Residential Security Agent

🏢 Summary: Full-time onsite Residential Security Agent role providing 24/7 residential security coverage, monitoring access control and surveillance systems, and supporting emergency response for a client in Palo Alto, CA. The position requires strong customer service skills, incident management support, and the ability to operate in a fast-paced, high-touch environment. Rotating 12-hour shifts including days, nights, weekends, and holidays. 🗂️ Requirements: Current CA state guard card, Current CPR/AED/First Aid certification, Valid Driver's License, Ability to work onsite in 12-hour rotating shifts (24/7 coverage), Ability to patrol large property on foot and assist in evacuations, Experience in high-touch customer service environment, Ability to handle confidential and sensitive information, Excellent written and verbal communication skills 📃 Skills: AccessControl, CCTV, Surveillance, IncidentManagement, EmergencyResponse, CPR, AED, FirstAid 🏢 Description: We are currently looking to hire a Residential Security Agent to join our team embedded with our client in Palo Alto, CA. This position requires working onsite. JOB DESCRIPTION The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client's residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays on a rotating schedule (days / nights). Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Act to support threat management and emergency response and be the first point of contact for client security needs. - Monitor and manage camera system, access control technology and other security tools - Monitor critical facility functions as assigned by the client - Advise and take action addressing unknown visitors, phone calls, and other contacts - Maintain excellent rapport and open lines of communications regarding client needs, requests for support, service issues, and deliverables. - Provide a high standard of customer service delivery for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate with clients regarding risks to personnel, property, or privacy - Ensure completion of any client required plans, surveys, or reports. - Assist with customer service issues to ensure a consistently high level of service - Communicate with co-workers, management, clients, and others in a courteous and professional manner. - Conform with and abide by all regulations, policies, work procedures and instructions. REQUIRED QUALIFICATIONS All required licenses and certification requirements, including: - Current CA state guard card - Must have current CPR/AED/First Aid certificate - Valid Driver's License - A successful track record operating within a high-touch, customer service environment - Appropriate professional bearing and customer service skills - Ability to adapt well to fast paced environments with changing circumstances, direction, and strategy - High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy - Excellent written and verbal communication skills - Skilled in synthesizing facts, concepts, and principles - Emotional intelligence and a customer focused approach - Agent must be of a physical standard to be able to patrol a large, sprawling property almost entirely on foot, often covering long distances and navigating physically demanding terrain - Ability to assist client if injured or need evacuating PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covers 100% of the premium for employee-only coverage - PPO medical plan with employee contribution for employee-only coverage - Employer contribution to HSA - Medical FSA - Employer-paid insurance: life, STD, LTD, and AD&D - 401(k) including employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program for personal needs - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App providing 24/7 access to risk intelligence and remote support - Dedicated Security and Intelligence Training Programs for Professional Development - Coaching and Mentoring Opportunities - Pay Range: $50—$50 USD

🏢 Summary: Full-time onsite Residential Security Agent Team Lead role managing a 24/7 residential security team embedded with a client in Palo Alto, CA. The position combines team leadership, executive protection coordination, threat management, and oversight of security systems and operations. The role requires strong operational experience, required certifications, and the ability to operate in a high-touch, client-facing environment. 🗂️ Requirements: 5+ years of experience in armed residential security, Experience leading, coaching, and mentoring security personnel, Experience managing small teams, Current CA State Guard Card, Current CPR/AED/First Aid certification, Valid Driver’s License, Ability to work 12-hour shifts including weekends and holidays, Ability to patrol large property on foot and assist in emergency evacuation, Experience operating in high-touch, customer service environments, Ability to handle confidential and sensitive information with discretion 📃 Skills: Security, Leadership, ExecutiveProtection, ThreatManagement, EmergencyResponse, AccessControl, CCTV, Surveillance, IncidentReporting, SOP, CPR, AED, FirstAid 🏢 Description: We are currently looking to hire a Residential Security Agent Team Lead to join our team embedded with our client in Palo Alto, California. This position is onsite. JOB DESCRIPTION The Residential Security Agent Team Lead will serve a critical security function while maintaining a customer service focused approach. The individual will actively manage the team members of the residential security team (RST) and will work closely with the client's executive protection (EP) team to ensure deliverables are met, process alignment, and sustain program development. This is a full-time position managing a team that provides 24/7 coverage working 12-hour shifts including weekends and holidays. Schedules will be established in advance for a '4/3 and 3/4' schedule. RESPONSIBILITIES - Manage and track the day-to-day of the RST, including personnel, scheduling, equipment, processes, procedures, and incidents - Serve as the subject matter expert (SME) advising the client in residential security - Collaborate with the client in the development of SOPs, response plans, and security infrastructure suggestions - Brief the client EP Team and report on incidents, suspicious activity, and other developments - Support threat management and emergency response as first point of contact for client security needs - Maintain accurate and organized inventory of equipment and administrative documentation - Monitor and manage camera systems, access control technology, and other security tools - Monitor critical facility functions as assigned by the client - Address unknown visitors, phone calls, and other contacts - Maintain excellent communication regarding client needs, support requests, service issues, and deliverables - Provide high standard customer service for clients, guests, and staff - Ensure client deliverables are met across the full suite of security services - Proactively communicate risks