Head of Strategy

🏢 Summary: Senior leadership role leading enterprise-wide transformation in a Life Sciences environment, driving convergence of technology, process optimization, and regulatory-compliant digital adoption. Responsible for designing and executing multi-year transformation programs that enhance operational agility, innovation, and data-driven decision-making. Oversees establishment of a Transformation Management Office and alignment of IT, R&D, Clinical, and Finance functions. 🗂️ Requirements: Direct experience in Life Sciences industry, Deep knowledge of GxP, CSV, and Quality Systems, 10–12+ years leading large-scale transformation programs, Experience managing multi-year global transformation initiatives, Strong expertise in Change Management methodologies, Experience aligning IT, Finance, R&D, and Clinical operations, Experience operating within regulated environments 📃 Skills: GxP, CSV, QualitySystems, ChangeManagement, Transformation, Digital, Data, ProcessOptimization, Regulatory, IT, R&D, Clinical, Finance, Governance, TMO 🏢 Description: Summary: The Head of Transformation is a senior leadership role responsible for driving large-scale organizational change and operational excellence. This role focuses on the convergence of technology, process optimization, and cultural shifts to ensure the organization remains agile and competitive. You will lead the "big picture" initiatives that redefine how the company operates, innovates, and delivers value to patients in an increasingly digital world. Key Requirements: Direct professional experience within the Life Science industry , with a deep understanding of how regulatory requirements (GxP, CSV, and Quality Systems) impact business process transformation and digital adoption. Minimum of 10-12 years of professional experience, with a proven track record of leading complex, multi-year transformation programs in large, global organizations. Strong background in Change Management methodologies and the ability to navigate the unique cultural nuances of scientific, medical, and technical professional environments. Demonstrated ability to align IT, Finance, R&D, and Clinical operations toward a single, cohesive strategic vision. Exceptional English communication and storytelling skills, essential for gaining executive buy-in and motivating global teams through periods of significant change. Main Responsibilities: Design and lead the overarching transformation roadmap, ensuring all initiatives are prioritized based on their impact on scientific innovation and operational agility. Bridge silos between departments to create seamless, end-to-end business processes that leverage modern technology and data-driven insights. Establish a Transformation Management Office (TMO) to track progress, manage global budgets, and ensure the realization of expected business benefits. Act as a senior advisor to the Executive Leadership Team on emerging industry trends and the organizational capabilities required to address them. Lead organizational design and cultural change initiatives to ensure the company remains agile and receptive to new ways of working within a regulated landscape.

🏢 Summary: Strategic IT leadership role acting as the main interface between business units and IT within the Life Sciences domain, translating business strategies into technology roadmaps and digital initiatives. The position focuses on aligning IT investments with regulatory, clinical, and laboratory requirements to drive measurable business value and ROI. It requires strong expertise in regulated environments and life science systems to ensure compliant and impactful technology solutions. 🗂️ Requirements: Extensive experience in Life Sciences industry, Deep understanding of pharmaceutical value chain, Knowledge of GxP and CSV regulations, Proven experience in IT Business Partnering or Relationship Management, Experience bridging IT and scientific stakeholders, Strong knowledge of digital systems in Life Sciences, Experience with clinical or laboratory systems, Ability to develop IT roadmaps aligned with business strategy, Experience building ROI-driven business cases, Fluent English 📃 Skills: LIMS, CTMS, EDC, GxP, CSV, ITIL, ROI, Roadmapping, StakeholderManagement, DigitalTransformation 🏢 Description: Principal IT Business Partnering Lead Summary: The Principal IT Business Partnering Lead acts as the primary strategic interface between the IT organization and key business functions (such as R&D, Clinical, or Quality). This role is responsible for understanding business strategies and translating them into technology roadmaps. You will ensure that IT investments deliver maximum value and support the complex scientific and operational goals of the organization. Key Requirements: Extensive experience in the Life Science industry , with a deep understanding of the pharmaceutical value chain and the regulatory impact on technology solutions (GxP, CSV). Proven track record in a Business Partnering or Relationship Management role, successfully bridging the gap between technical IT teams and non-technical scientific stakeholders. Strong knowledge of the digital landscape in Life Sciences, including experience with LIMS, CTMS, EDC, or similar clinical and laboratory systems. Exceptional negotiation and influencing skills, with the ability to manage expectations and drive consensus among senior leadership. Fluent in English, with excellent presentation skills and the ability to articulate complex business cases to global stakeholders. Main Responsibilities: Serve as the strategic point of contact for business leaders to identify technology needs and opportunities for digital transformation. Develop and maintain multi-year IT investment roadmaps that align with the specific needs of the Life Science business units. Advocate for business requirements within the IT organization to ensure that delivered solutions are fit-for-purpose and compliant. Lead the creation of robust business cases, ensuring that all IT initiatives demonstrate a clear Return on Investment (ROI) and impact on patient outcomes. Monitor industry trends and emerging technologies in the Life Science space to proactively propose innovative solutions for business challenges.

