IT Operations Specialist

🏢 Summary: The role focuses on supporting release management and maintaining production systems stability across distributed platforms. It involves L2 incident handling, troubleshooting, root cause analysis, and improving monitoring and observability practices. The position requires close collaboration with development and infrastructure teams to ensure secure, reliable, and scalable operations. 🗂️ Requirements: 5+ years in IT Operations, Production Support, DevOps or SRE roles, Hands-on experience with Docker and Kubernetes, Experience supporting CI/CD pipelines with Jenkins, Knowledge of GitHub or Bitbucket, Experience with Kafka in distributed environments, Strong SQL knowledge and data troubleshooting skills, Understanding of microservices architecture and distributed systems, Experience with LDAP, Kerberos or JWT, Knowledge of OpenSSL and keytool, Understanding of HTTPS and secure communication protocols, Hands-on experience with Splunk, Experience with Prometheus, InfluxDB and Grafana, Experience in incident management and root cause analysis, Fluency in English 📃 Skills: Docker, Kubernetes, Jenkins, GitHub, Bitbucket, Kafka, SQL, Microservices, LDAP, Kerberos, JWT, OpenSSL, keytool, HTTPS, Splunk, Prometheus, InfluxDB, Grafana, CI/CD 🏢 Description: Responsibilities: Support Release Management processes and software deployments to production environments Monitor, investigate, troubleshoot and resolve issues in production systems Act as L2 support for incident handling, ensuring timely resolution and escalation when needed Perform incident management, root cause analysis and contribute to preventive improvements Support operational stability, system reliability and service availability across distributed platforms Collaborate with development, infrastructure and support teams to improve production readiness and operational excellence Contribute to monitoring, alerting and observability practices to proactively identify risks and performance issues Support secure communication and authentication mechanisms across systems and services Requirements: 5+ years of experience in IT Operations, Production Support, DevOps or Site Reliability-related roles Hands-on experience with Docker and Kubernetes Experience supporting CI/CD processes using Jenkins Knowledge of version control platforms such as GitHub or Bitbucket Experience working with Kafka in distributed environments Good understanding of SQL and troubleshooting data-related issues Knowledge of microservices architecture and distributed systems support Experience with authentication and authorization technologies (LDAP, Kerberos, JWT) Understanding of cryptographic tools and certificate handling (OpenSSL, keytool) Knowledge of secure communication protocols, including HTTPS Hands-on experience with logging and observability tools, including Splunk Experience with monitoring and alerting tools such as Prometheus, InfluxDB and Grafana Strong analytical and troubleshooting skills, particularly in incident and problem management Good interpersonal and communication skills, with ability to work effectively across teams Fluency in English (both written and spoken) Nice to have: Experience with PostgreSQL administration or support Familiarity with enterprise-grade production environments in regulated or large-scale organizations Exposure to release automation and operational process improvements Offer: Private medical care Co-financing for the sports card Constant support of dedicated consultant Employee referral program

🏢 Summary: The offer is for an IT Administrator responsible for maintaining internal IT infrastructure, providing user support, and managing hardware, software, and access across the organization. The role includes network administration, identity and access management, and participation in security and ISO compliance activities. It combines hands-on technical support with infrastructure oversight and security support tasks. 🗂️ Requirements: Proficient knowledge of Windows and macOS, Experience with hardware configuration and troubleshooting, Ability to manage user accounts and permissions, Experience with WiFi and network administration, Knowledge of VLAN, IPsec, and SSL VPN, Ability to perform network monitoring and troubleshooting, Experience with mobile device configuration, Understanding of ISO 27001 and ISO 9001 standards, Experience with IT support and administration, Ability to administer IAM across multiple platforms 📃 Skills: Windows, macOS, VLAN, IPsec, SSL, WiFi, AWS, GitHub, Jira, Bitwarden, ISO27001, ISO9001, IAM, GoogleWorkspace 🏢 Description: Description : We are looking for an IT Administrator to support our internal infrastructure and ensure smooth day-to-day operations across the company. This role is focused mainly on IT administration and user support, while experience in security-related tasks will be considered a strong plus. You will work closely with employees across the organization, helping to maintain hardware, software, user access, and internal systems, while also supporting selected security and compliance activities. Requirements: Strong problem-solving skills with a focus on high-quality customer service Experience in an IT department within a support or security-focused team is a plus Proficient knowledge of Windows and macOS operating systems Familiarity with VLAN, IPsec, SSL VPN, and WiFi administration Experience with hardware configuration and troubleshooting Ability to manage user accounts, permissions, and IT assets Nice to have: Experience in information security or