to personnel, property, or privacy - Complete required plans, surveys, and reports - Assist with customer service issues to ensure high level of service - Communicate professionally with co-workers, management, and clients - Conform with all regulations, policies, procedures, and instructions - Provide coverage for and perform duties of RST members as needed REQUIRED QUALIFICATIONS - 5 years' experience preferably in an armed residential security discipline - Proven experience leading, coaching, and mentoring security personnel - Experience managing small teams - Current CA State Guard Card (unarmed position) - Current CPR/AED/First Aid certification - Successful track record in a high-touch, customer service environment - Professional bearing and strong customer service skills - Ability to adapt to fast-paced and changing environments - High ethical standards and discretion handling confidential information - Excellent written and verbal communication skills - Ability to synthesize facts, concepts, and principles - Emotional intelligence and customer-focused approach - Valid Driver's License - Physical ability to patrol large property on foot and assist injured clients if needed PREFERRED QUALIFICATIONS - Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams - Executive Protection and/or Tactical training (Military/Law Enforcement) COMPENSATION & BENEFITS - HSA medical plan covering 100% of premium for employee-only coverage - PPO medical plan with employee contribution; substantial dependent premium coverage - HSA employer contribution - Medical FSA - Employer-paid life, STD, LTD, and AD&D insurance - 401(k) with employer match - Paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program - Credentity Protection - Eclipse Digital Protection - Free access to Risk Intelligence Dashboard and GEAR App - Dedicated Security and Intelligence Training Programs - Coaching and Mentoring Opportunities Pay Range: $65—$65 USD

🏢 Summary: Full-time onsite Corporate Security Community Ambassador role focused on safeguarding a mixed-use campus, responding to security and medical incidents, and supporting community engagement activities. The position combines security operations with hospitality-oriented support for tenants, visitors, and public events. Candidates must have corporate or campus security experience, bilingual English/Spanish proficiency, and the ability to obtain required certifications. 🗂️ Requirements: Bilingual English/Spanish proficiency, 3+ years of corporate or campus security experience, Ability to obtain and maintain California Guard Unarmed Card, First Aid/CPR/AED certification or ability to obtain upon hire, Valid Driver's License, Knowledge of emergency response procedures, Knowledge of incident reporting, Knowledge of site access control, Strong customer service and conflict-resolution skills, Excellent verbal and written communication skills, Ability to work independently with sound judgment, Ability to travel up to 5% 📃 Skills: Security, Patrol, AccessControl, IncidentReporting, EmergencyResponse, CPR, AED, FirstAid, CustomerService, Communication, RiskAnalysis, Surveillance, Spanish, English 🏢 Description: Join our team as a Corporate Security Community Ambassador supporting a dynamic mixed-use campus in East Palo Alto, CA. This full-time onsite role requires working Monday through Friday with primarily daytime hours, though evenings and weekends may be required. Job Description The Corporate Security Community Ambassador serves as a highly visible, professional presence responsible for safeguarding a mixed-use campus, its tenants, visitors, employees, and community partners from safety and security risks. This role serves as the primary on-site responder for safety, security, medical, and operational incidents while also acting as a welcoming ambassador for the campus. Responsibilities - Safeguard the campus, tenants, visitors, employees, and community partners from security and safety hazards - Serve as the primary responder for safety, security, and medical incidents - Conduct routine patrols of buildings, grounds, parking areas, common spaces, and access points - Open, secure, and monitor gates and site access for tenants, vendors, visitors, and community events - Provide professional, courteous, and welcoming security coverage for employees, guests, tenants, vendors, and event attendees - Support community events, farmers markets, nonprofit gatherings, and public programming through access control, safety monitoring, and guest assistance - Identify potential threats, vulnerabilities, and operational risks and recommend mitigation measures - Support emergency response procedures, including medical emergencies, fires, suspicious activity, trespassing incidents, and other site emergencies - Coordinate with property management, tenants, contractors, emergency responders, and community partners, including law enforcement, as needed - Maintain accurate incident reports, daily activity logs, and other required documentation - Demonstrate integrity, sound judgment, professionalism, and excellent customer service in all assignments - Conform with all regulations, policies, work procedures, site rules, and instructions Required Qualifications - Bilingual English/Spanish proficiency required - Minimum of 3 years of corporate security or campus security experience - Ability to obtain and maintain a California Guard Unarmed Card - Current First Aid/CPR/AED certification or ability to obtain upon hire - Valid Driver's License - Strong customer service, interpersonal, and conflict-resolution skills - Knowledge of emergency response procedures, incident reporting, and site access control - Excellent verbal and written communication abilities - Ability to remain calm and professional during emergencies and challenging situations - Ability to work independently while exercising sound judgment and discretion - Ability to travel up to 5% Preferred Qualifications - Experience in corporate security, campus security, mixed-use properties, or community-oriented environments - Experience supporting public events, nonprofit organizations, or community programming - Experience interacting with diverse communities and stakeholders Safety & Grooming Policy - Hair must be secured while on duty to avoid obstructing vision or interfering with equipment - Facial hair must be clean shaven or neatly maintained while on shift Compensation & Benefits - HSA medical plan with 100% employee-only premium coverage - PPO medical plan with dependent premium support - HSA employer contribution - Medical FSA - Employer-paid life, STD, LTD, and AD&D insurance - 401(k) with employer match - Paid holidays and paid leave - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program - Identity protection services - Free access to Risk Intelligence Dashboard and GEAR App - Dedicated security and intelligence training programs - Coaching and mentoring opportunities - Pay range: $32 USD per hour Equal opportunity employment applies to all qualified applicants.

