Guest Services Specialist

🏢 Summary: Full-time Guest Experience Associate role focused on delivering exceptional hospitality and resident experiences across guest communications, check-ins, and property operations. The position requires rotational availability including weekends and holidays, collaboration with on-site teams, and use of communication and operational systems. Employees receive competitive benefits, bonus opportunities, PTO, and career development support. 🗂️ Requirements: 1+ year customer service experience in hospitality, retail, multi-family, or food & beverage, Ability to communicate effectively verbally and in writing, Experience learning and using POS, CRM, or customer communication systems, Availability to work weekdays, weekends, evenings, and holidays on a rotational schedule, Ability to collaborate in a team-oriented environment, Ability to stand, walk, lift, carry, push, and pull up to 50 pounds, Must be legally authorized to work in the United States, Must be 18 years or older 📃 Skills: POS, CRM, HubSpot, AirBnB, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a can-do spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. Our benefits & perks - Competitive pay rate - Generous monthly bonus program of up to $500/month - Company stock options - 401k + 4% employer matching program - Medical, Vision & Dental Insurance plan options - Flexible Spending Account & Health Savings Account options - 15 days of accrued paid time off (PTO) per year - PTO increases to 20 days per year after 2.5 years of employment - Paid day off for your birthday - Paid Parental Leave - Paid Life Insurance - Flexible scheduling - Transparent position development with opportunity for pay increases - Exclusive Placemakr-branded swag - Weekly paychecks with early paycheck access option - Discounts at select Placemakr properties Your typical day - Consistently provide an exceptional experience to all Placemakr guests, residents and partners - Collaborate effectively with fellow property team members - Maintain a safe, secure and compliant environment for team members and guests - Support de-escalation of situations when required - Respond to guest communication through text, email, HubSpot and AirBnB - Communicate effectively with guests, team members and vendors - Ensure guests are checked into assigned rooms according to standards - Collect payment methods at check-in following protocols - Utilize maintenance, housekeeping, check-in and other systems accurately - Respond promptly to cross-functional team members via Teams, email or other communication methods - Complete thorough shift handovers - Perform additional assigned duties and responsibilities What it takes - 1+ year of previous experience delivering excellent customer service in hospitality, retail, multi-family or food & beverage - Experience communicating effectively with internal and external customers verbally and in writing - Ability to learn and utilize systems or technology - Previous experience using a POS, CRM or customer communication system is a plus - Can-do attitude and ability to work collaboratively - Ability to embody customer service and community-focused values - Ability to stand, sit or walk for extended periods - Ability to move, lift, carry, push and pull objects up to 50 pounds without assistance Our community norms - We own it - We make it better - We treat people right Applicants must be legally authorized to work in the United States and meet the minimum age requirement of 18 years or older. All information will be kept confidential according to EEO guidelines. Placemakr values diversity and is committed to building a diverse and inclusive workplace. Placemakr participates in the E-Verify program as part of the hiring process.

