Guest Services Specialist

🏢 Summary: Full-time Guest Experience Associate role focused on delivering exceptional service to guests and residents, managing check-ins, communications, and on-site operations. The position requires working rotational shifts including weekends and holidays, supporting property operations, and using internal systems to ensure smooth guest experiences. Offers competitive hourly pay, bonuses, benefits, and growth opportunities. 🗂️ Requirements: 1+ year customer service experience in hospitality, retail, multi-family, or food & beverage, Ability to work rotational schedule including weekdays, weekends, evenings, and holidays, Experience communicating with customers verbally and in writing, Ability to learn and use POS, CRM, or customer communication systems, Ability to stand, walk, and handle physical tasks including lifting up to 50 lbs, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: POS, CRM, HubSpot, AirBnB, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be the primary point of contact for guests and residents throughout their stay until departure. You will serve as an integral member of the on-site Property Team, embodying the Property Team Mission and delivering exceptional service in every interaction. This is a full-time position requiring availability during the week, weekends, evenings, and holidays on a rotational schedule. Your typical day - Provide an exceptional experience to all guests, residents, and partners. - Collaborate with fellow property team members to foster a "one team" mentality. - Maintain a safe, secure, and compliant environment. - Support team members and assist with de-escalation when required. - Respond to guest communications via text, email, HubSpot, and AirBnB in a timely manner. - Communicate effectively with guests, team members, and vendors. - Ensure proper check-in procedures and collect payment methods according to protocols. - Utilize maintenance, housekeeping, and check-in systems accurately. - Respond to cross-functional team communications via Teams and email. - Complete thorough shift handovers. - Perform additional duties as assigned. What it takes - 1+ year of experience delivering excellent customer service in hospitality, retail, multi-family, or food & beverage environments. - Strong verbal and written communication skills with internal and external customers. - Ability to learn and utilize systems or technology (POS, CRM, or customer communication systems preferred). - Ability to work collaboratively in a team environment. - Ability to stand, walk, and perform physical tasks including lifting up to 50 pounds without assistance. - Must be legally authorized to work in the United States and be at least 18 years old. Our benefits & perks - Competitive hourly rate of $19.75/hour. - Generous monthly bonus program up to $500/month. - Company stock options. - 401k with 4% employer match. - Medical, Vision & Dental insurance options. - Flexible Spending Account & Health Savings Account options. - 15 days PTO per year (increasing to 20 days after 2.5 years), with rollover or cash-out options. - Paid birthday off. - Paid Parental Leave. - Paid Life Insurance. - Flexible scheduling options (location- and position-dependent). - Transparent position development with potential pay increases. - Weekly paychecks and early access option. - Discounts at select properties.

🏢 Summary: Full-time Guest Experience Associate role focused on delivering exceptional hospitality and resident experiences across guest communications, check-ins, and property operations. The position requires rotational availability including weekends and holidays, collaboration with on-site teams, and use of communication and operational systems. Employees receive competitive benefits, bonus opportunities, PTO, and career development support. 🗂️ Requirements: 1+ year customer service experience in hospitality, retail, multi-family, or food & beverage, Ability to communicate effectively verbally and in writing, Experience learning and using POS, CRM, or customer communication systems, Availability to work weekdays, weekends, evenings, and holidays on a rotational schedule, Ability to collaborate in a team-oriented environment, Ability to stand, walk, lift, carry, push, and pull up to 50 pounds, Must be legally authorized to work in the United States, Must be 18 years or older 📃 Skills: POS, CRM, HubSpot, AirBnB, Teams, Email 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll have At Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a can-do spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. Our benefits & perks - Competitive pay rate - Generous monthly bonus program of up to $500/month - Company stock options - 401k + 4% employer matching program - Medical, Vision & Dental Insurance plan options - Flexible Spending Account & Health Savings Account options - 15 days of accrued paid time off (PTO) per year - PTO increases to 20 days per year after 2.5 years of employment - Paid day off for your birthday - Paid Parental Leave - Paid Life Insurance - Flexible scheduling - Transparent position development with opportunity for pay increases - Exclusive Placemakr-branded swag - Weekly paychecks with early paycheck access option - Discounts at select Placemakr properties Your typical day - Consistently provide an exceptional experience to all Placemakr guests, residents and partners - Collaborate effectively with fellow property team members - Maintain a safe, secure and compliant environment for team members and guests - Support de-escalation of situations when required - Respond to guest communication through text, email, HubSpot and AirBnB - Communicate effectively with guests, team members and vendors - Ensure guests are checked into assigned rooms according to standards - Collect payment methods at check-in following protocols - Utilize maintenance, housekeeping, check-in and other systems accurately - Respond promptly to cross-functional team members via Teams, email or other communication methods - Complete thorough shift handovers - Perform additional assigned duties and responsibilities What it takes - 1+ year of previous experience delivering excellent customer service in hospitality, retail, multi-family or food & beverage - Experience communicating effectively with internal and external customers verbally and in writing - Ability to learn and utilize systems or technology - Previous experience using a POS, CRM or customer communication system is a plus - Can-do attitude and ability to work collaboratively - Ability to embody customer service and community-focused values - Ability to stand, sit or walk for extended periods - Ability to move, lift, carry, push and pull objects up to 50 pounds without assistance Our community norms - We own it - We make it better - We treat people right Applicants must be legally authorized to work in the United States and meet the minimum age requirement of 18 years or older. All information will be kept confidential according to EEO guidelines. Placemakr values diversity and is committed to building a diverse and inclusive workplace. Placemakr participates in the E-Verify program as part of the hiring process.

🏢 Summary: General Manager role overseeing property operations, financial performance, team leadership, and guest experience in a hospitality and multi-family environment. The position requires hands-on operational management, cross-functional collaboration, and leadership of front-of-house, back-of-house, and administrative functions. Flexible scheduling is required, including evenings, weekends, holidays, and overnight rotations. 🗂️ Requirements: Bachelor’s degree in management, business administration, communications, hospitality or related field, or equivalent experience, 3+ years of leadership experience in multi-family real estate or similar customer-service environment, 1+ years of multi-department leadership experience in the multi-family industry, Experience with employee relations, retention, engagement, succession planning, and performance management, Experience scheduling, training, and developing non-exempt employees, Operational and financial management experience, Exceptional verbal and written communication skills, Ability to manage cross-functional relationships in a fast-paced environment, Ability to lift and move objects up to 50 pounds, Open availability for evenings, weekends, holidays, and overnight shifts, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: Operations, Budgeting, Scheduling, Recruiting, Training, Leadership, Hospitality, Finance, Reporting, Compliance, Marketing, Sales, Revenue, SOPs, Management 🏢 Description: A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll have At Placemakr, our obsession with exceptional service isn’t the only thing that sets us apart – it's our people! As General Manager, your mission is to challenge, motivate, engage and lead your team to drive operational and budgetary excellence across your Placemakr property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast, and no two days look the same. You'll provide hands-on support when escalated issues occur while instilling accountability, ownership and innovation in every member of your team. Through Manager on Duty shifts and flexible scheduling, you’ll lead teams, engage with ownership groups and support operational improvements. Reporting directly to your applicable Area Manager, you will ensure consistent day-to-day operations, strong financial performance and an unmatched experience for everyone on your property. In this role, you’ll demonstrate exceptional communication skills, implement programs and processes, and lead a culture of operational and financial excellence. This position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as business needs require. What you'll do - Consistently provide an exceptional experience for guests, residents, partners and team members - Foster a collaborative “one team” mentality across property and non-property teams - Maintain a safe, secure and compliant environment by enforcing operational, financial and people policies and procedures - Drive accountability, development and engagement across line-level managers, supervisors and team members - Provide ongoing training on operational and financial SOPs and programs - Support recruiting, hiring, retention and employee development initiatives - Oversee Front of House, Back of House and administrative/budgetary functions - Collaborate with Area Leaders and non-property teams to execute operational and budgetary solutions - Ensure properties consistently meet or exceed service and operational standards - Provide hands-on assistance for escalated operational issues - Collaborate with Sales, Revenue and Marketing teams to drive occupancy and revenue strategies - Manage property budgets and support NOI and financial performance goals - Perform additional assigned responsibilities as needed What it takes - Bachelor’s degree in management, business administration, communications, hospitality or related field, or equivalent experience - 3+ years of leadership experience in multi-family real estate or similar environment - 1+ years of successful multi-department leadership experience in the multi-family industry - Experience with employee relations, retention, engagement, succession planning, performance management and development initiatives - Experience scheduling, training and developing non-exempt employees - Proven operational and financial management success - Exceptional verbal and written communication skills - Ability to manage cross-functional relationships and competing priorities in a fast-paced environment - Ability to