IT Infrastructure Operations Lead

Quick Facts

IT Infrastructure Operations Lead overseeing local IT infrastructure operations and acting as a key interface between the local team and international IT groups, with a focus on stable 24/7 service and modernization in cloud and security.

Description

You will lead the local IT infrastructure team to ensure reliable, high-performance 24/7 operations for client, server, network, and database services. The role combines operations leadership with infrastructure development across VMware/Hyper-V and Azure, including ITIL-based processes, endpoint protection, and backup/recovery planning. You will also create technical concepts and documentation and implement IT projects with internal and international teams.

Responsibilities

• Lead the local IT infrastructure team: resource planning, employee development, and a motivating feedback culture
• Ensure stable, performant operations of the site’s client, server, and network infrastructure
• Administer and maintain database servers
• Operate and further develop VMware and Hyper-V environments; use Azure for infrastructure needs
• Optimize IT processes with PowerShell, Baramundi, and other automation solutions
• Implement IT security policies, run backup/recovery emergency procedures, and close security gaps
• Develop technical concepts and documentation for change processes; deliver IT projects with internal and international teams

Requirements

• Completed IT training (e.g., system integration) or a degree in computer science, plus several years of systems administration experience
• First experience in team leadership, deputy leadership, or project coordination (senior admins with leadership ambition are welcome)
• Practical experience with Windows Server (2012+), Windows 10/11, and client deployment tools such as Baramundi or SCCM/MECM
• Solid knowledge of server virtualization with VMware and Hyper-V, and practical experience with Azure
• Network administration skills and experience supporting Office 365/M365 structures
• Familiarity with ITIL service processes and initial experience with IT security solutions (endpoint protection) and backup/disaster recovery concepts
• Ability to develop the team and willingness to support operational work when needed
• Very good German and good English written and spoken communication

Benefits

• Modern workplace with room to shape your work, flexible hours, and time-off compensation
• Up to two days of remote work per week (by agreement)
• 30 vacation days
• Job bike and e-bike leasing, meal and fitness subsidies
• Employee assistance program, drinks and fresh fruit, daycare allowance
• Support for company pension plan, employee discounts
• Structured onboarding, training, learning platforms, and mentoring