🏢 Summary: Full-time Guest Experience Associate role focused on delivering exceptional service to guests and residents, managing check-ins, communications, and on-site operations. The position requires working rotational shifts including weekends and holidays, supporting property operations, and using internal systems to ensure smooth guest experiences. Offers competitive hourly pay, bonuses, benefits, and growth opportunities. 🗂️ Requirements: 1+ year customer service experience in hospitality, retail, multi-family, or food & beverage, Ability to work rotational schedule including weekdays, weekends, evenings, and holidays, Experience communicating with customers verbally and in writing, Ability to learn and use POS, CRM, or customer communication systems, Ability to stand, walk, and handle physical tasks including lifting up to 50 lbs, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: POS, CRM, HubSpot, AirBnB, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be the primary point of contact for guests and residents throughout their stay until departure. You will serve as an integral member of the on-site Property Team, embodying the Property Team Mission and delivering exceptional service in every interaction. This is a full-time position requiring availability during the week, weekends, evenings, and holidays on a rotational schedule. Your typical day - Provide an exceptional experience to all guests, residents, and partners. - Collaborate with fellow property team members to foster a "one team" mentality. - Maintain a safe, secure, and compliant environment. - Support team members and assist with de-escalation when required. - Respond to guest communications via text, email, HubSpot, and AirBnB in a timely manner. - Communicate effectively with guests, team members, and vendors. - Ensure proper check-in procedures and collect payment methods according to protocols. - Utilize maintenance, housekeeping, and check-in systems accurately. - Respond to cross-functional team communications via Teams and email. - Complete thorough shift handovers. - Perform additional duties as assigned. What it takes - 1+ year of experience delivering excellent customer service in hospitality, retail, multi-family, or food & beverage environments. - Strong verbal and written communication skills with internal and external customers. - Ability to learn and utilize systems or technology (POS, CRM, or customer communication systems preferred). - Ability to work collaboratively in a team environment. - Ability to stand, walk, and perform physical tasks including lifting up to 50 pounds without assistance. - Must be legally authorized to work in the United States and be at least 18 years old. Our benefits & perks - Competitive hourly rate of $19.75/hour. - Generous monthly bonus program up to $500/month. - Company stock options. - 401k with 4% employer match. - Medical, Vision & Dental insurance options. - Flexible Spending Account & Health Savings Account options. - 15 days PTO per year (increasing to 20 days after 2.5 years), with rollover or cash-out options. - Paid birthday off. - Paid Parental Leave. - Paid Life Insurance. - Flexible scheduling options (location- and position-dependent). - Transparent position development with potential pay increases. - Weekly paychecks and early access option. - Discounts at select properties.

🏢 Summary: The Specialist, Property Support provides hands-on operational and project support to newly acquired and existing properties, traveling extensively to manage transitions, onboardings, and performance initiatives. This role partners with property leadership to execute timelines, train teams, implement SOPs, and ensure brand standards are met. It requires strong project management, leadership, and operational execution in fast-paced hospitality environments. 🗂️ Requirements: Bachelor's degree preferred, 2+ years experience in hospitality, retail, operations, or project management, Experience with new store or property openings, 1+ years people leadership experience, Ability to travel 75%+, Experience executing and documenting processes, Ability to manage multiple projects and deadlines, Strong verbal and written communication skills, Ability to lift and move objects up to 50 pounds, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: Monday.com, ProjectManagement, Operations, Hospitality, SOP, FF&E, OS&E, Training, Documentation, Logistics 🏢 Description: The impact you'll have The Specialist, Property Support, will supply on-site support to newly acquired buildings and existing property operations teams by managing and executing on timelines, budgets, and projects. This role serves as an extension of the property leadership team, providing leadership and people-related support during leadership shortages, process rollouts, and property performance initiatives. The Specialist trains and project manages on-site operations teams in logistics behind transitioning properties, including accepting units, coordinating FF&E and OS&E, and executing customer experience standards, while providing hands-on executional support. This role bridges communication across Property Operations and non-property teams to relay issues, questions, changes, and needs during transitions and ongoing operations. In partnership with the Manager, Property Support, the Specialist sets up processes and structure to ensure seamless on-site operations. The position requires strong planning skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. What you'll do - Travel 75%+ of the time to provide on-site support during onboardings, off-boardings, transition projects, leadership vacancies, and personnel support needs - Execute day-to-day operational tasks related to stand-up, wind-down, and ongoing property operations projects - Train, motivate, and recognize team members while driving accountability and consistency - Facilitate training for new property operations and leadership team members - Execute and support development of SOPs for pre-opening, wind-down, and operational duties including accepting units and installing FF&E and OS&E - Communicate effectively with on-site and off-site partners to ensure project alignment - Identify risks and capacity constraints in project timelines and proactively mitigate them - Utilize Monday.com and other project management tools to manage property and project progress - Perform additional duties as assigned What it takes - Bachelor's degree preferred - 2+ years of professional experience in hospitality, retail, operations, or project management; experience with new store or property openings preferred - 1+ years of people leadership experience - Excellent verbal and written communication skills - Strong leadership skills with the ability to hire, train, and develop teams - Ability to resolve problems autonomously and proactively - Experience executing and documenting processes and sharing status updates - Self-motivated and able to thrive in a fast-paced, rapidly changing environment - Ability to stand, walk, and move for extended periods and lift up to 50 pounds - Must be legally authorized to work in the United States and be at least 18 years old Our benefits & perks - Competitive salary - Company stock options - 401k with 4% employer match - Medical, Vision & Dental insurance options - Flexible Spending Account & Health Savings Account options - 20 days PTO per year, increasing to 25 days after 2.5 years - Up to 8 floating holidays per year - Monthly cell phone reimbursement and health & wellness stipend - Management Training Program - Paid Parental Leave - Paid Life Insurance - Early paycheck access option - Discounts at select properties Our community norms - We own it - We make it better - We treat people right Placemakr participates in the E-Verify program as part of its hiring process.

