Client Services Associate

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: The offer is for a Mailroom Associate responsible for managing inbound and outbound mail, shipping and receiving, and supporting daily operations of an onsite business service center. The role focuses on accurate mail processing, equipment operation, record keeping, and providing high-level customer service to employees. It also includes reception and hospitality support as needed. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate mailroom and MFD equipment, Ability to lift 40 lbs or more frequently, Ability to manage multiple tasks simultaneously, Current knowledge or ability to learn computer-based systems, Adherence to company policies and procedures, Ability to work assigned hours determined by manager 📃 Skills: MSOffice, MFD, PostageMeter, Photocopier, MailFoldingMachine, ChainOfCustodySoftware, Shipping, Receiving 🏢 Description: Job Title: Mailroom Associate Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties and Responsibilities: - Provides 5-star customer service to all employees (in all forms of communication). - Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. - Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine. - Maintains records of receipt, mailing dates, and other required information. - Manages outgoing mail/package transactions. - Performs duties associated with shipping and receiving of materials. - Notifies employees upon receipt of inbound deliveries. - Distributes mail/packages to company personnel. - Acts as point of contact for company personnel on mail/package inquiries. - Submit work orders for certain requests. - Maintains the Business Service Center area in a neat and orderly fashion. - Monitors level of office supplies on the floor and replenishing and orders accordingly. - Proactively seeks out additional work during downtime. - Builds professional relationships with customers and other teams. - Maintains professionalism and composure when interacting with all employees. - Trains back-up and providing guidance on policies and procedures. - Determines what additional support is needed when handling sensitive inquiries. - Provides exceptional customer service to client. - Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Competencies: - Strong verbal and written communication skills. - Excellent customer service skills. - PC skills MS Office Suite experience. - Ability to handle multiple tasks simultaneously. - Good organizational skills. - Working knowledge of MFD equipment. - Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. - Possesses ability to work independently and is capable of completing projects. - Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: - High School Diploma (or equivalent) required. - 2+ years prior work experience preferred. - Ability to work assigned work hours determined by manager. - Flexible, Adaptable, and Dependable. - A Team Player. - Excellent organizational and time management skills. - Analytical abilities and aptitude in problem-solving. - Superb written and verbal communication skills. - Current knowledge or ability to learn computer-based systems required for functions of position. - Required to maintain an overall professional appearance and attitude. - Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. - Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. - Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. - Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). - Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension. - Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. The company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range: $22.64—$22.64 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: A work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: A variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: Mailroom Associate role supporting daily mail, shipping, document services, and workplace operations to ensure smooth office functionality. Responsibilities include handling incoming and outgoing mail, operating multifunction devices, providing office support, and delivering professional customer service. This position requires strong organizational skills, basic technical proficiency, and the ability to manage physical tasks in a fast-paced environment. 🗂️ Requirements: High School Diploma or equivalent, 2+ years experience in mailroom, office services, shipping/receiving, logistics, or customer service, Experience with package tracking and shipping systems, Working knowledge of multifunction devices (MFDs), Basic computer proficiency, Ability to lift and move packages up to 40 lbs., Ability to stand, walk, bend, kneel, and sit for extended periods 📃 Skills: Mailroom, Shipping, Logistics, Scanning, Imaging, MFD, Tracking, Computer 🏢 Description: Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: Monday–Friday | 7:30 AM – 4:30 PM Keep Workplace Operations Running Smoothly If you're organized, dependable, and enjoy keeping things moving behind the scenes, this role is for you. As a Mailroom Associate, you'll support daily mail, shipping, document services, and workplace operations that help employees stay productive and connected. From receiving critical deliveries to supporting office services, you'll play an important role in ensuring day-to-day operations run efficiently. Why This Role Matters Every package delivered, shipment processed, and document completed contributes to a seamless workplace experience. Your attention to detail and commitment to service help ensure employees have the resources and support they need to do their best work. What You'll Do Mail & Shipping Operations - Receive, track, sort, and distribute incoming mail and packages - Process outgoing mail and shipments - Maintain shipment tracking and chain-of-custody records - Respond to mail and package inquiries Document & Office Support - Perform scanning, imaging, and basic copy/print services - Operate and maintain multifunction devices (MFDs), including replenishing paper and toner - Maintain an organized business service center Workplace Support - Assist with meeting room setups and office moves - Provide light facility support as needed - Support additional operational tasks and cross-functional coverage Customer Service - Deliver professional service in all interactions - Build positive relationships with employees and internal teams - Handle sensitive information with discretion and professionalism Qualifications - High School Diploma or equivalent required - 2+ years of experience in mailroom, office services, shipping/receiving, logistics, or customer service preferred - Experience with package tracking and shipping systems preferred - Working knowledge of multifunction devices (MFDs) preferred Physical Requirements - Ability to lift and move packages up to 40 lbs. - Ability to stand, walk, bend, kneel, and sit for extended periods - Ability to operate office equipment and transport materials using carts Travel: None What We Offer Career Growth: Opportunity to learn new skills and explore career advancement. Learning & Development: Ongoing training and development programs. Recognition Programs: Recognition initiatives for employees at all levels. Benefits: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts and Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.

🏢 Summary: On-site Service Delivery Supervisor role overseeing lockbox processing operations, supervising teams across multiple projects, and ensuring daily service delivery, client satisfaction, and compliance with operational standards. The position combines hands-on operational management with staff leadership, performance monitoring, and continuous process improvement. Offers competitive compensation and comprehensive benefits. 🗂️ Requirements: 3+ years of related office experience, Previous management/supervisory experience overseeing 5–10 employees, Experience in hospitality services (preferred), Ability to manage daily lockbox processing operations, Exceptional computer skills, Ability to work independently with minimal direction, Ability to lift and move 40 lbs frequently, Manual dexterity to operate office equipment, Strong understanding of selling skills, Strong integrity and business ethics 📃 Skills: Lockbox, Metrics, Productivity, Quality, Office, DataEntry, Greenhouse, Computer, Reporting, Scheduling 🏢 Description: We have an excellent opportunity for an experienced Service Delivery Supervisor to oversee lockbox processing operations. SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts and a 401K with company match. Description: The Service Delivery Supervisor (SDS) is responsible for overseeing all areas of Lockbox Processing. This role provides leadership and functions as a working supervisor by guiding and directing lockbox activities. The position sits on-site with the client and may oversee multiple sites or projects. Responsibilities include daily service delivery, employee management, overall customer satisfaction, and adherence to company policies. The supervisor acts as the primary daily client contact in coordination with the Service Delivery Manager while overseeing all onsite supervisory functions. Overall, this position continuously offers the highest level of service to client and employees while maintaining a professional image by providing prompt, courteous, and efficient service. What You Will Do: - Lead and supervise daily lockbox processing activities to ensure operational efficiency - Ensure compliance with agreed-upon service levels - Monitor staff productivity and quality metrics - Organize and assist in control of assigned project work - Ensure standards and procedures are followed - Communicate effectively with team members and management - Support staffing and schedule planning - Train and mentor staff to ensure adherence to procedures and best practices - Analyze monthly metrics and implement improvements - Drive change and innovation to improve business processes - Participate in succession planning at the site Requirements: - 3+ years of related office experience (hospitality services experience preferred) - Previous supervisory experience managing 5–10 employees - Exceptional computer skills - Ability to work independently with minimal direction - Ability to perform physical duties including lifting and moving 40 lbs - Manual dexterity for operating office machinery and performing data entry - Strong understanding of selling skills - Strong integrity and solid business ethics Physical Demands: - Ability to grasp, lift, carry, or move packages using a wheeled cart (up to 60 lbs capacity) - Ability to walk, bend, kneel, stand, or sit for extended periods - Manual dexterity to operate office machinery and input data while on the phone - Specific vision abilities including close and distance vision, focus adjustment, and color differentiation Travel: None or negligible Compensation: The expected compensation is $27 per hour. Final offer depends on skills, experience, and job-related factors. Benefits: - Career growth opportunities - Learning and development programs - Employee recognition programs - Comprehensive benefits including Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. The Greenhouse applicant tracking system is used and does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy.

