Account Manager

🏢 Summary: The Account Manager oversees day-to-day relationships between marketing teams and the studio, managing briefs from intake to delivery within a high-volume content production environment. The role focuses on project tracking, stakeholder communication, workflow management in OMG, and cross-location coordination with Integrated Project Managers. This position supports seamless execution, proactive issue resolution, and efficient creative production operations. 🗂️ Requirements: Experience in account management, client services, or project management in marketing or creative environments, Experience managing multiple concurrent projects, Proficiency with project management or workflow systems (OMG, Workfront, Asana, or similar), Understanding of creative production workflows, Strong written and verbal communication skills, Experience collaborating with cross-location or remote teams, Ability to manage briefs, track scope changes, and maintain version control, Willingness to develop proficiency with Pencil and AI-assisted workflow tools 📃 Skills: OMG, Workfront, Asana, Pencil, AI, Workflow, ProjectManagement, ContentProduction, Reporting, VersionControl 🏢 Description: Role: Account Manager The Account Manager manages the day-to-day relationship between marketing teams and the studio across one or more business units. You are responsible for brief management, project tracking, stakeholder communication, and the smooth flow of work through the OMG system. You partner with Integrated Project Managers in Mexico City to ensure production milestones are met and flagged issues are resolved proactively. Based in Minneapolis, MN (Remote), you will be part of a three-person Account Management team supporting the Business Director in delivering a seamless, high-volume content production operation across the client’s organization. Working at the heart of a brand means integrating across the client’s business and evolving needs. What you will be doing: - Manage a portfolio of active briefs across one or more business units — from brief intake through delivery — ensuring all projects are tracked, resourced, and delivered to agreed SLAs - Build strong working relationships with marketing stakeholders, acting as a responsive, knowledgeable, and proactive day-to-day contact - Work within OMG to raise, track, and close briefs; maintain up-to-date project status information and support proactive alerting on potential bottlenecks - Partner with Integrated Project Managers (Mexico City) to coordinate production milestones, manage dependencies, and ensure seamless cross-location delivery - Support the preparation of weekly status reports and QBR documentation under the guidance of the Business Director - Manage stakeholder expectations around timelines, creative scope, and delivery - Review briefs for completeness and clarity before routing to the creative and production team; escalate ambiguities promptly - Track and flag scope changes, version control issues, or resourcing risks to the Business Director and Program Director - Contribute to the studio culture and engage with university brands, programs, and priorities What you need to be great in this role: - Experience in an account management, client services, or project management role in a creative, marketing, or content production environment - Strong organizational skills and the ability to manage multiple concurrent workstreams - Clear, confident written and verbal communication skills - A proactive, solutions-first working style - Familiarity with project management or workflow systems (OMG, Workfront, Asana, or similar) - Understanding of creative production workflows — briefing, resourcing, review, and delivery — in a multi-channel content environment - Comfort working across a multi-location team and collaborating remotely with colleagues in Mexico City - Curiosity about how AI tools can enhance account management and creative production workflows - Willingness to develop proficiency with Pencil and OMG's AI-assist features Compensation: The base salary for this position ranges from $97,750.00 to $109,250.00 USD. Individual compensation varies based on job-related factors including location, business needs, level of responsibility, experience, and qualifications.

🏢 Summary: The Account Manager oversees day-to-day relationships between marketing stakeholders and the in-house studio, managing briefs from intake to delivery within a high-volume content production environment. The role focuses on project tracking, workflow coordination through OMG, and cross-location collaboration to ensure milestones and SLAs are met. It requires strong organizational, communication, and workflow management expertise in a multi-stakeholder marketing setting. 🗂️ Requirements: Experience in account management, client services, or project management in a creative or marketing environment, Experience managing multiple concurrent projects and workstreams, Proficiency with project management or workflow systems (OMG, Workfront, Asana, or similar), Understanding of creative production workflows (briefing, resourcing, review, delivery), Ability to manage stakeholder communication at manager and director level, Experience tracking scope changes, resourcing risks, and project dependencies, Ability to collaborate with cross-location or remote teams, Willingness to develop proficiency with Pencil and AI-assisted workflow tools 📃 Skills: OMG, Workfront, Asana, Pencil, AI, ProjectManagement, WorkflowManagement, ContentProduction, Reporting, VersionControl 🏢 Description: Role: Account Manager Description The Account Manager manages the day-to-day relationship between marketing teams and the studio across one or more business units. You are responsible for brief management, project tracking, stakeholder communication, and the smooth flow of work through the OMG system. You partner with Integrated Project Managers to ensure production milestones are met and flagged issues are resolved proactively. Based in Baltimore, MD you will be part of a three-person Account Management team supporting the Business Director in delivering a seamless, high-volume content production operation across the client's organization. This role suits someone who thrives in fast-paced, multi-stakeholder environments and enjoys being embedded in a client's world. What You Will Be Doing - Manage a portfolio of active briefs across one or more business units from brief intake through delivery, ensuring projects are tracked, resourced, and delivered to agreed SLAs - Build strong working relationships with marketing stakeholders as a responsive and proactive day-to-day contact - Work within OMG to raise, track, and close briefs; maintain up-to-date project status information and proactively alert on