June 27, 2026

Residential Security Agent Team Lead

Senior • On-site

65 - 65 USD/hr

Palo Alto, CA

We are currently looking to hire a Residential Security Agent Team Lead to join our team embedded with our client in Palo Alto, California. This position is onsite.

Job Description

The Residential Security Agent Team Lead will serve a critical security function while maintaining a customer service focused approach. The individual will actively manage the residential security team (RST) and work closely with the client's executive protection (EP) team to ensure deliverables are met, process alignment is maintained, and program development is sustained. This is a full-time position managing a team providing 24/7 coverage with 12-hour shifts, including weekends and holidays, following a 4/3 and 3/4 schedule.

Responsibilities

  • Manage day-to-day RST operations including personnel, scheduling, equipment, processes, procedures, and incidents
  • Serve as subject matter expert (SME) advising the client on residential security
  • Collaborate on development of SOPs, response plans, and security infrastructure improvements
  • Brief the EP team and report incidents and suspicious activity
  • Support threat management and emergency response as first point of contact
  • Maintain equipment inventory and administrative documentation
  • Monitor and manage camera systems, access control technology, and other security tools
  • Monitor critical facility functions as assigned
  • Address unknown visitors, phone calls, and contacts
  • Maintain proactive communication regarding risks and service delivery
  • Provide high-standard customer service to clients, guests, and staff
  • Ensure completion of required plans, surveys, and reports
  • Comply with all regulations, policies, and procedures
  • Provide coverage and perform duties of RST members as needed

Required Qualifications

  • 5 years' experience in armed residential security
  • Experience leading, coaching, and mentoring security personnel
  • Experience managing small teams
  • Current CA State Guard Card (unarmed position)
  • Current CPR/AED/First Aid certification
  • Experience in high-touch, customer service environments
  • Strong professional bearing and communication skills
  • Ability to adapt to fast-paced and changing conditions
  • High ethical standards and discretion with confidential information
  • Valid Driver's License
  • Physical ability to patrol large property on foot and assist in emergencies

Preferred Qualifications

  • Experience with residential security teams, executive protection, or corporate security
  • Executive Protection and/or Tactical training (Military/Law Enforcement)

Compensation & Benefits

  • HSA medical plan (100% employee-only premium coverage)
  • PPO medical plan with employer-supported dependent coverage
  • HSA employer contribution and Medical FSA
  • Employer-paid life, STD, LTD, and AD&D insurance
  • 401(k) with employer match
  • Paid holidays and paid leave (vacation, sick, parental)
  • Annual Health & Wellness Benefit
  • Pet Insurance and national discount program
  • Employee Assistance Program
  • Credentity Protection - Eclipse Digital Protection
  • Access to Risk Intelligence Dashboard and GEAR App
  • Dedicated training, coaching, and mentoring opportunities

Pay Range: $65—$65 USD

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Hybrid

Dallas, TX

🏢 Summary: Risk Management professional supporting real estate operations with a focus on general liability claims oversight and RMIS system management. The role combines complex claims adjudication, TPA performance management, compliance oversight, and cross-functional collaboration. It requires strong experience in litigated claims, claims systems, and data analysis within commercial real estate or construction environments. 🗂️ Requirements: Bachelor's degree in Business, Insurance and Risk Management or related field (or equivalent experience), Minimum 7 years of experience in claims-heavy environment, Minimum 4 years of litigated claims experience, Experience as claims supervisor at TPA, insurance carrier or broker, Experience with commercial real estate or construction claims, Strong knowledge of claims handling processes and insurance regulations, Experience managing claims systems (preferably Riskonnect), Proficiency in RIMIS software, Advanced Excel skills, Experience working with TPAs 📃 Skills: Riskonnect, RIMIS, Excel, RMIS, Claims, Litigation, Insurance, Compliance, Reporting, Data 🏢 Description: POSITION PURPOSE: An integral member of the Risk Management team supporting the Operations team in managing real estate assets. This position is primarily focused on general liability claims and RMIS system management (60%) and provides general risk management support (40%), including generating COIs, working with lenders, obtaining quotes for new assets, processing invoices, and reviewing contract language. ESSENTIAL FUNCTIONS: Work closely with the IT department and external vendors to enhance and optimize the RMIS system, ensuring it meets company requirements and aligns with industry best practices. Manage relationships with TPAs, ensuring effective communication, adherence to service level agreements, and quality control. Oversee the evaluation, investigation, and adjudication of complex claims, including commercial general liability and property claims. Provide guidance to adjusters and defense attorneys in claim resolution and settlement strategies. Assess risk transfer opportunities to third parties and draft tender documents when risk transfer is identified. Prepare and provide claim data for monthly and quarterly reports. Monitor TPA performance by establishing metrics, conducting evaluations, identifying improvement areas, and implementing corrective measures. Ensure compliance with industry regulations, legal requirements, and company policies, including timely reporting and adherence to claims handling protocols. Promote prompt and accurate FNOL, thorough investigations, timely litigation response, and effective communication. Collaborate with investments, development, legal, operations, and IT teams to optimize performance and provide insights to the SVP of Risk Management. NON-ESSENTIAL FUNCTIONS: Support the Risk Management team on various tasks and provide coverage for team members as needed. EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor's degree in Business, Insurance and Risk Management, or related field (equivalent experience may be considered). Minimum 7 years of experience in a claims-heavy organization, including at least 4 years of litigated claims experience, or experience as a claims supervisor at a TPA, insurance carrier, or broker. Experience within commercial real estate organizations or construction, general liability litigation, and property claims. Strong knowledge of claims handling processes, insurance regulations, and best practices. Experience managing claims systems (preferably Riskonnect). Proficiency in RIMIS software and related tools. Experience working with TPAs highly desirable. Relevant certifications such as AIC or CPCU are a plus. Advanced Excel skills and data management experience. WHAT CIM OFFERS: Competitive compensation package. Comprehensive medical, dental, and vision plans. Health Savings Account with employer contribution. Company-paid life and disability insurance. 401(k) savings plan with company match. Paid time off including vacation, holidays, sick time, and bereavement leave. Volunteer time off and Paid Parental Leave. Ongoing professional development programs. Wellness program with incentives. Actual base salary is determined by factors including geography, experience, and budget.