🏢 Summary: Full-time onsite Client Services Associate role supporting mailroom operations, office services, inventory management, hospitality, and reception functions in a fast-paced workplace environment. The position focuses on maintaining smooth daily operations, handling shipping and receiving tasks, supporting meeting spaces, and delivering professional customer service. 🗂️ Requirements: High School Diploma or equivalent, 1+ year experience in customer service, office support, or similar role, Strong communication skills, Strong multitasking skills, Ability to learn new systems and processes, Professional appearance and demeanor, Ability to lift and move 40–60 lbs, Ability to operate common office equipment 📃 Skills: Mailroom, Logistics, Inventory, Shipping, Receiving, Reception, Hospitality, Printers, Warehouse, Tracking 🏢 Description: Client Services Associate We're hiring! If you're a people-focused, detail-oriented professional who enjoys keeping an office running smoothly, this role is for you. We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. Quick Facts - Full-time onsite role - Compensation range: $18–$20 USD About the Role As a Client Services Associate, you'll handle mail and package operations, support office supplies and shipping and receiving, organize supply inventories and equipment management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fast-paced environment, loves helping others, and takes pride in maintaining a polished, organized workspace. What You'll Do Mailroom Operations - Receive, sort, and distribute all inbound mail and packages - Process outbound mail, shipments, and tracking documentation - Maintain accurate chain-of-custody records - Notify employees of incoming deliveries and coordinate pickup Warehouse & Logistics - Perform shipping and receiving tasks for supplies, materials, and equipment - Verify packing slips, inspect shipments, and report discrepancies - Organize and maintain warehouse areas for cleanliness and efficiency - Load/unload items using proper safety techniques Office Operations - Monitor and restock office supplies - Ensure printers/MFDs are functional and stocked - Keep the Business Service Center neat and organized - Submit and follow up on work orders Inventory & Supplies - Monitor stock levels of office and warehouse supplies - Replenish inventory and support ordering when needed - Keep storage areas neat and labeled for easy access Hospitality & Facilities Support - Set up meeting and conference rooms - Support pantry, barista, or kitchen areas - Perform light cleaning and maintenance tasks - Assist with internal office moves Reception & Customer Support - Provide backup front desk/reception coverage - Deliver friendly, professional service to employees and guests - Handle sensitive or urgent requests with discretion What You Bring - High School Diploma or equivalent - 1+ year of experience in customer service, office support, or similar preferred - Strong communication and multitasking skills - A proactive, solutions-oriented mindset - Comfort learning new systems and processes - Professional appearance and demeanor Physical Requirements - Ability to lift/move 40–60 lbs - Frequent walking, bending, standing, and light manual activity - Ability to operate common office equipment Why You'll Love Working With Us - Supportive team culture - Opportunities to learn and grow - A role with high visibility and daily impact - A chance to be the go-to person who keeps everything running smoothly Benefits - Medical, Dental, Vision - HCFSA, DCFSA, HSA - Commuter Transit and Parking - Supplemental Life Insurance - Accident Insurance - Critical Illness - Hospital Indemnity - Legal Program - Identity Theft Protection - Pet Discounts and Pet Insurance - Group Home and Auto Insurance - Employee Assistance Program - Short Term Disability - Life Insurance - Education Discounts - 401k with matching - Entertainment Discounts - Paid Time Off

