Business Systems Analyst

Quick Facts

• Role: Business Systems Analyst (Sales & Post-sales processes, banking)

• Work mode: Hybrid (2 days per week at the client’s office)

Description

The Business Systems Analyst will support the design and evolution of sales and post-sales processes in banking. You will analyze stakeholder needs, translate them into system requirements, create functional specifications and analytical documentation, and coordinate delivery with IT teams and testers, including UAT support. The role also includes integration analysis and analytical support for production environment maintenance.

Responsibilities

• Analyze and refine business requirements from stakeholders

• Identify possible system solutions considering current business processes and system architecture

• Prepare functional specifications and analytical documentation

• Translate business needs into technical requirements for IT teams

• Create developer task definitions

• Collaborate with testers and the business client during project delivery

• Participate in rollouts of new functionalities and support UAT testing

• Analyze integrations between systems, applications, and components

• Provide analytical support for maintaining the production environment

• Participate in project meetings and workshops with stakeholders

Requirements

• Minimum 2–3 years of experience as a business systems analyst or similar

• Ability to analyze business requirements and transform them into technical solutions

• Practical knowledge of BPMN and UML, plus basic knowledge of SQL

• Ability to create functional and system documentation

• Ability to model processes and system dependencies

• Ability to create tasks for developers

• Polish language proficiency at least C1

Benefits

• Training and certification support

• Work in an organization following international quality and security standards (ISO 9001, ISO 27001)

• Non-corporate atmosphere and flat organizational structure

• Ongoing development through varied technologies and collaboration with experienced experts

• Employee referral program

• Values-driven culture and continuous improvement focus

• Participation in charitable initiatives

• Inclusive, multi-generational work environment

• Equal development opportunities (women hold 50% of managerial and leadership roles)

• Medical care (LUX-MED), 50% co-financing for Multisport, language learning support, wellbeing platform access