🏢 Summary: The Specialist, Property Support provides hands-on operational and project support for newly onboarded and existing properties, traveling extensively to manage transitions, staffing gaps, and performance initiatives. The role focuses on executing property operations, training on-site teams, coordinating FF&E and OS&E installations, and ensuring adherence to brand standards. This position requires strong project management, leadership, and process execution skills in a fast-paced hospitality environment. 🗂️ Requirements: Bachelor’s degree preferred, 2+ years of professional experience in hospitality, retail, operations, or project management, Experience with new store or property openings, 1+ years of people leadership experience, Ability to travel 75%+ of the time, Experience managing projects, timelines, and budgets, Experience executing and documenting processes, Ability to lift and move objects up to 50 pounds, Legal authorization to work in the United States, Minimum 18 years of age 📃 Skills: Monday.com, ProjectManagement, Operations, Hospitality, Training, Leadership, ProcessDocumentation, FF&E, OS&E 🏢 Description: The Specialist, Property Support, will supply on-site support to newly acquired buildings and existing property operations teams by managing and executing timelines, budgets, and projects. This role serves as an extension of the property leadership team, providing leadership and people-related support during leadership shortages, process rollouts, and property performance initiatives. What You'll Do - Travel 75%+ of the time to provide on-site support during onboardings, off-boardings, transition projects, leadership vacancies, and other personnel needs - Execute day-to-day operational tasks related to stand-up, wind-down, and ongoing operations projects, including staffing gaps and rollout of new initiatives - Train, motivate, and recognize team members while driving accountability and consistency - Facilitate trainings for new property operations and leadership team members - Execute and support development of SOPs for pre-opening, wind-down, and operational duties - Accept units, coordinate receiving and installation of FF&E and OS&E, and set up buildings to brand standards - Communicate with on-site and off-site partners to ensure alignment across projects - Identify risks and capacity constraints in project timelines and mitigate them proactively - Utilize Monday.com and other project management tools to manage property and project progress - Perform additional duties as assigned What It Takes - Bachelor’s degree preferred - 2+ years of relevant professional experience in hospitality, retail, operations, or project management (experience with new store or property openings preferred) - 1+ years of people leadership experience - Strong verbal and written communication skills - Demonstrated ability to hire, train, and lead teams - Experience resolving problems autonomously and escalating appropriately - Experience executing and documenting processes and sharing status updates - Ability to thrive in a fast-paced, rapidly changing environment - Ability to stand, walk, lift, carry, push, and pull objects up to 50 pounds - Must be legally authorized to work in the United States and be at least 18 years old Benefits & Perks - Competitive salary - Company stock options - 401k with 4% employer match - Medical, Vision, and Dental insurance options - Flexible Spending Account and Health Savings Account options - 20 days of paid time off per year, increasing to 25 days after 2.5 years - Up to 8 floating holidays per year - Monthly cell phone reimbursement and health & wellness stipend - Management Training Program - Paid Parental Leave - Paid Life Insurance - Early paycheck access option - Employee discounts at select properties

🏢 Summary: Opportunity for a concierge to deliver high-level customer service in a residential community, acting as the primary point of contact for residents and visitors. The role focuses on front desk operations, access control, amenity coordination, and maintaining a welcoming, professional environment. Ideal for candidates with strong service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends, Ability to work holidays, Proficiency in Microsoft Office (Outlook, Word, Excel), Exceptional oral and written communication skills, Ability to multitask and prioritize tasks, Ability to work independently with minimal supervision 📃 Skills: Outlook, Word, Excel, MicrosoftOffice 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. Key Responsibilities - Provide Class "A" customer service – building a good rapport with tenants and going above and beyond whenever possible - Meet and greet all visitors such as tenants, guests and prospects - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Respond to tenant questions and complaints in a timely manner - Ensure that only authorized individuals enter the building - Manage incoming phone calls and direct them to the appropriate destination - Coordinate reservation for amenity space, loading elevators and loading dock - Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed - Work scheduled shifts - Perform other duties as needed Qualifications - High School Diploma or equivalent (GED) - Strong customer service background - 1 year of concierge or high-end customer service experience is preferred - Must be able to work weekends - Ability to work holidays required; flexibility to pick up additional shifts as needed - Proficient in Microsoft Office, particularly Outlook, Word and Excel - Outgoing personality with ability to relate to diverse group of people - Self-motivated and high energy - Strong problem-solving skills - Strong sense of urgency - Highly credible and trustworthy, operating with a high degree of integrity - Ability to hold oneself and others accountable and strive for excellence - Positive, can-do attitude with focus on growth and innovation - Customer-focused and results-oriented - Desire to continuously learn and develop - Exceptional oral and written communication skills - Ability to work well in a team and establish good working relationships - Ability to multitask and prioritize tasks with strong attention to detail - Self-directed and able to work independently with minimal supervision Benefits Compensation: - Competitive salary with bonus potential - Generous benefit package: Medical, Dental, Vision, 401K match, Life Insurance Career Development: - Opportunities for advancement within an expanding portfolio - Annual professional development funds Employee Perks (to name a few): - Housing discount - Commuter benefits - Free parking and EV charging - Parental leave program - Friendly work environment that values collaboration *Note: Benefits vary depending on the function of your role.

🏢 Summary: Customer-focused concierge role responsible for delivering high-level hospitality and front desk services to residential tenants and guests. The position involves managing building access, coordinating amenities, handling inquiries, and ensuring a professional and welcoming environment. Ideal for candidates with strong customer service experience and proficiency in Microsoft Office. 🗂️ Requirements: High School Diploma or GED, Strong customer service background, Minimum 1 year concierge or high-end customer service experience, Ability to work weekends and holidays, Flexibility to pick up additional shifts, Proficiency in Microsoft Office (Outlook, Word, Excel), Ability to manage building access and authorized entry, Strong problem-solving skills, Exceptional oral and written communication skills, Ability to multitask and work independently 📃 Skills: Microsoft, Outlook, Word, Excel 🏢 Description: Job Overview Join our team as a concierge and become the epitome of hospitality excellence for our residents. As a trusted ambassador of our community, your primary focus will be delivering exceptional customer service and ensuring every resident's needs are met with care and professionalism. From warmly greeting guests to providing personalized assistance, you'll be the friendly, reliable presence our residents depend on. If you have a passion for creating memorable experiences and enjoy making people's lives easier, this role is a perfect fit. Key Responsibilities Provide Class "A" customer service – Building a good rapport with tenants and going above and beyond whenever possible Meet and greet all visitors such as tenants, guests and prospects Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Respond to tenant questions and complaints in a timely manner Ensure that only authorized individuals enter the building Manage incoming phone calls and direct them to the appropriate destination Coordinate reservation for amenity space, loading elevators and loading dock Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed Work scheduled shifts Perform other duties as needed Qualifications High School Diploma or equivalent (GED) Strong customer service background 1 year of concierge or high-end customer service experience is preferred Must be able to work weekends Ability to work holidays required. Flexibility to pick up additional shifts, as needed Proficient in Microsoft Office, particularly Outlook, Word and Excel Outgoing personality with ability to relate to diverse group of people Self-motivated and high energy Strong problem-solving skills Strong sense of urgency Must be highly credible and trustworthy, and operate with high degree of integrity Must hold oneself and others accountable and strive for a high level of excellence Must have a positive, can-do attitude and be able to fuel growth and innovation Must be customer-focused and results-oriented Must want to continuously learn and develop Exceptional oral and written communication skills Ability to work well in a team establishing good working relationships with others Ability to multitask and prioritize tasks with a strong attention to detail Self-directed and able to work independently, with minimal supervision Benefits Compensation: - Competitive Salary with Bonus Potential - Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance Career Development - Opportunities for Advancement within our expanding portfolio - Annual Professional Development Funds to fuel your growth Employee Perks (to name a few): - Housing Discount - Commuter Benefits - Free Parking and EV charging - Parental Leave Program - Enjoy a Friendly Work Environment that values collaboration *Note benefits vary depending on the function of your role