stand, walk, move, lift, carry, push and pull objects up to 50 pounds without assistance - Ability to embody company leadership values and standards Our benefits & perks - Competitive salary - Quarterly performance bonus program - Company stock options - 401k with 4% employer matching - Medical, Vision & Dental insurance options - Flexible Spending Account and Health Savings Account options - 20 days of paid time off per year with rollover or cash-out flexibility - PTO increases to 25 days after 2.5 years of employment - Up to 8 floating holidays per year - Monthly cell phone reimbursement and wellness stipend - Management Training Program - Paid Parental Leave - Paid Life Insurance - Early paycheck access through ZayZoon - Employee discounts at select Placemakr properties Our community norms - We own it - We make it better - We treat people right Applicants must be legally authorized to work in the United States and be at least 18 years old. All information will be kept confidential according to EEO guidelines. Placemakr values diversity and inclusion and is an equal opportunity employer. Placemakr participates in the E-Verify program as part of the hiring process. All new hires will be required to complete Form I-9 and may be verified through the E-Verify system. If you don’t meet 100% of the qualifications, you are still encouraged to apply.

🏢 Summary: The Specialist, Property Support provides hands-on operational and project support to newly acquired and existing properties, traveling extensively to manage transitions, onboardings, and performance initiatives. This role partners with property leadership to execute timelines, train teams, implement SOPs, and ensure brand standards are met. It requires strong project management, leadership, and operational execution in fast-paced hospitality environments. 🗂️ Requirements: Bachelor's degree preferred, 2+ years experience in hospitality, retail, operations, or project management, Experience with new store or property openings, 1+ years people leadership experience, Ability to travel 75%+, Experience executing and documenting processes, Ability to manage multiple projects and deadlines, Strong verbal and written communication skills, Ability to lift and move objects up to 50 pounds, Legal authorization to work in the United States, Minimum age of 18 years 📃 Skills: Monday.com, ProjectManagement, Operations, Hospitality, SOP, FF&E, OS&E, Training, Documentation, Logistics 🏢 Description: The impact you'll have The Specialist, Property Support, will supply on-site support to newly acquired buildings and existing property operations teams by managing and executing on timelines, budgets, and projects. This role serves as an extension of the property leadership team, providing leadership and people-related support during leadership shortages, process rollouts, and property performance initiatives. The Specialist trains and project manages on-site operations teams in logistics behind transitioning properties, including accepting units, coordinating FF&E and OS&E, and executing customer experience standards, while providing hands-on executional support. This role bridges communication across Property Operations and non-property teams to relay issues, questions, changes, and needs during transitions and ongoing operations. In partnership with the Manager, Property Support, the Specialist sets up processes and structure to ensure seamless on-site operations. The position requires strong planning skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. What you'll do - Travel 75%+ of the time to provide on-site support during onboardings, off-boardings, transition projects, leadership vacancies, and personnel support needs - Execute day-to-day operational tasks related to stand-up, wind-down, and ongoing property operations projects - Train, motivate, and recognize team members while driving accountability and consistency - Facilitate training for new property operations and leadership team members - Execute and support development of SOPs for pre-opening, wind-down, and operational duties including accepting units and installing FF&E and OS&E - Communicate effectively with on-site and off-site partners to ensure project alignment - Identify risks and capacity constraints in project timelines and proactively mitigate them - Utilize Monday.com and other project management tools to manage property and project progress - Perform additional duties as assigned What it takes - Bachelor's degree preferred - 2+ years of professional experience in hospitality, retail, operations, or project management; experience with new store or property openings preferred - 1+ years of people leadership experience - Excellent verbal and written communication skills - Strong leadership skills with the ability to hire, train, and develop teams - Ability to resolve problems autonomously and proactively - Experience executing and documenting processes and sharing status updates - Self-motivated and able to thrive in a fast-paced, rapidly changing environment - Ability to stand, walk, and move for extended periods and lift up to 50 pounds - Must be legally authorized to work in the United States and be at least 18 years old Our benefits & perks - Competitive salary - Company stock options - 401k with 4% employer match - Medical, Vision & Dental insurance options - Flexible Spending Account & Health Savings Account options - 20 days PTO per year, increasing to 25 days after 2.5 years - Up to 8 floating holidays per year - Monthly cell phone reimbursement and health & wellness stipend - Management Training Program - Paid Parental Leave - Paid Life Insurance - Early paycheck access option - Discounts at select properties Our community norms - We own it - We make it better - We treat people right Placemakr participates in the E-Verify program as part of its hiring process.