potential bottlenecks - Partner with Integrated Project Managers to coordinate production milestones, manage dependencies, and ensure seamless cross-location delivery - Support preparation of weekly status reports and QBR documentation under guidance of the Business Director - Manage stakeholder expectations around timelines, creative scope, and delivery - Review briefs for completeness and clarity before routing to creative and production teams; escalate ambiguities promptly - Track and flag scope changes, version control issues, or resourcing risks to leadership - Contribute to studio culture and stay engaged with brand priorities What You Need To Be Great In This Role - Experience in account management, client services, or project management in a creative, marketing, or content production environment - Strong organizational skills and ability to manage multiple concurrent workstreams - Clear written and verbal communication skills with direct client interaction - Proactive, solutions-focused working style - Familiarity with project management or workflow systems (OMG, Workfront, Asana, or similar) - Understanding of creative production workflows in a multi-channel content environment - Comfort working across a multi-location team and collaborating remotely - Curiosity about how AI tools can enhance account management and creative production workflows - Willingness to develop proficiency with Pencil and AI-assist features - Ability to break down complex multi-brief workloads into clear priorities Compensation The base salary for this position ranges from $97,750.00 to $109,250.00 USD. Individual compensation varies based on job-related factors including location, business needs, level of responsibility, experience, and qualifications.

🏢 Summary: The Art Director role focuses on delivering high-quality, multi-channel digital design across multiple university brands within a structured in-house studio environment. The position combines strong craft in art direction with AI-assisted design workflows to produce brand-compliant, audience-relevant creative assets. This role requires managing multiple briefs, ensuring technical accuracy, and collaborating closely with copywriters and creative leadership. 🗂️ Requirements: Portfolio demonstrating strong art direction and digital design craft (email, social, display, video), Professional proficiency in Adobe Creative Suite and/or Figma, Experience in high-volume, multi-brand content production environments, Understanding of accessibility standards and email/digital production specifications, Experience with AI-assisted design tools and workflows, Ability to manage multiple concurrent briefs and meet deadlines, Proficiency with AI image generation tools (Pencil, Adobe Firefly, Midjourney or equivalent), Ability to evaluate and refine AI-generated design outputs, Experience building AI-assisted design workflows 📃 Skills: Photoshop, Illustrator, InDesign, Figma, Pencil, Firefly, Midjourney, AI, Email, Display, OOH, Video 🏢 Description: Role: Art Director Location: Baltimore, Maryland About the role: The Art Director is a craft specialist and independent creative contributor within the OLIVER studio. You deliver high-quality design across multiple brands and formats, working from clear creative briefs set by the Associate Creative Director. You collaborate with Senior Copywriters and fellow Art Directors to produce integrated, multi-channel creative that is brand-true, audience-relevant, and SLA-compliant. What you will be doing: - Design across a wide range of digital formats — email, paid social, display, digital OOH, web, and video support - Maintain brand integrity across all visual output, applying each institution's distinct identity with precision and care - Work from briefs provided by the Associate Creative Director, delivering design concepts and executions to the agreed quality standard and timeline - Partner with Senior Copywriters and Copywriters to ensure visual and verbal elements of every asset are fully integrated - Use Pencil and other AI-assisted design tools to enhance production speed and creative iteration, applying rigorous human quality judgment at every stage - Work within OMG to manage your active workload, update project status, and flag capacity or scheduling issues proactively - Contribute to the QA and review process, ensuring all design assets are technically accurate, brand-compliant, and delivery-ready before approval - Participate in brand immersion sessions to build deep knowledge of five university brands, their audiences, and the compliance requirements of higher education marketing - Adapt and version existing creative across formats, sizes, and channels — including both manual adaptation and AI-assisted resizing and reformatting What you need to be great in this role: - A portfolio demonstrating strong art direction and design craft across digital channels — email, social, display, and/or video - Professional proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and/or Figma - Experience working in high-volume, multi-brand content production environments, with a structured, detail-oriented approach to delivery - Understanding of accessibility, email design specifications, and digital production requirements - Experience with or genuine interest in AI-assisted design tools and workflows - Familiarity with higher education, healthcare, or mission-driven marketing is a meaningful differentiator - Ability to manage multiple concurrent briefs without losing quality or missing deadlines - Proficiency with AI design and image generation tools (Pencil, Adobe Firefly, Midjourney, or equivalent) to enhance creative output and iteration speed - Experience building personal AI-assisted design workflows to improve efficiency and quality - Ability to critically evaluate AI-generated design outputs and apply creative judgment to ensure brand quality - Agentic approach to multi-brief creative execution: organized, systematic, and proactive At the time of this posting, the base salary for this position may range from $110,500.00 to $123,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of the total compensation package. Our values shape everything we do: - Be Ambitious to succeed - Be Imaginative to push the boundaries of what's possible - Be Inspirational to do groundbreaking work - Be always learning and listening to understand - Be Results-focused to exceed expectations - Be actively pro-inclusive and anti-racist across our community, clients and creations Equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. The company has set ambitious environmental goals around sustainability, with science-based emissions reduction targets, embedding sustainability into every department and through every stage of the project lifecycle.