🏢 Summary: Senior finance leadership role responsible for building and scaling financial infrastructure in a high-growth healthcare services organization. The position owns budgeting, forecasting, reporting, compliance, and financial operations while partnering with executive leadership to support expansion and investment readiness. This role combines strategic financial planning with hands-on operational execution in a regulated healthcare environment. 🗂️ Requirements: Minimum 8+ years of progressive experience in finance or accounting, Proven leadership experience in budgeting, forecasting, and financial operations, Strong knowledge of financial controls, reporting, and performance management, Bachelor's degree in Finance, Accounting, Economics, or related field, Ability to operate strategically and tactically in a high-growth environment 📃 Skills: Budgeting, Forecasting, FinancialModeling, FinancialReporting, Accounting, Compliance, Medicaid, KPIs, CashFlow, Audit, Governance, Fundraising, M&A 🏢 Description: About the Role The Vice President of Finance will serve as the financial leader, responsible for building and scaling the financial infrastructure needed to support rapid growth. This role is both strategic and hands-on — owning budgeting, forecasting, reporting, and financial operations while partnering closely with executive leadership to ensure financial strength, compliance, and long-term success. It requires balancing disciplined financial management with agility in a scaling healthcare environment. What You'll Do Build Financial Strategy & Leadership - Serve as a key strategic partner to the CEO and leadership team on financial planning and decision-making. - Develop long-term financial models that support growth, expansion, and operational scalability. - Provide clear insights into performance drivers, margins, and opportunities for efficiency. Oversee Budgeting, Forecasting & Reporting - Lead the annual budgeting process and ongoing forecasting cycles. - Build and maintain reporting dashboards that track KPIs, cash flow, and profitability. - Deliver accurate, timely financial reporting for leadership and board-level discussions. Strengthen Financial Operations - Oversee accounting processes, month-end close, and financial controls. - Ensure systems and workflows are scalable, efficient, and audit-ready. - Partner with operations teams to improve cost management and resource allocation. Ensure Compliance & Risk Management - Maintain compliance with healthcare-related financial regulations, Medicaid reimbursement requirements, and state/federal standards. - Support audits, payer reviews, and financial risk assessments. - Establish strong internal controls and governance practices. Support Growth & Investment Readiness - Prepare the organization for future fundraising, debt financing, or strategic partnerships. - Collaborate on investor reporting, financial diligence, and strategic transactions. - Build the financial foundation needed for expansion into new markets and service lines. Required Qualifications - Minimum 8+ years of progressive experience in finance, accounting, or related roles. - Proven leadership experience managing budgeting, forecasting, and financial operations. - Strong understanding of financial controls, reporting, and performance management. - Experience in healthcare services, home care, Medicaid-funded programs, or other regulated industries strongly preferred. - Bachelor's degree in Finance, Accounting, Economics, or related field required. - Ability to operate both strategically and tactically in a high-growth environment. Preferred Qualifications - 8+ years of experience with significant leadership responsibility. - CPA, MBA, or other advanced finance credential preferred. - Experience scaling finance functions in a start-up or growth-stage organization. - Familiarity with healthcare reimbursement models, including Medicaid PCS. - Prior experience supporting fundraising, board reporting, or M&A activity. Core Competencies - Financial Leadership: Guides organizational strategy through strong financial insight and discipline. - Operational Excellence: Builds scalable systems, processes, and controls that support growth. - Healthcare Finance Acumen: Understands the complexity of Medicaid and regulated care environments. - Strategic Partnership: Trusted advisor to leadership, translating numbers into actionable decisions. - Adaptability: Thrives in a fast-changing, start-up setting where priorities evolve quickly. - Mission Alignment: Motivated by commitment to helping seniors and adults with disabilities live safely and independently at home.