🏢 Summary: Seasonal part-time housekeeping role focused on cleaning and maintaining vacation rental properties to ensure guest-ready homes. The position includes property cleaning, laundry assistance, maintenance reporting, and replenishing supplies while traveling between worksites. Flexible scheduling is required throughout the summer season. 🗂️ Requirements: Reliable personal transportation, Experience in hospitality, hotel, vacation rental, or similar industry preferred, Comfort using mobile apps, tablets, and digital systems, Ability to work independently and in a team environment, Dependable attendance and punctuality, Flexibility to work mornings, evenings, weekends, and holidays, Ability to lift up to 50 pounds, Valid driver's license for driving-related duties, Ability to travel regularly within assigned market 📃 Skills: Cleaning, Housekeeping, Hospitality, Tablets, Mobile, Software, Laundry, Maintenance 🏢 Description: About the Company We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day. Work with Vacasa, A Casago Company this Summer season! Do you like to clean? Does a sparkling home make you smile? We'd love to have you join our housekeeping team this season! We're looking for hard working individuals to professionally clean our vacation home properties and ensure our guests arrive to a welcoming environment that's clean and fully stocked with everything they need for a memorable vacation. This is a seasonal position. Employment dates begin as soon as 06/01/2026 and work through end of season on or around 09/18/2026. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next. Compensation $35 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. Essential Job Functions - Professionally clean and maintain a portfolio of vacation rental properties using cleaning procedures and products in conformance with prescribed company standards. - Sweeping, vacuuming, mopping, dusting, and washing all surfaces. - Move all reasonably portable furniture in rooms to clean under and behind. - Assist with laundry and linen as needed. - Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for. - Identify and note any damages or needed repairs to homes. Create maintenance tickets as necessary. - Collect and remove trash and debris. - Meet and maintain required Housekeeping metrics. - Attend all mandatory individual and team meetings. - Replenish consumable items such as soaps and paper products. - Maintain hot tubs as needed; no experience necessary - we offer on-site training. - Other duties as assigned because every day is different in hospitality. Skills + Qualifications - Experience working in hotel, hospitality, vacation or similar industry is highly preferred. - Prior housekeeping experience is a bonus but not required - we can train. - Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. - This role involves frequent travel between worksites, so reliable personal transportation is essential. - Dependable and prepared. - Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. - Comfortable talking to people online or in person and sharing information clearly and professionally. Workplace Environment + Physical Requirements - Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities. - Shifts may include early mornings, evenings, weekends, and holidays. - Reliable transportation required. - Regular travel within the locally assigned market and/or region market dependent. - Ability to move freely and lift up to fifty (50) pounds without assistance. Benefits + Perks - Health/dental/vision insurance based on hours worked - Employer Sponsored & Voluntary Supplemental Benefits based on hours worked - 401K retirement savings plan with immediate 100% company match on the first 6% you contribute - Health & Dependent Care Flexible Spending Accounts based on hours worked - Paid Vacation & Sick Time - Employee Assistance Program (EAP) - Employee Discounts Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Average hours worked during the first 90 days will determine eligibility. Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Some positions may require driving a personal or company vehicle for work purposes. Employees driving personal vehicles must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees driving company vehicles must have a valid driver's license, be at least 21 years of age, and have been licensed drivers for at least 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check and/or an OFAC screening, country dependent.