🏢 Summary: The Resident Associate is responsible for managing resident accounts, serving as the primary contact for lease-related transactions, and driving revenue through renewals, fee enforcement, and lease enhancements. The role focuses on resident satisfaction, retention, compliance, and administrative support within a residential community. It combines customer service, basic accounting, and operational coordination to ensure a high-quality living environment. 🗂️ Requirements: 2+ years experience in property management, hospitality or customer service, Experience securing lease renewals and cross-selling or upselling, Experience ensuring compliance with lease terms, including collections or evictions, Ability to resolve customer complaints using independent judgment, Experience working in fast-paced, changing environment, Computer proficiency in word processing, spreadsheets and databases, Valid driver's license and personal vehicle, Availability to work weekends and evenings 📃 Skills: Accounting, Collections, DataEntry, WordProcessing, Spreadsheets, Databases, LeaseManagement, Reporting 🏢 Description: Who We Are At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission. How You'll Contribute to the Team The Resident Associate serves the dual purpose of performing account management services as the primary point of contact for all resident transactions arising from current lease agreements, and generating revenue from fee enforcement, lease enhancements, and renewals. This role is accountable for achieving resident satisfaction and retention targets. Primary Responsibilities Include: - Build and maintain positive relationships with residents by promptly and thoroughly responding to resident concerns, questions, and requests while adhering to company policies and fair housing guidelines. - Perform the resident move-in, move-out, and eviction processes, including all associated inspections, notifications, and paperwork. - Perform basic accounting and collections activities; maintain the tenant ledger to track all revenue and expense associated with each lease agreement. - Promote a high quality living environment by monitoring resident compliance with community policies, including enforcing standards and educating residents about policies, as needed. - Ensure residents receive timely information about community events, programs, and initiatives. - Achieve retention goals by proactively informing residents about lease renewal options and cross-community relocation opportunities; execute the lease renewal process. - Project a positive image of the community by organizing materials, reporting defects, and spot cleaning, as needed. - Perform administrative duties, such as answering phones, maintaining files, performing data entry, and compiling reports. - And other duties as assigned. Role Specific Requirements Include: - 2+ years of relevant work experience in property management, hospitality or customer service. - Demonstrated ability to retain customer base by securing account or lease renewal, including proven success cross-selling or upselling. - Proven success ensuring customer compliance with account or lease terms; strongly prefer experience with collections, evictions, or fee assessments. - Demonstrated ability to resolve customer complaints by using independent judgment to assess the situation, quickly formulate potential solutions, and present options to the customer. - Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to maintain professionalism. - Require prior experience working in an environment that demonstrates an ability to adapt to changing priorities or unexpected interruptions, including unscheduled customer interactions in person and via phone. - Computer proficiency, including working knowledge of word processing, spreadsheet, and database software. - Valid driver's license and use of personal vehicle required. - Ability to work weekend and evening hours. Competencies - Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind. - Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible. - Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. - Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity. - Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation. Exceptional Benefits for Exceptional Team Members As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow. Corvias employees are eligible for: - A choice between two benefit-rich medical, dental and vision plans - 401(k) with immediate 100% vesting and up to a 4% contribution match - Generous paid time off that increases throughout your career - 12 paid holidays - Paid time off to volunteer - 100% paid life and AD&D insurance - Company paid short-term and long-term disability coverage - Parental Leave - Military Leave - Flexible Spending Accounts (Health and Dependent Care) - Complimentary Employee Assistance Program - Tuition reimbursement to support growth and development Equal Opportunity Employer/Veterans/Disabled Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.