🏢 Summary: The Associate Director of Brand & Experience Strategy leads lifecycle communications and student experience design for university partners, shaping cross-channel recruitment strategies and messaging frameworks. The role combines brand, content, and UX strategy with partner-facing discovery, journey mapping, and performance analysis. It requires strong strategic execution, cross-functional collaboration, and data-driven decision-making in higher education marketing. 🗂️ Requirements: 3+ years of experience in marketing strategy, brand strategy, content strategy, engagement communications, or related field, Working understanding of cross-channel lifecycle communications and student recruitment journey, Experience leading or contributing to partner-facing strategy sessions, workshops, or discovery engagements, Ability to design and map cross-channel lifecycle communications (email, text, chat), Experience translating journey insights into actionable briefs for implementation teams, Strong analytical skills and ability to connect performance data to strategy, Excellent written and verbal communication skills, English fluency, Must reside in the United States and be legally authorized to work, Reliable high-speed internet and availability during core business hours 📃 Skills: CRM, MarketingAutomation, SEO, UX, EmailMarketing, SMS, Analytics, JourneyMapping, ContentStrategy, BrandStrategy 🏢 Description: About the Role: The Associate Director of Brand and Experience Strategy shapes how university partners engage prospective students across the full recruitment lifecycle. This role works across brand and messaging strategy, lifecycle communications, content strategy, and student experience design, pairing deep partner knowledge and cross-functional fluency. As a strategist, you will act as a consultative partner to university partners and internal teams, developing breadth across practice areas while building deeper expertise in one or more over time. You will contribute to strategic frameworks, execute against them independently, and bring strategic thinking to partner-facing work. Strategic Practice & Framework Contribution - Contribute to strategic practice areas such as event strategy, lifecycle communications, content strategy framework, messaging architecture, or UX/student experience design - Support the development, documentation, and continuous improvement of shared frameworks - Partner with cross-functional teams and subject matter experts to apply shared frameworks effectively - Maintain awareness of cross-portfolio patterns and surface insights to senior strategists - Stay current on market trends, student behavior, and higher education recruitment best practices Partner Engagement & Discovery - Develop familiarity with assigned university partners, programs, competitive landscape, and student audiences - Serve as a consistent second voice in partner relationships, providing strategic and cross-portfolio perspective - Participate in discovery engagements for new program launches and portfolio expansions - Contribute to and support facilitation of strategy sessions and workshops - Develop and deliver presentations articulating strategy and recommended tactics Lifecycle Communications & Student Experience Design - Lead the design and mapping of cross-channel lifecycle communications, including automated email and text journeys, recruitment communication cadences, chat scripts, and toolkits - Oversee journey mapping processes across recruitment and retention lifecycle - Translate journey insights into actionable briefs for implementation teams - Contribute to brand strategy, messaging frameworks, and student experience design Measurement & Visibility - Contribute to reporting on strategy performance, including content effectiveness and communication metrics - Use data and analytical reasoning to identify gaps and recommend improvements - Partner with analytics, SEO, and implementation teams to align performance data with strategic decisions Team and Organizational Contribution - Support peers and cross-functional collaborators in executing shared frameworks - Contribute to cross-functional initiatives such as campaign measurement frameworks and technology rollouts - Ensure strategic intent is maintained from discovery through implementation You have: - 3+ years of experience in marketing strategy, brand strategy, content strategy, engagement communications, or related field; higher education experience preferred - Demonstrated ability to work across multiple practice areas with depth in at least one - Working understanding of cross-channel lifecycle communications and student recruitment journey - Experience contributing to partner-facing strategy sessions, workshops, or discovery engagements - Comfort working in a matrixed environment - Excellent written and verbal communication skills - Strong analytical and problem-solving skills - English fluency Bonus Points: - Experience in brand strategy, UX, content strategy, sales enablement, or SEO - Familiarity with higher education enrollment tools and CRM or marketing automation platforms - Experience with competitive landscape analysis or program positioning - Comfort navigating ambiguity in evolving team structures Role Requirements: - Must reside in the continental United States near a major airport - Reliable high-speed internet and quiet workspace - Availability during core business hours (9 a.m. to 5 p.m.) - Legal authorization to live and work in the United States Benefits: - Work from NYC office or home office - 401(k) with company match and equity opportunities - Medical, dental, and vision insurance - Employer-paid life and disability insurance - Health Savings Account (HSA) and Flexible Spending Accounts (FSA) - Paid parental leave - 4 weeks paid vacation plus holidays and sick leave - Monthly mobile connectivity stipend - Annual education stipend - Employee assistance and wellness programs