🏢 Summary: Assistant Manager role supporting daily apartment community operations with a focus on property management, leasing, resident relations, vendor supervision, and accounting processes. The position includes financial oversight, budget management, and use of property management software while ensuring high customer service standards. Full-time schedule with bonuses, benefits, and multi-site community responsibility. 🗂️ Requirements: High School Diploma or equivalent, Bachelor's Degree, 3+ years of property management experience, On-site property management experience, Supervisory experience with 200+ unit communities, Experience writing and maintaining budgets, Proficiency in Yardi Voyager, General office and bookkeeping skills, Computer literacy, Proficiency with Microsoft Office, Proficiency with email platforms, Proficiency with Internet platforms, Reliable transportation, Valid driver's license 📃 Skills: Yardi, Voyager, Microsoft, Office, Bookkeeping, Accounting, Leasing, Budgeting 🏢 Description: ABOUT REDPEAK RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver market. Our communities offer a balance of historic charm and modern expansion, supported by an agile team focused on service and community engagement. We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve. With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives. POSITION SUMMARY As an Assistant Manager, you'll support the Community Manager in all community operations with an emphasis on accounts payable. You'll work directly with residents, support leasing activities, and help maintain high customer service standards. Our Assistant Managers are critical members of our team. They're responsible for providing excellent customer service and ensuring smooth community operations. WHAT YOU'LL DO - Support team members and the Community Manager through mentoring, communication, and leadership. - Lead resident relations and support fellow team members. - Supervise vendors and ensure professional service standards across property operations. - Support leasing and marketing goals to maintain occupancy. - Deliver exceptional customer service and maintain positive resident experiences. - Walk apartments and prepare units for move-ins. - Resolve resident conflicts and follow up consistently. - Monitor curb appeal, lead management, and compliance audits. - Assist with day-to-day community operations and team training. - Maintain vendor relationships and manage bids for projects. - Manage billing, cash flow, delinquency management, and month-end reporting. - Approve and code invoices for payment. - Post rent and utility charges, collect rent, and manage write-offs. - Support budget and financial performance objectives. - Complete financial reporting and analysis. - Coordinate resident service charge entries with the Concierge Team. - Review budget variances with the Community Manager. WHAT WE'RE LOOKING FOR - Demonstrated leadership and strategic thinking skills - Warm, friendly, and service-oriented attitude - Pride in work and community - High degree of flexibility and tolerance for change - Ability to train, develop, lead, and mentor - Superior written and verbal communication skills - Organized and detail-oriented - Reliable transportation and valid driver's license - High School Diploma or equivalent - Bachelor's Degree - 3+ years of property management experience, including on-site experience - Supervisory experience with 200+ unit communities - Experience writing and maintaining budgets - Proficiency in Yardi Voyager property management software - General office, bookkeeping, and sales skills - Computer literacy, including Microsoft Office - Proficiency with email and Internet platforms POSITION DETAILS - Schedule: Monday - Friday, 9:00am-6:00pm - Pay: $25-$28/hour, plus bonuses - Multi-Site: 258 Apartments, 4 Buildings - Office located in Arvada, CO PERKS AND BENEFITS - Full medical, dental, and vision benefits - Employer-paid short-term disability - Competitive 401(k) with company match - 16 PTO days and 13 paid holidays - 20% rent discount - Student debt repayment program - Monthly health club reimbursement and wellness programs - Cell phone reimbursement - Team member recognition program - Clothing reimbursement RedPeak is committed to equal employment opportunity practices. Full compensation packages are based on candidate experience and certifications.