🏢 Summary: Full-time Assistant Health Services Administrator role supporting daily healthcare operations within a correctional facility, ensuring compliance with accreditation standards and regulatory requirements. The position assists with staffing, budgeting, accreditation readiness, and cross-functional coordination while serving as a leadership partner to the Health Services Administrator. This role is designed as a pathway to senior healthcare administration leadership. 🗂️ Requirements: Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration or related field, Minimum 3 years healthcare administration or healthcare operations experience, Minimum 2 years supervisory or management experience, Current BLS/CPR certification, Active RN license (required at some sites, including active California RN license where applicable), Ability to obtain facility security clearance, Experience with healthcare accreditation and regulatory compliance 📃 Skills: NCCHC, ACA, EHR, HRIS, Microsoft, Budgeting, Payroll, Accreditation, Compliance, WorkforcePlanning 🏢 Description: Assistant Health Services Administrator (AHSA) Compensation: $155,000–$170,000 annually Position Summary The Assistant Health Services Administrator (AHSA) supports the Health Services Administrator (HSA) in the daily oversight and administration of the healthcare program within an assigned correctional facility. This position serves as a key operational partner to the HSA, assisting with staffing, compliance monitoring, financial controls, accreditation preparation, and cross-functional coordination to ensure healthcare services are delivered effectively, efficiently, and in compliance with NCCHC standards, regulatory requirements, and contractual obligations. The AHSA assumes designated administrative responsibilities during the HSA's absence and is expected to demonstrate strong leadership, operational judgment, and a commitment to quality healthcare delivery. This role is designed as a development pathway for professionals aspiring to Health Services Administrator leadership positions. Essential Duties and Responsibilities Operations & Program Administration - Assist the HSA in managing daily healthcare operations, including staffing coordination, workflow management, and resource allocation. - Prepare and distribute operational, statistical, and narrative reports as required by organizational leadership and contract requirements. - Monitor staffing patterns and coverage needs, identifying and addressing operational gaps. - Assist with payroll review, timekeeping accuracy, and labor management activities. - Maintain organized administrative records, contracts, policies, procedures, and correspondence. - Support operational initiatives designed to improve efficiency, quality, and patient care outcomes. Compliance & Accreditation - Support ongoing compliance with NCCHC standards, ACA standards, state regulations, and applicable federal requirements. - Assist in developing, reviewing, and updating healthcare policies and procedures. - Coordinate accreditation readiness activities, including survey preparation, mock audits, and corrective action plan monitoring. - Conduct routine audits of administrative and clinical records to identify compliance concerns and improvement opportunities. - Monitor implementation of corrective actions and regulatory requirements. Financial & Contract Management - Assist with monitoring healthcare budgets and operational expenditures. - Track budget performance and report variances to leadership. - Support contract compliance monitoring and vendor performance review activities. - Assist with invoice review, purchase order tracking, and financial reporting. - Promote cost-effective resource utilization while maintaining quality patient care services. Staffing & Human Resources Support - Assist with recruitment, onboarding, orientation, credentialing, and retention activities. - Support employee performance management processes in collaboration with Human Resources. - Assist in addressing staffing concerns, scheduling conflicts, and operational issues. - Support employee development initiatives, in-service education, and training programs. - Promote employee engagement and a positive workplace culture. Communication & Collaboration - Serve as a liaison between healthcare staff, facility administration, custody leadership, and CHP leadership teams. - Communicate effectively with operations, compliance, human resources, and clinical leadership. - Participate in leadership meetings, accreditation planning sessions, and staff meetings. - Represent the HSA during meetings and operational discussions when designated. - Perform additional duties and special projects as assigned. Qualifications Education - Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration, or a related field required. - Master's degree preferred. Licensure & Certifications - Current Registered Nurse (RN) license strongly preferred and may be required at some sites. - California sites requiring RN licensure must maintain an active California RN license. - Current BLS/CPR certification required. Experience - Minimum of three (3) years of healthcare administration, healthcare operations, or related experience required. - Minimum of two (2) years of supervisory or management experience required. - Correctional healthcare, long-term care, behavioral health, or multi-site healthcare operations experience strongly preferred. - Experience with NCCHC or ACA accreditation standards preferred. - Experience with budgeting, payroll systems, workforce planning, and contract compliance preferred. Knowledge, Skills & Abilities - Knowledge of healthcare operations, accreditation standards, and regulatory compliance requirements. - Strong organizational, analytical, and project management skills. - Ability to manage multiple priorities and deadlines in a fast-paced environment. - Proficiency with Microsoft Office, HRIS platforms, EHR systems, and related business applications. - Excellent written and verbal communication skills. - Strong leadership, decision-making, and problem-solving abilities. - Ability to maintain confidentiality of patient, employee, and operational information. - Knowledge of California healthcare regulations, employment laws, and correctional healthcare practices preferred. Work Environment - Full-time, exempt position. - Primarily Monday through Friday schedule, with flexibility required based on operational needs. - On-site position within a correctional facility. - Must successfully complete all facility security clearance and training requirements prior to employment. - May require occasional travel to other facilities or regional offices. Physical Demands - Ability to move throughout a secure correctional facility, including administrative and clinical areas. - Ability to operate computers, EHR systems, HRIS systems, and standard office equipment for extended periods. - Ability to review and process detailed clinical, operational, financial, and regulatory documentation. - Ability to communicate effectively with individuals at all levels of the organization. - Ability to respond appropriately to operational emergencies and urgent situations. Work Location: In Person

