Delivery Operations Analyst

🏢 Summary: Full-time Data Engineer role focused on leading the data lifecycle strategy, transforming and governing large-scale datasets, and integrating advanced analytics and machine learning models into a production data infrastructure. The position involves building high-quality, traceable data architectures and enabling real-time, data-driven decisions for government-related markets. Based in Pittsburgh, PA, with limited travel requirements. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Computer Science, Mathematics, or related technical field, 3–5 years of experience programmatically transforming data, Experience with RDBMS, Advanced SQL programming skills, Proficiency with CSV, XML, and JSON data formats, Strong analytical skills and attention to detail, Ability to work independently with minimal supervision 📃 Skills: SQL, RDBMS, CSV, XML, JSON, AWS, DataModeling, DataGovernance, ETL, MachineLearning 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking an exceptional and experienced data engineer who shares our passion and obsession with quality. You'll be a core member of our product and engineering team dedicated to helping our clients replace time-consuming, manual processes to reach informed real-time decisions about government markets, competitors, and agency relationships. We need a skilled and dedicated data engineer to join our team to lead us in uncovering truth and meaning in data. You must be a hands-on engineer with a strong understanding of both data management and governance standards. You must also have strong interpersonal skills to work cross-functionally across internal teams as well as directly with end users and platform SMEs. This role is a full-time position located out of our office in Pittsburgh, PA. This role may require up to 10% travel. Scope of Responsibilities Define and lead the data lifecycle strategy across data acquisition, data ingestion, data cleansing, normalization and linkage. Ensure key entities within datasets are identified, resolved and linked to existing entities within the current master data repository. Apply various techniques to produce solutions to large-scale optimization problems, including data pre-processing, indexing, blocking, field and record comparison and classification. Improve data sharing, increase data repurposing and improve cost efficiency associated with data management efforts. Build best practices that help with chain of custody of data so it can be easily traced back to the source for accuracy and consistency. Work across functional teams to understand advanced statistical, machine learning, and text processing models and incorporate them into the existing data engineering infrastructure. Perform exploratory data analyses, generate and test working hypotheses, prepare and analyze historical data and identify patterns. Work directly with users as well as SMEs to establish, create and populate optimal data architectures and structures, as well as articulate techniques and results using non-technical language. Qualifications U.S. Citizenship is required. Bachelor's degree in Computer Science, Mathematics or a related technical field. Required Skills: 3-5 years experience with programmatically transforming data. Experience with RDBMS. Advanced SQL programming skills. Proficient usage of common data formats such as CSV, XML, and JSON. Strong analytical ability and attention to detail. Ability to work independently with little supervision. Desired Skills: Current possession of a U.S. security clearance, or the ability to obtain one with sponsorship. Experience using Amazon Web Services. Working knowledge with large (multiple terabytes) amounts of data. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

🏢 Summary: Full-time Product Manager role focused on driving development and market adoption of the Logistics Application within an enterprise AI-native platform. The role involves defining, prioritizing, and integrating features, collaborating cross-functionally with engineering, data science, sales, and design teams, and scaling solutions across customer environments. Requires strong enterprise software experience, U.S. citizenship, and ability to travel up to 60%. 🗂️ Requirements: U.S. Citizenship, Bachelor's degree in business or technology-related field, 5+ years in product or software role, Experience with enterprise software (B2B or B2G), Ability to travel up to 60%, Strong written and oral communication skills, Ability to work cross-functionally in fast-paced environment 📃 Skills: ProductManagement, EnterpriseSoftware, Logistics, B2B, B2G, ValuePropositionCanvas, BusinessModelCanvas, DataScience, Roadmapping, MarketAnalysis 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a customer-oriented product manager to help drive the development of the Logistics Application within the Air Enterprise Readiness platform. This is an individual contributor role reporting to our Director of Product for Logistics. This role is responsible for prioritizing, rationalizing, and integrating new