🏢 Summary: Senior leadership role responsible for building and leading the entire quality and compliance function for pharmaceutical compounding and fulfillment operations. The position oversees regulatory compliance, inspection readiness, quality systems, QA/QC, internal audits, and supplier quality while partnering cross-functionally to establish a culture of quality and continuous improvement. This onsite role requires extensive pharmaceutical quality leadership experience and deep knowledge of USP standards and regulatory frameworks. 🗂️ Requirements: Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, Minimum 10+ years of pharmaceutical quality leadership experience, Minimum 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Strong knowledge of State Board of Pharmacy regulations, Strong knowledge of DEA compliance, Experience leading regulatory inspections, Experience developing and implementing quality systems from the ground up, Full-time onsite availability with travel between Davie, FL and Miami Gardens, FL 📃 Skills: USP795, USP797, USP800, cGMP, CAPA, Deviation, ChangeControl, RiskManagement, InternalAudit, QualityControl, QualityAssurance, BatchReview, EnvironmentalMonitoring, Microbiology, StabilityTesting, PotencyTesting, SupplierQualification, DocumentControl, Lean, SixSigma, DSCSA, FDA, DEA, NABP, OSHA 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership Serve as the senior quality leader for all quality-related functions Develop and execute the organization's quality strategy and roadmap Establish a culture of quality, accountability, compliance, and continuous improvement Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: USP <795>, USP <797>, and USP <800> State Board of Pharmacy and DEA regulations FDA guidance documents and DSCSA requirements NABP requirements, OSHA regulations, and Hazardous Drug handling requirements Maintain inspection readiness at all times Inspection Readiness Program Develop and lead a formal Inspection Readiness Program with mock inspections Lead regulatory inspections and manage corrective and preventive actions (CAPAs) Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: CAPA, Deviation, Change Control, Risk Management, and Complaint Programs Supplier Qualification, Training, and Annual Product Review Programs Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance Oversee batch record review and release Manage SOP lifecycle and governance Approve investigations and CAPAs Monitor quality trends and KPIs Review environmental monitoring and facility performance Lead product quality reviews Quality Control Build and manage QC laboratories and establish testing programs Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring Manage incoming material qualification Internal Audit Program Build an internal auditing team and develop annual audit schedules Conduct facility, process, documentation, vendor, and client audits Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality Qualify suppliers and vendors; conduct risk assessments and vendor audits Oversee quality agreements Training & Development Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams Ensure competency assessments are completed and documented Continuous Improvement & Team Building Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field Minimum 10+ years of pharmaceutical quality leadership experience Minimum 5+ years leading quality teams Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred PharmD, MS, or MBA Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) Lean Six Sigma certification Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule Full-time, 100% onsite position Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) Monday–Friday Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Senior strategic lead role owning a portfolio of high-impact client accounts and translating business objectives into integrated, full-funnel media strategies. Responsible for executive client leadership, media mix architecture, advanced measurement frameworks, and overall account health including revenue and profitability. Combines visionary strategy with operational rigor to drive measurable growth across multi-channel ecosystems. 🗂️ Requirements: 7+ years experience in media or marketing strategy, Experience leading complex multi-channel accounts with full-funnel ownership, Strong financial acumen in budget forecasting and revenue management, Experience leading executive-level client engagements, Deep understanding of attribution models, incrementality testing, and media mix modeling, Ability to translate business objectives into integrated media and data strategies, Strong organizational leadership experience, Bachelor’s degree in Marketing, Communications, Business or equivalent experience 📃 Skills: PaidSearch, Social, Programmatic, Video, CTV, YouTube, RetailMedia, MTA, MMM, Attribution, Incrementality, Analytics, Budgeting, Forecasting 🏢 Description: The Role As a Director, Client Strategy (Media Director), you are the senior strategic lead and business owner across a portfolio of high-impact client relationships. You serve as a primary lead for the client, bridging the gap between their bottom-line business objectives and integrated marketing execution, ensuring that every engagement drives measurable business growth while strengthening long-term partnerships. You are responsible for translating complex business objectives into cohesive, full-funnel marketing strategies across the integrated media ecosystem. This includes architecting the media mix, aligning measurement frameworks, guiding audience strategy, and ensuring cross-channel execution ladders back to enterprise goals. Beyond strategy development, you are accountable for overall account health—including client satisfaction, retention, revenue growth, and profitability. You serve as a trusted advisor to executive-level client stakeholders while mentoring and leading cross-functional internal teams to deliver exceptional work. This role requires a balance of visionary strategic thinking and operational rigor. Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more Compensation The anticipated annual salary for this role will range from $120,000 - $140,000. The total compensation package includes the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component paid out based on company, department, and individual performance. Bonuses are not guaranteed and eligibility requires active employment in good standing. You Will Be - Serving as the strategic lead and primary business owner across a portfolio of accounts - Designing and guiding multi-channel strategies across Paid Search, Social, Programmatic, Video, CTV, YouTube, Retail Media, and emerging platforms - Translating client KPIs, unit economics, and growth goals into structured media investment frameworks and budget allocations - Leading executive-level client engagements including QBRs, annual planning sessions, and strategic presentations - Identifying same-store growth and expansion opportunities while partnering with Business Development - Owning account health metrics including retention, revenue growth, profitability, and delivery quality - Ensuring all deliverables meet strategic standards and drive measurable impact - Partnering with Analytics teams to operationalize MTA, MMM, incrementality testing, and advanced measurement frameworks - Driving structured test-and-learn roadmaps to unlock performance gains - Acting as the connective lead between media, analytics, creative, and client leadership - Leading and mentoring channel team members - Elevating internal processes, planning rigor, and strategic storytelling standards - Staying ahead of industry trends, emerging platforms, and technology shifts You Must Have - 7+ years of experience in media, marketing strategy, or integrated client leadership - Proven experience leading complex, multi-channel accounts with full-funnel strategy ownership - Strong financial acumen, including budget forecasting, revenue management, and profitability oversight - Demonstrated ability to lead executive-level client conversations and influence senior stakeholders - Deep understanding of measurement frameworks including attribution models, incrementality testing, and media mix modeling - Experience translating business objectives into integrated media, creative, and data strategies - Exceptional communication skills - Strong organizational leadership skills - Bachelor’s degree in Marketing, Communications, Business, or equivalent experience Nice to Have - Experience working within an agency environment supporting enterprise or high-growth brands - Exposure to brand, retail, or streaming/entertainment clients - Familiarity with advanced analytics tools and dashboard platforms - Experience supporting new business pitches and commercial strategy

🏢 Summary: Senior leadership role responsible for building and leading the entire Quality & Compliance function across compounding and fulfillment operations, ensuring full regulatory compliance and inspection readiness. The position establishes and oversees comprehensive quality systems, regulatory programs, QC laboratories, and internal audit processes while partnering cross-functionally to drive continuous improvement. This is a full-time onsite role with oversight of quality assurance, quality control, supplier quality, and regulatory inspections. 🗂️ Requirements: Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, 10+ years of pharmaceutical quality leadership experience, 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Knowledge of State Board of Pharmacy regulations, Knowledge of DEA compliance requirements, Experience leading regulatory inspections, Experience developing quality systems from the ground up 📃 Skills: USP795, USP797, USP800, cGMP, DEA, FDA, DSCSA, NABP, OSHA, CAPA, ChangeControl, RiskManagement, Lean, SixSigma, Microbiology, StabilityTesting, EnvironmentalMonitoring, QualityAssurance, QualityControl, InternalAudit 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership Serve as the senior quality leader for all quality-related functions Develop and execute the organization's quality strategy and roadmap Establish a culture of quality, accountability, compliance, and continuous improvement Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: USP <795>, USP <797>, and USP <800> State Board of Pharmacy and DEA regulations FDA guidance documents and DSCSA requirements NABP requirements, OSHA regulations, and Hazardous Drug handling requirements Maintain inspection readiness at all times Inspection Readiness Program Develop and lead a formal Inspection Readiness Program with mock inspections Lead regulatory inspections and manage corrective and preventive actions (CAPAs) Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: CAPA, Deviation, Change Control, Risk Management, and Complaint Programs Supplier Qualification, Training, and Annual Product Review Programs Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance Oversee batch record review and release Manage SOP lifecycle and governance Approve investigations and CAPAs Monitor quality trends and KPIs Review environmental monitoring and facility performance Lead product quality reviews Quality Control Build and manage QC laboratories and establish testing programs Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring Manage incoming material qualification Internal Audit Program Build an internal auditing team and develop annual audit schedules Conduct facility, process, documentation, vendor, and client audits Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality Qualify suppliers and vendors; conduct risk assessments and vendor audits Oversee quality agreements Training & Development Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams Ensure competency assessments are completed and documented Continuous Improvement & Team Building Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field Minimum 10+ years of pharmaceutical quality leadership experience Minimum 5+ years leading quality teams Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred PharmD, MS, or MBA Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) Lean Six Sigma certification Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule Full-time, 100% onsite position Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) Monday–Friday Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.