Technology

Shimi Sp. z o.o.

Rust Tech Lead (m/f/n)

Senior

Remote

Warsaw, Poland

25,200 - 25,200 PLN/hr

🏢 Summary: Long-term remote B2B opportunity for an experienced Rust Tech Lead to shape the technical direction and build a ~10-person engineering team within a structured Agile Release Train environment. The role combines hands-on Rust development with architectural ownership, API and system design, and leadership in delivering high-quality software through TDD/BDD and CI practices. You will collaborate closely with architects and cross-functional teams to ensure engineering excellence and alignment with ART standards. 🗂️ Requirements: Minimum 8 years of professional experience, Proven experience in a technical leadership role, Strong commercial Rust experience (approx. 2 years), Strong experience with React and web development, Expertise in API design and system integration, Proficiency in Kubernetes, Solid understanding of design patterns, Advanced algorithm programming skills, Experience with Domain-Driven Design, Knowledge of event sourcing architectures, Experience with AI-assisted engineering tools, Experience in automated UI testing, Experience in backend-frontend integration testing, English proficiency at C1+ level 📃 Skills: Rust, C++, React, Kubernetes, API, DDD, TDD, BDD, CI, EventSourcing, EventStore, WebAssembly, AI, UI, Testing 🏢 Description: We are currently looking for an experienced Rust Tech Lead to join one of our Partners and play a key role in a new long‑term project. In this role, you will help shape both the technical direction and the engineering team structure from the ground up. If you are passionate about modern technologies, architectural decision‑making, and mentoring cross‑functional teams in an Agile environment. As a Tech Lead, you will become a senior member of the core leadership layer — working closely with the Scrum Master and Product Owner — and you will guide a team of software engineers and testers toward delivering high‑quality, well‑tested software in short, iterative cycles. You will collaborate directly with the Client’s Architects to refine system architecture, uphold engineering standards, and foster an environment built on technical excellence and continuous improvement. This is a hands‑on role that combines responsibility for delivery with building an engineering team of approximately 10 people. The project operates in an extended workbench model and is part of a larger Agile Release Train (ART), providing a mature, structured, and collaborative working environment. Tasks: Establish, maintain, and promote coding guidelines, architectural principles, and engineering best practices across the Rust team Collaborate closely with Client Architects to define and refine system architecture in alignment with the Agile Release Train (ART) Ensure all code adheres to technical standards and architectural guidelines Participate in Program Increment (PI) Planning every 8–12 weeks, including capacity planning, dependency identification, and objectives setting Lead execution during 2‑week iterations (planning, daily stand‑ups, backlog refinement, reviews) Drive Built‑In Quality through TDD/BDD practices, peer code reviews, and automated regression testing Support continuous integration with other ART teams and contribute to bi‑weekly system demos Drive continuous improvement across engineering processes Support team build‑up and contribute to shaping a ~10‑person engineering team based in Poland Expectations & Requirements: Technical Requirements: Proven experience in a technical leadership role Strong commercial Rust experience (approx. 2 years); previous C++ experience is a significant advantage Strong experience with React and web development Expertise in API design and system integration Proficiency in Kubernetes Solid understanding of design patterns Advanced algorithm programming skills Experience with Domain‑Driven Design (DDD) Knowledge of event sourcing architectures Hands‑on experience with AI‑assisted engineering tools (Claude Code, Cursor, Codex, etc.) Experience in automated UI testing and integration testing between backend and frontend Nice to Have: Experience with Event Store Experience building WebAssembly applications SAFe certifications (e.g., SAFe ASE, SAFe Architect, SAFe Practitioner) Soft Skills: Minimum 8 years of professional experience English proficiency at C1+ level Collaborative and alignment‑seeking mindset, curiosity about the full product lifecycle Excellent communication skills with the ability to advocate for technical standards What We Offer: Long‑term cooperation on a B2B contract with Shimi Fully remote work Project start: May / the 1st–2nd week of June Occasional travel to Switzerland (approx. once every 6 months), fully covered by the client Approx. 150 PLN/h net + VAT Opportunity to build and shape a new engineering team Work in a modern Agile Release Train environment with high engineering standards Necessary work equipment provided Benefits: Co‑financing for Multisport and private medical care