🏢 Summary: The role focuses on planning, executing, and optimizing CRM and email marketing programs across multiple institutions, driving personalized and high-performing customer journeys. It combines strategic campaign planning, A/B testing, segmentation, and performance analysis with hands-on platform management in enterprise email systems. The position requires strong technical precision, data-driven optimization, and the use of AI-powered tools to enhance campaign effectiveness. 🗂️ Requirements: Experience in CRM, email marketing, or lifecycle marketing, Experience managing campaigns in multi-brand or multi-program environments, Proficiency in enterprise email marketing platforms (Salesforce Marketing Cloud, HubSpot, Marketo, Eloqua, or equivalent), Strong analytical skills and experience with A/B testing methodology, Experience with audience segmentation and personalization logic, Knowledge of HTML email specifications and deliverability requirements, Ability to monitor, analyze, and report on campaign performance metrics, Experience maintaining CRM data quality and platform hygiene, Proficiency with AI tools for email marketing and personalization 📃 Skills: CRM, Email, Salesforce, HubSpot, Marketo, Eloqua, HTML, A/B, Segmentation, Personalization, Analytics, AI 🏢 Description: Role: CRM Strategist Location: Chicago, IL (Remote) About the role: The CRM Strategist supports the strategic planning and tactical execution of clients' CRM and email marketing programs. You translate strategy into detailed campaign plans, manage campaign execution in partnership with the Campaign Management team, and contribute analytical thinking to drive continuous performance improvement. Based in Chicago, IL, you will work closely with the CRM Strategy Lead and a team of Campaign Managers to deliver personalized, high-performing email journeys for an audience of adult learners and healthcare professionals. You will use live creative performance data to drive continuous optimization. Technical precision, platform fluency, and a test-and-learn mindset are essential. What you will be doing: - Support the CRM Strategy Lead in the planning and execution of email and CRM programs across five institutions, including lead nurture, enrollment, and retention journeys - Develop detailed campaign briefs, audience segmentation logic, and personalization specifications for Campaign Managers and Email Developers - Monitor campaign performance (open rates, click-through rates, conversion, enrolment attribution) and develop actionable recommendations for optimization - Manage A/B test design and analysis across subject lines, content, CTAs, and send times; document learnings and integrate them into future campaign planning - Maintain platform hygiene and data quality within CRM and email systems; coordinate data issue resolutions with the Data Analyst/Engineer - Partner with the Email Development team to ensure technical accuracy, rendering quality, and accessibility compliance across all email assets - Track and manage the campaign production calendar, coordinating with Campaign Managers, Copywriters, and Art Directors to ensure assets are delivered on time - Contribute to QBR reporting by compiling performance data, trend analysis, and strategic recommendations - Stay current with CRM best practices and emerging email marketing technology; identify opportunities to integrate AI-driven personalization and content optimization What you need to be great in this role: - Experience in CRM, email marketing, or lifecycle marketing, managing campaigns in a multi-brand or multi-program environment - Platform proficiency in enterprise email marketing systems (Salesforce Marketing Cloud, HubSpot, Marketo, Eloqua, or equivalent) - Strong analytical skills with experience in campaign performance analysis, A/B testing methodology, and reporting - Experience working with segmentation logic, audience lists, and personalization variables - Understanding of HTML email specifications, deliverability requirements, and QA standards - Proficiency with AI tools relevant to email marketing, including AI-assisted subject line generation, content personalization, and send-time optimization - Experience evaluating and applying AI-driven campaign insights with human editorial judgment - Systematic, test-and-learn approach to campaign planning and optimization Compensation: The base salary for this position ranges from $85,000.00 to $95,000.00 USD, depending on experience, location, and qualifications.

