Residential Security Agent Team Lead

🏢 Summary: Full-time onsite Residential Security Agent role providing 24/7 residential security coverage, monitoring access control and surveillance systems, and supporting emergency response for a client in Palo Alto, CA. The position requires strong customer service skills, incident management support, and the ability to operate in a fast-paced, high-touch environment. Rotating 12-hour shifts including days, nights, weekends, and holidays. 🗂️ Requirements: Current CA state guard card, Current CPR/AED/First Aid certification, Valid Driver's License, Ability to work onsite in 12-hour rotating shifts (24/7 coverage), Ability to patrol large property on foot and assist in evacuations, Experience in high-touch customer service environment, Ability to handle confidential and sensitive information, Excellent written and verbal communication skills 📃 Skills: AccessControl, CCTV, Surveillance, IncidentManagement, EmergencyResponse, CPR, AED, FirstAid 🏢 Description: We are currently looking to hire a Residential Security Agent to join our team embedded with our client in Palo Alto, CA. This position requires working onsite. JOB DESCRIPTION The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client's residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays on a rotating schedule (days / nights). Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Act to support threat management and emergency response and be the first point of contact for client security needs. - Monitor and manage camera system, access control technology and other security tools - Monitor critical facility functions as assigned by the client - Advise and take action addressing unknown visitors, phone calls, and other contacts - Maintain excellent rapport and open lines of communications regarding client needs, requests for support, service issues, and deliverables. - Provide a high standard of customer service delivery for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate with clients regarding risks to personnel, property, or privacy - Ensure completion of any client required plans, surveys, or reports. - Assist with customer service issues to ensure a consistently high level of service - Communicate with co-workers, management, clients, and others in a courteous and professional manner. - Conform with and abide by all regulations, policies, work procedures and instructions. REQUIRED QUALIFICATIONS All required licenses and certification requirements, including: - Current CA state guard card - Must have current CPR/AED/First Aid certificate - Valid Driver's License - A successful track record operating within a high-touch, customer service environment - Appropriate professional bearing and customer service skills - Ability to adapt well to fast paced environments with changing circumstances, direction, and strategy - High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy - Excellent written and verbal communication skills - Skilled in synthesizing facts, concepts, and principles - Emotional intelligence and a customer focused approach - Agent must be of a physical standard to be able to patrol a large, sprawling property almost entirely on foot, often covering long distances and navigating physically demanding terrain - Ability to assist client if injured or need evacuating PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covers 100% of the premium for employee-only coverage - PPO medical plan with employee contribution for employee-only coverage - Employer contribution to HSA - Medical FSA - Employer-paid insurance: life, STD, LTD, and AD&D - 401(k) including employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program for personal needs - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App providing 24/7 access to risk intelligence and remote support - Dedicated Security and Intelligence Training Programs for Professional Development - Coaching and Mentoring Opportunities - Pay Range: $50—$50 USD

🏢 Summary: Full-time onsite Residential Security Agent role embedded with a client in San Francisco, responsible for physical security, access control monitoring, incident response, and emergency coordination within a residential setting. The position operates on 12-hour shifts with 24/7 coverage and requires strong customer service orientation alongside security operations expertise. The agent supports threat management, monitors security systems, and ensures safety of personnel and property. 🗂️ Requirements: Current CA state guard card, Current CPR/AED/First Aid certification, Valid Driver's License, Ability to work 12-hour shifts with 24/7 coverage including weekends and holidays, Physical ability to patrol large property on foot and assist with evacuations, Experience in high-touch customer service environment, Ability to handle confidential and sensitive information, Excellent written and verbal communication skills 📃 Skills: AccessControl, CCTV, IncidentManagement, EmergencyResponse, ThreatManagement, PhysicalSecurity, Surveillance, Reporting 🏢 Description: Join Us, Concentric - "Your World Secured" We are currently looking to hire a Residential Security Agent to join our team embedded with our client in San Francisco, California. This position is onsite. JOB DESCRIPTION The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client's residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays. Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Act to support threat management and emergency response and be the first point of contact for client security needs. - Monitor and manage camera system, access control technology and other security tools - Monitor critical facility functions as assigned by the client - Advise and take action addressing unknown visitors, phone calls, and other contacts - Maintain excellent rapport and open lines of communications regarding client needs, requests for support, service issues, and deliverables. - Provide a high standard of customer service delivery for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate with clients regarding risks to personnel, property, or privacy - Ensure completion of any client required plans, surveys, or reports. - Assist with customer service issues to ensure a consistently high level of service - Communicate with co-workers, management, clients, and others in a courteous and professional manner. - Conform with and abide by all regulations, policies, work procedures and instructions. REQUIRED QUALIFICATIONS All required licenses and certification requirements, including: - Current CA state guard card - Current CPR/AED/First Aid certificate - Successful track record operating within a high-touch, customer service environment - Appropriate professional bearing and customer service skills - Ability to adapt well to fast paced environments with changing circumstances, direction, and strategy - High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy - Excellent written and verbal communication skills - Skilled in synthesizing facts, concepts, and principles - Emotional intelligence and a customer focused approach - Valid Driver's License - Physical ability to patrol a large property on foot and assist client if injured or needing evacuation PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covering 100% of the premium for employee-only coverage - PPO medical plan with employee contribution for employee-only coverage and substantial employer contribution for dependents - HSA employer contribution - Medical FSA - Employer-paid insurance: life, STD, LTD, and AD&D - 401(k) including employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App providing 24/7 access to risk intelligence and remote support - Dedicated Security and Intelligence Training Programs - Coaching and Mentoring Opportunities Pay Range: $50—$50 USD