🏢 Summary: Senior Risk Management role focused on overseeing general liability and property claims while managing and optimizing the RMIS system. The position supports real estate operations through claims adjudication, TPA oversight, risk transfer, compliance, and cross-functional collaboration. It combines technical claims expertise with system management and reporting responsibilities. 🗂️ Requirements: Bachelor's degree in Business, Insurance and Risk Management or related field (or equivalent experience), Minimum 7 years of experience in claims-heavy environment, At least 4 years of litigated claims experience, Experience as claims supervisor at TPA, insurance carrier, or broker, Experience with commercial real estate or construction claims, Strong knowledge of claims handling processes and insurance regulations, Experience managing claims systems (preferably Riskonnect), Proficiency in RIMIS software, Experience working with TPAs, Advanced Excel skills 📃 Skills: Riskonnect, RIMIS, Excel, RMIS, Claims, Litigation, Insurance, Reporting 🏢 Description: POSITION PURPOSE: An integral member of the Risk Management team supporting the Operations team in managing real estate assets. This position is primarily focused on general liability claims and RMIS system management (60%) and provides general risk management support (40%), including generating COIs, working with lenders, obtaining quotes for new assets, processing invoices, and reviewing contract language. ESSENTIAL FUNCTIONS: Work closely with the IT department and external vendors to enhance and optimize the RMIS system, ensuring it meets company requirements and industry best practices. Manage relationships with TPAs, ensuring effective communication, adherence to service level agreements, and quality control. Oversee evaluation, investigation, and adjudication of complex claims, including commercial general liability and property claims. Provide guidance and support to adjusters and defense attorneys in claim resolution and settlement strategies. Assess risk transfer opportunities to third parties and draft tender documents when risk transfer is identified. Prepare and provide claim data for monthly and quarterly reports. Monitor TPA performance, establish performance metrics, conduct evaluations, and implement corrective measures. Provide ongoing training to improve effectiveness and efficiency. Ensure compliance with industry regulations, legal requirements, and company policies, including timely reporting, documentation, and adherence to claims handling protocols. Promote prompt and accurate FNOL, coverage analysis, claim investigations, timely litigation response, and effective communication. Collaborate with investments, development, legal, operations, and IT teams to optimize department performance and provide insights to the SVP of Risk Management. NON-ESSENTIAL FUNCTIONS: Support the Risk Management team on various tasks and provide coverage during team member absences. EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor's degree in Business, Insurance and Risk Management, or related field (equivalent experience may be considered). Minimum 7 years of experience in a claims-heavy organization, including 4 years of litigated claims experience, or experience as a claims supervisor at a TPA, insurance carrier, or broker, with a focus on commercial real estate or construction, general liability litigation, and property. Strong knowledge of claims handling processes, insurance regulations, and best practices. Experience managing claims systems (preferably Riskonnect). Proficiency in RIMIS software and related tools. Experience working with TPAs is highly desirable. Relevant professional certifications (e.g., AIC, CPCU) are a plus. KNOWLEDGE, SKILLS AND ABILITIES: Proven experience with advanced Excel functions and data management. Ability to work independently and manage time effectively. Exceptional organizational skills and proactive mindset. WHAT CIM OFFERS: Competitive compensation package including eligibility for bonus pay. Comprehensive medical, dental, and vision plans. Health Savings Account with employer contribution. Company-paid life and disability insurance. 401(k) savings plan with company match. Paid time off including vacation, 10 designated holidays, sick time, and bereavement leave. Up to 16 hours of volunteer time off. Up to 16 weeks of Paid Parental Leave. Ongoing professional development programs. Wellness program with monthly and quarterly prizes. Actual base salary considers factors such as geography, job-related knowledge, experience, and budget. The anticipated base salary range for this position in New York, NY is $100,000 - $125,000.

🏢 Summary: Full-time administrative leadership role supporting the Health Services Administrator in managing healthcare operations within a correctional facility. The position focuses on compliance with NCCHC and regulatory standards, operational oversight, financial monitoring, staffing coordination, and accreditation readiness. It offers a development pathway toward senior healthcare administration leadership roles. 