - Ensure printers/MFDs are functional and stocked - Keep the Business Service Center neat and organized - Submit and follow up on work orders Inventory & Supplies - Monitor stock levels of office and warehouse supplies - Replenish inventory and support ordering when needed - Keep storage areas neat and labeled for easy access Hospitality & Facilities Support - Set up meeting and conference rooms - Support pantry, barista, or kitchen areas - Perform light cleaning and maintenance tasks - Assist with internal office moves Reception & Customer Support - Provide backup front desk/reception coverage - Deliver friendly, professional service to employees and guests - Handle sensitive or urgent requests with discretion What You Bring - High School Diploma or equivalent - 1+ year of experience in customer service, office support, or similar preferred - Strong communication and multitasking skills - A proactive, solutions-oriented mindset - Comfort learning new systems and processes - Professional appearance and demeanor Physical Requirements - Ability to lift/move 40–60 lbs - Frequent walking, bending, standing, and light manual activity - Ability to operate common office equipment Why You'll Love Working With Us - Supportive team culture - Opportunities to learn and grow - A role with high visibility and daily impact - A chance to be the go-to person who keeps everything running smoothly Benefits - Medical, Dental, Vision - HCFSA, DCFSA, HSA - Commuter Transit and Parking - Supplemental Life Insurance - Accident Insurance - Critical Illness - Hospital Indemnity - Legal Program - Identity Theft Protection - Pet Discounts and Pet Insurance - Group Home and Auto Insurance - Employee Assistance Program - Short Term Disability - Life Insurance - Education Discounts - 401k with matching - Entertainment Discounts - Paid Time Off

🏢 Summary: The Client Services Associate delivers on-site mailroom, shipping/receiving, office support, and front desk coverage while ensuring high service standards. The role includes handling inbound/outbound mail, maintaining office equipment and supplies, supporting meetings, and performing light maintenance. This position requires strong organizational skills, customer service focus, and proficiency with office systems and equipment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Working knowledge of multi-function devices (MFD), Proficiency in MS Office Suite, Ability to operate office machinery, Ability to lift 40 lbs or more frequently, Ability to manage multiple tasks simultaneously, Strong organizational and time management skills, Ability to work assigned hours, Professional appearance and adherence to policies 📃 Skills: MSOffice, MFD, Shipping, Receiving, DataEntry, Inventory, Copying, Printing, Packaging, ComputerSystems 🏢 Description: Job Title: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), ensuring copy/print machines are functional and stocked, serving as backup to the front office (reception/concierge), and providing light maintenance/cleaning. This position offers the highest level of service to all employees while maintaining a professional image by providing prompt, courteous, and efficient service. Duties and Responsibilities: - Provides 5-star customer service to all employees. - Receives inbound mail/packages, sorts incoming mail, and inputs into chain of custody software. - Manages outgoing mail/package transactions. - Performs shipping and receiving duties. - Notifies employees upon receipt of inbound deliveries. - Distributes mail/packages to personnel. - Acts as point of contact for mail/package inquiries. - Performs daily key operations of multi-function devices (ensuring functionality and replenishing toner/paper). - Submits work orders as required. - Services and replenishes pantry, conference, kitchen, and meeting areas. - Performs meeting and conference room setups. - Assists with building occupant moves. - Performs light maintenance and cleaning duties. - Maintains Business Service Center area in a neat and orderly fashion. - Monitors and replenishes office supplies. - Assists with copy/print orders and equipment monitoring. - Trains backup staff on policies and procedures. - Provides reception/concierge coverage as needed. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills with MS Office Suite experience. - Ability to handle multiple tasks simultaneously. - Good organizational skills. - Working knowledge of MFD equipment. - Knowledge of shipping/receiving procedures. - Ability to validate packing slips and select proper packing materials. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 1+ years prior work experience preferred. - Excellent organizational and time management skills. - Analytical and problem-solving abilities. - Current knowledge or ability to learn required computer-based systems. - Professional appearance and attitude. - Adherence to company policies and procedures. Physical Demands: - Ability to grasp, lift, and move packages using a wheeled cart (up to 60 lbs capacity). - Ability to lift or move 40 lbs or more frequently. - Ability to walk, bend, kneel, stand, and sit for extended periods. - Manual dexterity for operating office machinery. Travel: None or negligible. Pay Range: $18.50—$19.50 USD What We Offer: - Career growth opportunities. - Learning and development programs. - Employee recognition programs. - Comprehensive benefits including Medical, Dental, Vision, HSA, 401k with matching, Life Insurance, Disability coverage, Paid Time Off, and additional supplemental benefits.