🏢 Summary: Entry-level digital document processing role focused on classifying, validating, and processing scanned documents with high accuracy in a production environment. The position requires strong data entry skills, attention to detail, and adherence to SLAs, compliance standards, and confidentiality policies. Offers career growth, learning opportunities, and a comprehensive benefits package. 🗂️ Requirements: High school diploma or equivalent, High-volume data entry experience, Fast and accurate alphanumeric typing skills, Strong attention to detail, Ability to work in a production environment, Ability to meet or exceed deadlines, Compliance with SLAs, regulations, and company policies, Ability to maintain confidentiality and data privacy 📃 Skills: DataEntry, Typing, Alphanumeric, DocumentImaging, Scanning, QualityControl, SLA, DataProcessing 🏢 Description: Digital Document Specialist Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership The ideal candidate will: - Have a minimum high school diploma or equivalent. - Possess strong attention to detail and high-volume data entry experience. - Demonstrate fast, accurate alpha-numeric typing skills. - Be comfortable working in a production environment and with technology. - Show willingness to adapt and learn new technologies. - Take initiative and pride in their work. - Thrive in a team environment and be motivated by results. - Be capable of meeting or exceeding deadlines. - Have familiarity with document imaging software (desired but not required). Key responsibilities include: - Classifying scanned documents by checking form fields and inputting information into pre-defined fields. - Ensuring the quality of scanned documents. - Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs). - Matching corresponding paperwork to accounts and applying appropriate business rules. - Adhering to all governmental regulations and company policies and procedures. - Protecting organizational assets and maintaining privacy and confidentiality. - Upholding ethical standards and complying with business principles. - Assisting in other operational areas as needed. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: A work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: A variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

🏢 Summary: B2B contract role focused on IT Asset Management within M&A projects, ensuring effective application integration and governance during corporate transitions. The position involves managing application portfolios, supporting selection processes, and maintaining high-quality data in ServiceNow. Work is hybrid with an 8‑month engagement in an international environment. 🗂️ Requirements: 3–6 years experience in IT Asset Management or related field, Experience in large enterprise environment, Experience supporting M&A integration projects, Experience in application portfolio management, Experience managing application data in ServiceNow, Fluent English (minimum B2) 📃 Skills: ServiceNow, Flexera, SAP, LeanIX, ITIL, ITAM, APM, M&A 🏢 Description: Industry: TSL Client: global enterprise Work model: hybrid, 1 day/week on-site (Mokotów, Warsaw) Project language: English Project length: 8 months contract Start: ASAP Assignment type: B2B Summary: The role focuses on managing IT assets effectively, particularly in relation to mergers and acquisitions (M&A), ensuring smooth integration of applications during corporate transitions. Main Responsibilities: Support M&A projects from APM perspective. Support Application Selection activities, driven by M&A integration (managing stakeholders from multiple organizational units involved in scoring of applications coming in from an acquired company). Managing data repository of M&A Applications in ServiceNow, both from the Data Quality Assurance and Configuration Item development (requirements gathering) point of view. Facilitate IT demand management process for new applications (Inbound process) - facilitate in application intake process from idea to implementation. Key requirements: Fluent English (minimum B2 level). Strong communication skills. Analytical mindset with problem-solving capabilities. 3-6 years of experience in IT Asset Management or related fields. Experience in a large organization. Nice to Have: Familiarity with ServiceNow, Flexera, or SAP LeanIX. ITIL certification. Experience in M&A activities (e.g., consolidation processes).