cybersecurity-related tasks Familiarity with AWS, GitHub, Jira, or Bitwarden Knowledge of ISO 27001 / ISO 9001 standards Your responsibilities: IT Support and Administration: Configure and maintain laptops, including OS installation and standard Montrose setup Manage hardware maintenance, such as battery replacements and RAM upgrades Provide technical troubleshooting for hardware and software issues Manage the configuration of mobile devices and tablets Provide recommendations for new device orders based on organizational needs Identity & Access Management (IAM): Administer user accounts and permissions across key platforms: Google Workspace, Jira, Bitwarden, AWS, and GitHub Manage access for AI tools such as Claude (including Claude Code), ChatGPT (including Codex), and Cursor Maintain comprehensive digital documentation of the organization's hardware and software inventory ISO Compliance and Quality Management: Serve as a core member of the ISO team with a deep understanding of ISO 27001 and ISO 9001 standards Act as the designated ISO Security Officer for the firm Conduct internal ISO audits and participate actively in external audit processes Network and Infrastructure: Oversee WiFi network maintenance and perform network monitoring Monitor and troubleshoot network-related issues Security & Compliance Support administration of security tools and endpoint protection software Assist with security audits and access reviews Participate in ISO-related processes and internal audits Help maintain security best practices across the organization Operational Support: Conduct on-site and remote onboarding/offboarding processes Prepare equipment and access for new joiners Support office access management and other operational IT tasks We offer: Interesting, challenging and exciting work with international teams, Team events, Necessary equipment to work, Food: Breakfasts, Lunches delivered from Kraków’s restaurants every day, A fridge full of food and snacks, A selection of beverages, including the best coffee money can buy, Basically, you can order anything you like to eat or drink in the office, Health Private medical insurance, We will sponsor any sport/fitness activity you choose, Air-conditioning. Flexible working hours. Training. We will pay for conferences and training classes that you want to attend, Internal talks and hackathons, English lessons, Read a book initiative. (ask us about it at the interview :)) The chillout area: Comfortable bean bags, Therapy balls, PlayStation 4 + games, Nintendo Switch + games, Stretching area, including shower, Indoor bike parking place.

🏢 Summary: Hybrid B2B role for an Application Support Engineer focused on production support, DevOps practices, and CI/CD pipeline management in complex environments. The position involves leading incident resolution, optimizing service performance, managing containerized deployments, and driving automation and Infrastructure as Code initiatives. The role also supports AI/ML workloads and continuous improvement of operational processes. 🗂️ Requirements: Experience with Docker containerization, Experience with Kubernetes orchestration, Proficiency with CI/CD tools (Jenkins, Maven), Advanced troubleshooting using Splunk, Experience with relational databases (Oracle, DB2), Strong knowledge of DevOps practices, Experience managing production and pre-production environments, Ability to lead RCA and incident management processes 📃 Skills: Docker, Kubernetes, Jenkins, Maven, Splunk, Oracle, DB2, DevOps, CI/CD, RCA, IaC 🏢 Description: B2B contract rate 130 pln/h + VAT work mode: hybrid, Gdańsk We are seeking an experienced Application Support Engineer to join the team. The ideal candidate will have a deep understanding of DevOps practices, innovative solutions, and the ability to manage complex environments effectively. Main Responsibilities Lead RCA processes and implement preventive measures for incident & problem management. Monitor, analyze, and optimize service performance and stability in production support. Build, maintain, and enhance deployment pipelines for multiple APIs in CI/CD management. Maintain Pre-Production and Production environments through effective environment management. Collaborate closely with Platform Operations teams and the delivery factory to foster cross-team collaboration. Create comprehensive runbooks and knowledge bases for operational procedures. Evaluate and implement new DevOps tools, practices, and AI-powered solutions to drive innovation leadership. Implement Infrastructure as Code practices and drive automation for self-healing infrastructure solutions. Support AI/ML workload deployments and operations. Lead the adoption of emerging technologies and best practices. Key Requirements Experience with Docker containerization and Kubernetes orchestration. Proficient in CI/CD tools such as Jenkins and Maven. Advanced troubleshooting skills using tools like Splunk. Proficient in relational databases, specifically Oracle and DB2. Nice to Have Experience with Infrastructure as Code using Ansible. Basic knowledge of Spring, Hibernate, XML, JSON, and Kafka. Experience with modern observability tools such as Prometheus, Grafana, and ELK stack. Experience in AI/ML operations (MLOps) and AI agent deployments. Knowledge of AI model serving platforms and ML workload containerization. Strong understanding of AI agent orchestration and workflow automation. Ability to evaluate and integrate new DevOps tools and practices. Software development knowledge in Java/J2EE. Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with IBM Datastage.