features and existing prototypes into our Logistics Application. You are accountable for delivering valuable and differentiated solutions at scale, end-to-end, within our Air Enterprise Readiness platform. You will also partner with our sales and implementation teams to shape how we talk about our Logistics offering in the marketplace in a way that resonates with our customers. Air's application-aligned product managers are responsible for thinking broadly across the communities we serve and delivering solutions that provide value to a wide range of customers. They partner with account-aligned PMs, as well as our sales and implementation teams, to broadly scale "in-the-field" solutions and improve the configurability and adaptability of our platform. In this role, you will partner with customer-aligned PMs to integrate prototype workflows and capabilities into full production within the Air Enterprise Readiness platform. You should be highly motivated by the market adoption of the solutions you successfully launch. To do this job well, you must possess exceptional judgment when it comes to identifying opportunities to deliver customer value in a productized way, as well as in the relative prioritization of those opportunities. You must work effectively cross-functionally in often ambiguous circumstances, distilling market opportunities to a clear set of objectives and solutions, and articulating the value of those solutions both internally and externally. In a typical week, a product manager could expect to: - Spend several days on site with users, seeking to understand how users across a variety of accounts utilize Air to relieve pain points and triangulate the commonalities to build new valuable workflows in the Air Enterprise Readiness platform. - Draft a clear and compelling articulation of customer problems, and what a good solution to those problems would look like in the Air Enterprise Readiness platform. - Partner with the sales team to help assess opportunities and understand the degree to which customer requirements align with product capabilities and roadmap. - Define how those solutions deliver value across a wide range of customer environments and determine what features are necessary to support broad adoption of the solution. - Collaborate with engineering and design teams to deliver the most promising capabilities. This role is a full-time position located in our Arlington, VA office. This role may require up to 60% travel. Scope of Responsibilities For new product features, define the addressable market size, the competitive landscape, the near-term sales opportunities, and alignment with the overall product strategy Validate concepts using the value proposition canvas/business model canvas, build a comprehensive business case, and communicate and defend the prioritization internally Partner with internal engineering and data science teams to scope the expected associated investment costs/timelines, and ensure that the business can deliver on scope, contractual obligations, and agreed-upon timelines Facilitate market introduction of new features/functions while balancing tradeoffs of risk, cost, and speed Ensure smooth integration of prototyped features/functions into Air Enterprise Readiness platform for utilization across customer accounts Qualifications U.S. Citizenship is required Bachelor's degree in business or technology-related field Required Skills: 5+ years in a product or software role, including experience with enterprise software (B2B or B2G) Strong value orientation, understanding of what matters for our customers, and why Self-starter, owner mentality Ability to thrive in a fast-paced, dynamic work environment Exceptional written and oral communication skills across all levels of the business Desired Skills: Domain experience and expertise in Logistics or related fields Experience in or around DoD Full product lifecycle experience, from early idea through production and maintenance Familiarity with the value proposition canvas and/or business model canvas frameworks An advanced degree in a business or technical field Experience in or exposure to the nuances of a startup or other entrepreneurial environment Current possession of a U.S. security clearance at the Top Secret level, or the ability to obtain one with our sponsorship We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