🏢 Summary: Senior IT Asset Manager responsible for end-to-end lifecycle management of IT assets, ensuring strict governance and high data accuracy within CMDB and ITSM systems. The role focuses on compliance, performance monitoring, reporting, and audit support within IT and Manufacturing environments. It requires strong expertise in ITAM practices, asset lifecycle processes, and cross-functional collaboration. 🗂️ Requirements: Significant experience in IT Asset Management, Expert knowledge of asset lifecycle management, Hands-on experience with CMDB management, Hands-on experience with ITSM tools, Experience with ITAM tools, Ability to ensure data accuracy and governance in CMDB, Experience in audit support and compliance management, Experience in Manufacturing and IT environments, Strong analytical and reporting skills 📃 Skills: ITAM, CMDB, ITSM, AssetManagement, LifecycleManagement, Reporting, Governance, Compliance, Audit, Manufacturing, IT 🏢 Description: Project Context As IT Asset Manager, you will be responsible for managing the end-to-end lifecycle of all IT assets, ensuring strict governance and high data accuracy within the CMDB and ITSM systems. This role requires significant experience with ITAM tools, comprehensive reporting capabilities, and the ability to support audit requirements effectively. Furthermore, you will work closely with other departments to ensure that assets are used efficiently and effectively across the organization. This is a senior position that requires strong analytical and communication skills, with at least significant experience in this domain as well as a deep understanding of the Manufacturing and IT domain. Goals and Deliverables The Asset Manager is expected to: Develop and maintain an asset management plan for the organization's assets. Ensure that all assets are properly maintained, repaired, and replaced as necessary. Manage and oversee the acquisition, disposal, and transfer of assets. Correctly update, analyze, and refresh the CMDB. Monitor and analyze asset performance, including utilization, maintenance costs, and downtime. Ensure compliance with all relevant regulations, standards, and policies related to asset management. Collaborate with other departments to ensure that asset management practices are aligned with overall organizational goals. Provide regular reports and updates on asset management activities to senior management. Develop and maintain relationships with key vendors and suppliers to ensure timely and cost-effective asset management. Stay up-to-date with industry trends and best practices related to asset management. Demonstrate strong knowledge of ITAM practices and experience with ITSM tools. Exhibit strong analytical, negotiation, and stakeholder management skills. Expected Skills IT Asset Management (ITAM) Expert Asset Lifecycle Management Expert Configuration Management Database (CMDB) Expert ITSM Tool Expert IT Asset Management Expert Other Details: This role involves a comprehensive understanding of asset management within the IT and Manufacturing sectors, ensuring compliance, performance monitoring, and productivity enhancements. Responsibilities are suitable for professionals with substantial experience in IT asset management.

🏢 Summary: The Schedule Coordinator role is responsible for planning and dispatching technical resources and subcontractors to ensure preventive and corrective maintenance activities meet EV contractual requirements nationwide. The position manages service schedules, oversees work tickets from open to close, and utilizes a Salesforce-based CMMS to develop job plans and assign tasks. This role focuses on optimizing resource productivity, reducing waste, and ensuring accurate documentation and reporting. 🗂️ Requirements: 2+ years of experience in planning/scheduling technical resources, Experience using CMMS systems (e.g., Maximo, Salesforce), Proficiency in Microsoft Word, Excel, and Outlook, Ability to manage and report short- and long-term service schedules, Ability to dispatch and coordinate technical resources and subcontractors nationwide, Availability to work nights and weekends when needed, Strong attention to detail, Effective verbal and email communication skills 📃 Skills: CMMS, Salesforce, Maximo, Excel, Word, Outlook, Scheduling, Dispatching, Reporting 🏢 Description: Your Impact The Schedule Coordinator position ensures all maintenance activities are coordinated, scheduled, and executed to meet Electric Vehicle (EV) contractual requirements. This role efficiently deploys resources to improve technical resource productivity, eliminate waste (travel time, material delays, etc.), and lower subcontractor costs. The position works closely with local management, field service personnel, clients, and subcontractors to coordinate service activities at