🏢 Summary: Human Resources Generalist role focused on benefits administration, multi-state leave management, HR compliance, and HRIS support in an on-site corporate environment. The position includes managing employee benefit programs, ADA accommodations, workers’ compensation, payroll support, and HR process improvements. Offers flexible scheduling, comprehensive benefits, paid time off, and professional development opportunities. 🗂️ Requirements: Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Development, or related field, 3–5+ years of progressive Human Resources experience, 2+ years of employee benefits and multi-state leave administration experience, Experience with Washington and California leave laws, Experience with HRIS systems, Fluent English communication skills, Proficiency in Microsoft Office applications, Ability to work on-site during office hours 📃 Skills: Workday, HRIS, Excel, Word, Outlook, FMLA, ADA, Payroll, Benefits, Compliance 🏢 Description: Position Overview Flexible Schedule: This position is Monday through Friday, with flexible start times between 6-9am and end times between 3-6pm. Corporate office hours are Monday through Friday, 7am to 4pm. Flexibility to work additional hours may be required to meet company/project needs. On-Site Requirement: This position requires physical presence at the corporate office during office hours. Compensation Package $82,000 to $90,000 / year What We Offer - Competitive starting wages - A company-wide commitment to diversity and inclusion - A positive work environment where employee contributions are valued - A fun culture with team building activities and events - Competitive medical, dental, and vision benefits. Employer pays 85% of employee premiums - 401k contribution opportunity with an annual company match - Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year) - Paid vacation starting at three weeks and increasing with tenure - 13 paid holidays, including 2 personal holidays of your choice - Comprehensive training programs and development opportunities What We're Looking For - Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Development, or a related field required - 3–5+ years of progressive Human Resources experience - 2+ years of experience administering employee benefits and multi-state leave programs required, including experience with Washington and California leave laws - Experience with HRIS systems required; Workday experience highly preferred - Experience supporting a workforce of 200+ employees preferred - SHRM-CP, PHR, or similar HR certification preferred - Demonstrates exceptional attention to detail and organizational abilities - Proficient in effective communication and teamwork - Maintains a positive outlook and embraces a collaborative team approach - Shows responsibility and takes pride in their work - Fluent in English, with strong reading, speaking, and writing skills - Proficient in Microsoft Office applications, including Excel, Word, and Outlook Your Role - Administer health, dental, vision, life, and supplemental insurance plans, including annual open enrollment, qualifying life events, and carrier reconciliation - Manage 401(k) plan operations, including enrollments, contribution changes, compliance testing, and vendor relationship management - Administer FMLA and state paid leave programs across WA, CA, OR, AZ, NY, and UT from initial designation through return to work - Track leave dates, notices, and documentation - Ensure compliance with applicable state and federal laws - Coordinate communication with managers, employees, and payroll throughout the leave lifecycle - Manage multi-state workers' compensation programs - Review and approve benefits changes in Workday, ensuring accuracy of enrollments and deductions - Manage ADA accommodation requests, including the interactive process, documentation, and coordination with managers - Conduct job description audits and updates, partnering with managers to ensure accuracy and alignment with compensation bands - Provide support for the annual performance review cycle, including coordination of timelines, templates, and communications - Serve as a resource for managers on compensation-related questions and HR policy - Maintain accurate and up-to-date employee records in Workday - Identify inefficiencies in HR processes and recommend and implement improvements - Support HR reporting, audits, and compliance with federal and multi-state employment laws - Provide on-site payroll support - Serve as a resource for managers and employees on HR policies and procedures - Assist with all HR projects and initiatives The responsibilities above are not all-inclusive. Our Mission & Culture At American Capital Group, the mission is to be an innovator and leader in multifamily housing solutions. The organization prioritizes respect, collaboration, integrity, and transparency to create a work environment where every voice is heard and valued. Candidate Screening & Interview Process Candidates should be prepared to complete an online assessment test and participate in virtual and/or on-site interviews. Background Checks and Screenings Candidates should be prepared to undergo a background check and complete a 4-panel drug screening. Background checks may include professional reference checks, credit checks, criminal history reviews, social media screenings, and education, certification, and employment verifications. Equal Opportunity Employer The company is committed to fostering an inclusive workplace and encourages applicants from diverse backgrounds to apply.