🏢 Summary: Strategic leadership role embedded in an in-house creative studio, owning end-to-end CRM and email strategy while driving cross-channel optimization across paid, social, web, and performance marketing. The position focuses on audience segmentation, lifecycle architecture, AI-driven insights, and testing frameworks to improve creative effectiveness and enrollment marketing outcomes. It requires deep expertise in enterprise CRM platforms, analytics, and AI-powered marketing tools. 🗂️ Requirements: Proven senior-level strategy or integrated marketing experience across multiple channels, Deep expertise in CRM and email marketing strategy in complex, multi-program environments, Hands-on experience with enterprise CRM platforms (Salesforce Marketing Cloud, HubSpot, Marketo or equivalent), Strong knowledge of paid social, organic social, owned content, and performance marketing, Strong analytical skills including attribution modelling and A/B testing analysis, Experience building measurement frameworks and performance dashboards with data teams, Experience using AI tools for research, audience insight, and campaign planning, Ability to develop testing and optimization frameworks across channels, Ability to leverage AI-driven creative performance data in production workflows 📃 Skills: CRM, Email, Salesforce, HubSpot, Marketo, A/Btesting, Attribution, Analytics, Dashboards, PaidSocial, PerformanceMarketing, AI, Pencil, OMG, ShareofModel 🏢 Description: Role: Strategy Lead Location: Remote - Minneapolis, MN The Opportunity: This is an opportunity to join OLIVER's dedicated in-house studio embedded with a leading healthcare education institution as Strategy Lead — the strategic intelligence function for a fully integrated creative production studio serving 100,000+ enrolled students across a large, multi-brand portfolio of students, professionals, and enterprise audiences across the healthcare education sector. The constraint on the next phase of growth is not lack of strategy — it is content velocity, content relevance, and the ability to test and personalize at scale. Your role is to make sure the studio is always working from the sharpest possible strategic foundation, turning audience insight, channel performance, and market intelligence into clear direction for creative and CRM execution. You will lead the end-to-end strategy for email and CRM program — the studio's most commercially critical workstream — while also providing strategic input and optimization direction across paid, social, owned, and emerging channels. This is supported by a platform architecture where OMG organizes and orchestrates the work; Pencil is where the work gets created and optimized and Share of Model is how our client will stay one step ahead in AI-driven discovery. You will be one of the primary users of all three. About the role: The Strategy Lead is the strategic backbone of the OLIVER studio. Approximately 60% of your focus sits on CRM and email — owning the strategy, audience architecture, and optimization roadmap for institution enrollment marketing programs. The remaining 40% spans the broader channel mix: paid social, organic social, owned content, web, and performance marketing — providing strategic input, testing frameworks, and optimization direction that ensures the studio is always creating the right content for the right audience in the right channel. You are the person who connects insight to execution. You work closely with the Business Director on client strategy, with CRM Campaign Managers on email performance, with the Associate Creative Director on content strategy, and with the Data Analyst on measurement. Three lead SLAs anchor the partnership — cost per asset, speed to delivery, and creative effectiveness in market — and your strategic direction should be visibly improving the third. What you will be doing: CRM & Email Strategy (approx. 60%) Lead the end-to-end CRM and email marketing strategy for enrollment programs across all institutions — including lead nurture, application, enrolment, and retention journeys Define and maintain audience segmentation frameworks, personalization strategies, and lifecycle contact architectures across five healthcare education institutions Build and own the testing and optimization roadmap for email — A/B frameworks, send cadence strategies, content personalization logic, and subject line performance analysis Partner with the Data Analyst and CRM Campaign Managers to translate performance data into clear strategic recommendations, and feed those recommendations back into the next campaign cycle Maintain deep platform fluency across CRM and email technology stack; advise on platform utilization, automation opportunities, and data quality requirements Cross-Channel Strategy & Optimization (approx. 40%) Provide strategic input and optimization direction across broader channel mix — paid social, organic social, owned content, web, and performance marketing — ensuring channel strategies are coherent, audience-relevant, and aligned with institutional goals Use Share of Model to understand brand visibility in AI-generated answers, optimize AI search visibility, identify share of voice across models, and surface brand strengths and weaknesses — translating these real-time insights into strategy and content creation priorities Develop content and channel testing frameworks that allow the studio to learn faster, optimize more efficiently, and prove creative effectiveness across all formats Partner with the Associate Creative Director to translate strategic insight into creative direction — ensuring campaigns are rooted in audience understanding and channel intelligence Lead brand and audience insight work for the institutions: analyze conversations, sentiments, audience behavior, and content resonance; identify barriers, motivators, and engagement triggers to prioritize messaging and approach opportunities Monitor competitor positioning, category trends, and audience signals across higher education to inform ongoing strategic recommendations Contribute to QBR preparation alongside the Business Director, bringing strategic performance narrative and forward-looking channel recommendations to senior client stakeholders Account-Wide Strategic Leadership Serve as the studio's primary strategic voice — connecting client ambitions to studio capability, and ensuring every workstream has a clear, insight-driven strategic foundation Work across the studio's full team to ensure strategy is embedded in briefing, production, and review — not just in planning documents Develop optimization frameworks that the whole studio can use from creative testing protocols to content scoring via Pencil's performance intelligence What you need to be great in this role: Proven experience in a senior strategy, planning, or integrated marketing role — with a track record of leading strategy across multiple channels, not just one Deep expertise in CRM, email marketing strategy, and lifecycle planning in a complex, multi-program environment; experience with enterprise CRM platforms (Salesforce Marketing Cloud, HubSpot, Marketo, or equivalent) is essential Strong working knowledge of paid social, organic social, owned content, and/or performance marketing channels — with the ability to develop testing and optimization frameworks across the mix Strong analytical capability: comfortable with performance data, attribution modelling, A/B testing analysis, and translating insight into clear strategic direction Experience working with data and analytics teams to build measurement frameworks and performance dashboards Experience using AI tools to accelerate research, audience insight, content strategy, and campaign planning — with rigorous human judgment applied to all outputs Ability to leverage Pencil's direct connection to live ad accounts — pulling creative performance data back into the production workflow in real time — with every asset scored, tracked, and fed back into the next brief Strategic command of the studio's three core platforms: OMG, Pencil, and Share of Model Ability to set AI-informed quality standards and testing frameworks that the broader studio can adopt Compensation: Base salary range: $127,500.00 to $142,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications.

