Business Systems Analyst

Quick Facts

• Role: Business Systems Analyst (Retail)
• Work model: Hybrid (initially 3 days/week in the office)
• Compensation: 650–800 PLN net/day (based on experience and competencies)

Description

You will work at the intersection of business and IT, translating business needs into functional and system requirements for a retail environment. The role includes running workshops, collecting and documenting requirements, analyzing in-store sales/customer service processes, and clarifying dependencies between systems and integrations. You’ll collaborate with business teams, Product, and IT, with periodic store visits to understand processes on-site.

Responsibilities

• Facilitate workshops with business representatives
• Collect, analyze, and document business requirements
• Translate business needs into functional and system requirements
• Analyze sales and customer service processes in stores
• Align requirements with ~15–20 business stakeholders
• Collaborate with business teams, Product, and IT
• Analyze system solutions and dependencies between systems
• Prepare and update analytical documentation
• Visit stores to learn processes (more often at the beginning, later less often)

Requirements

• Experience translating business needs into IT/system requirements
• Strong workshop facilitation and ability to agree requirements with a large stakeholder group
• Interest in and understanding of how in-store sales and customer service work
• Comfort with technical topics, including integrations and APIs
• Ability to write clear documentation for both business and IT
• Ability to independently organize work, ask questions, and drive outcomes to completion

Benefits

• Long-term cooperation
• Technical training, certifications, and upskilling
• Mentoring/Competence Center community from day one (conferences, knowledge sharing)
• Clear career path
• Employee benefits package (Multisport, private medical care, life insurance)
• Friendly work atmosphere, integration events, team-building meetings