🏢 Summary: The offer is for a senior Salesforce Specialist responsible for designing, developing, and validating enterprise Salesforce solutions within complex ecosystems. The role focuses on Salesforce architecture, integrations, and core model evolution while supporting large-scale Service and Community Cloud implementations. Candidates will contribute to technical design, solution governance, and B2B solution validation in a dynamic project environment. 🗂️ Requirements: Degree in Engineering, IT, or Computer Science, Minimum 7 years of experience in Salesforce ecosystems, Salesforce Platform Builder I certification, Experience with Service Cloud, Experience with Community Cloud, Experience in Salesforce architecture and design, Experience with Salesforce integration technologies, Experience with Apex development, Experience with Triggers and Test Classes, Experience with Visualforce, Experience with JavaScript, Experience with SOQL and SOSL, Experience with SOAP and REST integrations, Experience with OAuth and SSO 📃 Skills: Salesforce, Apex, Visualforce, JavaScript, SOQL, SOSL, SOAP, REST, OAuth, SSO, SOA, PlatformEvents, ConnectedApps, MobileSDK, ServiceCloud, CommunityCloud, GIT, Boomi, ETL, IBMALM, SaFe 🏢 Description: Job Description The organization is seeking an experienced Salesforce Specialist with a strong background in Salesforce ecosystems and development practices. The ideal candidate should possess a degree in engineering or computer science and have over 7 years of experience in Salesforce solutions, including a mandatory Salesforce Platform Builder I certification. Proficiency in Service & Community Cloud, and expertise in Salesforce architecture, design, and integration technologies is essential. Roles and Responsibilities Developing Salesforce solutions and supporting other development team members. Managing and implementing technical designs aligned with business strategy. Ensuring the integrity and evolution of the Salesforce Services Solutions Technical Core Model. Presenting solution documentation to diverse audiences. Contributing to the delivery of core model evolution in line with business objectives. Supporting application rollouts and ensuring adherence to the core model. Validating the Salesforce B2B solution provided by the partner during the project implementation phase. Key Requirements Degree in engineering, preferably information technology or computer science. 7+ years of experience in Salesforce ecosystems. Mandatory Salesforce certification (Platform Builder I). Working experience in Service & Community Cloud. Experience with Salesforce architecture, design, integration technologies (including Platform Events, Connected Apps, Mobile SDK, SSO, OAuth, SOAP, REST, SOA), Apex, Test classes, Triggers, Visualforce, JavaScript, SOQL/SOSL, and Release Migration Tool. Knowledge of SaFe Framework, GIT, IBM ALM, Boomi, or any ETL is an added advantage. Proficiency in English, both spoken and written. Strong analytical and problem-solving skills. Nice to Have Knowledge of additional integration tools and methodologies. Experience in agile methodologies. Familiarity with Salesforce best practices. Experience working in a collaborative development environment. Other Details This position offers flexibility in terms of remote work options. Candidates will be engaged in a dynamic enterprise environment contributing to impactful Salesforce projects spanning various industries. The duration of the assignment aligns with project timelines and business needs.