🏢 Summary: Remote Account Executive role focused on expanding a shared housing marketplace by converting traditional property owners into hosts in the Charlotte market. The position drives lead generation, outreach, financial modeling, and deal closure while presenting a technology-enabled rental model that increases income potential. It combines sales execution, CRM tracking, and real estate market analysis to grow host acquisition. 🗂️ Requirements: Proven B2B or B2C sales experience, Experience in real estate or property management sectors, Track record of meeting or exceeding sales targets, Ability to use CRM systems for tracking and reporting, Proficiency with virtual communication and sales enablement tools, Strong presentation and value-based selling skills, Ability to calculate ROI and interpret market data, Knowledge of real estate investing and rental markets, Authorization to work in the United States (E-Verify compliance) 📃 Skills: Salesforce, HubSpot, CRM, ROI, Sales, RealEstate, PropertyManagement, MarketAnalysis, FinancialModeling, ColdCalling, EmailOutreach, VirtualMeetings 🏢 Description: The Role That We Need: PadSplit is hiring for an Account Executive to expand our marketplace by engaging traditional property owners to become PadSplit Hosts. This role is critical in helping homeowners unlock additional income by listing their properties, while addressing housing affordability by creating more shared housing opportunities in the Charlotte, North Carolina market. The Person We Are Looking For: We are seeking a driven and personable Account Executive with experience in sales or real estate who excels at building relationships with property owners and real estate investors. This role involves delivering a tailored value pitch on how the PadSplit model and technology consistently drive superior rental income compared to traditional single-family rentals. The ideal candidate thrives in a remote environment, demonstrates strong communication skills, and wants to have an impact on the affordable housing crisis - one room at a time. Here’s what you’ll do day-to-day: - Prospect and Qualify Leads: Research and identify potential property owners who might be interested in becoming PadSplit Hosts and qualify them based on suitability. - Conduct Outreach: Execute outreach strategies, including cold calling, emailing, and networking, to connect with traditional property owners. - Host Discovery Calls and Meetings: Engage property owners in initial conversations to understand their needs, goals, and potential barriers to joining PadSplit. - Deliver Value Propositions: Clearly articulate the benefits of PadSplit's model, such as increased revenue potential, simplified management, and societal impact. - Build and Nurture Relationships: Develop trust-based relationships with property owners, acting as a trusted advisor to address concerns and highlight opportunities. - Tailor Solutions: Customize hosting solutions based on the unique circumstances of property owners, including financial modeling, property suitability, and compliance requirements. - Close Deals: Guide property owners through the decision-making process, negotiate terms, and finalize agreements for onboarding as PadSplit Hosts. - Collaborate with Onboarding Teams: Coordinate with internal teams to ensure smooth onboarding for new Hosts, providing accurate property details and expectations. - Track and Report Metrics: Maintain detailed records in CRM systems, tracking outreach activities, conversion rates, and other key performance indicators. - Stay Updated on Market Trends: Monitor the real estate market, competitive landscape, and legislative changes to refine outreach and value propositions effectively. - Host Educational Sessions: Organize webinars or in-person sessions to educate property owners on PadSplit’s benefits and address common misconceptions. Here’s what you’ll need to be successful: - Sales Experience: Proven success in B2B or B2C sales, particularly in the real estate or property management sectors, with a track record of meeting or exceeding sales targets. - Relationship-Building Skills: Strong interpersonal and communication abilities to build trust and long-term relationships with property owners. - Self-Motivation and Independence: High level of self-discipline and motivation to thrive in a remote, fast-paced startup environment with minimal supervision. - Adaptability and Problem-Solving: Ability to think on their feet, overcome objections, and tailor solutions to meet the unique needs of property owners. - Knowledge of Real Estate Markets: Familiarity with the dynamics of real estate investing, rental markets, and property management is highly desirable. - Tech Proficiency: Comfortable using CRM systems (we use Salesforce and Hubspot), sales enablement tools, and virtual communication platforms for outreach and reporting. - Strong Presentation Skills: Ability to confidently present PadSplit’s value proposition through virtual meetings, calls, or live presentations. - Analytical Skills: Capable of interpreting market data, calculating ROI, and presenting financial benefits to potential Hosts. - Team Collaboration: Effective at collaborating with cross-functional teams, such as marketing and onboarding, to ensure a seamless experience for new Hosts. - Entrepreneurial Mindset: Resilience and resourcefulness to tackle challenges and drive results in a