Senior Product Manager

CivicActions is a mission-minded company focused on helping the government deliver better services through modern software practices. We work in cross-functional, agile teams and communicate openly and honestly, encouraging a balanced and autonomous lifestyle.

We are looking for a Senior Product Manager who can translate product vision into prioritized deliverables focused on impact and outcomes. In this role, you will serve as the lead storyteller and manage the end-to-end success of digital products that integrate the needs of people using government software with client stakeholder goals.

This position is fully remote (work-from-home) and requires a federal background investigation.

Responsibilities

• Relationship & Trust Building: Build strong relationships with the project team, clients, and the product management practice area; create trust and guide decision-making; act as a consultant to support evidence-based, human-centered product decisions.
• Cross-Functional Collaboration: Collaborate with engineers, designers, quality assurance, accessibility, and business stakeholders to capture and translate needs into deliverables.
• Facilitation & Alignment: Facilitate client meetings to understand users, priorities, product principles, and features; gather feedback and drive consensus.
• Unified Roadmapping: Define and maintain a single source of truth product roadmap balancing priorities, complexity, user needs, business value, and timelines while integrating UX discovery and engineering execution.
• Backlog & Sprint Hygiene: Own and refine the product backlog to ensure alignment with scope and vision.
• Practice & Culture Champion: Champion user experience and cultivate a collaborative, mission-driven team culture.

Requirements

• Must pass a federal background check
• Nine (9) years of experience roadmapping and shipping digital products in an agile environment
• Bachelor degree or four (4) additional years of digital services experience
• Certification in Product Management (IT, Agile, or similar)
• Experience managing communications with multiple client stakeholders
• Experience guiding a product or service through its full life cycle
• Demonstrated ability to operationalize product development best practices
• Experience with Agile

Salary Range

$120,000 - $145,000 USD per year. Compensation is determined based on relevant experience, skills, internal equity, and geographic location.

Residency Requirement

• Current U.S. resident
• Lived in the U.S. for 3 of the past 5 years

Location

• Fully remote within the United States
• Dedicated workspace and reliable high-speed internet required

Benefits

• Fully remote work
• Medical, dental, vision, life, and disability coverage with company contributions toward dependent coverage
• 401(k) with 3% company contribution
• Flexible time off policy
• 12 weeks paid parental leave
• $1,200 annual professional development stipend
• $820 annual technology stipend
• Employee growth plans, appreciation programs, and company summits