🏢 Summary: Lead end-to-end CRM and email marketing strategy for a healthcare education institution, driving audience segmentation, personalization, and optimization across enrollment journeys. Oversee testing frameworks and performance analysis while providing strategic direction across paid, social, owned, and AI-driven channels. Act as the strategic lead connecting data, creative, and channel performance to improve content effectiveness and commercial outcomes. 🗂️ Requirements: Proven senior-level experience in strategy, planning, or integrated marketing, Deep expertise in CRM and email marketing strategy in complex, multi-program environments, Hands-on experience with enterprise CRM platforms (e.g. Salesforce Marketing Cloud, HubSpot, Marketo), Strong knowledge of paid social, organic social, owned content, and performance marketing, Experience building testing and optimization frameworks (A/B testing, lifecycle journeys), Strong analytical skills including attribution modelling and performance analysis, Experience working with data teams to build measurement frameworks and dashboards, Ability to use AI tools for research, insight generation, and campaign planning, Strategic use of OMG, Pencil, and Share of Model platforms 📃 Skills: CRM, Email, Salesforce, HubSpot, Marketo, A/B, Attribution, Analytics, Dashboards, PaidSocial, PerformanceMarketing, AI, OMG, Pencil, ShareofModel 🏢 Description: Role: Strategy Lead Location: Baltimore, Maryland The Opportunity: This is an opportunity to join OLIVER's dedicated in-house studio embedded with a leading healthcare education institution as Strategy Lead — the strategic intelligence function for a fully integrated creative production studio serving 100,000+ enrolled students across a large, multi-brand portfolio of students, professionals, and enterprise audiences across the healthcare education sector. The constraint on the next phase of growth is not lack of strategy — it is content velocity, content relevance, and the ability to test and personalize at scale. Your role is to make sure the studio is always working from the sharpest possible strategic foundation, turning audience insight, channel performance, and market intelligence into clear direction for creative and CRM execution. Based in Baltimore you will lead the end-to-end strategy for email and CRM program — the studio's most commercially critical workstream — while also providing strategic input and optimization direction across paid, social, owned, and emerging channels. This is supported by a platform architecture where OMG organizes and orchestrates the work; Pencil is where the work gets created and optimized and Share of Model is how our client will stay one step ahead in AI-driven discovery. You will be one of the primary users of all three. About the role: The Strategy Lead is the strategic backbone of the OLIVER studio. Approximately 60% of your focus sits on CRM and email — owning the strategy, audience architecture, and optimization roadmap for institution enrollment marketing programs. The remaining 40% spans the broader channel mix: paid social, organic social, owned content, web, and performance marketing — providing strategic input, testing frameworks, and optimization direction that ensures the studio is always creating the right content for the right audience in the right channel. You are the person who connects insight to execution. You work closely with the Business Director on client strategy, with CRM Campaign Managers on email performance, with the Associate Creative Director on content strategy, and with the Data Analyst on measurement. Three lead SLAs anchor the partnership — cost per asset, speed to delivery, and creative effectiveness in market — and your strategic direction should be visibly improving the third. What you will be doing: CRM & Email Strategy (approx. 60%) - Lead the end-to-end CRM and email marketing strategy for enrollment programs across all institutions — including lead nurture, application, enrolment, and retention journeys - Define and maintain audience segmentation frameworks, personalization strategies, and lifecycle contact architectures across five healthcare education institutions - Build and own the testing and optimization roadmap for email — A/B frameworks, send cadence strategies, content personalization logic, and subject line performance analysis - Partner with the Data Analyst and CRM Campaign Managers to translate performance data into clear strategic recommendations, and feed those recommendations back into the next campaign cycle - Maintain deep platform fluency across CRM and email technology stack; advise on platform utilization, automation opportunities, and data quality requirements Cross-Channel Strategy & Optimization (approx. 40%) - Provide strategic input and optimization direction across broader channel mix — paid social, organic social, owned content, web, and performance marketing - Use Share of Model to understand brand visibility in AI-generated answers, optimize AI search visibility, identify share of voice across models, and surface brand strengths and weaknesses - Develop content and channel testing frameworks to optimize creative effectiveness across formats - Partner with the Associate Creative Director to translate strategic insight into creative direction - Lead brand and audience insight work: analyze conversations, sentiments, audience behavior, and content resonance to prioritize messaging and approach opportunities - Monitor competitor positioning, category trends, and audience signals to inform ongoing strategic recommendations - Contribute to QBR preparation, bringing strategic performance narrative and forward-looking channel recommendations to senior stakeholders Account-Wide Strategic Leadership - Serve as the studio's primary strategic voice, connecting client ambitions to studio capability - Ensure