🏢 Summary: Full-time Product Manager role focused on defining and executing the roadmap for low-code/no-code builder capabilities within an enterprise AI-native SaaS platform. The position involves integrating prototypes, scaling platform features, and collaborating cross-functionally with engineering, AI, and data teams to deliver robust, configurable solutions. Requires strong technical fluency in backend systems and experience shipping infrastructure or platform services in B2B environments. 🗂️ Requirements: U.S. Citizenship, 5+ years Product Management experience in B2B SaaS, ERP, or highly configurable industry platforms, Experience shipping infrastructure or platform services, Fluency in backend systems concepts (authentication/authorization, data schemas, distributed systems), Expert-level SQL, Familiarity with Python, Experience with GitLab or GitHub, Understanding of microservices, caching, permissions models, and event systems, Familiarity with LLM-based systems and workflow tradeoffs, Bachelor's degree in business or technology-related field 📃 Skills: SQL, Python, GitLab, GitHub, Microservices, DistributedSystems, APIs, LLM, DataSchemas, Authentication, Authorization, Caching, EventSystems 🏢 Description: Job Description We are seeking an experienced product manager to build a strategy and execute against a roadmap to mature our low-code / no code builder experiences. You will be responsible for prioritizing, rationalizing, and integrating existing prototypes into the platform as well as developing new platform capabilities that serve our customers at scale. This is an individual contributor reporting to the SVP of Product. You are responsible for thinking broadly across the communities we serve and delivering solutions that provide value to a wide range of customers. You'll partner with other PMs and our engagement and implementation teams to scale "in-the-field" solutions and improve the configurability and adaptability of our platform. You should be highly motivated by striking a balance between building solutions that are robust and scalable and meeting customer needs. In order to do this job well, you must possess exceptional judgment when it comes to identifying opportunities to deliver customer value in a productized way, as well as in the relative prioritization of those opportunities. You must work effectively cross-functionally in often ambiguous circumstances, distilling market opportunities to a clear set of objectives and solutions, and articulating the value of those solutions both internally and externally. In a typical week, you could expect to: - Spend several days on site with users (internal and external), seeking to understand how users across a variety of accounts utilize Air Enterprise Readiness platform to relieve pain points and triangulate the commonalities to build new, valuable workflows in the Air Enterprise Readiness platform. - Draft clear and compelling articulation of customer problems, and what a good solution to those problems would look like in the Air Enterprise Readiness platform. - Partner with the other PMs and go-to-market team to help assess opportunities and understand the degree to which customer requirements align with product capabilities and roadmap - Define how those solutions deliver value across a wide range of customer environments and determine what features are necessary to support broad adoption of the solution. - Collaborate with engineering and design teams to deliver the most promising capabilities. - Do competitive analysis to understand what the table stakes capabilities are and what differentiators. This role may require up to 50% travel. Scope of Responsibilities - Define and prioritize the builder roadmap, balancing technical debt with high-impact UI improvements - Act as the "Internal PM" for our customer teams, ensuring they have the platform tools (APIs, UI components) they need to build faster - Spend time with power users to understand where the UI creates "friction" and translate those pains into elegant functional requirements - Partner with internal engineering, AI, and data science teams to scope the expected associated investment costs/timelines, and ensure that the business can deliver on scope, contractual obligations, and agreed-upon timelines - Facilitate market introduction of new features/functions while balancing tradeoffs of risk, cost, and speed - Ensure smooth integration of prototyped features/functions into Air Enterprise Readiness platform for utilization across customer accounts Qualifications Required Skills: - 5+ years of PM experience, specifically in B2B SaaS, ERPs, or highly configurable specialized industry platforms (e.g., FinTech, HealthTech, Construction Tech) - Fluency in backend systems concepts, including authentication/authorization models, data schemas, data orchestration systems, service contracts, and distributed system tradeoffs - Expert in SQL and familiarity with Python and GitLab/GitHub - Experience in shipping infrastructure or platform services - Fluency with technical concepts (microservices, distributed systems, caching, permissions models, data schemas, event systems, etc.) - Familiarity with LLM-based systems and the tradeoffs between deterministic workflows and agentic systems - Strong information architecture instincts, especially in configurable enterprise environments - Strong value orientation and understanding of customer needs - Self-starter with owner mentality - Growth mindset with experience in startup or growth-stage environments - Ability to thrive in a fast-paced, dynamic work environment - Exceptional written and oral communication skills - Bachelor's degree in business or a technology-related field - U.S. Citizenship is required Desired Skills: - Current possession of a U.S. security clearance, or the ability to obtain one with sponsorship - Experience in or around DoD - Experience working on low/no-code workflow or application builders Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

