Guest Services Specialist

🏢 Summary: Full-time on-site Guest Experience Associate role in Midtown Atlanta focused on delivering exceptional hospitality experiences, managing guest communications, and supporting daily property operations. The position involves handling check-ins, payments, cross-functional coordination, and system usage to ensure smooth operations. Offers competitive hourly pay, bonus opportunities, stock options, and comprehensive benefits. 🗂️ Requirements: 1+ year customer service experience (hospitality, retail, multi-family, or food & beverage), Ability to work full-time on rotational schedule including weekends, evenings, and holidays, Experience communicating with internal and external customers verbally and in writing, Ability to learn and use POS, CRM, and customer communication systems, Ability to lift/move up to 50 pounds and remain on feet for extended periods, Legal authorization to work in the United States, Minimum 18 years of age 📃 Skills: POS, CRM, HubSpot, Airbnb, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be the primary point of contact for guests and residents throughout their stay until departure. As an integral member of the on-site Property Team, you will embody the Property Team Mission with each task and interaction, ensuring exceptional service at all times. This is a full-time, on-site position located in Midtown Atlanta. The pay rate for this role is $18.75/hour. The schedule requires availability during the week, weekends, evenings, and holidays on a rotational basis. Your typical day - Provide an exceptional experience to all guests, residents, and partners. - Collaborate with property team members to foster a one-team mentality. - Maintain a safe, secure, and compliant environment. - Support team members and assist in de-escalation situations when required. - Respond to written guest communication via text, email, HubSpot, and AirBnB. - Communicate effectively with guests, team members, and vendors. - Check guests into assigned rooms according to standards and collect payment methods at check-in. - Utilize maintenance, housekeeping, check-in, and other operational systems accurately. - Respond to cross-functional team members via Teams, email, or other communication methods. - Complete thorough shift handovers. - Perform additional duties as assigned. What it takes - 1+ year of experience delivering excellent customer service in hospitality, retail, multi-family, or food & beverage environments. - Experience communicating effectively with internal and external customers, verbally and in writing. - Demonstrated ability to learn and utilize systems or technology (experience using a POS, CRM, or customer communication system preferred). - Ability to work collaboratively in a team environment. - Ability to stand, walk, and move for extended periods and lift or move objects up to 50 pounds. - Must be legally authorized to work in the United States and be at least 18 years old. Benefits & Perks - Competitive pay rate - Monthly bonus program of up to $500 - Company stock options - 401k with 4% employer match - Medical, Vision & Dental insurance options - Flexible Spending Account & Health Savings Account options - 15 days of accrued PTO per year (increasing to 20 days after 2.5 years) - Paid birthday off - Paid Parental Leave - Paid Life Insurance - Flexible scheduling options - Transparent position development with pay increase opportunities - Weekly paychecks with early access option - Discounts at select Placemakr properties Our community norms - We own it. - We make it better. - We treat people right. Placemakr participates in E-Verify as part of the hiring process.

