Administrative Support Assistant

Quick Facts

• Role: Administrative Support Assistant (supporting the Behavioral Health Care Line leadership)

• Schedule: Monday–Friday, 8:00am–4:30pm

• Work mode: Not virtual (in-person)

Description

The Administrative Support Assistant will work closely with the BHCL Leadership team, providing support in all administrative tasks. The role includes reviewing and submitting position descriptions and functional statements, tracking suspense items, screening calls and visitors, and resolving administrative inquiries. The assistant also serves as a primary liaison for Family Medical Leave Act (FMLA) and Paid Parental Leave (PPL) submissions and helps with timekeeping and time/attendance reporting.

Responsibilities

• Support BHCL Leadership with day-to-day administrative tasks

• Review and submit Position Descriptions and Functional Statements

• Track and receive suspense items from Executive Leadership and VISN entities

• Serve as primary liaison for FMLA, Paid Parental Leave, and other HR submissions; assist with timekeeping

• Screen calls and visitors for BHCL

• Manage requests for information and resolve administrative inquiries

• Procure office supplies for BHCL

• Receive BHCL Leadership correspondence; route items to clinical discipline leads/program supervisors; follow up to ensure timely action

• Analyze policies and procedures and implement necessary changes to maintain compliance

• Perform time and attendance reporting duties for BHCL

• Coordinate travel arrangements and schedule itineraries/appointments for BHCL leadership

• Arrange conferences and meetings, including participant notification and meeting space logistics

Requirements

• U.S. citizenship

• Complete all required hiring steps, including an online assessment

• Selective Service registration for males born after 12/31/1959

• Subject to background/security investigation

• Complete online onboarding and provide acceptable identification; REAL ID compliance required for state IDs/driver’s licenses as of May 7, 2025

• Participate in the seasonal influenza vaccination program

• Complete a 1-year probationary period or 2-year trial period

• Meet specialized experience requirement: one year of specialized experience equivalent to at least GS-5 (e.g., managing requests for information, resolving administrative inquiries, screening calls/visitors, procurement of office supplies, and assisting HR programs)

• No educational substitution at this grade level

• Meet time-in-grade requirements if currently a Federal employee (if applicable)

Benefits

A career with the U.S. government includes a comprehensive federal benefits package. Eligibility depends on the type of position held (full-time, part-time, or intermittent), and the hiring agency can provide details on the specific benefits offered.