🗂️ Requirements: Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration, or related field, Minimum 3 years of healthcare administration or healthcare operations experience, Minimum 2 years of supervisory or management experience, Current BLS/CPR certification, Active RN license (required at some sites, including active California RN license where applicable), Experience with healthcare accreditation standards (NCCHC or ACA), Experience with budgeting, payroll systems, workforce planning, and contract compliance, Proficiency with Microsoft Office, HRIS platforms, and EHR systems, Ability to obtain facility security clearance 📃 Skills: NCCHC, ACA, EHR, HRIS, Microsoft, Payroll, Budgeting, WorkforcePlanning, Compliance, Accreditation, BLS, CPR 🏢 Description: Assistant Health Services Administrator (AHSA) Compensation: $155,000–$170,000 annually Position Summary The Assistant Health Services Administrator (AHSA) supports the Health Services Administrator (HSA) in the daily oversight and administration of the healthcare program within an assigned correctional facility. This position serves as a key operational partner to the HSA, assisting with staffing, compliance monitoring, financial controls, accreditation preparation, and cross-functional coordination to ensure healthcare services are delivered effectively, efficiently, and in compliance with NCCHC standards, regulatory requirements, and contractual obligations. The AHSA assumes designated administrative responsibilities during the HSA's absence and is expected to demonstrate strong leadership, operational judgment, and a commitment to quality healthcare delivery. This role is designed as a development pathway for professionals aspiring to Health Services Administrator leadership positions. Essential Duties and Responsibilities Operations & Program Administration - Assist the HSA in managing daily healthcare operations, including staffing coordination, workflow management, and resource allocation. - Prepare and distribute operational, statistical, and narrative reports as required by organizational leadership and contract requirements. - Monitor staffing patterns and coverage needs, identifying and addressing operational gaps. - Assist with payroll review, timekeeping accuracy, and labor management activities. - Maintain organized administrative records, contracts, policies, procedures, and correspondence. - Support operational initiatives designed to improve efficiency, quality, and patient care outcomes. Compliance & Accreditation - Support ongoing compliance with NCCHC standards, ACA standards, state regulations, and applicable federal requirements. - Assist in developing, reviewing, and updating healthcare policies and procedures. - Coordinate accreditation readiness activities, including survey preparation, mock audits, and corrective action plan monitoring. - Conduct routine audits of administrative and clinical records to identify compliance concerns and improvement opportunities. - Monitor implementation of corrective actions and regulatory requirements. Financial & Contract Management - Assist with monitoring healthcare budgets and operational expenditures. - Track budget performance and report variances to leadership. - Support contract compliance monitoring and vendor performance review activities. - Assist with invoice review, purchase order tracking, and financial reporting. - Promote cost-effective resource utilization while maintaining quality patient care services. Staffing & Human Resources Support - Assist with recruitment, onboarding, orientation, credentialing, and retention activities. - Support employee performance management processes in collaboration with Human Resources. - Assist in addressing staffing concerns, scheduling conflicts, and operational issues. - Support employee development initiatives, in-service education, and training programs. - Promote employee engagement and a positive workplace culture. Communication & Collaboration - Serve as a liaison between healthcare staff, facility administration, custody leadership, and CHP leadership teams. - Communicate effectively with operations, compliance, human resources, and clinical leadership. - Participate in leadership meetings, accreditation planning sessions, and staff meetings. - Represent the HSA during meetings and operational discussions when designated. - Perform additional duties and special projects as assigned. Qualifications Education - Bachelor's degree in Healthcare Administration, Nursing, Public Health, Business Administration, or a related field required. - Master's degree preferred. Licensure & Certifications - Current Registered Nurse (RN) license strongly preferred and may be required at some sites. - California sites requiring RN licensure must maintain an active California RN license. - Current BLS/CPR certification required. Experience - Minimum of three (3) years of healthcare administration, healthcare operations, or related experience required. - Minimum of two (2) years of supervisory or management experience required. - Correctional healthcare, long-term care, behavioral health, or multi-site healthcare operations experience strongly preferred. - Experience with NCCHC or ACA accreditation standards preferred. - Experience with budgeting, payroll systems, workforce planning, and contract compliance preferred. Knowledge, Skills & Abilities - Knowledge of healthcare operations, accreditation standards, and regulatory compliance requirements. - Strong organizational, analytical, and project management skills. - Ability to manage multiple priorities and deadlines in a fast-paced environment. - Proficiency with Microsoft Office, HRIS platforms, EHR systems, and related business applications. - Excellent written and verbal communication skills. - Strong leadership, decision-making, and problem-solving abilities. - Ability to maintain confidentiality of patient, employee, and operational information. - Knowledge of California healthcare regulations, employment laws, and correctional healthcare practices preferred. Work Environment - Full-time, exempt position. - Primarily Monday through Friday schedule, with flexibility required based on operational needs. - On-site position within a correctional facility. - Must successfully complete all facility security clearance and training requirements prior to employment. - May require occasional travel to other CHP facilities or regional offices. Physical Demands - Ability to move throughout a secure correctional facility, including administrative and clinical areas. - Ability to operate computers, EHR systems, HRIS systems, and standard office equipment for extended periods. - Ability to review and process detailed clinical, operational, financial, and regulatory documentation. - Ability to communicate effectively with individuals at all levels of the organization. - Ability to respond appropriately to operational emergencies and urgent situations. Work Location: In Person