🏢 Summary: Entry-level Intelligence Analyst I role supporting a government contract in Washington, DC, focused on evaluating, researching, and analyzing classified and open-source information. The position requires a Top Secret clearance and strong analytical, research, and technical skills to access, interpret, and format intelligence data according to established procedures. Candidates will work in a structured, team-oriented environment handling sensitive information with strict adherence to protocols. 🗂️ Requirements: Bachelor's degree or 3+ years of administrative, analytical, and research experience, Active Top Secret Clearance, Attention to detail, Ability to follow detailed, repetitive procedures, Professional demeanor, Strong oral and written communication skills, Ability to work in a team environment, Ability to handle sensitive information confidentially, Proficient computer skills, Ability to navigate Microsoft Office Suite and web browsers, Ability to evaluate reports and incoming information, Ability to identify relevant data sources, Ability to access classified and open-source databases, Ability to analyze, interpret, and research data in designated systems, Good judgment and decision-making skills 📃 Skills: Microsoft, Outlook, Word, PowerPoint, Excel, Google, Chrome, Databases, Research, Analysis 🏢 Description: Who We’re Looking For (Position Overview): Spry Methods is seeking an Intelligence Analyst I to support a government contract in Washington, DC. What You Need to Succeed (Minimum Requirements): - Bachelor’s degree or three (3) or more years of hands-on experience performing administrative, analytical, and research functions - Top Secret Clearance is required - Demonstrated attention to detail - Ability, tenacity, and patience to follow detailed procedures in a repetitive process - Professional demeanor at all times - Strong oral communication and interpersonal skills to work within a team environment - Ability to not share work information outside assigned unit and partners during and after employment - Written communication skills sufficient to explain actions taken and how recommendations were derived - Proficient computer skills, including the ability to navigate Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel) and Google Chrome; navigate multiple browser windows; copy and paste between applications - Ability to evaluate incoming reports and information - Ability to identify relevant data sources to clarify or corroborate investigative or operational intelligence community initiatives - Ability to access information from classified and open-source databases - Ability to access, analyze, interpret, and perform research on designated systems and databases; download identified information to appropriate media; and edit information into formats specified by standard operating procedures - Ability to evaluate information using good judgment and decision making Perks of Working for Us (Benefits): - Medical Coverage – Cigna (Traditional PPO Open Access Plus Network; two HDHP PPO Open Access Plus Network options; HDHP EPO Open Access Plus Network) - Dental Coverage – Cigna PPO Base & Buy-Up Plans - Vision Coverage – Principal VSP Choice Network - 11 paid federal holidays for full-time employees - Paid Time Off (PTO) starting at 15 days per year - Annual training allowance for job-related training or education - 401(k) with multiple fund choices through Fidelity and company match