strategy is embedded in briefing, production, and review processes - Develop optimization frameworks including creative testing protocols and content scoring via Pencil's performance intelligence What you need to be great in this role: - Proven experience in a senior strategy, planning, or integrated marketing role - Deep expertise in CRM, email marketing strategy, and lifecycle planning in a complex, multi-program environment - Experience with enterprise CRM platforms (Salesforce Marketing Cloud, HubSpot, Marketo, or equivalent) - Strong working knowledge of paid social, organic social, owned content, and performance marketing channels - Strong analytical capability including performance data interpretation, attribution modelling, and A/B testing analysis - Experience building measurement frameworks and performance dashboards with data teams - Experience using AI tools to accelerate research, audience insight, content strategy, and campaign planning - Ability to leverage Pencil's connection to live ad accounts to pull creative performance data into production workflows - Ability to set AI-informed quality standards and testing frameworks Compensation: The base salary for this position ranges from $127,500.00 to $142,500.00. Individual compensation varies based on job-related factors including location, business needs, level of responsibility, experience, and qualifications. The range listed is one component of the total compensation package.

🏢 Summary: Senior individual contributor role owning the end-to-end design, administration, and optimisation of a global go-to-market commissions program within a SaaS environment. Responsible for building commission plans from scratch, implementing tooling, ensuring accurate payouts, and using data and AI to drive scalable, high-impact compensation strategy. High visibility role partnering with sales, finance, revenue operations, and payroll leadership. 🗂️ Requirements: 7+ years experience in go-to-market or sales commissions, Experience designing and building commission plans from scratch, Background in software or SaaS business environment, Strong analytical and data modelling skills, Experience working with large datasets, Ability to administer commission calculations and payout processes, Experience collaborating with sales, finance, revenue operations, and payroll stakeholders, Proficiency and active use of AI tools to automate workflows 📃 Skills: Salesforce, AI, DataAnalysis, DataModelling, CompensationDesign, CommissionManagement, SaaS, PayrollSystems 🏢 Description: About ROLLER ROLLER operates globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. The platform supports operators across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers at meaningful scale. Why You'll Enjoy This Role - Build it from the ground up – a true greenfield role: design ROLLER's go-to-market commissions program from scratch, including the tooling to run it, and own it end to end. - High-visibility partnerships – work closely with senior sales, finance, and revenue operations leaders, influencing how the go-to-market organisation is motivated. - Genuine breadth – own commissions across new sales, renewals, expansion, and solutions engineering. - Blend strategy with hands-on analysis, with scope to broaden into wider compensation (bonus, equity, and benefits) as ROLLER scales. Why This Role Matters Go-to-market commissions have evolved into a dedicated function as sales, renewals, expansion, and solutions engineering have scaled. This role owns the program end to end: building, administering, and optimising commission plans while ensuring accurate and timely payments each cycle. The position sits within People & Culture and reports to the Senior P&C Business Partner, partnering closely with the CRO, VPs of Sales and Solutions Engineering, Finance, and payroll. What You'll Do Plan design & administration - Design and refine go-to-market commission plans across sales, renewals, expansion, and solutions engineering. - Generate and distribute compensation agreements for signature. - Calculate payouts accurately and partner with payroll to ensure timely and correct payments (currently quarterly). - Establish and maintain controls, systems, and governance to keep the program accurate and auditable. Analysis, strategy & tooling - Track attainment, quota achievement, and performance against targets. - Identify unintended plan behaviours and recommend adjustments to targets and mechanics. - Recommend and implement appropriate commissions or sales compensation tooling (currently managed via Salesforce). - Use data to evolve plan structures as the business grows. - Design scalable workflows, leveraging AI to reduce manual work. About You - High appetite for Technology and AI, with experience using AI tools to automate repetitive tasks. - 7+ years of experience in go-to-market or sales commissions. - Software/SaaS background with understanding of compensation structures in a software business. - Experience building commission plans from the ground up. - Strong analytical and modelling skills with confidence handling large datasets. - Hands-on operator with strong stakeholder management across sales, finance, revenue operations, payroll, and executive leadership. - Tertiary qualification in business, finance, or related discipline (preferred). - Interest in expanding into broader compensation areas including bonus, short-term incentives, equity, and benefits. Perks - Work on a category-leading product in a high-growth industry. - ROLLER Recharge days to celebrate milestones. - Participation in company-wide initiatives, events, and social activities. - Team Member Assistance Program supporting health and wellbeing. - 16 weeks paid parental leave for primary carers and 4 weeks for secondary carers. - Individual learning and development budget and career growth opportunities.