🏢 Summary: Assistant Manager role supporting apartment community operations with a focus on property management, leasing, resident relations, accounting, and vendor coordination. The position includes financial oversight, budget management, and use of property management software while ensuring high customer service standards. Offers competitive pay, bonuses, benefits, PTO, and rent discounts. 🗂️ Requirements: High School Diploma or equivalent, Bachelor's Degree, 3+ years of property management experience, On-site property management experience, Supervisory experience with 200+ unit communities, Experience writing and maintaining budgets, Proficiency in Yardi Voyager, Computer literacy, Microsoft Office proficiency, Email platform proficiency, Internet platform proficiency, Valid driver's license, Reliable transportation 📃 Skills: Yardi, Voyager, Microsoft, Office, Bookkeeping, Accounting, Leasing, Budgeting, Reporting, Sales 🏢 Description: ABOUT REDPEAK RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver market. The company values customer service, community engagement, and a diverse and inclusive culture with opportunities for growth and development. POSITION SUMMARY As an Assistant Manager, you'll support the Community Manager in all community operations with an emphasis on accounts payable. The role includes direct resident interaction, leasing support, property operations oversight, financial management, and maintaining high customer service standards. WHAT YOU'LL DO - Support team members and the Community Manager through mentoring, learning opportunities, and communication - Take a leadership role with resident relations and team support - Lead team members and supervise vendors to ensure professional service across property operations - Work with leasing staff to achieve leasing and marketing goals and maintain occupancy - Provide exceptional customer service and support resident retention - Walk apartments, prepare move-in gifts, prepare keys, and coordinate lock changes - Resolve resident conflicts and maintain positive living environments - Monitor curb appeal, lead management responses, and compliance audits - Assist with day-to-day community operations and ensure adherence to policies and procedures - Maintain positive vendor relationships and manage bids for vendor-supported projects - Manage billing, cash flow, delinquency management, and month-end reporting - Approve and code invoices for payment - Post rent and utility charges, manage collections, write-offs, and delinquent accounts - Support community budget and financial performance objectives - Complete financial reporting and analysis according to schedule and investor requirements - Coordinate resident service charge entries with the Concierge Team - Review and report budget variances to the Community Manager WHAT WE'RE LOOKING FOR - Demonstrated leadership and strategic thinking skills - Warm, friendly, and service-oriented attitude - Strong written and verbal communication skills - Organized and detail-oriented approach - Ability to train, develop, lead, and mentor - High degree of flexibility and adaptability - High School Diploma or equivalent - Bachelor's Degree - 3+ years of property management experience, including on-site experience - Supervisory experience with 200+ unit communities - Experience writing and maintaining budgets - Proficiency in Yardi Voyager property management software - General office, bookkeeping, and sales skills - Computer literacy including Microsoft Office - Proficiency with email and Internet platforms - Reliable transportation and valid driver's license POSITION DETAILS - Schedule: Monday - Friday, 9:00am-6:00pm - Pay: $25-$28/hour plus bonuses - Multi-Site: 258 apartments across 4 buildings PERKS AND BENEFITS - Full medical, dental, and vision benefits - Employer-paid short-term disability - Competitive 401(k) with company match - 16 PTO days and 13 paid holidays - 20% rent discount - Student debt repayment program - Health club reimbursement and wellness programs - Cell phone reimbursement - Team member recognition program - Clothing reimbursement Full compensation packages are based on candidate experience and certifications.