🏢 Summary: On-site Service Delivery Supervisor role overseeing lockbox processing operations, supervising teams across multiple projects, and ensuring daily service delivery, client satisfaction, and compliance with operational standards. The position combines hands-on operational management with staff leadership, performance monitoring, and continuous process improvement. Offers competitive compensation and comprehensive benefits. 🗂️ Requirements: 3+ years of related office experience, Previous management/supervisory experience overseeing 5–10 employees, Experience in hospitality services (preferred), Ability to manage daily lockbox processing operations, Exceptional computer skills, Ability to work independently with minimal direction, Ability to lift and move 40 lbs frequently, Manual dexterity to operate office equipment, Strong understanding of selling skills, Strong integrity and business ethics 📃 Skills: Lockbox, Metrics, Productivity, Quality, Office, DataEntry, Greenhouse, Computer, Reporting, Scheduling 🏢 Description: We have an excellent opportunity for an experienced Service Delivery Supervisor to oversee lockbox processing operations. SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts and a 401K with company match. Description: The Service Delivery Supervisor (SDS) is responsible for overseeing all areas of Lockbox Processing. This role provides leadership and functions as a working supervisor by guiding and directing lockbox activities. The position sits on-site with the client and may oversee multiple sites or projects. Responsibilities include daily service delivery, employee management, overall customer satisfaction, and adherence to company policies. The supervisor acts as the primary daily client contact in coordination with the Service Delivery Manager while overseeing all onsite supervisory functions. Overall, this position continuously offers the highest level of service to client and employees while maintaining a professional image by providing prompt, courteous, and efficient service. What You Will Do: - Lead and supervise daily lockbox processing activities to ensure operational efficiency - Ensure compliance with agreed-upon service levels - Monitor staff productivity and quality metrics - Organize and assist in control of assigned project work - Ensure standards and procedures are followed - Communicate effectively with team members and management - Support staffing and schedule planning - Train and mentor staff to ensure adherence to procedures and best practices - Analyze monthly metrics and implement improvements - Drive change and innovation to improve business processes - Participate in succession planning at the site Requirements: - 3+ years of related office experience (hospitality services experience preferred) - Previous supervisory experience managing 5–10 employees - Exceptional computer skills - Ability to work independently with minimal direction - Ability to perform physical duties including lifting and moving 40 lbs - Manual dexterity for operating office machinery and performing data entry - Strong understanding of selling skills - Strong integrity and solid business ethics Physical Demands: - Ability to grasp, lift, carry, or move packages using a wheeled cart (up to 60 lbs capacity) - Ability to walk, bend, kneel, stand, or sit for extended periods - Manual dexterity to operate office machinery and input data while on the phone - Specific vision abilities including close and distance vision, focus adjustment, and color differentiation Travel: None or negligible Compensation: The expected compensation is $27 per hour. Final offer depends on skills, experience, and job-related factors. Benefits: - Career growth opportunities - Learning and development programs - Employee recognition programs - Comprehensive benefits including Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. The Greenhouse applicant tracking system is used and does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy.

🏢 Summary: Development of a C#/.NET desktop application for a security key management product supporting mission-critical public safety communication systems. The role covers full ownership of the Secure Software Development Lifecycle within a dedicated R&D team. Work involves building and maintaining a .NET 6/8 and .NET MAUI solution with modern AI-assisted development tools. 🗂️ Requirements: 3+ years of software development experience, Proficiency in C#, Strong knowledge of .NET ecosystem, Experience with .NET 6 or .NET 8, Experience with desktop application development, Knowledge of Windows OS, Experience with MVVM frameworks, Experience with WinUI 3, Experience with Git, Experience with CI/CD tools, Practical use of AI coding tools, English proficiency for technical communication 📃 Skills: C#, .NET, .NET6, .NET8, .NETMAUI, WinUI3, MVVM, Windows, Git, BitBucket, Jenkins, FSharp, SpecFlow, WinAppDriver, Copilot, Cursor, Gemini 🏢 Description: Secure Products Group (SPG) focuses on the delivery of encryption, key management, and authentication solutions that protect the mission-critical communication of Motorola customers. Our goal is to maintain secure and encrypted communication channels in various fields, including law enforcement and emergency services, as well as intelligence agencies that value cybersecurity. Job Description Our team takes full ownership of the product's development, which is entirely designed, implemented, secured, tested and maintained at the R&D center in Krakow. As a team member, you will be responsible for all phases of the Secure Software Development Lifecycle of a C#/.NET for a  security key management product for public safety communications systems. You will be developing a desktop application using .NET 6 and .NET MAUI. We offer full access to paid licenses for Cursor or GitHub Copilot, and Gemini Pro to support your daily workflow. Technologies: Backend/Logic: .NET 8 The project leverages the long-term support (LTS) version of .NET,. WinUI 3, GIT/BitBucket, Jenkins, F Core, SpecFlow with WinAppDriver, Copilot, Cursor. Basic Requirements 3+ years of proven experience in software development Strong proficiency C# and the .NET ecosystem Knowledge of Windows OS Great communication and collaboration skills Ability to work independently and as part of a team Experience in MVVM frameworks Practical experience with AI tools (e.g., GitHub Copilot, Cursor, Gemini or other) to speed up coding, refactoring, and documentation. English language skills at a level allowing efficient communication