Executive Assistant

🏢 Summary: Part-time District Data Entry Specialist responsible for same-day, high-accuracy entry of school events into GoFan HQ, including manual creation and CSV imports. The role focuses on maintaining strict data quality standards, validating event details, and coordinating with internal teams to ensure timely and error-free event publishing. This position requires strong technical proficiency with web-based tools, spreadsheets, and AI-assisted data processing. 🗂️ Requirements: Availability to work 27.5 hours per week, Monday through Friday within 9:00 AM – 5:00 PM EST window, Same-day, error-free data entry of event requests, Experience with web-based platforms, Proficiency in Google Sheets or Microsoft Excel, Ability to prepare and process CSV imports, Ability to self-review and validate data for accuracy and completeness, Experience managing and prioritizing a queue of requests, Clear written communication with internal teams 📃 Skills: GoFan, CSV, GoogleSheets, Excel, AI, ChatGPT, Claude, DataEntry, WebPlatforms 🏢 Description: We are seeking a detail-oriented and reliable District Data Entry Specialist to join our team on a part-time basis (27.5 hours per week, Monday through Friday). Shifts are 5.5 paid hours per day (plus a 30-minute unpaid lunch) and are assigned within the window of 9:00 AM - 5:00 PM EST; specific shift times may vary by assignment). This role is dedicated to accurately and promptly entering school events into GoFan HQ and via CSV imports based on incoming requests routed through our Customer Success and Support teams. Same-day entry and unwavering accuracy are the core expectations, as every event directly impacts school revenue, performance, and how schools are perceived within their communities. The Outcomes You’ll Deliver • Same-Day, Accurate Event Entry: Every event request received through Customer Success and Support is entered in GoFan HQ or processed via CSV import the same business day, fully reflecting each school’s specifications without error. • High-Quality Data Standards: Event records are consistently complete, correctly formatted, and self-reviewed before submission, minimizing downstream errors that affect ticketing availability, school revenue, or a school’s standing in their community. • Organized Request Management: Incoming event requests are tracked and processed systematically so no request is missed, duplicated, or left unresolved. • Proactive Issue Resolution: Unclear or incomplete request details are flagged immediately to the appropriate Customer Success or Support team member so issues are resolved without delaying entry. In this role, you can expect to Event Entry: • Create events manually in GoFan HQ based on specifications provided by schools via Customer Success and Support teams. • Process bulk event uploads via CSV import when applicable. • Validate all event details (dates, times, sport or activity type, ticketing structure, pricing, and event name) against school requirements prior to submission. • Correct and resubmit entries promptly based on feedback from internal teams. Quality Assurance: • Self-review every entry for completeness and accuracy before finalizing. • Adhere to established data entry standards and formatting guidelines. • Identify and resolve discrepancies or gaps in request information before proceeding with entry. Request Coordination: • Monitor and manage an ongoing queue of incoming event entry requests throughout the workday. • Communicate promptly with Customer Success and Support teams when requests are unclear or missing required details. • Prioritize same-day processing to ensure school events are live when needed. Tracking and Accountability: • Maintain a daily log of completed entries and open requests. • Proactively surface any backlog risks or volume spikes to your supervisor. To thrive in this role, you have Attention to Detail: • Exceptional accuracy in data entry with a zero-tolerance mindset for errors that impact school revenue or community events. • Consistent quality and care even across high-volume, repetitive tasks. Organizational Skills: • Ability to manage a queue of incoming requests and process them in a timely, systematic manner. • Self-directed with strong time management skills to work independently within a defined part-time schedule. Technical Proficiency: • Comfortable working in web-based platforms; prior experience with GoFan HQ or similar event management tools is a plus. • Familiarity with CSV file preparation and data import processes preferred. • Proficiency in Google Sheets or Microsoft Excel for organizing and formatting data. • Comfort using AI tools (e.g., ChatGPT, Claude, or similar) to efficiently interpret and process complex or inconsistently formatted schedules arriving from schools. Communication Skills: • Clear, timely written communication with internal teams when clarification is needed on a request. • Comfort asking questions rather than making assumptions, because accuracy always comes first. Why You'll Love Working Here Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions. This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve. Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team. The Benefits We Offer • Multiple medical insurance plans to choose from • Dental, vision, life and disability insurance • Employee Emergency Fund • Company equity (stock options) • Open PTO policy • 401K plan with company match • Hybrid/flexible work environment Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.