🏢 Summary: Regional Director role leading multi-site pharmacy operations with full regional P&L ownership, strategic growth planning, operational performance, and regulatory compliance oversight. The position drives expansion, margin improvement, and leadership development across pharmacy sites while partnering cross-functionally with finance, operations, quality, and sales teams. Requires extensive leadership experience in regulated healthcare or pharmacy environments. 🗂️ Requirements: Bachelor's degree, 10+ years leadership experience in healthcare, pharmacy operations, manufacturing, or regulated environments, Experience leading multi-site or regional operations, Full P&L accountability experience, Knowledge of GMP and regulatory compliance requirements, Experience driving business growth and operational transformation, Cross-functional leadership experience, Experience developing leadership teams and talent pipelines 📃 Skills: P&L, GMP, Compliance, Operations, Finance, Pharmacy, Manufacturing, SupplyChain, Leadership, Strategy, Auditing, RiskManagement 🏢 Description: Job Summary The Regional Director is accountable for full regional business performance, strategy, and growth across a multi-site pharmacy network. This role leads a team of regional Pharmacy Managers and site leaders, driving financial outcomes, operational excellence, and strategic expansion across the region. The Regional Director owns mid- to long-term regional strategy, including market development, capacity planning, capital investment prioritization, and performance optimization. The role operates as the senior leader for the region, translating enterprise strategy into local execution while influencing corporate decisions through deep market and operational insight. As a key member of the broader operations leadership team, this role partners with Sales, Manufacturing, Finance, and Executive Leadership to drive enterprise growth, margin expansion, and customer outcomes, while building organizational capability and leadership depth across the region. Key Accountabilities - Own full regional P&L, including revenue growth, margin expansion, cost structure, and capital deployment across all assigned pharmacy sites - Define and execute regional growth strategy, including market expansion, new site development, capacity optimization, and customer segment prioritization aligned with enterprise objectives - Partner closely with Pharmacy Managers, Sales, Finance, Operations, Supply Chain, and other functions to identify and execute opportunities to improve margin, throughput, and productivity - Hold Pharmacy Managers accountable for achieving financial, operational, and quality outcomes through structured operating cadence, strategic direction, performance oversight, and escalation support - Ensure consistent execution of operational standards, workflows, and best practices across the region - Use data and performance metrics to identify trends, address gaps, and drive corrective actions - Build strong cross-functional relationships to solve issues, remove barriers, and support sustainable regional growth - Develop and lead a high-performing leadership bench across the region, ensuring strong succession pipelines and scalable leadership capability - Serve as a key contributor to enterprise operations strategy, providing input into network design, operating model evolution, and long-term growth planning - Influence and prioritize capital investment decisions across the region, including facility upgrades, equipment, and expansion initiatives Work Requirements & Compliance - Accountable for regional compliance performance, ensuring all sites meet GMP, radiation safety, licensing, and regulatory requirements - Hold leaders accountable for adhering to company policies, SOPs, and operational controls - Oversee regional risk management and compliance strategy - Partner cross-functionally with Pharmacy, Quality, Compliance, Safety, and Operations to resolve compliance issues and prevent recurrence - Ensure required training, certifications, and documentation are completed accurately and on time across all sites - Maintain readiness for internal audits, state inspections, and external reviews Education and Experience - Bachelor's degree required; advanced degree preferred in business, healthcare, operations, or related field - 10+ years of progressive leadership experience in healthcare, pharmacy operations, manufacturing, or similarly regulated environments - Proven experience leading multi-site or regional operations with full P&L accountability - Demonstrated success driving business growth, margin expansion, and operational transformation across distributed teams - Demonstrated ability to partner cross-functionally to drive results - Strong working knowledge of regulatory and compliance requirements in a highly regulated setting - Experience developing leaders and building internal and external talent pipelines Key Capabilities - Strong business and operational acumen with the ability to drive profitability, efficiency, growth, and measurable results across a multi-site region - Proven ability to lead, influence, and hold regional pharmacy leaders accountable while building strong talent pipelines and bench strength - Effective cross-functional collaboration across Pharmacy, Finance, Operations, Quality, Compliance, and other stakeholders - Data-driven decision-making with strong prioritization skills and ability to identify trends, risks, gaps, and improvement opportunities - Demonstrates integrity, adaptability, inclusivity, resilience, innovation, and commitment to continuous learning and excellence

