Human Resources Assistant

Quick Facts

• Role level: GS-0203-7/8 (time-in-grade and minimum qualification requirements apply)
• Focus: Technical HR support across staffing/classification, benefits, payroll, and personnel actions

Description

Provide technical support for HR operations including staffing and classification, benefits and/or payroll. Under supervision, you will review and resolve personnel action discrepancies, ensure compliance with HR policy and regulatory requirements, and assist employees and supervisors with benefits, separation procedures, and employee orientation. You will also manage correspondence and maintain personnel records in e-OPF.

Role Description & Responsibilities

• Review, process, and resolve discrepancies in requests for personnel actions
• Evaluate personnel actions for compliance with policy and regulatory requirements
• Resolve personnel issues related to pay, within-grade increases, service computation dates, and data accuracy
• Relay general information regarding rights and benefits (health benefits, life insurance, leave, tenure, continuation of pay, payroll deductions, direct deposit)
• Provide technical assistance for separation procedures, including benefit entitlements, life/health insurance, and retirement refunds
• Research regulations and directives; apply OPM/DOJ/EOIR guidance to recruitment/appointment options
• Receive, review, and route correspondence and requests
• Scan and upload documents into the electronic Official Personnel Folder (e-OPF)
• Provide technical assistance to HR Specialists
• Conduct group or individual employee orientation/in-processing

Requirements

• U.S. citizenship or U.S. national
• Pre-employment security investigation and background check, including drug screening
• Ability to complete any required one-year probationary period
• Selective Service registration or approved exemption (for eligible males)
• Financial disclosure if selected (per DOJ/Federal ethics guidelines)
• Salary payments by direct deposit
• Meet GS time-in-grade requirements (e.g., 52 weeks at next lower grade)
• Specialized experience requirements for GS-07 or GS-08 (including experience with HR rules, automated systems such as NFC Payroll Processing System and e-OPF, and records management)

Benefits

A comprehensive federal benefits package for eligible employees and their families; eligibility depends on position type and status.