🏢 Summary: Full-time Software Engineer role focused on designing, building, and optimizing scalable data architecture and backend APIs within an AI-native enterprise platform. The position involves end-to-end feature development, advanced SQL work, and collaboration in an agile scrum team. Based in Pittsburgh, this role requires strong backend expertise and experience with data-driven analytics in a fast-paced environment. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience), 6+ years of software development experience with a high-level software stack, Advanced SQL development experience, Experience with PostgreSQL administration, Strong proficiency in backend API development (Java/Spring Boot or equivalent), Hands-on experience working in Linux environments, Experience with data-driven analytics, Experience working in agile/scrum teams 📃 Skills: Java, Spring, SQL, PostgreSQL, Linux, APIs, Git, JavaScript, ReactJS, CSS, Scrum, Agile 🏢 Description: Company Description Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed. Job Description We are seeking a skilled and dedicated developer to join our Engineering team. As an SWE, you will focus on building high-quality, well-designed software solutions and bringing new products and features to life. This is a full-time position located in Pittsburgh, PA, and may require up to 10% travel. Scope of Responsibilities - Actively participate in designing, building, and testing scalable data architecture - Craft clean, testable, and maintainable code - Participate in the end-to-end software development of new feature functionality and design capabilities - Optimize processes for maximum speed and accuracy - Drive innovation and continuous improvement across assigned tasks - Work in an agile team in a scrum process, collaborating closely with software engineers, DBEs, and QA engineers Qualifications - U.S. Citizenship is required - Bachelor’s degree in Computer Science, Software Engineering, or related field, or equivalent work experience Required Skills - 6+ years of software development experience with a high-level software stack - Advanced SQL development - Familiarity with PostgreSQL administration - Strong proficiency with backend API languages such as Java/Spring Boot (preferred) or equivalent - Experience performing meaningful tasks in Linux - Prior hands-on experience working with data-driven analytics - Experience working in agile/scrum teams - Ability to work independently with little supervision - Strong motivation to work in a fast-paced technology environment Desired Skills - Current U.S. security clearance or ability to obtain one with sponsorship - Experience in a startup or entrepreneurial environment - Familiarity with Git source control management - Familiarity with JavaScript/ReactJS - Familiarity with CSS - Experience working in a product organization We believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we encourage you to apply. Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law.

🏢 Summary: Full-time Software Engineering Lead role focused on leading a small cross-functional team and driving end-to-end development of scalable, high-quality software applications. The position combines hands-on backend development with ownership of engineering processes, Agile leadership, and collaboration across product, data, QA, and DevOps. Ideal for experienced engineers with strong object-oriented expertise building modern platforms for defense and intelligence use cases. 🗂️ Requirements: U.S. Citizenship, Bachelor’s degree in Computer Science, Mathematics, or related technical field, 5+ years of software development experience with an object-oriented programming language, Hands-on experience with Spring Boot, Quarkus, or similar frameworks, Strong knowledge of data structures, object-oriented design, and algorithms, Experience with exception handling and troubleshooting, Experience writing SQL and implementing database design 📃 Skills: Java, C++, Python, C#, Ruby, Spring, Quarkus, SQL, Agile, OOP 🏢 Description: Job Description We are seeking a skilled and dedicated Software Engineering Lead to join our Engineering team. As the Software Engineering Lead, you will be essential to crafting and implementing software engineering processes and implementations. In order to do this job well, you must be obsessed with quality and efficiency and enjoy working with diverse technologies. You should have a strong understanding of software engineering design principles and strong technical expertise. This role is a full-time position and may require up to 10% travel. Scope of Responsibilities - Lead software engineering efforts from ideation through implementation as well as the day-to-day activities of a small team of front-end and back-end engineers - Lead Agile ceremonies for the software engineering team - Establish coding and testing best practices and standards - Develop, test, and deploy modern software applications and new features - Oversee the quality of deliverables including coding, testing, and debugging - Collaborate with the product team to translate business requirements into technical specifications - Drive innovation and continuous improvement to increase efficiency - Collaborate with data engineers, data scientists, QA engineers, and DevOps engineers to improve overall platform quality and performance Qualifications - U.S. Citizenship is required - Bachelor’s degree in Computer Science, Mathematics, or a related technical field Required Skills: - 5 years of software development experience with an object-oriented programming language such as Java, C++, Python, C#, or Ruby - Hands-on experience with Spring Boot, Quarkus, or similar technologies - Knowledge of data structures, object-oriented design, algorithms, exception handling, and troubleshooting - Experience writing SQL and implementing database design Desired Skills: - Current U.S. security clearance or ability to obtain one with sponsorship - Experience in a startup or entrepreneurial environment - Experience working in a product organization

🏢 Summary: The role focuses on designing and implementing a KPI-driven delivery management model across multiple product teams during an organizational transformation. It involves standardizing end-to-end processes, unifying tools (including Jira migration), and establishing consistent reporting and governance to ensure high data quality and transparency. The position requires close collaboration with product, technology, and business teams to enable data-driven delivery and effective change adoption. 🗂️ Requirements: Strong analytical skills with KPI-driven process design, Proven experience in end-to-end delivery process implementation, Experience in process discovery and assessment, Ability to define and measure delivery KPIs, Practical experience in Jira configuration for reporting, Experience in designing reporting models and ensuring data quality, Experience in tool standardization and migration to Jira, Ability to collaborate with Jira administrators on technical requirements, Experience in governance implementation for prioritization and budgeting, Strong change management and process documentation skills 📃 Skills: Jira, KPIs, Reporting, CAPEX, OPEX, AzureDevOps, ProcessModeling, WorkflowDesign, DataAnalysis, Governance 🏢 Description: Delivery Manager 📍 Remote from Bulgaria Project description The project is carried out as part of an organizational transformation, where multiple product teams (both internal and external vendors) collaborate to develop and maintain digital products. The current environment is characterized by diverse ways of working, inconsistent processes, and limited transparency in delivery execution. As a result, business stakeholders lack reliable data regarding, among others, delivery predictability, prioritization efficiency, and cost allocation (CAPEX vs OPEX). The goal of the project is to design and implement a consistent, KPI-driven delivery management model across the entire organization . This includes standardizing end-to-end processes (from intake to release), unifying tools (including an ongoing or planned migration to Jira), and defining clear and consistent reporting mechanisms. A key focus is ensuring high data quality and consistency at the source, enabling reliable reporting and data-driven decision-making. The project involves close collaboration with product, technology, and business teams to translate reporting and governance needs into practical processes and tool configurations. An important element is also the effective implementation of changes within the organization, ensuring that new ways of working are not only designed but fully adopted by teams. Technical requirements (must have): Strong analytical skills and the ability to start from business reporting needs (KPIs) and design delivery processes “backwards” (from report to process) Proven experience in defining, implementing, and optimizing end-to-end delivery processes (from intake to release) Ability to analyze and assess processes (process discovery & assessment), including quickly understanding current team workflows and identifying gaps, inefficiencies, and inconsistencies Ability to translate business expectations into measurable KPIs (e.g., lead time, cycle time, SLA adherence, prioritization efficiency) Practical experience in designing Jira configurations (not necessarily at an admin level), including: Issue hierarchy structure (Epic / Feature / Story / Task) Component structure for reporting purposes Fields for tracking CAPEX vs OPEX Workflow alignment to ensure proper KPI reporting Ability to define reporting models (e.g., lead time from issue creation to delivery, on-time delivery vs priority) and ensure proper data collection Experience in designing data-driven processes, ensuring each delivery stage supports future reporting and transparency Ability to effectively collaborate