🏢 Summary: The offer is for a senior Salesforce Specialist to design, develop, and govern enterprise Salesforce solutions aligned with business strategy. The role focuses on architecture, integrations, and core model evolution within complex Salesforce environments. The position involves validating B2B implementations and supporting large-scale rollouts in a dynamic enterprise setting. 🗂️ Requirements: Degree in Engineering or Computer Science, 7+ years of Salesforce ecosystem experience, Salesforce Platform Builder I certification, Experience with Service Cloud and Community Cloud, Experience in Salesforce architecture and design, Experience with Salesforce integration technologies, Proficiency in Apex and related Salesforce development tools, Experience with SOQL/SOSL, Experience with Release Migration Tool, Professional English proficiency 📃 Skills: Salesforce, ServiceCloud, CommunityCloud, Apex, Visualforce, JavaScript, SOQL, SOSL, PlatformEvents, ConnectedApps, MobileSDK, SSO, OAuth, SOAP, REST, SOA, Git, IBMALM, Boomi, ETL, SaFe 🏢 Description: Job Description The organization is seeking an experienced Salesforce Specialist with a strong background in Salesforce ecosystems and development practices. The ideal candidate should possess a degree in engineering or computer science and have over 7 years of experience in Salesforce solutions, including a mandatory Salesforce Platform Builder I certification. Proficiency in Service & Community Cloud, and expertise in Salesforce architecture, design, and integration technologies is essential. Roles and Responsibilities Developing Salesforce solutions and supporting other development team members. Managing and implementing technical designs aligned with business strategy. Ensuring the integrity and evolution of the Salesforce Services Solutions Technical Core Model. Presenting solution documentation to diverse audiences. Contributing to the delivery of core model evolution in line with business objectives. Supporting application rollouts and ensuring adherence to the core model. Validating the Salesforce B2B solution provided by the partner during the project implementation phase. Key Requirements Degree in engineering, preferably information technology or computer science. 7+ years of experience in Salesforce ecosystems. Mandatory Salesforce certification (Platform Builder I). Working experience in Service & Community Cloud. Experience with Salesforce architecture, design, integration technologies (including Platform Events, Connected Apps, Mobile SDK, SSO, OAuth, SOAP, REST, SOA), Apex, Test classes, Triggers, Visualforce, JavaScript, SOQL/SOSL, and Release Migration Tool. Knowledge of SaFe Framework, GIT, IBM ALM, Boomi, or any ETL is an added advantage. Proficiency in English, both spoken and written. Strong analytical and problem-solving skills. Nice to Have Knowledge of additional integration tools and methodologies. Experience in agile methodologies. Familiarity with Salesforce best practices. Experience working in a collaborative development environment. Other Details This position offers flexibility in terms of remote work options. Candidates will be engaged in a dynamic enterprise environment contributing to impactful Salesforce projects spanning various industries. The duration of the assignment aligns with project timelines and business needs.