🏢 Summary: Senior sales leadership role responsible for driving end-to-end telehealth partner and channel revenue in a regulated 503A/503B compounding environment. The position owns full-cycle enterprise sales, from demand generation through complex deal structuring and closing, leveraging AI-driven forecasting and CRM tools to build scalable, compliant growth. The role requires deep experience in telehealth or digital health enterprise sales and strong executive-level negotiation capabilities. 🗂️ Requirements: 10+ years enterprise or strategic sales experience in telehealth, digital health, or healthcare technology, Proven track record closing large, complex, multi-stakeholder enterprise deals, Experience in regulated healthcare environments, Expertise in complex deal structuring and revenue growth strategy, Advanced proficiency in AI-driven forecasting and CRM systems, Ability to lead cross-functional teams across sales, technology, operations, and finance, Bachelor’s degree or equivalent experience 📃 Skills: AI, CRM, Forecasting, Analytics, Sales, Negotiation, Telehealth, DigitalHealth, HealthcareTechnology, DataAnalysis 🏢 Description: Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.POSITION SUMMARY The Head of Telehealth Partnerships / Channel Sales owns telehealth partner and channel revenue end-to-end, driving scalable, compliant growth across Empower's 503A/503B environment. This role carries the full sales cycle—from demand generation and partner sourcing through qualification, deal structuring, and closing—positioning Empower's compounding and fulfillment capabilities to telehealth platforms, digital health companies, and provider groups. The leader builds and converts a durable pipeline, deepens existing partner relationships to expand share, and diversifies the partner book beyond GLP-1 into the broader compounded portfolio. Operating in a highly regulated, high-throughput market, this leader pairs commercial rigor with fluency in the compounding regulatory landscape, and uses AI-assisted forecasting and CRM discipline to improve pipeline visibility and predictability. Full-Cycle Telehealth Sales (Demand Generation to Close) Demand Generation: Generate top-of-funnel demand for Empower's telehealth fulfillment offering through targeted outbound, conference and industry presence, referrals, and marketing partnerships—building awareness and a steady flow of qualified partner opportunities. Business Development: Own new telehealth revenue generation, identifying high-value partners and leveraging AI-driven insights to qualify, prioritize, and close opportunities that drive scalable growth. Deal Structuring: Lead end-to-end deal structuring, aligning pricing, product, and operational capabilities using AI modeling to ensure long-term value creation and sustainable partnerships. Pipeline Ownership: Build and manage a robust telehealth pipeline using AI forecasting tools to drive visibility, prioritize efforts, and accelerate conversion across complex sales cycles. Strategic Deal Leadership Pursuit Strategy: Develop and execute complex deal strategies, leveraging AI analytics to assess stakeholders, risks, and competitive dynamics across long-cycle enterprise sales processes. Cross-Functional Leadership: Coordinate Sales, Technology, Operations, Finance, and executive teams using structured cadences and AI tools to maintain deal momentum and alignment. Cycle Management: Drive disciplined execution across extended sales cycles using AI insights to remove blockers, optimize timing, and increase close probability. Executive Relationship Management Executive Engagement: Build trusted relationships with senior executives, using data and AI insights to communicate value and align telehealth solutions to strategic priorities. Value Articulation: Clearly position Empower's differentiated capabilities using AI-supported analytics to demonstrate ROI, outcomes, and competitive advantage. Negotiation Leadership: Lead complex negotiations with executive stakeholders using structured frameworks and AI scenario modeling to achieve favorable outcomes. Forecasting and Sales Discipline Forecast Accuracy: Own pipeline forecasting using AI-driven tools to deliver accurate, databacked projections and inform leadership decision-making. Deal Visibility: Maintain clear tracking of deal stages, risks, and timelines using CRM systems and AI dashboards to ensure transparency and accountability. Performance Discipline: Establish rigorous sales operating rhythms leveraging AI insights to drive consistency, predictability, and continuous performance improvement. Internal Alignment Strategic Partnership: Partner with Strategic Sales Pursuits to align on opportunity selection, prioritization, and execution using shared data and AI tools. Commercial Leadership: Serve as internal leader for telehealth sales, aligning stakeholders across commercial, operational, and technical teams. Execution Alignment: Ensure seamless coordination across functions using structured processes and AI tools to drive efficient, high-quality deal execution. KNOWLEDGE AND SKILLS Expertise in enterprise sales strategy, complex deal structuring, and revenue growth within telehealth or digital health environments leveraging AI tools effectively. Strong systems thinking with the ability to align commercial strategy, operations, and technology in highly regulated healthcare environments requiring precision and scalability. Advanced proficiency in AI-driven forecasting, CRM systems, and data analytics tools to improve decision-making, pipeline visibility, and sales performance outcomes. Exceptional executive communication, negotiation, and stakeholder management skills driving alignment and influence across cross-functional and external leadership teams. EXPERIENCE AND QUALIFICATIONS 10 or more years of experience in enterprise or strategic sales within telehealth, digital health, or healthcare technology environments. Proven success closing large, complex deals with sophisticated buyers across multi-stakeholder, long-cycle enterprise sales environments. Strong executive presence, negotiation expertise, and demonstrated ability to lead cross-functional teams to drive successful