🏢 Summary: Assistant Manager role supporting daily property management operations with a focus on customer service, leasing, vendor coordination, budgeting, and accounting processes for a multi-site residential community. The position involves supervising teams, managing resident relations, overseeing financial reporting, and ensuring operational compliance. The offer includes bonuses, comprehensive benefits, PTO, rent discounts, and wellness reimbursements. 🗂️ Requirements: High School Diploma or equivalent, Bachelor's Degree, 3+ years of property management experience, On-site property management experience, Supervisory experience with 200+ unit communities, Experience writing and maintaining budgets, Proficiency in Yardi Voyager, Computer literacy, Microsoft Office proficiency, Email platform proficiency, Internet platform proficiency, Valid driver's license, Reliable transportation 📃 Skills: Yardi, Voyager, Microsoft, Office, Bookkeeping, Accounting, Budgeting, Leasing, Sales 🏢 Description: ABOUT REDPEAK RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver market. The communities balance historic charm with modern growth, supported by an agile and customer-focused team culture. The company promotes a diverse and inclusive environment with training opportunities, career growth pathways, and strong team support. POSITION SUMMARY As an Assistant Manager, you'll support the Community Manager in all community operations with a strong emphasis on accounts payable. The role includes direct resident interaction, leasing support, customer service responsibilities, and operational oversight. Assistant Managers are responsible for maintaining smooth community operations while delivering exceptional resident experiences. WHAT YOU'LL DO - Support team members and the Community Manager through mentoring, communication, and leadership - Lead resident relations and support fellow team members with confident operational guidance - Supervise vendors and ensure professional service standards across property operations - Work with leasing staff to meet leasing and marketing goals and maintain occupancy - Strengthen resident experiences through effective communication and emotional intelligence - Deliver excellent customer service and support resident retention - Walk apartments and prepare move-in materials including keys and lock changes - Resolve resident conflicts promptly with consistent follow-up - Monitor curb appeal, lead management, and compliance audits - Ensure properties are maintained to high market standards - Support day-to-day operations and ensure policy and training compliance - Maintain vendor relationships and manage bids for community projects - Oversee billing, cash flow, delinquency management, and month-end reporting - Approve and code invoices for payment - Post rent and utility charges, manage collections, write-offs, and delinquent accounts - Support budget management and financial performance goals - Complete financial reporting and analysis according to schedule and ownership requirements - Coordinate with the Concierge Team on resident service charges - Report budget variances to the Community Manager WHAT WE'RE LOOKING FOR - Demonstrated leadership and strategic thinking skills - Service-oriented and professional attitude - Strong communication skills - Organized and detail-oriented approach - Flexibility and adaptability - Ability to train, mentor, and lead team members - High School Diploma or equivalent - Bachelor's Degree - 3+ years of property management experience including on-site experience - Supervisory experience with 200+ unit communities - Experience writing and maintaining budgets - Proficiency in Yardi Voyager property management software - General office, bookkeeping, and sales skills - Computer literacy including Microsoft Office - Proficiency with email and internet platforms - Reliable transportation and valid driver's license POSITION DETAILS - Schedule: Monday - Friday, 9:00am-6:00pm - Pay: $25-$28/hour plus bonuses - Multi-Site: 258 apartments across 4 buildings - Office located in Arvada, Colorado PERKS AND BENEFITS - Full medical, dental, and vision benefits - Employer-paid short-term disability - Competitive 401(k) with company match - 16 PTO days and 13 paid holidays - 20% rent discount - Student debt repayment program - Monthly health club reimbursement and wellness programs - Cell phone reimbursement - Team member recognition program - Clothing reimbursement RedPeak is committed to equal employment opportunity practices in accordance with applicable laws. Full compensation packages are based on candidate experience and certifications. Pay Range: $25-$28 USD

🏢 Summary: Assistant Manager role supporting day-to-day apartment community operations with a strong focus on customer service, leasing support, vendor coordination, accounting, budgeting, and property financial management. The position involves supervising teams and vendors, managing resident relations, and ensuring compliance and operational efficiency across a multi-site residential property. 