🏢 Summary: Executive Assistant supporting the CFO (primary) and CEO (secondary) in a high-growth technology environment, focused on executive operations, financial reporting coordination, board and investor logistics, and cross-functional alignment. The role centers on optimizing executive effectiveness through calendar, communication, financial cycle, and project management support. It involves close collaboration with Finance, Accounting, BizOps, and executive stakeholders to ensure rigorous operational execution. 🗂️ Requirements: 7+ years executive support experience for CFO, CEO, or C-level executive, Experience managing complex investor, board, or M&A calendars, Experience coordinating financial reporting cycles and executive materials, Proven ability to handle confidential financial and strategic information, Advanced calendar, inbox, travel, and logistics management, Experience supporting cross-functional finance and executive teams, Ability to manage multiple workstreams and shifting priorities, Proficiency with Google Workspace, Slack, Navan, expense systems, and project management tools 📃 Skills: GoogleWorkspace, Slack, Navan, Spreadsheets, Presentations, FinancialReporting, ExpenseManagement, ProjectManagement, OKRs 🏢 Description: About the Role We are looking for an exceptional Executive Assistant to partner directly with our CFO and CEO and help maximize the effectiveness, focus, and impact of both executive offices. This role is primarily CFO-facing, with the majority of day-to-day work driven by the CFO and related teams, while also providing essential calendar and communication support to the CEO. This role goes beyond calendar management. The Executive Assistant will bring structure and precision to a fast-moving executive environment, supporting investor relationships, financial reporting cycles, M&A coordination, and cross-functional operations across Finance & Strategy, Accounting, BizOps, and Analytics teams. What You'll Do CFO Support & Operations (Primary) - Own and proactively manage the CFO's calendar across daily, weekly, monthly, and quarterly planning horizons. - Manage complex domestic and international travel, including itineraries and contingency planning. - Handle expense reporting, approvals, and administrative workflows. - Support confidential and personal requests with discretion. - Provide operational assistance to Finance & Strategy, Accounting, Analytics, and BizOps teams. - Identify delegation opportunities and improve executive leverage. CEO Support (Secondary) - Monitor and maintain the CEO's calendar, protecting focus time and resolving conflicts. - Oversee inbox triage, flagging high-priority communications. - Draft responses or summaries as needed. - Partner with the Chief of Staff on priorities and meeting cadence. - Ensure preparation for upcoming commitments. Board & External Meeting Coordination - Coordinate logistics for board prep meetings, investor calls, and strategic external meetings. - Support preparation and distribution of board materials and pre-reads. - Track follow-ups and action items from board and investor meetings. - Maintain distribution lists and communication processes. Finance Team & Project Coordination - Gather and coordinate monthly and quarterly financial reporting materials. - Organize Finance leadership meetings and business reviews. - Track deliverables and deadlines across the Finance organization. - Assist with executive presentations, spreadsheets, and financial memos. - Partner with BizOps, FP&A, and Accounting to maintain visibility into OKRs and priorities. Core Team Support & Accountability - Support executive staff operating cadence and action tracking. - Create visibility into executive OKRs and commitments. - Document decisions and ensure follow-through. CFO Offsites & Team Events - Plan and execute CFO offsites and Finance team events. - Coordinate logistics, agendas, communications, and follow-ups. - Manage contractors and vendors as needed. What You Bring - 7+ years of executive support experience, ideally in a high-growth technology company. - Experience managing investor, board, or M&A scheduling. - Outstanding written and verbal communication skills. - Proven discretion with sensitive financial and strategic information. - Exceptional calendar, inbox, travel, and logistics management skills. - Strong cross-functional stakeholder management abilities. - High ownership mindset with strong attention to detail. - Experience with Google Workspace, Slack, Navan, expense systems, and project management tools. - Familiarity with financial reporting cycles or finance/accounting environments preferred. Benefits Additional benefits may include equity, company bonus eligibility, 401(k) plan, paid holidays, flexible PTO, parental leave, employee assistance and wellbeing benefits, global travel coverage, life/AD&D/STD/LTD insurance, FSA/HSA, and medical, dental, and vision coverage. Pay Range Tier 1 Pay Range (San Francisco, New York City, Seattle): $159,000—$198,700 USD Tier 2 Pay Range (All other US Locations): $138,200—$172,700 USD

🏢 Summary: Leadership role responsible for defining strategy and delivering a unified CRM by integrating messaging automation, AI chatbots, and sales pipeline tools into a single growth platform. Combines hands-on product execution with team leadership to drive client acquisition, retention, and lifecycle optimization. Focused on building and scaling AI-enabled growth solutions within a fitness and wellness ecosystem. 