🏢 Summary: Part-time IT Support Specialist role providing Tier 1 service desk support in a high-volume enterprise environment, serving as the first point of contact for end users. The position focuses on troubleshooting hardware, software, network, access, and endpoint issues, documenting incidents, and escalating complex problems to higher-tier teams. Ideal for candidates with basic IT troubleshooting experience and familiarity with ticketing or ITSM tools. 🗂️ Requirements: High school diploma or equivalent, Minimum 1 year experience in customer service, call center, help desk, or IT support, Ability to meet public trust or suitability requirements, Basic knowledge of end-user hardware, software, networking, and access support, Experience working with ticketing or ITSM tools, Strong documentation and communication skills 📃 Skills: Windows, MacOS, VPN, WiFi, LAN, ServiceNow, ITSM, Networking, Hardware, Software, Ticketing 🏢 Description: IT Support Specialist – Part-Time We are seeking a part-time IT Support Specialist to provide Tier 1 service desk support for one day/week in a high-volume enterprise IT environment. This role serves as the first point of contact for end users and is responsible for responding to incoming support calls and self-service tickets, troubleshooting basic hardware, software, network, access, and endpoint issues, documenting incidents, and escalating unresolved issues to the appropriate technical teams. The ideal candidate has strong customer service skills, basic technical troubleshooting experience, and the ability to work accurately within ticketing or IT service management tools. This position requires clear communication, attention to detail, and a professional approach to supporting end users in a fast-paced service desk setting. Responsibilities Respond to inbound service desk calls and self-service support tickets. Troubleshoot basic hardware, software, network connectivity, access, and endpoint issues. Document issue details, troubleshooting steps, and resolution status in a ticketing system. Use prior records and problem-solving skills to help identify root causes. Escalate unresolved incidents to appropriate Tier 2, Tier 3, or resolver teams. Provide timely, accurate, and professional support to end users. Support full-time service desk coverage requirements. Minimum Qualifications High school diploma or equivalent. At least 1 year of related customer service, call center, help desk, or IT support experience. Ability to meet applicable public trust or suitability requirements. Basic knowledge of end-user hardware, software, networking, and access support. Strong communication, customer service, and documentation skills. Preferred Qualifications Experience in a help desk, call center, or enterprise service desk environment. Familiarity with Windows and Mac operating systems. Basic understanding of networking concepts, including VPN, Wi-Fi, LAN connectivity, and remote access. Experience using ticketing or ITSM tools such as ServiceNow or similar platforms. Demonstrated ability to resolve issues efficiently and escalate appropriately. Benefits Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. Retirement Savings: 401(k) plan with company match and auto-enrollment. Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: IT Project/PMO role focused on translating business needs into structured project activities, managing requirements, and supporting delivery of IT initiatives. The position involves coordinating stakeholders, monitoring schedules and risks, and actively participating in solution design and UAT. It requires strong understanding of IT environments (including AI and cloud) and hands-on project governance. 🗂️ Requirements: Experience in PMO, Experience in IT project management, Understanding of IT fundamentals, Knowledge of AI basics, Knowledge of cloud concepts, Ability to manage multiple projects and priorities, Experience in requirements management, Experience in UAT, English B2 or higher 📃 Skills: PMO, ProjectManagement, IT, AI, Cloud, UAT, RequirementsEngineering, StakeholderManagement, Reporting 🏢 Description: Zakres obowiązków: Operacyjne wsparcie: realizacja inicjatyw poprzez przekładanie założeń biznesowych na konkretne kroki projektowe, monitorowanie harmonogramu oraz identyfikacja zależności i ryzyk Wspieranie współpracy: organizacja spotkań roboczych i dbanie o płynny przepływ informacji między interesariuszami (biznes, IT, dostawcy, compliance) Zarządzanie bieżącymi zadaniami: planowanie i realizacja kolejnych kroków, dbanie o terminowość oraz cykliczne raportowanie statusu Analiza koncepcyjna: badanie potrzeb biznesowych oraz przygotowywanie i prezentacja wstępnych koncepcji rozwiązań Zarządzanie wymaganiami: przekładanie potrzeb użytkowników na precyzyjne specyfikacje funkcjonalne i dbanie o ich wysoką jakość Wsparcie wdrożenia: definiowanie kryteriów sukcesu, realizacja zadań projektowych oraz aktywny udział w testach akceptacyjnych (UAT) Wymagania: Doświadczenie w obszarze PMO oraz zarządzania projektami IT Zrozumienie podstaw IT (AI, chmura) - nie szukamy programisty, ale osoby, która rozumie i odnajdzie się w tym środowisku Doskonała organizacja pracy własnej: umiejętność sprawnego zarządzania wieloma wątkami (priorytety, deadline'y) Wysoko rozwinięte umiejętności komunikacyjne - zdolność do współpracy i prowadzenia komunikacji z zespołami biznesowymi i technicznymi Język angielski na poziomie minimum B2 - swoboda w kontakcie z globalnymi zespołami Oferujemy: Prywatną opiekę medyczną Dofinansowanie karty sportowej Stałe wsparcie konsultanta Program rekomendacji pracowników