🏢 Summary: Full-time Health and Safety Professional role supporting utility, industrial, municipal, and infrastructure clients through field assessments, compliance reviews, safety program development, and training delivery. The position requires strong OSHA and utility safety knowledge, regular travel, and the ability to manage client-facing safety consulting projects independently. 🗂️ Requirements: 5+ years of experience in health and safety, EHS consulting, utility operations, industrial safety, construction safety, or related field, Strong knowledge of OSHA regulations, Experience developing written safety programs and technical documentation, Experience delivering safety training and presentations, Ability to work independently with limited supervision, Strong communication, organization, and technical writing skills, Willingness and ability to travel regularly, Ability to support field and office-based work environments, Utility industry experience preferred, Knowledge of electrical safety standards and utility field operations 📃 Skills: OSHA, NFPA70E, NESC, LockoutTagout, ArcFlash, EHS, Safety, Compliance, Auditing, Training, RiskAssessment, TechnicalWriting 🏢 Description: Do you like working with different project teams in a fast-paced environment? Are you interested in joining an organization focused on making a positive impact? We are currently seeking a full-time Health and Safety Professional for one of our Nashville, TN, Pensacola, FL, Titusville, FL, Jacksonville, FL, or Tampa, FL offices. This is an excellent opportunity to get involved in a variety of projects for a diverse range of clients across the globe. We are looking for a health and safety professional who is technically strong, client-focused, and comfortable working in both field and office settings. This role is well-suited for someone who can evaluate workplace hazards, interpret regulatory requirements, write clear technical documents, develop training materials, and deliver practical recommendations that clients can implement. Travel is a required part of this position. The ideal candidate is comfortable supporting clients at various locations, adapting to changing schedules, and occasionally working outside standard business hours based on client needs. Utility experience is strongly preferred, including experience with electric, water, wastewater, gas, power generation, transmission, distribution, or contractors supporting utility operations. Experience with electrical safety topics such as NFPA 70E, NESC, lockout/tagout, energized work, arc flash, or utility field operations is highly desirable. DUTIES/RESPONSIBILITIES In this role, you will: - Supporting health and safety projects for utility, industrial, municipal, and infrastructure clients. - Conducting field assessments, audits, gap analyses, hazard assessments, and compliance reviews. - Developing, reviewing, and updating written health and safety programs, policies, procedures, technical reports, and client deliverables. - Preparing presentations, training materials, handouts, and other client-facing resources. - Delivering health and safety training to employees, supervisors, contractors, and leadership teams. - Interpreting OSHA requirements and other applicable standards and translating them into practical work practices. - Supporting risk assessments, corrective action development, and implementation planning. - Collaborating directly with clients to understand operational needs, constraints, and safety challenges. - Managing assigned tasks independently, including organizing workload, meeting deadlines, and communicating project status. - Traveling to client sites as required includes overnight travel and occasional schedule flexibility based on client operations. SKILLS/EXPERIENCE Minimum Skills and Requirements: - 5+ years of experience in health and safety, EHS consulting, utility operations, industrial safety, construction safety, or a related field. - Strong working knowledge of OSHA regulations and practical safety program implementation. - Experience developing written safety programs, procedures, training content, reports, or similar technical documents. - Comfort presenting information and delivering training to groups with varying levels of safety knowledge. - Ability to work independently with limited day-to-day supervision. - Effective communication, organization, and technical writing skills. - Willingness and ability to travel regularly to support client projects. - Ability to build strong client relationships and provide practical, professional guidance. Why Join EnSafe? Employee-Owned Advantage - 100% employee-owned with an ESOP since 1997. - Company growth is tied to shared employee rewards. Commitment to Growth and Wellness - Support for personalized career development and mentorship. - Employee wellness initiatives and health tracking tools. Purpose-Driven Work - Opportunity to work on impactful environmental, health, and safety consulting projects. - Strong focus on technical credibility and community impact. Safety as a Value, Not Just a Service - Safety-focused workplace culture emphasizing employee well-being and compliance. A Culture of Freedom & Ownership - Flexible and entrepreneurial work environment. - Encouragement to take initiative and shape career growth. Challenging, Creative Work - Fast-paced and dynamic projects across environmental consulting, health and safety, engineering, and technology. - Opportunities for creativity, innovation, and problem-solving. At EnSafe, candidates are encouraged to apply even if they do not meet every qualification listed in the job description. EnSafe is committed to equal employment opportunity for all qualified candidates.

🏢 Summary: The offer is for a Client Services Associate responsible for delivering on-site office and mailroom support, including mail processing, shipping and receiving, office supply management, and front desk backup. The role focuses on providing high-level customer service while ensuring business service center operations run smoothly. It combines operational, administrative, and light facility support duties in a client-facing environment. 🗂️ Requirements: High School Diploma or equivalent, Knowledge of shipping and receiving procedures, Experience with MS Office Suite, Ability to operate multi-function devices (MFDs), Ability to use computer-based systems for mail tracking and job functions, Ability to validate packing slips and select appropriate packing materials, Ability to lift 40 lbs or more frequently, Ability to work assigned hours set by manager, Strong organizational and time management skills, Ability to work independently and follow policies and procedures 📃 Skills: MSOffice, MFD, MailProcessing, Shipping, Receiving, CopyPrint, ComputerSystems, ChainOfCustodySoftware 🏢 Description: Client Services Associate Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Competencies: Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.