rapidly changing startup environment. - PadSplit Core Values: Consistently demonstrate values of compassionate directness, high integrity, optimism, intellectual curiosity, strong work ethic, empathy, self-awareness. Compensation, Benefits, and Perks: - Fully remote position - Competitive compensation package including an equity incentive plan - National medical, dental, and vision healthcare plans - Company provided life insurance policy - Optional accidental insurances, FSA, and DCFSA benefits - Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays - 401(k) plan - Twelve (12) weeks of paid time off for both eligible birth and non-birth parents - The opportunity to contribute to solving the affordable housing crisis Notice to Applicants: PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process. PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

🏢 Summary: Seasonal part-time housekeeping role cleaning and maintaining vacation rental properties to ensure guest-ready accommodations. The position includes property cleaning, laundry support, maintenance reporting, and use of mobile tools while traveling between assigned worksites. Flexible scheduling is required through the summer season with training provided for certain tasks such as hot tub maintenance. 🗂️ Requirements: Experience in hotel, hospitality, vacation rental, or similar industry preferred, Comfort using mobile apps, tablets, and digital systems, Reliable personal transportation, Ability to work independently and in a team environment, Dependable attendance and punctuality, Ability to travel between worksites, Flexible availability including mornings, evenings, weekends, and holidays, Ability to lift up to 50 pounds, Valid driver's license for driving-related duties, Successful completion of background check and/or OFAC screening 📃 Skills: Housekeeping, Cleaning, Laundry, Hospitality, Tablets, MobileApps, Software, Driving 🏢 Description: About the Company We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day. Work with Vacasa, A Casago Company this Summer season! Do you like to clean? Does a sparkling home make you smile? We'd love to have you join our housekeeping team this season! We're looking for hard working individuals to professionally clean our vacation home properties and ensure our guests arrive to a welcoming environment that's clean and fully stocked with everything they need for a memorable vacation. This is a seasonal position. Employment dates begin as soon as 06/01/2026 and work through end of season on or around 10/01/2026. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next. Compensation $19 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. Essential Job Functions - Professionally clean and maintain a portfolio of vacation rental properties using cleaning procedures and products in conformance with prescribed company standards. - Sweeping, vacuuming, mopping, dusting, and washing all surfaces. - Move all reasonably portable furniture in rooms to clean under and behind. - Assist with laundry and linen as needed. - Create a welcoming environment for guests and owners by ensuring homes are clean and cared for. - Identify and note any damages or needed repairs to homes. Create maintenance tickets as necessary. - Collect and remove trash and debris. - Meet and maintain required Housekeeping metrics. - Attend all mandatory individual and team meetings. - Replenish consumable items such as soaps and paper products. - Maintain hot tubs as needed; on-site training provided. - Other duties as assigned. Skills + Qualifications - Experience working in hotel, hospitality, vacation or similar industry is highly preferred. - Prior housekeeping experience is a bonus but not required. - Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. - Reliable personal transportation is essential. - Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. - Comfortable communicating clearly in person and online. Workplace Environment + Physical Requirements - Work may take place indoors or outdoors, in private homes, resorts, offices, and laundry facilities, often in varying weather conditions. - Flexible schedule required, including early mornings, evenings, weekends, and holidays. - Reliable transportation required. - Regular travel within the assigned market and/or region. - Ability to move freely and lift up to 50 pounds without assistance. Benefits + Perks - Health/dental/vision insurance based on hours worked - Employer sponsored and voluntary supplemental benefits based on hours worked - 401K retirement savings plan with immediate 100% company match on the first 6% contributed - Health and dependent care flexible spending accounts based on hours worked - Paid vacation and sick time - Employee Assistance Program (EAP) - Employee discounts Part-time, seasonal, and intermittent employees may not be eligible for benefits immediately. Eligibility is based on average hours worked during the first 90 days of employment. Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Some positions may require driving a personal or company vehicle for work purposes. Employees driving a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years old. Employees driving a company vehicle must have a valid driver's license, be at least 21 years old, and have been licensed for at least 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check and/or OFAC screening, country dependent.

