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June 27, 2026
Residential Security Agent
Mid • On-site
50 - 50 USD/hr
San Francisco, CA
Join Us, Concentric - "Your World Secured"
We are currently looking to hire a Residential Security Agent to join our team embedded with our client in San Francisco, California.
This position is onsite.
Job Description
The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client's residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays. Schedules will be established in advance for a '4/3 and 3/4' schedule.
Responsibilities
- Support threat management and emergency response as the first point of contact for client security needs
- Monitor and manage camera systems, access control technology, and other security tools
- Monitor critical facility functions as assigned by the client
- Address unknown visitors, phone calls, and other contacts
- Maintain open communication regarding client needs, requests, service issues, and deliverables
- Provide high-standard customer service for clients, guests, and staff
- Ensure client deliverables are met across the full suite of security services
- Communicate risks to personnel, property, or privacy
- Complete required plans, surveys, or reports
- Assist with customer service issues to maintain service quality
- Communicate professionally with co-workers, management, and clients
- Follow all regulations, policies, and work procedures
Required Qualifications
- Current CA state guard card
- Current CPR/AED/First Aid certificate
- Experience in a high-touch customer service environment
- Professional bearing and strong customer service skills
- Ability to adapt in fast-paced and changing environments
- High ethical standards and ability to handle confidential information
- Excellent written and verbal communication skills
- Valid Driver's License
- Physical ability to patrol large property on foot and assist with evacuation
Preferred Qualifications
- Experience with residential security teams, executive protection, or corporate security teams
- Executive Protection and/or Tactical training (Military/Law Enforcement)
Compensation & Benefits
- HSA medical plan covering 100% of employee-only premium
- PPO medical plan with employer contribution
- HSA employer contribution
- Medical FSA
- Employer-paid life, STD, LTD, and AD&D insurance
- 401(k) with employer match
- Paid holidays and leave (vacation, sick, parental)
- Annual Health & Wellness Benefit
- Pet Insurance
- National discount employee program
- Employee Assistance Program
- Credentity Protection - Eclipse Digital Protection
- Access to Risk Intelligence Dashboard and GEAR App
- Dedicated Security and Intelligence Training Programs
- Coaching and Mentoring Opportunities
Pay Range: $50—$50 USD
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