remote sites nationwide. Work Schedule: Monday through Friday, 8:30 AM to 5:00 PM Eastern Standard Time (EST) Core Responsibilities - Efficiently dispatch internal technical resources and subcontractors nationwide for preventative and corrective maintenance. - Manage short- and long-term service schedules and accurately report schedules and related metrics as required. - Take ownership of Work Tickets from open to close, ensuring execution and documentation in a professional and reportable manner. - Utilize the CMMS system to develop job plans for repair activities and assign work to appropriate technical resources and subcontractors. - Ensure materials and tools are available, appropriate parts and skill levels are identified, and Statements of Work (SOW) clearly define all required tasks. - Use a Salesforce-based Computerized Maintenance Management System (CMMS) to plan and schedule preventative, corrective, campaign, and commissioning maintenance. Core Experience - 2+ years of experience in planning/scheduling technical resources (highly preferred). - Strong attention to detail. - Strong working knowledge of Microsoft Word, Excel, and Outlook. - Experience with CMMS systems such as Maximo and Salesforce. - Availability to work nights and weekends when needed. - Ability to communicate effectively verbally and by email. What We Offer - Competitive compensation. - Comprehensive health benefits including medical, dental, and vision insurance. - Flexible spending accounts and HSA option. - Paid vacation and paid holidays. - Company-matching 401(k) retirement plan. - Life insurance. - Tuition reimbursement and professional development training. - Company vehicle, phone, laptop, or tablet as required for the role, along with necessary tools and safety equipment.

🏢 Summary: The Schedule Coordinator role focuses on planning and dispatching technical resources and subcontractors to ensure preventive and corrective maintenance activities meet EV contractual requirements nationwide. The position manages work tickets end-to-end, develops job plans in a Salesforce-based CMMS, and optimizes scheduling efficiency to reduce downtime and costs. This is a full-time weekday role collaborating closely with field teams, management, clients, and subcontractors. 🗂️ Requirements: 2+ years of experience in planning/scheduling technical resources, Experience with CMMS systems (e.g., Maximo, Salesforce), Strong working knowledge of Microsoft Word, Excel, and Outlook, Ability to manage and track work tickets from open to close, Availability to work nights and weekends when needed, Effective verbal and written communication skills, Strong attention to detail 📃 Skills: CMMS, Salesforce, Maximo, Excel, Word, Outlook, Scheduling, Dispatching, Reporting 🏢 Description: Your Impact The Schedule Coordinator position ensures all maintenance activities are coordinated, scheduled, and executed to meet the Electric Vehicle (EV) contractual requirements. This key role efficiently and effectively deploys resources to improve technical resource productivity, eliminate waste (travel time, material delays, etc.), and lower subcontractor costs. Works closely with local management, planning and scheduling field service personnel, clients, and subcontractors to coordinate service activities at remote sites across the nation. Work Schedule: Monday through Friday, 8:30 AM to 5:00 PM Eastern Standard Time (EST) Core Responsibilities - Efficiently and effectively dispatches internal technical resources and subcontractors nationwide for preventative and corrective maintenance. - Manage both short- and long-term service schedules and accurately report schedules and other related metrics as required. - Takes ownership of Work Tickets from open to close to ensure they are fully executed and documented in a professional and reportable manner. - Utilizes the CMMS system to develop job plans for repair activities and assign work to the appropriate technical resources and subcontractor. - Ensures material and tools are available, appropriate parts and skill level is identified, SOW is adequate to identify all tasks for accomplishment of the work. - Utilizes our Salesforce-based Computerized Maintenance Management System (CMMS) to plan and schedule, develop job plans for preventative, corrective, campaign, commissioning maintenance, and assign work to the appropriate technical resources. Core Experience - 2+ years of experience in Planning/Scheduling technical resources (highly preferred) - Strong attention to detail - Strong working knowledge of Microsoft Word, Excel and Outlook - Experience with CMMS such as Maximo, Salesforce, etc. - Available to work nights and weekends when needed - Must be able to communicate effectively both verbally and by email. What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.