🏢 Summary: IT Operations Engineer role focused on supporting and maintaining a Kafka-based messaging platform in a production environment, ensuring high availability, stability, and performance. The position emphasizes incident management, troubleshooting, monitoring, and user support rather than platform development. The engineer works closely with internal users and engineering teams to maintain operational excellence and continuously improve support processes. 🗂️ Requirements: Hands-on experience with Apache Kafka or similar event streaming platforms, Understanding of distributed systems concepts (partitioning, replication, scaling), Experience in IT operations, production support, or platform support roles, Strong troubleshooting skills in production environments, Experience with monitoring, logging, and alerting tools, Knowledge of Git and version control practices, Familiarity with GitLab CI/CD pipelines, Experience with incident management processes and ticketing tools, Experience working with runbooks and SOPs, Fluency in English (written and spoken) 📃 Skills: Kafka, DistributedSystems, Monitoring, Logging, Alerting, Git, GitLab, CI/CD, IncidentManagement, AWS, Kubernetes, Grafana, Prometheus 🏢 Description: About Company: Team Connect is Poland’s leading nearshore and offshore IT provider. Since 2008 we successfully create and develop software for our clients. We specialize in Agile and DevOps-based software development. From the analysis stage through implementation. We develop backend, frontend, and mobile applications. For one of our clients, we are looking for an Operations Engineer (Kafka Platform Support) This role is ideal for an IT Operations Engineer focused on maintaining and supporting a Kafka-based platform in production. The position emphasizes operational excellence, incident management, and user support rather than platform development, ensuring reliable and efficient system performance. Key Responsibilities: IT Operations & Platform Support Operate, monitor, and maintain the Kafka-based messaging platform in a production environment Ensure platform availability, stability, and performance in line with operational SLAs Monitor system health using logs, metrics, and alerting tools Perform routine operational checks and maintenance activities Incident Management & Troubleshooting Handle incidents and service requests via ticketing systems and internal support channels Troubleshoot issues across Kafka components (brokers, producers, consumers, integrations) Analyze logs, metrics, and system behavior to identify root causes Escalate complex issues to engineering teams where necessary Runbook Execution & Operational Processes Execute operational procedures based on runbooks and standard operating procedures (SOPs) Perform configuration changes (topics, access controls, settings) following established processes Maintain and continuously improve operational documentation and runbooks User Support & Communication Act as a primary support contact for internal users of the Kafka platform Provide technical support via collaboration tools (e.g., Slack, Teams) Assist users with troubleshooting and best practices Translate user-reported issues into actionable insights for technical teams Collaboration & Continuous Improvement Work closely with engineering and platform teams to resolve incidents Identify recurring operational issues and suggest improvements or automation Participate in incident reviews and post-mortems Provide feedback to improve platform usability and support processes Required Skills & Qualifications: Technical Skills Hands-on experience with Apache Kafka or similar event streaming platforms Understanding of distributed systems (partitioning, replication, scaling) Strong troubleshooting skills in production IT environments Experience with monitoring, logging, and alerting tools Knowledge of Git and version control practices Familiarity with GitLab CI/CD and working with existing pipelines IT Operations Experience Experience in IT operations, production support, or platform support roles Familiarity with incident management processes and tools Experience working with runbooks, SOPs, and structured support models Communication & Collaboration Strong communication skills and ability to explain technical issues clearly Experience working with internal customers and cross-functional teams Customer-focused mindset with a proactive approach to support Fluency in English (written and spoken) Nice to Have: Experience with AWS or other cloud platforms Familiarity with Kubernetes and containerized environments Experience with monitoring tools such as Grafana and Prometheus Benefits: Long-term cooperation Multisport, private healthcare, life insurance Training budget English lessons Support from a dedicated partnership consultant