🏢 Summary: Full-time Guest Experience Associate role focused on delivering exceptional hospitality and resident experiences across guest communications, check-ins, and property operations. The position requires rotational availability including weekends and holidays, collaboration with on-site teams, and use of communication and operational systems. Employees receive competitive benefits, bonus opportunities, PTO, and career development support. 🗂️ Requirements: 1+ year customer service experience in hospitality, retail, multi-family, or food & beverage, Ability to communicate effectively verbally and in writing, Experience learning and using POS, CRM, or customer communication systems, Availability to work weekdays, weekends, evenings, and holidays on a rotational schedule, Ability to collaborate in a team-oriented environment, Ability to stand, walk, lift, carry, push, and pull up to 50 pounds, Must be legally authorized to work in the United States, Must be 18 years or older 📃 Skills: POS, CRM, HubSpot, AirBnB, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a can-do spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. Our benefits & perks - Competitive pay rate - Generous monthly bonus program of up to $500/month - Company stock options - 401k + 4% employer matching program - Medical, Vision & Dental Insurance plan options - Flexible Spending Account & Health Savings Account options - 15 days of accrued paid time off (PTO) per year - PTO increases to 20 days per year after 2.5 years of employment - Paid day off for your birthday - Paid Parental Leave - Paid Life Insurance - Flexible scheduling - Transparent position development with opportunity for pay increases - Exclusive Placemakr-branded swag - Weekly paychecks with early paycheck access option - Discounts at select Placemakr properties Your typical day - Consistently provide an exceptional experience to all Placemakr guests, residents and partners - Collaborate effectively with fellow property team members - Maintain a safe, secure and compliant environment for team members and guests - Support de-escalation of situations when required - Respond to guest communication through text, email, HubSpot and AirBnB - Communicate effectively with guests, team members and vendors - Ensure guests are checked into assigned rooms according to standards - Collect payment methods at check-in following protocols - Utilize maintenance, housekeeping, check-in and other systems accurately - Respond promptly to cross-functional team members via Teams, email or other communication methods - Complete thorough shift handovers - Perform additional assigned duties and responsibilities What it takes - 1+ year of previous experience delivering excellent customer service in hospitality, retail, multi-family or food & beverage - Experience communicating effectively with internal and external customers verbally and in writing - Ability to learn and utilize systems or technology - Previous experience using a POS, CRM or customer communication system is a plus - Can-do attitude and ability to work collaboratively - Ability to embody customer service and community-focused values - Ability to stand, sit or walk for extended periods - Ability to move, lift, carry, push and pull objects up to 50 pounds without assistance Our community norms - We own it - We make it better - We treat people right Applicants must be legally authorized to work in the United States and meet the minimum age requirement of 18 years or older. All information will be kept confidential according to EEO guidelines. Placemakr values diversity and is committed to building a diverse and inclusive workplace. Placemakr participates in the E-Verify program as part of the hiring process.

🏢 Summary: The Specialist, Property Support provides hands-on operational and project support to newly acquired and existing properties, traveling extensively to manage transitions, onboardings, and performance initiatives. This role partners with property leadership to execute timelines, train teams, implement SOPs, and ensure brand standards are met. It requires strong project management, leadership, and operational execution in fast-paced hospitality environments. 🗂️ Requirements: Bachelor's degree preferred, 2+ years experience in hospitality, retail, operations, or project management, Experience with new store or property openings, 1+ years people leadership experience, Ability to travel 75%+, Experience executing and documenting processes, Ability to manage multiple projects and deadlines, Strong verbal and written communication skills, Ability to lift and move objects up to 50 pounds, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: Monday.com, ProjectManagement, Operations, Hospitality, SOP, FF&E, OS&E, Training, Documentation, Logistics 🏢 Description: The impact you'll have The Specialist, Property Support, will supply on-site support to newly acquired buildings and existing property operations teams by managing and executing on timelines, budgets, and projects. This role serves as an extension of the property leadership team, providing leadership and people-related support during leadership shortages, process rollouts, and property performance initiatives. The Specialist trains and project manages on-site operations teams in logistics behind transitioning properties, including accepting units, coordinating FF&E and OS&E, and executing customer experience standards, while providing hands-on executional support. This role bridges communication across Property Operations and non-property teams to relay issues, questions, changes, and needs during transitions and ongoing operations. In partnership with the Manager, Property Support, the Specialist sets up processes and structure to ensure seamless on-site operations. The position requires strong planning skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. What you'll do - Travel 75%+ of the time to provide on-site support during onboardings, off-boardings, transition projects, leadership vacancies, and personnel support needs - Execute day-to-day operational tasks related to stand-up, wind-down, and ongoing property operations projects - Train, motivate, and recognize team members while driving accountability and consistency - Facilitate training for new property operations and leadership team members - Execute and support development of SOPs for pre-opening, wind-down, and operational duties including accepting units and installing FF&E and OS&E - Communicate effectively with on-site and off-site partners to ensure project alignment - Identify risks and capacity constraints in project timelines and proactively mitigate them - Utilize Monday.com and other project management tools to manage property and project progress - Perform additional duties as assigned What it takes - Bachelor's degree preferred - 2+ years of professional experience in hospitality, retail, operations, or project management; experience with new store or property openings preferred - 1+ years of people leadership experience - Excellent verbal and written communication skills - Strong leadership skills with the ability to hire, train, and develop teams - Ability to resolve problems autonomously and proactively - Experience executing and documenting processes and sharing status updates - Self-motivated and able to thrive in a fast-paced, rapidly changing environment - Ability to stand, walk, and move for extended periods and lift up to 50 pounds - Must be legally authorized to work in the United States and be at least 18 years old Our benefits & perks - Competitive salary - Company stock options - 401k with 4% employer match - Medical, Vision & Dental insurance options - Flexible Spending Account & Health Savings Account options - 20 days PTO per year, increasing to 25 days after 2.5 years - Up to 8 floating holidays per year - Monthly cell phone reimbursement and health & wellness stipend - Management Training Program - Paid Parental Leave - Paid Life Insurance - Early paycheck access option - Discounts at select properties Our community norms - We own it - We make it better - We treat people right Placemakr participates in the E-Verify program as part of its hiring process.