🏢 Summary: Senior individual contributor role owning the end-to-end design, administration, analysis, and tooling of a global go-to-market commissions program within a SaaS environment. The position combines strategic plan design with hands-on data analysis, payout calculation, and system implementation, partnering closely with sales, finance, revenue operations, and payroll leaders. It is a greenfield opportunity to build scalable commission processes and tooling, leveraging AI and data to optimize performance and accuracy. 🗂️ Requirements: 7+ years experience in go-to-market or sales commissions, Experience designing commission plans from scratch, Background in software or SaaS business environments, Strong analytical and data modelling skills, Experience working with large datasets, Ability to calculate and administer commission payouts accurately, Experience collaborating with sales, finance, revenue operations, and payroll stakeholders, Proficiency using AI tools to automate workflows, Experience with Salesforce-based commission processes 📃 Skills: Salesforce, AI, Data, Modelling, Analytics, SaaS, Payroll, Compensation, Automation 🏢 Description: About the Role Go-to-market commissions have outgrown being a side-of-desk task. As sales, renewals, expansion, and solutions engineering motions have scaled, designing plans, administering them, and analysing their effectiveness has become a full-time responsibility. This role owns the commissions program end to end: building it, running it, and ensuring every representative is paid accurately and on time each cycle. Over time, there is scope to expand into broader compensation areas including bonus, short-term incentives, equity, and benefits. This is a hands-on, senior individual-contributor role within People & Culture, reporting to the Senior P&C Business Partner and partnering closely with the CRO, VPs of Sales and Solutions Engineering, Finance, and payroll. Why This Role Matters Go-to-market commissions require a dedicated owner to design effective plans, administer them accurately, and analyse performance impact as the organisation scales. The role ensures strong governance, auditability, and alignment between incentives and business outcomes. What You’ll Do Plan Design & Administration - Own the design and ongoing refinement of commission plans across sales, renewals, expansion, and solutions engineering - Generate and distribute compensation agreements for signature - Accurately calculate payouts and partner with payroll to ensure correct and timely payments (currently quarterly) - Establish and maintain controls, systems, and operating rhythms to keep the program governed, accurate, and auditable Analysis, Strategy & Tooling - Track attainment, quota achievement, and target performance to measure plan effectiveness - Identify unintended behaviours driven by plans and recommend adjustments to targets and mechanics - Recommend and implement appropriate commissions and sales compensation tooling (currently managed through Salesforce without a dedicated tool) - Use data to recommend structural plan changes as the business evolves - Design scalable processes and workflows, leveraging AI to reduce manual, repetitive work About You - Around 7+ years of experience in go-to-market or sales commissions - Experience in a software/SaaS environment with understanding of compensation structures - Experience building commission plans from the ground up - Blend of strategic thinking and hands-on analytical execution - Strong analytical and modelling skills with confidence working across large datasets - Detail-oriented, hands-on operator with strong stakeholder management and communication skills - Comfortable leveraging AI tools to automate work and improve efficiency - Tertiary qualification in business, finance, or related discipline (preferred) - Interest in expanding into broader compensation areas over time Perks & Benefits - Work on a category-leading product in a high-growth industry - Recharge days tied to company goal achievement - Team-led initiatives, events, and social activities - Team member assistance program supporting health and wellbeing - 16 weeks paid parental leave for primary carers and 4 weeks for secondary carers - Individual learning and development budget - Genuine career growth opportunities as the organisation scales

🏢 Summary: Graphic Designer role focused on creating high-quality visual assets for major theatrical releases and streaming content, including digital campaigns, print, merchandise, and brand systems. The position involves collaborating with creative teams to build and maintain cohesive visual brands across multiple projects while meeting tight deadlines. This is a full-time role requiring strong execution across digital and print media. 🗂️ Requirements: 2-5 years professional graphic design experience, 1-2 years agency or diverse workload experience, Strong portfolio in print, digital advertising, and brand guides, Expert proficiency in Photoshop, Illustrator, and InDesign, Experience designing digital marketing and large-scale print assets, Ability to manage multiple projects and meet tight deadlines, Bachelor’s degree in Graphic Design, Visual Arts, or related field (preferred), Authorized to work in the United States, Professional English proficiency 📃 Skills: Photoshop, Illustrator, InDesign, Google, Workspace, Motion, Design, Print, Branding, Digital, Advertising, Presentation 🏢 Description: Who We AreAngel is the home of stories that amplify light. Through its platform, thousands of “Angel” investors choose which titles will be created, funded, and distributed. Angel allows