🗂️ Requirements: 7+ years experience in product management, 3+ years experience managing Senior Product Managers, Proven track record of building and scaling products from 0 to 1, Experience delivering CRM or marketing automation platforms, Experience integrating Generative AI into products, Strong understanding of client growth funnels and marketing systems, Experience working with cross-functional product and GTM teams 📃 Skills: CRM, AI, GenerativeAI, Automation, Chatbots, SaaS, ProductManagement, MarketingSystems, SalesPipeline, APIs 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Team The fitness and wellness industry is built on consistency and transformation, but it's challenged by high churn due to seasonality and the ebb and flow of human motivation. At Playlist, we are building the "Motivation Engine" for this industry. Our goal is to help businesses seamlessly attract new clients, convert them through high-value trials, and turn them into lifelong advocates. We are looking for a Group Product Manager to lead the charge in evolving our current point solutions - messaging automation, AI chatbots, and sales pipeline tools - into a single, unified, world-class CRM. The Role and Responsibilities This is a player-coach position designed for a leader who loves the craft of product management as much as the art of people leadership. You will be responsible for both the high-level strategy of our growth ecosystem and the hands-on execution of our next-generation CRM. Team Leadership (Coach): Lead, inspire, and mentor a team of 3 Product Managers. You will hold a high bar, help them think bigger, push their creative boundaries, and navigate complex product challenges to improve our existing automation and sales tools. Product Execution (Player): Directly lead a dedicated squad to envision, build, and launch a unified CRM. You'll take three separate solutions and weave them into a seamless experience that drives client retention. GTM Collaboration: Partner closely with Go-To-Market teams to package, price, and position the CRM solution for maximum market impact. Cross-Functional Integration: Work with other product and platform teams to ensure the CRM is deeply integrated into the broader Playlist ecosystem, creating a frictionless experience for both business owners and their clients. Who You Are An Experienced Builder: 7+ years of experience as a hands-on PM, with a proven track record of shipping impactful products from 0 to 1 and scaling them. A Proven Leader: At least 3 years of experience managing Senior PMs. You know how to grow talent, delegate effectively, and maintain a high bar for excellence. A Growth Expert: Deep understanding of client growth lifecycles and marketing systems. You understand the "leaky bucket" problem and have diverse examples of how you have creatively improved the funnel (or built tools/platforms to enable) within successful Consumer or B2B companies. A Clear Thinker and Collaborator: You can analyze complex situations, generate nuanced strategic plans, and think end-to-end—from customer opportunity to product design and architecture to distribution and revenue. You have excellent written and verbal communication, and operate collaboratively. AI-Forward (Plus): Hands-on experience integrating Generative AI into products to solve real-world user problems. Pay Transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $175,000 to 210,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Backend Engineer role focused on building and maintaining scalable, high-performance SaaS systems that power real-world wellness experiences. The position involves designing APIs, leading microservices architecture decisions, and collaborating cross-functionally to deliver reliable, observable, and well-tested solutions. You will drive engineering best practices while mentoring others and contributing to a scalable AWS-based environment. 🗂️ Requirements: 5+ years experience developing large-scale SaaS applications, Strong proficiency in .NET and C#, Experience with Python, Java, or Kotlin, Experience designing APIs, Hands-on experience with microservices architecture, Strong knowledge of SQL and relational databases, Experience with AWS cloud services, Experience with observability and monitoring tools, Solid understanding of software development lifecycle and Agile practices 📃 Skills: .NET, C#, Python, Java, Kotlin, JavaScript, TypeScript, React, AWS, ECS, SQS, RDS, SQL, Microservices, NewRelic, Kibana 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: Build and maintain performant backend systems and applications that drive real-world experiences Partner with Product, Design, and QA to bring features to life from ideation through deployment, always iterating with the end-user in mind. Champion engineering best practices—automated testing, peer reviews, observability, and elegant design Lead and influence architecture decisions that prioritize scalability and simplicity Seek feedback, iterate fast, and balance innovation with reliability Approach development with empathy—understanding how your work supports both our partners and their communities Mentor others and help foster a collaborative, inclusive engineering culture Experience You Bring You care about writing great code and solving the right problems. You're energized by big-picture thinking and grounded in delivering value with clarity and care. 5+ years Senior-level experience developing large-scale SaaS applications Proficiency with .NET, C#, Python, AWS, Java, Kotlin, Javascript, etc. Experience designing APIs and working with microservice architecture Familiarity with observability tools like New Relic or Kibana Deep understanding of SQL and relational databases Agile mindset and strong grasp of software development lifecycle practices Ability to navigate complexity, assess tradeoffs, and execute with confidence Excellent communicator who brings others along and helps ideas stick Technologies you'll be working with Languages: .NET, C#, Kotlin, Java, JavaScript, TypeScript, Python, React AWS (ECS, SQS, RDS) Architecture: Microservices Monitoring: New Relic, Kibana Databases: SQL and relational data modeling It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $151,000 to $201,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior backend engineering role focused on building and scaling large SaaS systems that power real-world wellness experiences. The position involves designing APIs, leading microservices architecture decisions, and delivering high-quality, observable, and reliable cloud-based solutions. You will collaborate cross-functionally while mentoring engineers and driving engineering best practices. 