🏢 Summary: Residential Property Manager responsible for leading a luxury lease-up community, driving leasing, occupancy, and financial performance goals. The role oversees onsite operations, marketing execution, financial reporting, compliance, and maintenance while managing and developing a high-performing team. This position focuses on delivering exceptional resident experience and ensuring full operational and legal compliance. 🗂️ Requirements: High school diploma or equivalent, 4+ years property management experience, 2+ years lease-up management in Class A or luxury high-rise, 2+ years supervisory experience, Experience with budgets and financial statements, Knowledge of Fair Housing and applicable laws, Proficiency in property management software, Proficiency in Microsoft Office, Experience with digital marketing tools 📃 Skills: Yardi, RealPage, Microsoft, Excel, Word, PowerPoint, DigitalMarketing, Budgeting, FinancialReporting, MarketAnalysis 🏢 Description: Job Overview The Residential Property Manager will lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a community in the heart of Rockville, MD. This metro-accessible property is part of a growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole. The Property Manager will be responsible for training and developing staff while ensuring best-in-class customer service and alignment with brand standards and culture. Key Responsibilities - Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities. - Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in. - Partner with the Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards. - Oversee daily leasing activity, pricing strategies, concession management, and market analysis. - Address and resolve resident concerns in a professional, solutions-oriented manner. - Assist in preparing the annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals. - Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries. - Oversee maintenance operations to ensure curb appeal reflects luxury standards and routine maintenance is completed on schedule. - Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists. - Manage vendor relationships to support lease-up marketing and wayfinding needs. - Ensure compliance with company policies and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law. - Perform other duties as assigned. Qualifications - High school diploma or equivalent required; college degree preferred. - 4+ years of progressive experience in property management, including at least 2 years managing a lease-up at a Class A or luxury residential high-rise. - 2+ years of supervisory experience with the ability to lead and develop a team. - Strong financial acumen, including experience with budgets, financial statements, and variance reporting. - Expertise in federal fair housing and applicable state/local laws. - Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools. - Demonstrated experience in conflict resolution, customer service, and relationship management. - Strong organizational, multitasking, and communication skills. Benefits - Competitive salary with bonus potential. - Generous benefits package including medical, dental, vision, 401K match, and life insurance. - Career development opportunities and annual professional development funds. - Employee perks including housing discount, commuter benefits, free parking and EV charging, parental leave program, and a collaborative work environment. Compensation Range $85,000—$95,000 USD

🏢 Summary: Workplace Associate role focused on office operations, employee experience, front desk coordination, event logistics, facilities support, and workplace administration in a fast-paced environment. The position involves partnering with office leadership, managing workplace requests, supporting onboarding, and maintaining a welcoming and efficient office space. Offers salary, bonus, equity, and comprehensive benefits. 🗂️ Requirements: Bachelor's degree or equivalent experience, 2+ years of experience in office coordination, workplace operations, or administrative support, Experience working in fast-paced or high-growth environments, Strong written and verbal communication skills, Ability to collaborate across teams and with leadership, Organizational and multitasking skills, Problem-solving and operational support experience, Experience with office setup or growing teams 📃 Skills: Jira, IT, Facilities, Operations, Administration, Onboarding, Logistics, VendorManagement, Workplace 🏢 Description: At Flexport, we believe the workplace is more than just a physical space - it's a platform for culture, connection, and doing your best work. How people feel when they walk into the office shapes how they collaborate, innovate, and grow. That's where the Workplace Team comes in. We're the heart of hospitality and the operational engine behind a thoughtful, inclusive, and high-performing employee experience. As a Workplace Associate, you'll be