🗂️ Requirements: High School Diploma or equivalent, Bachelor's Degree, 3+ years of property management experience, On-site property management experience, Supervisory experience with 200+ unit communities, Experience writing and maintaining budgets, Proficiency in Yardi Voyager, Computer literacy, Microsoft Office proficiency, Email platform proficiency, Internet platform proficiency, Valid driver's license, Reliable transportation 📃 Skills: Yardi, Voyager, Microsoft, Office, Bookkeeping, Accounting, Budgeting, Leasing, Sales 🏢 Description: ABOUT REDPEAK RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver market. The communities offer a balance of historic charm and modern growth, with a strong emphasis on customer service and community engagement. POSITION SUMMARY As an Assistant Manager, you'll put your customer service and property management experience to work in assisting your Community Manager in all community operations with an emphasis on accounts payable. You'll have direct contact with customers and will serve a key role in leasing apartments and maintaining and enhancing the customer service platform. Assistant Managers are responsible for providing excellent customer service and ensuring the community operates smoothly. WHAT YOU'LL DO - Support team members and the Community Manager through mentoring, learning opportunities, and communication - Take a leadership role with resident relations and team support - Lead team members and supervise vendors to ensure professional service standards - Work with leasing staff to meet leasing and marketing goals and maintain occupancy - Provide exceptional customer service and uphold service expectations - Walk apartments and prepare move-in gifts, keys, and locks for new residents - Resolve resident conflicts and maintain positive living environments - Monitor curb appeal, lead management response, and audits for compliance - Ensure properties are maintained to high standards - Assist with daily community operations and policy compliance - Maintain vendor relationships and oversee bids for community projects - Manage accounting practices including billing, cash flow, delinquency management, and month-end reporting - Manage invoices, rent charges, collections, write-offs, and collection accounts - Maintain fiscal operations including budgeting and financial performance - Complete financial reporting and analysis according to schedule and requirements - Coordinate with Concierge Team regarding resident service charges - Review and report budget variances to the Community Manager WHAT WE'RE LOOKING FOR - Demonstrated leadership and strategic thinking skills - Warm, friendly, and service-oriented attitude - Organized and detail-oriented approach - Ability to train, develop, lead, and mentor - Strong written and verbal communication skills - High degree of flexibility and adaptability - Reliable transportation and valid driver's license - High School Diploma or equivalent - Bachelor's Degree - 3+ years of property management experience including on-site experience - Supervisory experience with 200+ unit communities - Experience writing and maintaining budgets - Proficiency in Yardi Voyager property management software - General office, bookkeeping, and sales skills - Computer literacy including Microsoft Office - Proficiency with email and Internet platforms POSITION DETAILS - Schedule: Monday - Friday, 9:00am-6:00pm - Pay: $25-$28/hour plus bonuses - Multi-Site: 258 Apartments, 4 Buildings - Office Location: Arvada, CO PERKS AND BENEFITS - Medical, dental, and vision coverage - Employer-paid short-term disability - Competitive 401(k) with company match - 16 PTO days and 13 paid holidays - 20% rent discount - Student debt repayment program - Health club reimbursement and wellness programs - Cell phone reimbursement - Team member recognition program - Clothing reimbursement RedPeak is committed to equal employment opportunity practices. Full compensation packages are based on candidate experience and certifications.

🏢 Summary: Residential Property Manager responsible for leading a luxury lease-up community, driving leasing, occupancy, and financial performance goals. The role oversees onsite operations, marketing execution, financial reporting, compliance, and maintenance while managing and developing a high-performing team. This position focuses on delivering exceptional resident experience and ensuring full operational and legal compliance. 🗂️ Requirements: High school diploma or equivalent, 4+ years property management experience, 2+ years lease-up management in Class A or luxury high-rise, 2+ years supervisory experience, Experience with budgets and financial statements, Knowledge of Fair Housing and applicable laws, Proficiency in property management software, Proficiency in Microsoft Office, Experience with digital marketing tools 📃 Skills: Yardi, RealPage, Microsoft, Excel, Word, PowerPoint, DigitalMarketing, Budgeting, FinancialReporting, MarketAnalysis 🏢 Description: Job Overview The Residential Property Manager will lead the onsite team and oversee all activities to achieve budgeted leasing, occupancy, and financial goals at a community in the heart of Rockville, MD. This metro-accessible property is part of a growing portfolio, offering the opportunity to make a meaningful impact on both your team and the company as a whole. The Property Manager will be responsible for training and developing staff while ensuring best-in-class customer service and alignment with brand standards and culture. Key Responsibilities - Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities. - Oversee and manage the onsite lease-up process, ensuring prospects receive an exceptional experience from first contact through move-in. - Partner with the Marketing team to develop and execute marketing strategies, campaigns, and events tailored to a new luxury lease-up community, ensuring adherence to brand standards. - Oversee daily leasing activity, pricing