🏢 Summary: The TIA Developer & Operations Specialist is responsible for developing, configuring, and maintaining the TIA insurance platform while ensuring stable production operations. The role focuses on delivering system enhancements, managing deployments, troubleshooting incidents, and supporting integrations within an Agile environment. It combines application development, system integration, and DevOps responsibilities in the insurance domain. 🗂️ Requirements: 3+ years of experience with TIA or similar insurance/policy administration systems, Strong experience with SQL databases, Experience with APIs and system integrations, Proficiency in .NET/C# or Java, Familiarity with REST or SOAP and XML or JSON, Experience supporting production environments, Strong troubleshooting skills, Understanding of insurance processes: Policy administration, Claims, Billing, Underwriting, Experience with CI/CD and DevOps tools 📃 Skills: TIA, SQL, SQL Server, Oracle, APIs, REST, SOAP, XML, JSON, .NET, C#, Java, Azure, AWS, Docker, Kubernetes, PowerShell, Python, Azure DevOps, Git, Splunk, Dynatrace, Windows, Linux, CI/CD, DevOps 🏢 Description: Summary The TIA Developer & Operations Specialist will be responsible for developing, configuring, supporting, and maintaining the TIA insurance platform, ensuring the platform operates smoothly and that enhancements to the system are delivered effectively. Main Responsibilities Develop and configure the TIA insurance platform. Maintain stable operations of the insurance system. Deliver enhancements and improvements to the system. Support production environments and manage deployments. Troubleshoot incidents and address operational issues. Collaborate within an Agile/Scrum framework. Key Requirements 3+ years of experience with TIA or similar insurance/policy administration systems. Strong experience with SQL databases. Experience with APIs and system integrations. Proficiency in either .NET/C# or Java. Familiarity with REST/SOAP and XML/JSON. Experience supporting production environments. Strong troubleshooting skills. Understanding of insurance processes: Policy administration, Claims, Billing, Underwriting. Experience with CI/CD and DevOps tools. Nice to Have Experience with Guidewire, Sapiens, Keylane, or similar PAS platforms. Exposure to Azure/AWS cloud environments. Familiarity with Docker/Kubernetes. PowerShell or Python scripting knowledge. ITIL knowledge. Other Details Technologies include TIA, SQL Server/Oracle, Azure DevOps, Git, REST APIs, Splunk, Dynatrace, Docker, Kubernetes, Windows/Linux.

🏢 Summary: The offer is for an experienced Test Specialist to ensure high quality of complex IT systems delivered to a European Institution in Warsaw. The role focuses on designing and executing comprehensive testing activities, managing defects, and validating compliance with quality standards across the SDLC. It involves close collaboration with technical teams to maintain robust and reliable IT services. 🗂️ Requirements: Proven experience testing complex IT systems, Strong knowledge of software testing tools and methodologies, Expertise in test design techniques, Solid understanding of SDLC, Hands-on experience with Azure DevOps Test Plans, Ability to write and execute SQL queries, Experience performing unit, integration, functional, regression, performance, stress, and UAT testing, Ability to document test results and manage defects 📃 Skills: Testing, SDLC, Azure, DevOps, SQL, UAT, Regression, Integration, Performance, Stress, Exploratory, Unit 🏢 Description: We are looking for an experienced Test Specialist to support critical IT services delivered to a European Institution in Warsaw. The ideal candidate will bring strong hands-on testing expertise and the ability to ensure high quality standards across complex IT systems. Key Responsibilities In this role, you will: Develop detailed and well-structured test cases for software applications and systems Perform a broad range of testing activities including exploratory, unit, integration, functional, regression, performance, stress, and user acceptance testing Document and analyze test outcomes, track defects, and clearly communicate progress and risks Work closely with business analysts, architects, developers, and service desk teams to ensure quality throughout delivery Review technical and project documentation to validate compliance with quality standards Required Technical Expertise The successful candidate will demonstrate: Proven experience testing complex IT systems Strong practical knowledge of modern software testing tools and methodologies Expertise in test design techniques Solid understanding of the Software Development Lifecycle (SDLC) Hands-on experience with Azure DevOps Test Plans Ability to write and execute SQL queries Strong analytical thinking, attention to detail, and problem-solving capabilities Excellent communication and documentation skills