central to shaping the daily rhythm and culture of Flexport, creating an environment where teams can thrive and where our values are felt in the little things that make a big difference. If you're someone who thrives on making things run smoothly while creating moments of joy, support, and connection, this is your opportunity to build a workplace that's welcoming, people-first, and built for impact. What you'll do: - Be the first point of contact, delivering a high-touch, people-first experience at our front desk. - Partner closely with the General Manager or Branch Manager to understand and support the unique needs of the office, aligning Workplace operations with business goals and employee experience priorities. - Drive logistics and experience coordination for in-office events (happy hours, office visits, special programming, etc.). - Own the local Jira ticketing queue, promptly responding to and escalating workplace requests. - Act as a liaison with building management in order to manage access, vendor registration, and maintenance requests. - Champion the look and feel of our space, from conference rooms to kitchens, ensuring everything is tidied, stocked, and aligned with our culture of excellence. - Provide an extra set of eyes and ears on all things office, vendors, security, and facilities. - Help ensure compliance and safety across our workplace, serving as a culture ambassador for employee wellbeing. - Partner with IT to support new hire workstation setup, internal moves, and onboarding touchpoints. - Support ad hoc admin needs and special projects, no task too small when it comes to creating a world-class workplace. What you'll need: - A bachelor's degree (or equivalent experience), we care more about what you've done than how you got here. - 2+ years of experience in office coordination, workplace operations, or admin support, bonus points if it's in a fast-moving or high-growth environment. - You love people. You're emotionally intelligent, thoughtful, and motivated by making others feel supported and successful. - Clear, confident communication skills, written, verbal, and everything in between. - Experience helping stand up a new office or growing team is a plus. - You know how to work across teams and partner closely with leaders (like Branch and General Managers) to get things done and solve for real business needs. - Super organized and detail-obsessed, you keep track of moving parts and make order out of chaos. - A natural problem solver with a bias for action. When something's off, you jump in with solutions, not just observations. - You bring warmth and professionalism to every interaction, making others feel seen, safe, and welcome is second nature. - You follow through. You're reliable, accountable, and take pride in delivering a high-quality experience every time. The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training. Base salary is just one part of our total rewards package, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $50,040—$61,160 USD Commitment to Equal Opportunity All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way applicant data is managed. By submitting your application, you are agreeing to the use and processing of your data as required.

🏢 Summary: The Guest Experience Lead is a hands-on retail leadership role focused on delivering a premium customer experience while driving sales performance and supporting daily store operations. This position leads on the sales floor, coaches associates in real time, and ensures operational and merchandising standards are consistently executed. The role partners with store leadership to achieve sales goals, maintain showroom excellence, and foster a high-performing team culture. 🗂️ Requirements: 2–4+ years of retail sales leadership experience, Proven ability to drive sales results and influence team performance, Strong coaching and communication skills, Excellent organizational skills and ability to manage multiple priorities, Experience with retail technology platforms (e.g., Shopify, Netsuite, Gladly), Experience serving as keyholder, sales lead, or floor leader, Ability to work flexible schedule including evenings, weekends, and holidays, Ability to lift and move merchandise up to 50 lbs 📃 Skills: Shopify, Netsuite, Gladly, Retail, Merchandising, Inventory, Sales, POS 🏢 Description: The Guest Experience Lead is a hands-on retail leader responsible for delivering an exceptional Guest experience while driving sales performance and supporting daily store operations. This role serves as a lead presence on the sales floor, coaching associates through real-time selling opportunities, fostering a hospitality-driven environment, and helping the team achieve store goals. The Guest Experience Lead partners closely with the Store Manager to maintain a high-performing showroom, support team development, and ensure operational standards are executed consistently. Ideal candidates are relationship