creators and audiences to form passionate communities around their creative projects, making the story behind the story as important as the final project itself. Some of the studio's key projects-- The Sound of Freedom and Dry Bar Comedy --have earned billions of views around the world. Learn more at Angel.comWe’re looking for passionate team members who want to build world-class products that will reshape media over the coming decades. Learn more about:Our North StarCompany StrategyTeam PrinciplesJoin us and be part of stories that amplify light.Summary/Objective: The Graphic Designer role at Angel plays a vital role in bringing our stories to life. You'll craft high-quality graphics — from campaign ads and digital banners to print, merchandise, and brand systems — for major theatrical releases and streaming content seen by audiences worldwide, all as part of a talented team that believes in the power of storytelling.Expectations at Angel Studios: Amplify light in every action. Be True, honest, noble, just, authentic, lovely, admirable, and excellent. As the owner of your outcomes, you are empowered to break down silos and coordinate with any and all people you need in order to reach your goals. You are ultimately responsible for achieving the outcomes while also using resources wisely - whether that be money, people, or time. Know your customer - it might be our viewers, investors, creators, or internal Angel Teams. Ensure you understand your customer and are providing what THEY need and not just what you want to build. Take initiative and ownership. Contributes in a way that moves the Angel mission forward and exemplifies the team qualities required for working at Angel. When faced with roadblocks, mistakes or unforeseen circumstances, consistently and proactively find creative solutions and/or break down barriers to handle the challenge or complication. (Focus is on creating/building/testing/learning/resolution rather than getting stuck and identifying or placing blame). Essential Functions: Support developing visual brands for major theatrical releases and streaming content from scratch, in collaboration with the design team and each project's filmmaker. Execute designs across multiple simultaneous film and TV projects. Ensure accurate and consistent use of brand guidelines across all design work. Design for digital marketing campaigns, brand guide development, large-scale print projects, and red carpet premiere assets. Collaborate in the creative execution of theatrical and streaming advertising campaigns. Partner with the Senior Designers, Art Director and Creative Directors to ensure all elements of a campaign — voice, design, and brand — are aligned and cohesive. Meet tight deadlines and take on last-minute projects with ease. Must attend and contribute to regularly scheduled staff meetings. Proficiency in speaking, reading and writing in the English language required. Additional language proficiency is a plus. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Competencies: Expert use of Photoshop, Illustrator, InDesign, and presentation software. Robust design portfolio with a combination of print, digital advertising, and brand guide development. Experience in motion design is a plus. Willing to receive and implement feedback. Excellent people skills, and a desire to effectively communicate both internally and externally. Ability to communicate the importance of design elements to non-designers. Eager to work outside comfort zone. An exceptional listener with excellent written and verbal communication skills. Proficiency with Google Workspace and design programs. Detail-oriented perspective and able to pick up on overlooked details. Organization and time management. Able to maintain confidentiality of information. Must be able to manage multiple assignments, set priorities, and adapt to changing conditions. Resourceful and able to problem-solve and manage tasks with ambiguity. Collaborative, positive attitude and ability to create better solutions in an individual and team environment. Ability to quickly learn new skills related to new programs. Ability to take individual ownership, execute with high energy, share context, insist on candor with positive intent. Required Education and Experience: Bachelor's degree in Graphic Design, Visual Arts, or a related field is preferred. 2-5 years of professional experience in graphic design. 1-2 years of agency experience or similar diverse workload. Minimum of two years (non school/outside of school) experience. Work environment - When in the main office, expect a comfortable, air-conditioned work environment. Team members are issued their own desks, but the office is an open, shared space and can be fast-paced and occasionally noisy. Physical demands - Must be able to stand or sit at a desk for long periods of time. Position type and expected hours of work - Regular full-time, 40 hours per week. Travel required - Out-of-state travel is not anticipated for this position. Work authorization - Must be authorized to work in the United States. Perks at Angel:- Competitive compensation- 100% company-paid medical, dental, and vision premiums for employees and dependents - Short, and Long Term Disability Insurance and Basic Life Insurance paid for employee, with option of additional AD&D insurance- Generous Paid Time Off- Health Spending Account (HSA) - 401(k) investment opportunity with employer match- Paid parental leave- Identity Theft Insurance- Pet InsuranceOther dutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.Angel is an Equal Opportunity Employer:At Angel, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.