with Jira administrators by clearly defining requirements and ensuring proper implementation Experience in tool standardization and migrations (e.g., Azure DevOps → Jira), including: Maintaining reporting consistency across teams Managing access and visibility restrictions for external vendors Strong change management and communication skills, including: Clear process documentation Effective communication of changes to stakeholders Acting as a change champion and supporting adoption Training teams on new ways of working Ability to define and implement governance principles in prioritization, budgeting (CAPEX/OPEX), and delivery monitoring Focus on building transparency for business stakeholders through structured and reliable reporting Benefits: Collaborative and supportive team culture Exposure to innovative projects  in the biopharmaceutical industry Opportunity to work with global teams and stakeholders 📩 If you’re interested and meet the qualifications, please send your CV to Alina Pchelnikova at alina.pchelnikova@dcvtechnologies.co.uk

🏢 Summary: Senior Business Analyst role focused on leading enterprise-scale initiatives in a cloud-native SaaS environment, driving data-driven strategy and AI-enabled productivity across business, product, and technology teams. The position shapes business analysis frameworks, defines strategic roadmaps, and influences executive decision-making. Fully remote within U.S. time zones. 🗂️ Requirements: Bachelor’s degree in Business, Information Systems, Technology, or related field, 9–12 years of business analysis or strategic experience in B2B SaaS, Expertise in process, data, and systems analysis, Experience collaborating with Product, Engineering, and GTM teams, Experience with SaaS metrics such as ARR, churn, customer lifecycle, product adoption, Proven experience leveraging AI-powered tools for analysis and decision-making, Ability to lead enterprise-scale initiatives, Legal authorization to work in the U.S. 📃 Skills: SaaS, AI, Analytics, Data, Systems, ARR, Churn, GTM, Cloud, SaaSMetrics 🏢 Description: Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.Position Overview The Senior Business Analyst serves as a strategic advisor and enterprise-level thought leader, shaping how Elite defines problems, delivers solutions, and scales analytical excellence. This role focuses on long-term impact, organizational alignment, and elevating business analysis maturity across the company. Work Arrangement: Remote This role requires the individual to be based in Flexible across U.S. time zones. Responsibilities Partner with senior leaders to define enterprise problem statements, success metrics, and strategic roadmaps. Lead mission-critical or enterprise-scale initiatives with high visibility and impact. Drive alignment across business, product, and technology strategies. Identify and scale AI-enabled productivity opportunities, embedding AI-powered tools and workflows to accelerate analysis and improve decision-making across the organization. Anticipate future business needs and proactively design scalable, forward-looking solutions. Demonstrated fluency in leveraging AI-powered tools to accelerate analysis, enhance decision-making, and improve day-to-day productivity. Establish, evolve, and govern business analysis frameworks and best practices. Coach, mentor, and develop business analysts across all levels. Represent the Business Analyst function as a trusted advisor to leadership. Influence enterprise decision-making through data-driven insights and recommendations. Strong stakeholder communication skills. Perform other duties as assigned to support departmental and company objectives. Qualifications Bachelor's Degree in Business, Information Systems, Technology, or related field, or equivalent experience. 9–12 years of experience in business analysis or related strategic roles, preferably within B2B SaaS environments. Deep expertise in process, data, and systems analysis. Experience working cross-functionally with Product, Engineering, and GTM teams in a SaaS organization. Familiarity with key SaaS metrics (e.g., ARR, churn, customer lifecycle, product adoption) and data-driven decision making. Exceptional strategic thinking, judgment, and executive communication skills. Strong change leadership and organizational awareness. Proven ability to scale impact through influence and mentorship. Ability to travel up <10% as business needs require. Role requires the following physical capacity: Sedentary: primarily desk/computer work. Must be legally authorized to work in the United States; Elite does not provide employment sponsorship for this position. Benefits: Competitive Compensation Package ($140,000 - $160,000 base salary + variable component) Comprehensive Healthcare Coverage (Health, Dental, Vision) Retirement Savings Plan with an Employer Contribution Professional Development Opportunities Time Off Wellness Initiatives Employee Assistance Program Generous Global Parental Leave Calm, free premium subscription Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.