builders who lead by example, excel at creating meaningful Guest connections, and thrive in a fast-paced retail environment. You Will Deliver a premium, hospitality-driven Guest experience by building meaningful relationships, resolving concerns with professionalism and empathy, and identifying opportunities to elevate service and conversion. Drive sales performance through active selling, product expertise, client engagement, and consistent execution of individual and store goals. Lead by example on the sales floor, providing real-time coaching, reinforcing selling behaviors and service standards, and supporting the onboarding and development of new team members. Foster a positive, collaborative, and accountable team culture that reflects company values and commitment to exceptional Guest experiences. Support operational excellence through execution of opening and closing procedures, inventory and replenishment activities, merchandising standards, and maintaining an organized and visually compelling showroom environment. Ensure compliance with company policies, operational procedures, and brand standards while partnering with store leadership to drive overall store performance. This Might Describe You 2–4+ years of retail sales leadership experience in premium retail, showroom, hospitality, or customer-centric environments. Proven ability to drive sales results, influence team performance, and deliver exceptional Guest experiences. Strong coaching, communication, and interpersonal skills, with the ability to lead by example and develop others. Excellent organizational skills, attention to detail, and ability to effectively manage multiple priorities in a fast-paced environment. Experience using retail technology platforms such as Shopify, Netsuite, Gladly, or similar systems. Passion for design, hospitality, and creating exceptional Guest experiences. Experience serving as a keyholder, sales lead, or floor leader. Experience in furniture, home, lifestyle, luxury, or design-focused retail environments. Ability to work a flexible schedule, including evenings, weekends, and holidays, and lift/move merchandise up to 50 lbs. Why Join Us 401(k): Participation in the 401(k) program with company matching up to 6% of your contributions. Benefits: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored memberships. Paid Time Off: Operates with a high-performance mindset supporting work-life balance. Time to Recharge: Retail teams receive select paid holidays along with holiday pay when working on designated holidays. Employee Discount: 40% off almost all products. Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000. Eligibility for compensation, benefits, and perks may vary based on employment status, work schedule, and applicable policies.

🏢 Summary: Customer-focused concierge role responsible for delivering high-level hospitality and front desk services to residential tenants and guests. The position involves managing building access, coordinating amenities, handling inquiries, and ensuring a professional and welcoming environment. Ideal for candidates with strong customer service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends and holidays, Flexibility to pick up additional shifts, Proficiency in Microsoft Office (Outlook, Word, Excel), Ability to manage building access and authorized entry, Strong problem-solving skills, Exceptional oral and written communication skills, Ability to multitask and work independently 📃 Skills: Microsoft, Outlook, Word, Excel 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. If you have a passion for creating memorable experiences and enjoy making people's lives easier, this role is a perfect fit. Key Responsibilities Provide Class "A" customer service – Building a good rapport with tenants and going above and beyond whenever possible Meet and greet all visitors such as tenants, guests and prospects Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Respond to tenant questions and complaints in a timely manner Ensure that only authorized individuals enter the building Manage incoming phone calls and direct them to the appropriate destination Coordinate reservation for amenity space, loading elevators and loading dock Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed Work scheduled shifts Perform other duties as needed Qualifications High School Diploma or equivalent (GED) Strong customer service background 1 year of concierge or high-end customer service experience is preferred Must be able to work weekends Ability to work holidays required. Flexibility to pick up additional shifts, as needed Proficient in Microsoft Office, particularly Outlook, Word and Excel Outgoing personality with ability to relate to diverse group of people Self-motivated and high energy Strong problem-solving skills Strong sense of urgency Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication skills Ability to work well in a team establishing good working relationships with others Ability to multitask and prioritize tasks with a strong attention to detail Self-directed and able to work independently, with minimal supervision Benefits Compensation: - Competitive Salary with Bonus Potential - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Housing Discount - Commuter Benefits - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role