deal outcomes. Bachelor's degree required, or equivalent experience with demonstrated performance in high-growth, regulated, or technology-driven organizations. Key Competencies: Customer Focus: Builds trust through customer-centric solutions. Strategic AI: Guides responsible AI adoption and adaptation. Optimizes Work Processes: Drives efficiency with continuous improvement. Collaborates: Partners effectively to achieve shared goals. Resourcefulness: Secures and deploys resources efficiently. Manages Complexity: Simplifies and solves complex challenges. Ensures Accountability: Delivers on commitments with integrity. Situational Adaptability: Adjusts approach to shifting conditions. Communicates Effectively: Tailors messages to diverse audiences. Values: People: Empowering people defines who we are. Quality: Excellence in every product, every time. Service: Serving others is our highest purpose. Innovation: Advancing care through technology and discovery. Employee Benefits, Health and Wellness: We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ Physical Requirements: While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

🏢 Summary: Senior leadership role responsible for building and leading the entire quality and compliance function for pharmaceutical compounding and fulfillment operations. The position oversees regulatory compliance, inspection readiness, quality systems, QA/QC, internal audits, supplier quality, and continuous improvement initiatives. The role requires extensive experience in pharmaceutical quality leadership and deep knowledge of USP standards and regulatory requirements. 🗂️ Requirements: Bachelor's degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field, 10+ years of pharmaceutical quality leadership experience, 5+ years leading quality teams, Strong knowledge of USP <795>, USP <797>, USP <800>, Strong knowledge of cGMP principles, Knowledge of State Board of Pharmacy regulations, Knowledge of DEA compliance requirements, Experience leading regulatory inspections, Experience developing quality systems from the ground up 📃 Skills: USP795, USP797, USP800, cGMP, CAPA, Deviation, ChangeControl, RiskManagement, Audit, QC, QA, DSCSA, FDA, DEA, NABP, OSHA, Lean, SixSigma, Microbiology, StabilityTesting, EnvironmentalMonitoring 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience. The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across compounding and fulfillment operations. Quality Leadership - Serve as the senior quality leader for all quality-related functions - Develop and execute the organization's quality strategy and roadmap - Establish a culture of quality, accountability, compliance, and continuous improvement - Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including: - USP <795>, USP <797>, and USP <800> - State Board of Pharmacy and DEA regulations - FDA guidance documents and DSCSA requirements - NABP requirements, OSHA regulations, and Hazardous Drug handling requirements - Maintain inspection readiness at all times Inspection Readiness Program - Develop and lead a formal Inspection Readiness Program with mock inspections - Lead regulatory inspections and manage corrective and preventive actions (CAPAs) - Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits Quality Systems Development Build and maintain comprehensive quality systems including: - CAPA, Deviation, Change Control, Risk Management, and Complaint Programs - Supplier Qualification, Training, and Annual Product Review Programs - Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs Quality Assurance - Oversee batch record review and release - Manage SOP lifecycle and governance - Approve investigations and CAPAs - Monitor quality trends and KPIs - Review environmental monitoring and facility performance - Lead product quality reviews Quality Control - Build and manage QC laboratories and establish testing programs - Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring - Manage incoming material qualification Internal Audit Program - Build an internal auditing team and develop annual audit schedules - Conduct facility, process, documentation, vendor, and client audits - Proactively identify compliance gaps before regulatory agencies do Supplier & Vendor Quality - Qualify suppliers and vendors; conduct risk assessments and vendor audits - Oversee quality agreements Training & Development - Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams - Ensure competency assessments are completed and documented Continuous Improvement & Team Building - Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints - Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams Qualifications Required - Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field - Minimum 10+ years of pharmaceutical quality leadership experience - Minimum 5+ years leading quality teams - Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance - Demonstrated experience leading regulatory inspections and developing quality systems from the ground up Preferred - PharmD, MS, or MBA - Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) - Lean Six Sigma certification - Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations Schedule - Full-time, 100% onsite position - Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require) - Monday–Friday - Occasional weekend work may be required based on business needs Pay Range $148,000—$182,000 USD Benefits: - 401(k) with up to 4% matching - Medical, dental, vision and life insurance - Paid time off Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - continuously improve processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that benefit clients and patients You will play a pivotal role in maintaining these values and contributing to the mission of redefining healthcare delivery through superior pharmacy services. The Pharmacy Hub is an Equal Opportunity Employer. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.