🗂️ Requirements: 5+ years experience developing large-scale SaaS applications, Strong proficiency in .NET and C#, Experience designing APIs, Experience with microservices architecture, Experience with AWS cloud services, Experience with SQL and relational databases, Familiarity with observability and monitoring tools, Understanding of software development lifecycle and Agile practices 📃 Skills: .NET, C#, Python, Java, Kotlin, JavaScript, TypeScript, React, AWS, ECS, SQS, RDS, SQL, Microservices, NewRelic, Kibana 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.The Role You'll Play: Build and maintain performant backend systems and applications that drive real-world experiences Partner with Product, Design, and QA to bring features to life from ideation through deployment, always iterating with the end-user in mind. Champion engineering best practices—automated testing, peer reviews, observability, and elegant design Lead and influence architecture decisions that prioritize scalability and simplicity Seek feedback, iterate fast, and balance innovation with reliability Approach development with empathy—understanding how your work supports both our partners and their communities Mentor others and help foster a collaborative, inclusive engineering culture Experience You Bring You care about writing great code and solving the right problems. You're energized by big-picture thinking and grounded in delivering value with clarity and care. 5+ years Senior-level experience developing large-scale SaaS applications Proficiency with .NET, C#, Python, AWS, Java, Kotlin, Javascript, etc. Experience designing APIs and working with microservice architecture Familiarity with observability tools like New Relic or Kibana Deep understanding of SQL and relational databases Agile mindset and strong grasp of software development lifecycle practices Ability to navigate complexity, assess tradeoffs, and execute with confidence Excellent communicator who brings others along and helps ideas stick Technologies you'll be working with Languages: .NET, C#, Kotlin, Java, JavaScript, TypeScript, Python, React AWS (ECS, SQS, RDS) Architecture: Microservices Monitoring: New Relic, Kibana Databases: SQL and relational data modeling It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.The base salary range for this position in the United States is $151,000 to $201,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

🏢 Summary: Senior Product Designer role focused on translating complex B2B wellness platforms into intuitive, polished user experiences. The position drives product vision, strategic design initiatives, and cross-functional alignment to deliver scalable, high-quality solutions. The role emphasizes strong product thinking, prototyping, and data-informed design to support business growth and user impact. 🗂️ Requirements: 5+ years product design experience, Experience designing complex B2B platforms, Ability to create product vision and strategic design direction, Experience collaborating with product and engineering teams, Proficiency in prototyping and presenting design concepts, Experience translating business goals into user-centered solutions, Ability to analyze qualitative and quantitative data, Experience building scalable design frameworks 📃 Skills: UX, UI, Prototyping, Figma, Research, Analytics, B2B, DesignSystems, Wireframing, Storytelling 🏢 Description: At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.About the Team Mindbody is a leading global platform empowering fitness, beauty, and wellness businesses to grow, operate seamlessly, and deliver exceptional client experiences. Founded over 25 years ago, Mindbody was the first software product built specifically for the wellness industry. Today, we support businesses of all sizes - from independent studios to global brands such as Orange Theory Fitness, Drybar, SoulCycle, Burn Boot Camp, and many more. About the Role This role is ideal for a seasoned individual contributor who excels at translating complex B2B platforms into intuitive, polished experiences. You bring a proactive mindset and an exceptional attention to detail, ensuring that even the most intricate systems feel clear, elegant, and human. You've driven strategic initiatives before and know when to zoom out to shape vision—and when to zoom in to refine the craft and ship with confidence. Your work will directly support wellness businesses that help people live healthier lives, making the impact of great design both meaningful and measurable. What you'll do Identify strategic opportunities where design can drive business growth and inspire new product directions. Anticipate future needs and create compelling product visions that align design, product, engineering, and leadership. Share work regularly with leaders and cross-functional partners, incorporating feedback quickly and thoughtfully. Champion excellence in craft and product thinking, setting a high bar for quality across the organization. Communicate ideas through polished prototypes, clear narratives, and strong storytelling. Build resilient, scalable frameworks that elevate design quality and consistency across the entire product. Who you are You have 5+ years of product design experience. You balance ambitious vision with staged, thoughtful rollouts. You see product and design leadership as intertwined and embrace opportunities to lead cross-functional teams through ambiguity. You thrive on complexity and love diving into broad, deep problem spaces. You excel at working independently to turn ambiguous, cross-functional problems into clear, cohesive visions. You translate business objectives into customer-centered design opportunities. You're a strong product thinker who forms rigorous hypotheses, influences team understanding, and spots new opportunities. You analyze qualitative and quantitative insights and turn them into actionable recommendations. You're excited about creating experiences that reduce friction for small and growing businesses so they can focus on what matters—transforming people's well-being. Pay transparency It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. The base salary range for this position in the United States is $140k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans. Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.