strategies, concession management, and market analysis. - Address and resolve resident concerns in a professional, solutions-oriented manner. - Assist in preparing the annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals. - Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries. - Oversee maintenance operations to ensure curb appeal reflects luxury standards and routine maintenance is completed on schedule. - Partner with construction and development teams to ensure a smooth transition from construction to operations, including unit inspections and punch lists. - Manage vendor relationships to support lease-up marketing and wayfinding needs. - Ensure compliance with company policies and all state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law. - Perform other duties as assigned. Qualifications - High school diploma or equivalent required; college degree preferred. - 4+ years of progressive experience in property management, including at least 2 years managing a lease-up at a Class A or luxury residential high-rise. - 2+ years of supervisory experience with the ability to lead and develop a team. - Strong financial acumen, including experience with budgets, financial statements, and variance reporting. - Expertise in federal fair housing and applicable state/local laws. - Proficiency in property management software (Yardi, RealPage, or similar), Microsoft Office, and digital marketing tools. - Demonstrated experience in conflict resolution, customer service, and relationship management. - Strong organizational, multitasking, and communication skills. Benefits - Competitive salary with bonus potential. - Generous benefits package including medical, dental, vision, 401K match, and life insurance. - Career development opportunities and annual professional development funds. - Employee perks including housing discount, commuter benefits, free parking and EV charging, parental leave program, and a collaborative work environment. Compensation Range $85,000—$95,000 USD

🏢 Summary: The Assistant Manager supports day-to-day property operations with a strong focus on accounts payable, financial management, and resident relations in a multi-site apartment community. The role combines leadership, leasing support, vendor supervision, and budget oversight to maintain high occupancy and financial performance. This position requires hands-on experience in property management software and community financial operations. 🗂️ Requirements: High School Diploma or equivalent, 3+ years of property management experience including on-site experience, Supervisory experience in 200+ unit communities, Experience writing and maintaining budgets, Proficiency in Yardi Voyager property management software, General office and bookkeeping experience, Proficiency in Microsoft Office, Valid driver's license and reliable transportation 📃 Skills: Yardi, Voyager, Microsoft, Office, Accounting, Bookkeeping, Budgeting, Leasing, Reporting, Email 🏢 Description: ABOUT REDPEAK RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver's market. Our communities balance old charm and modern expansion, and we focus on treating residents like neighbors while fostering an inclusive and supportive team culture. POSITION SUMMARY As an Assistant Manager, you'll support the Community Manager in all community operations with an emphasis on accounts payable. You will have direct contact with residents, assist with leasing apartments, and help maintain and enhance the customer service platform. Assistant Managers are responsible for delivering excellent customer service and ensuring smooth property operations. WHAT YOU'LL DO Act as second in command, supporting the Community Manager and mentoring team members. Lead resident relations and supervise vendors to ensure professional service across property operations. Support leasing and marketing efforts to maintain and increase occupancy. Provide exceptional customer service and uphold company service standards to minimize resident turnover. Walk apartments, prepare move-in gifts, manage keys and lock changes for new residents. Monitor curb appeal, manage leads, and conduct audits to ensure compliance with standards. Assist in day-to-day operations and ensure adherence to policies and procedures. Maintain vendor relationships, obtain and approve bids, and oversee project scope. Manage daily accounting practices including billing accuracy, cash flow, delinquency management, and month-end reporting. Approve, code, and manage payment of community invoices. Post rent charges, manage rent collection, write-offs, and collection accounts. Support budget management, financial performance objectives, and complete required financial reporting and analysis. Coordinate entry of non-recurring resident service charges and report budget variances. POSITION DETAILS Schedule: Monday - Friday 9:00am-6:00pm Pay: $25-$28/hour, plus bonuses Multi-Site: 258 Apartments Office Located at: 5901 Pierce St. Arvada, CO 80003 PERKS AND BENEFITS Full medical, dental, vision, employer-paid short-term disability 401(k) with company match; fully vested at day one of eligibility 16 PTO days, 13 paid holidays 20% rent discount Student debt repayment program Health club reimbursement and wellness programs Cell phone reimbursement Team member recognition program Clothing reimbursement CERTIFICATIONS AND EXPERIENCE High School Diploma or equivalent 2+ years of customer service experience Experience in property management and property management software preferred