🏢 Summary: Seasonal part-time housekeeping role cleaning and maintaining vacation rental properties to ensure guest-ready environments. Responsibilities include cleaning, laundry support, restocking supplies, reporting maintenance issues, and traveling between properties. The position offers hourly pay, on-site training, and potential eligibility for benefits based on hours worked. 🗂️ Requirements: Reliable personal transportation, Comfort using mobile apps, tablets, and software platforms, Ability to work flexible schedules including weekends and holidays, Ability to lift up to 50 pounds, Ability to travel between worksites, Dependable and self-motivated, Ability to work independently and in a team environment, Valid driver's license for driving-related duties, Comfortable communicating with guests and team members 📃 Skills: Cleaning, Housekeeping, Hospitality, Laundry, Maintenance, Mobile, Tablets, Software 🏢 Description: About the Company We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day. Work with Vacasa, A Casago Company this Summer season! Do you like to clean? Does a sparkling home make you smile? We'd love to have you join our housekeeping team this season! We're looking for hard working individuals to professionally clean our vacation home properties and ensure our guests arrive to a welcoming environment that's clean and fully stocked with everything they need for a memorable vacation. This is a seasonal position. Employment dates begin as soon as 06/15/26 and work through end of season on or around 09/18/26. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next. Compensation $24 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. More benefits and company perks information below. Essential Job Functions • Professionally clean and maintain a portfolio of vacation rental properties using cleaning procedures and products in conformance with prescribed company standards. • Sweeping, vacuuming, mopping, dusting, and washing all surfaces. • Move all reasonably portable furniture in rooms to clean under and behind. • Assist with laundry and linen as needed. • Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for. • Identify and note any damages or needed repairs to homes. Create maintenance tickets as necessary. • Collect and remove trash and debris. • Meet and maintain required Housekeeping metrics. • Attend all mandatory individual and team meetings. • Replenish consumable items such as soaps and paper products. • Maintain hot tubs as needed; no experience necessary - we offer on-site training. • Other duties as assigned because every day is different in hospitality! Skills + Qualifications • Experience working in hotel, hospitality, vacation or similar industry is highly preferred. • Prior housekeeping experience is a bonus but not required - we can train! • Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms. • This role involves frequent travel between worksites, so reliable personal transportation is essential. • Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners. • Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment. • Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always. Workplace Environment + Physical Requirements • Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions. • Shifts may include early mornings, evenings, weekends, and holidays. • Reliable transportation required. • Regular travel within the locally assigned market and / or region market dependent. • Ability to move freely and lift up to fifty (50) pounds without assistance. Benefits + Perks • Health/dental/vision insurance based on hours worked • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute • Health & Dependent Care Flexible Spending Accounts based on hours worked • Paid Vacation & Sick Time • Employee Assistance Program (EAP) • Employee Discounts • Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Eligibility may be reviewed based on average hours worked during the first 90 days of employment. Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years. An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.