🏢 Summary: Seasonal part-time housekeeping role cleaning and maintaining vacation rental properties to ensure guest-ready accommodations. The position includes property cleaning, laundry support, maintenance reporting, and use of mobile tools while traveling between assigned worksites. Flexible scheduling is required through the summer season with training provided for certain tasks such as hot tub maintenance. 🗂️ Requirements: Experience in hotel, hospitality, vacation rental, or similar industry preferred, Comfort using mobile apps, tablets, and digital systems, Reliable personal transportation, Ability to work independently and in a team environment, Dependable attendance and punctuality, Ability to travel between worksites, Flexible availability including mornings, evenings, weekends, and holidays, Ability to lift up to 50 pounds, Valid driver's license for driving-related duties, Successful completion of background check and/or OFAC screening 📃 Skills: Housekeeping, Cleaning, Laundry, Hospitality, Tablets, MobileApps, Software, Driving 🏢 Description: About the Company We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day. Work with Vacasa, A Casago Company this Summer season! Do you like to clean? Does a sparkling home make you smile? We'd love to have you join our housekeeping team this season! We're looking for hard working individuals to professionally clean our vacation home properties and ensure our guests arrive to a welcoming environment that's clean and fully stocked with everything they need for a memorable vacation. This is a seasonal position. Employment dates begin as soon as 06/01/2026 and work through end of season on or around 10/01/2026. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next. Compensation $19 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. Essential Job Functions - Professionally clean and maintain a portfolio of vacation rental properties using cleaning procedures and products in conformance with prescribed company standards. - Sweeping, vacuuming, mopping, dusting, and washing all surfaces. - Move all reasonably portable furniture in rooms to clean under and behind. - Assist with laundry and linen as needed. - Create a welcoming environment for guests and owners by ensuring homes are clean and cared for. - Identify and note any damages or needed repairs to homes. Create maintenance tickets as necessary. - Collect and remove trash and debris. - Meet and maintain required Housekeeping metrics. - Attend all mandatory individual and team meetings. - Replenish consumable items such as soaps and paper products. - Maintain hot tubs as needed; on-site training provided. - Other duties as assigned. Skills + Qualifications - Experience working in hotel, hospitality, vacation or similar industry is highly preferred. - Prior housekeeping experience is a bonus but not required. - Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. - Reliable personal transportation is essential. - Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. - Comfortable communicating clearly in person and online. Workplace Environment + Physical Requirements - Work may take place indoors or outdoors, in private homes, resorts, offices, and laundry facilities, often in varying weather conditions. - Flexible schedule required, including early mornings, evenings, weekends, and holidays. - Reliable transportation required. - Regular travel within the assigned market and/or region. - Ability to move freely and lift up to 50 pounds without assistance. Benefits + Perks - Health/dental/vision insurance based on hours worked - Employer sponsored and voluntary supplemental benefits based on hours worked - 401K retirement savings plan with immediate 100% company match on the first 6% contributed - Health and dependent care flexible spending accounts based on hours worked - Paid vacation and sick time - Employee Assistance Program (EAP) - Employee discounts Part-time, seasonal, and intermittent employees may not be eligible for benefits immediately. Eligibility is based on average hours worked during the first 90 days of employment. Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Some positions may require driving a personal or company vehicle for work purposes. Employees driving a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years old. Employees driving a company vehicle must have a valid driver's license, be at least 21 years old, and have been licensed for at least 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check and/or OFAC screening, country dependent.