Technology

CIM Group

Sr. Specialist, Litigation

Senior

Hybrid

Phoenix, AZ

🏢 Summary: Risk Management role focused on overseeing general liability and property claims while managing and optimizing the RMIS system for real estate assets. The position combines claims adjudication, TPA performance management, compliance oversight, and cross-functional collaboration with IT, legal, and operations teams. It also includes reporting, risk transfer assessment, and system administration responsibilities. 🗂️ Requirements: Bachelor's degree in Business, Insurance and Risk Management or related field, Minimum 7 years of experience in a claims-heavy organization, Minimum 4 years of litigated claims experience or experience as Claims Supervisor at TPA, carrier or broker, Experience with commercial real estate, construction, general liability litigation and property claims, Strong knowledge of claims handling processes and insurance regulations, Experience managing claims systems (preferably Riskonnect), Proficiency with RIMIS software, Advanced Excel skills, Experience working with TPAs 📃 Skills: RMIS, Riskonnect, RIMIS, Excel, Claims, Insurance, Litigation, Reporting, Compliance 🏢 Description: POSITION PURPOSE: An integral member of the Risk Management team supporting the Operations team in managing real estate assets. This position is primarily focused on general liability claims and RMIS system management (60%) and includes general risk management support such as generating COIs, working with lenders, obtaining quotes for new assets, processing invoices, reviewing contract language, and supporting departmental needs (40%). ESSENTIAL FUNCTIONS: Work closely with the IT department and external vendors to enhance and optimize the RMIS system, ensuring alignment with company requirements and industry best practices. Manage relationships with TPAs, ensuring effective communication, adherence to service level agreements, and quality control. Oversee evaluation, investigation, and adjudication of complex claims related to commercial general liability and property. Provide guidance and support to adjusters and defense attorneys in claim resolution and settlement strategies. Assess risk transfer opportunities to third parties and draft tender documents when risk transfer is identified. Prepare and provide claim data for monthly and quarterly reports. Monitor TPA performance by establishing metrics, conducting evaluations, identifying areas for improvement, and implementing corrective measures. Provide ongoing training to the Operations team. Ensure compliance with industry regulations, legal requirements, and company policies, including timely reporting, documentation, and adherence to claims handling protocols. Foster a customer-centric approach emphasizing prompt and accurate FNOL, coverage issue resolution, claim investigations, timely litigation response, and effective communication. Collaborate with investments, development, legal, operations, and IT teams to optimize department performance and provide insights to senior leadership. NON-ESSENTIAL FUNCTIONS: Support the Risk Management team with various tasks and provide coverage for team members as needed. EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor's degree in Business, Insurance and Risk Management, or related field (equivalent experience may be considered). Minimum 7 years of experience in a claims-heavy organization, including 4 years of litigated claims experience, or experience as a Claims Supervisor at a TPA, insurance carrier, or broker, with focus on commercial real estate organizations or construction, general liability litigation, and property. Strong knowledge of claims handling processes, insurance industry regulations, and best practices. Experience managing claims systems (preferably Riskonnect). Proficiency in RIMIS software and related tools. Experience working with TPAs is highly desirable. Relevant professional certifications (e.g., AIC, CPCU) are a plus. Proven experience with advanced Excel functions and data management. WHAT IS OFFERED: Competitive compensation. Comprehensive benefits including medical, dental, and vision plans. Health Savings Account with employer contribution. Company-paid life and disability insurance. 401(k) savings plan with company match. Comprehensive paid time off including vacation, holidays, sick time, and bereavement leave. Volunteer time off and paid parental leave. Ongoing professional development programs. Wellness program with incentives.