🏢 Summary: Seasonal part-time housekeeping role cleaning and maintaining vacation rental properties to ensure guest-ready environments. Responsibilities include cleaning, laundry support, restocking supplies, reporting maintenance issues, and traveling between properties. The position offers hourly pay, on-site training, and potential eligibility for benefits based on hours worked. 🗂️ Requirements: Reliable personal transportation, Comfort using mobile apps, tablets, and software platforms, Ability to work flexible schedules including weekends and holidays, Ability to lift up to 50 pounds, Ability to travel between worksites, Dependable and self-motivated, Ability to work independently and in a team environment, Valid driver's license for driving-related duties, Comfortable communicating with guests and team members 📃 Skills: Cleaning, Housekeeping, Hospitality, Laundry, Maintenance, Mobile, Tablets, Software 🏢 Description: About the Company We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day. Work with Vacasa, A Casago Company this Summer season! Do you like to clean? Does a sparkling home make you smile? We'd love to have you join our housekeeping team this season! We're looking for hard working individuals to professionally clean our vacation home properties and ensure our guests arrive to a welcoming environment that's clean and fully stocked with everything they need for a memorable vacation. This is a seasonal position. Employment dates begin as soon as 06/15/26 and work through end of season on or around 09/18/26. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next. Compensation $24 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below. Essential Job Functions • Professionally clean and maintain a portfolio of vacation rental properties using cleaning procedures and products in conformance with prescribed company standards. • Sweeping, vacuuming, mopping, dusting, and washing all surfaces. • Move all reasonably portable furniture in rooms to clean under and behind. • Assist with laundry and linen as needed. • Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for. • Identify and note any damages or needed repairs to homes. Create maintenance tickets as necessary. • Collect and remove trash and debris. • Meet and maintain required Housekeeping metrics. • Attend all mandatory individual and team meetings. • Replenish consumable items such as soaps and paper products. • Maintain hot tubs as needed; no experience necessary - we offer on-site training. • Other duties as assigned because every day is different in hospitality! Skills + Qualifications • Experience working in hotel, hospitality, vacation or similar industry is highly preferred. • Prior housekeeping experience is a bonus but not required - we can train! • Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. • This role involves frequent travel between worksites, so reliable personal transportation is essential. • Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. • Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. • Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements • Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. • Shifts may include early mornings, evenings, weekends, and holidays. • Reliable transportation required. • Regular travel within the locally assigned market and / or region market dependent. • Ability to move freely and lift up to fifty (50) pounds without assistance. Benefits + Perks • Health/dental/vision insurance based on hours worked • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute • Health & Dependent Care Flexible Spending Accounts based on hours worked • Paid Vacation & Sick Time • Employee Assistance Program (EAP) • Employee Discounts • Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Eligibility may be reviewed based on average hours worked during the first 90 days of employment. Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.

🏢 Summary: Opportunity for a concierge to deliver high-level customer service in a residential community, acting as the primary point of contact for residents and visitors. The role focuses on front desk operations, access control, amenity coordination, and maintaining a welcoming, professional environment. Ideal for candidates with strong service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends, Ability to work holidays, Proficiency in Microsoft Office (Outlook, Word, Excel), Exceptional oral and written communication skills, Ability to multitask and prioritize tasks, Ability to work independently with minimal supervision 📃 Skills: Outlook, Word, Excel, MicrosoftOffice 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. Key Responsibilities - Provide Class "A" customer service – building a good rapport with tenants and going above and beyond whenever possible - Meet and greet all visitors such as tenants, guests and prospects - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Respond to tenant questions and complaints in a timely manner - Ensure that only authorized individuals enter the building - Manage incoming phone calls and direct them to the appropriate destination - Coordinate reservation for amenity space, loading elevators and loading dock - Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed - Work scheduled shifts - Perform other duties as needed Qualifications - High School Diploma or equivalent (GED) - Strong customer service background - 1 year of concierge or high-end customer service experience is preferred - Must be able to work weekends - Ability to work holidays required; flexibility to pick up additional shifts as needed - Proficient in Microsoft Office, particularly Outlook, Word and Excel - Outgoing personality with ability to relate to diverse group of people - Self-motivated and high energy - Strong problem-solving skills - Strong sense of urgency - Highly credible and trustworthy, operating with a high degree of integrity - Ability to hold oneself and others accountable and strive for excellence - Positive, can-do attitude with focus on growth and innovation - Customer-focused and results-oriented - Desire to continuously learn and develop - Exceptional oral and written communication skills - Ability to work well in a team and establish good working relationships - Ability to multitask and prioritize tasks with strong attention to detail - Self-directed and able to work independently with minimal supervision Benefits Compensation: - Competitive salary with bonus potential - Generous benefit package: Medical, Dental, Vision, 401K match, Life Insurance Career Development: - Opportunities for advancement within an expanding portfolio - Annual professional development funds Employee Perks (to name a few): - Housing discount - Commuter benefits - Free parking and EV charging - Parental leave program - Friendly work environment that values collaboration *Note: Benefits vary depending on the function of your role.